Unity Hospital

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Unity Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Unity Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Wu scheduled me in for an emergency consultation after I had fallen down some stairs. She helped me to understand why I am feeling pain in specific areas, and helped me to overcome the constant pain.

Joyce M Jul 09 2020

Review for Dr. Wu

I have had several colonoscopies with him at two locations. The second location was in Greece and was a much better setting. From what limited recall I have, the staff and receptionist were professional.

GMH Jul 07 2020

Review for Dr. Devgun

Takes time....listens attentively and explains diagnoses and options well. Is not afraid to point out mistakes made by other urologists. Clean well.kept facility. Staff is very courteous and friendly. I traveled 8o miles each way to see this doctor. It was well worth the trip.

Irv Ruppel Jul 06 2020

Review for Dr. Eichel

Dr. Kimmell gave me my life back. I couldn't walk several feet with out severe pain numbness in my legs. Within 10 days he had me in the operating room.When I woke up I had no pain no numbness it was like an angel touched me.

Charles Stagnitto Jul 02 2020

Review for Dr. Kimmell

Dr. Fox is personable,reliable and very knowledgeable!

Jun 30 2020

Review for Dr. Fox

Jun 28 2020

Review for Dr. Wiza

I found Dr. Wu to be inconsistent. At times her manner was considerent and pleasant. Other tomes indifferent and seemingly overwhelmed.

Jun 27 2020

Review for Dr. Wu

Jun 26 2020

Review for Dr. Gruttadauria

Dr Maurer saved my life. I was in excruciatimg back pain for 14 years. He performed spinal fusion and gave me my life back. I have zero pain. Dr Maurer and his staff are my heroes.

Teresa McMahon Jun 20 2020

Review for Dr. Maurer

Best Doctor I ever had. I have a great deal of trust, admiration and respect for Dr. Grewal and her medical expertise.

Jun 18 2020

Review for Dr. Grewal

Shockingly rude, condescending, and arrogant. Better suited for assembly line work; something that doesn't involve human interaction.

Susan Ashline Jun 04 2020

Review for Dr. Topf

Jun 02 2020

Review for Dr. Tripp

Dr. Wu was recommended to me by a family member who had similar back issues as I did. I went to visit Dr. Wu and her attention to my issues was unparralled. I have never had a doctor understand my issues like Dr. Wu does, and I am absolutely recommending her in the future.

Bill P Jun 02 2020

Review for Dr. Wu

Very good. Easy to talk to. Good listener and explains everything. Patient and kind.

May 29 2020

Review for Dr. Son

dr tripp has always a caring dr and always concerned about your health and takes his time talking to you and explaining. I would recommend him to all women family and friends. JP

Perrotta Jacqueline May 29 2020

Review for Dr. Tripp

May 29 2020

Review for Dr. DiPrima

S. Smith - Fairport, NY May 28 2020

Review for Dr. DiPrima

I have seen Dr. Q twice a year for two years. I am very disappointed he is leaving Unity.

May 28 2020

Review for Dr. Quwatli

Vivian T May 26 2020

Review for Dr. Wu

Dr Zeidman is the best ..... I can’t say enough about him, he’s taken such good care of me & his staff is wonderful....Emily, Anna, & Tina I feel went out of their way for me , to get me in for my surgery..... everyone there are very nice ...Thank you Rochester Brain & spine

Peggy lund May 23 2020

Review for Dr. Zeidman

She explains issues very well. Always answers my questions. Listens well to my concerns. I trust her with my well being. My mother now sees her too!

Cindy V. May 21 2020

Review for Dr. Koushik

Outstanding! Doctor has great soft skills with her patients. She takes prolific notes and is up-to-date on my heath issues, asks pertinent questions and is a superb diagnostician.

Mary C-M May 19 2020

Review for Dr. Tamura

Barbara J Maynard May 15 2020

Review for Dr. Dashnaw

Melvin May 10 2020

Review for Dr. Wu

Dr. Wu was exceptionally kind during the process of injecting my neck area. She continued to ask if I was okay and advised me to breathe deeply. She shows concern for her patients.

May 06 2020

Review for Dr. Wu

I love Dr.Q Fabulous man. Very understanding

Patricia C Dellaquila May 05 2020

Review for Dr. Quwatli

Jack Berry May 04 2020

Review for Dr. Wu

May 04 2020

Review for Dr. Maurer

I saw her for 1 minute in the ER and she charged me $492 for her to tell a technician to wrap my bloody finger with hemostatic tape. The billing department doesn’t care that I the charge was excessive and will not negotiate. Crooks. And uncaring.

