United Memorial Medical Center

62%

Patients that would definitely recommend
8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

62%

Would definitely recommend
8% lower than the national average

United Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

United Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

United Memorial Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Providers

498 Collins St Avon, NY 14414undefined mi
Dr. Samar Alami, MDGeneral Surgery
Dr. Samar Alami, MD
2001 Medical Pkwy Annapolis, MD 21401undefined mi
16 Bank St Batavia, NY 14020undefined mi
190 Washington Ave Batavia, NY 14020undefined mi
209 Goodman St S Rochester, NY 14607undefined mi
314 Ellicott St Batavia, NY 14020undefined mi
194 Washington Ave Batavia, NY 14020undefined mi
500 Sterling Dr Orchard Park, NY 14127undefined mi
Dr. Tobin Carson, DOHospital Medicine
Dr. Tobin Carson, DO
127 North St Batavia, NY 14020undefined mi
229 Summit St Ste 4 Batavia, NY 14020undefined mi
Dr. Seth Charatz, DOEndocrinology, Diabetes & Metabolism
Dr. Seth Charatz, DO
224 Alexander St Ste 200 Rochester, NY 14607undefined mi
550 1st Ave New York, NY 10016undefined mi
Dr. Richard Coia, MDEmergency Medicine
Dr. Richard Coia, MD
1425 Portland Ave Rochester, NY 14621undefined mi
1415 Portland Ave Ste 425 Rochester, NY 14621undefined mi
Dr. Sara Connolly, MDEmergency Medicine
Dr. Sara Connolly, MD
462 Grider St Buffalo, NY 14215undefined mi
Dr. James Cullinan IV, MDEmergency Medicine
Dr. James Cullinan IV, MD
201 State St Erie, PA 16550undefined mi
1561 Long Pond Rd Ste 302 Rochester, NY 14626undefined mi
8230 E Main Rd Le Roy, NY 14482undefined mi
Dr. Courtenay Diehl, MDObstetrics & Gynecology
Dr. Courtenay Diehl, MD
11225 Maple Ridge Rd Medina, NY 14103undefined mi
Kathryn Donahue, CCC-SLPSpeech-Language Pathology
Kathryn Donahue, CCC-SLP
425 Paul Rd Rochester, NY 14624undefined mi
601 ELMWOOD AVE 697 Rochester, NY 14642undefined mi
215 Summit St Batavia, NY 14020undefined mi
1425 Portland Ave Rochester, NY 14621undefined mi
2420 Ridgeway Ave Rochester, NY 14626undefined mi

Location

United Memorial Medical Center

127 North St, Batavia, NY 14020