Anonymous Apr 30 2020

Review for Dr. Chin

WE started with Dr. Quatli when our doctor of over 30 years retired. It has been a wonderful experience. He always listens to our concerns. He is very soft spoken, calm, and down to earth. Change is always hard but he made the change very comfortable.

Sue and Robert Snow Jr. Apr 21 2020

Review for Dr. Quwatli

Dr Gabel fixed my rotator cuff ... it was a long recovery but worth It... I am 100% better ! Thank You Dr Gabel

Peggy lund Apr 18 2020

Review for Dr. Gabel

Dr Maxwell and his Nurse Mary and the rest of the staff are amazing. They are truly concerned about the best treatment for their patients.

Brian Bateman Apr 15 2020

Review for Dr. Maxwell

Apr 14 2020

Review for Dr. Vlad

Dr. Bollinenni, is a caring and compassionate doctor. She goes out of her way in every visit. She takes time with me, explains my conditions and adjusts treatment recommendations to my medical conditions. I would highly recommend Dr. Bollinenni.

Tracey Cunningham Apr 12 2020

Review for Dr. Bollineni

I do not know what I would do without her.

Apr 07 2020

Review for Dr. Bollineni

Selma is one of the best health professionals I have ever had take care of me. She is kind, caring and relentless when it comes to fighting for what her patient needs. During a recent illness, she called me frequently to check in on my progress.

BC Apr 07 2020

Review for Dr. Mujezinovic

very kind, good communication skills

trisha ahrens Apr 06 2020

Review for Dr. Taylor

Debra Smith Apr 01 2020

Review for Dr. Robb

Amy Principe Mar 28 2020

Review for Dr. Tripp

Just wonderful. He visited me before surgery, was there after surgery. Very nice man. Surgery was a success. Thank you very much Dr. Kates.

Bonnie Miner Mar 16 2020

Review for Dr. Kates

gave me a steroid shot in the wrong place!!!! he gave me a hip shot when i was suffering from sciatica (done at the upper part of gluutz)

NY Nicky Mar 16 2020

Review for Dr. Chiang

Mar 14 2020

Review for Dr. Cassara

Dr. Canham is outstanding! I could not be happier with my total knee replacement. I recommend him highly.

Peter Mar 10 2020

Review for Dr. Canham

I think Dr. Boev is great but the other people in his office prescribe medications that I couldn’t afford it wouldn’t listen to me about getting a different way cheaper prescription and now I’m the bad guy

Mar 10 2020

Review for Dr. Boev

Dr. Koenig is the best! He is very skilled at what he does and would never perform a procedure on you that he didn't believe would be beneficial. I know I am in good hands with Dr. Koenig.

Mar 10 2020

Review for Dr. Koenig

Joel Luchun Mar 09 2020

Review for Dr. Petraglia

Tnh Mar 05 2020

Review for Dr. Koenig

Sarah Mar 05 2020

Review for Dr. Dytoc

He was very reassuring and calming.

Katherine Argy in Lewiston, NY - Feb 29 2020

Review for Dr. Coniglio

Dr. Baratta was kind, exceptional and professional. His personality was friendly and accessible. He gave me a high five when I was done with my colonoscopy !!! I would recommend Dr. Baratta to anyone who needs a colonoscopy !

Pati Piper Feb 22 2020

Review for Dr. Baratta

The staff is horrible! Which for me doesn’t say much for the dr. Devgun. I’m so upset I can’t even talk!

Feb 21 2020

Review for Dr. Devgun

I have been seen and treated three times by Dr. Schroader. He and his staff are kind, pleasant and professional. I felt they truly cared about me and tried to please me in all ways. I would highly recomend them for services.

Feb 12 2020

Review for Dr. Schroeder

Feb 11 2020

Review for Dr. Gupta

Feb 08 2020

Review for Dr. Wiza

Jesse Feb 07 2020

Review for Dr. Coniglio

Patient Feb 04 2020

Review for Dr. Posnick

Dr. Wahba is a fantastic doctor! Her staff on the other hand leaves a little to be desired.

Roger Feb 03 2020

Review for Dr. Wahba

Mim Feb 03 2020

Review for Dr. Eichel

Tammie Tullio Feb 03 2020

Review for Dr. Koenig

John & Linda Autiero Feb 01 2020

Review for Dr. Akladious

Peter Hagberg in Homosassa - Jan 29 2020

Review for Dr. Connolly

C. Ball Jan 29 2020

Review for Dr. Chuprun

I have been seeing Dr. Kalia for the past 5years, I am proud to call him my "Doctor", he is my savior, I have been suffering from chronic pain for over 10years , while everyone else shunned me, he is the only doctor who listened to my probalms and has been with me through this fight.

Jan 24 2020

Review for Dr. Kalia

Jan 24 2020

Review for Dr. Gibbs

Rana S. Jan 19 2020

Review for Dr. Dashnaw

Jan 15 2020

Review for Dr. Vannozzi

The “best of the best” great doctor! He helped me out a few years ago and I am forever grateful. Don’t settle for less call the best :)

Tammy Fisher Jan 14 2020

Review for Dr. McCrea

Efficient and excellent patient relations--well done surgery

Jan 13 2020

Review for Dr. Canham

C Jan 07 2020

Review for Dr. MacKlin

Jan 05 2020

Review for Dr. Grewal

Jan 02 2020

Review for Dr. Quatela

Dr. Boev performed a L4-S1 Laminectomy and L5-S1 Fusion on me. After surgery I had immediate relief and no longer in pain. He is an excellent dr. Explains procedure very well, very personable and I would highly recommend him and his wonderful staff also.

Howard P. Sullivan in Rochester, NY - Jan 02 2020

Review for Dr. Boev

Michelle V. Dec 28 2019

Review for Dr. Quatela

Dr. Quatela is an excellent doctor, he explains the procedure in it’s details, he gives you peace of mind and you really feel confident to do the surgery. The result was more than what I expect.

Valéria Bendana Dec 21 2019

Review for Dr. Quatela

Dec 19 2019

Review for Dr. Glazer

Dr Koenig is a kind and caring doctor. He listened to my concerns and answered all my questions before surgery. His attention to detail is impeccable. He genuinely cares for his patients, and it shows!

Dec 17 2019

Review for Dr. Koenig

One of the very best doctors I have ever seen. Gets it right every time! Doesn’t waste your time in useless chatter get right to the point and focus on your problem. Those leaving. One or two stars should visit a doctor who wants to waste time and talk By far he is the the best in his field

Dec 17 2019

Review for Dr. Sirotenko

Dissatisfied Patient Dec 14 2019

Review for Dr. Sirotenko

Jennifer Scarlett Dec 14 2019

Review for Dr. MacLeod

Edward Young Dec 13 2019

Review for Dr. Petraglia

He a show great compassion to his patients

Jim Haskins Dec 13 2019

Review for Dr. Kalia

Would never go back, I wish I had left sooner. I was young and vulnerable and he took advantage of that...

Dec 07 2019

Review for Dr. Connolly

Wonderful!!

Dec 02 2019

Review for Dr. Loveys

This doctor not only explains the procedure, but also every step of the way. I wouldn't go to any other - he is so thorough + kind. I've had a few procedures done by Dr. K. + each time has been a pleasant experience. His staff is also wonderful + caring.

Dec 01 2019

Review for Dr. Koenig

I had 6 trigger fingers released, two carpal tunnels, two thumb repairs. my hands are great years later. Excellent work and I have recommended Dr. Fink to several friends who also had repairs.

Pat W Nov 26 2019

Review for Dr. Fink

Dr Wu is genuine. She will tell you like it is but she shows compassion. Very direct but completely knowledgeable. She has never been condescending with me just direct which I can handle. Thanks Dr Wu

Kathy Rouse Nov 26 2019

Review for Dr. Wu

Nov 20 2019

Review for Dr. Maxwell

James Nov 19 2019

Review for Dr. DiPrima

I see Dr. Leplante for back pain. He’s wonderful and patient.

Nov 19 2019

Review for Dr. Laplante

Joanne Nania Nov 19 2019

Review for Dr. Petraglia

Nov 17 2019

Review for Dr. Iannoli

Donna F. in Webster, NY - Nov 17 2019

Review for Dr. Stanton

When I first visited Dr Ronchetti I often could not pour a cup of coffee without using 2 hands to hold the pot. He told me that he could help me and he did. He gave me back what I was missing and I am grateful.

Ray Nov 15 2019

Review for Dr. Ronchetti

my visit has always been great and i would recommend him he is the best

podiatry Nov 13 2019

Review for Dr. DiPrima

I've had nothing but good luck with her. When I was in the hospital 3 years ago she even came up to see me when I was unconscious. She was very caring of what I had gone thru.

Nov 13 2019

Review for Dr. King

I saw Dr. Stein because I was experiencing shoulder pain. He asked me a few questions, ordered an x-ray, but never examined me. Never touched me. Just sat on the other side of the room. NOT impressed.

Nov 12 2019

Review for Dr. Stein

Location

Unity Hospital

1555 Long Pond Rd, Rochester, NY 14626