United Memorial Medical Center

59%

Patients that would definitely recommend
11% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

59%

Would definitely recommend
11% lower than the national average

United Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

United Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

She isn't afraid to get down to the real gastro issues. Where other physicians brush things off she actually takes the time to do all the testing out there possible to help your child thrive. I cannot say enough good things about this physician. Truly exemplary.

Danielle Jul 23 2020

Review for Dr. Hashmi

Dr. Brass is first class. He strives to understand your concerns and truly cares about healing you.

Mike J. Jul 22 2020

Review for Dr. Brass

Christine Jul 22 2020

Review for Dr. Brass

Dr. Kimmell gave me my life back. I couldn't walk several feet with out severe pain numbness in my legs. Within 10 days he had me in the operating room.When I woke up I had no pain no numbness it was like an angel touched me.

Charles Stagnitto Jul 02 2020

Review for Dr. Kimmell

Dr. Fazili improved my quality of life and saved me from a devastating surgery. He is VERY knowledgeable and very thorough in his exams and explanations. I highly recommend him.

Martje McCausland Jun 23 2020

Review for Dr. Fazili

I was really impressed with my visit.she is a very kind,compassionate,understanding doctor.she explained things thoroughly and looks out for my health.

Janice callahan Jun 10 2020

Review for Dr. Odrobina

Sydney D. Jun 05 2020

Review for Dr. Hashmi

Mary May 29 2020

Review for Dr. Lamb

Peggy. May 29 2020

Review for Dr. Lamb

What is going on with Dr Lamb nobody knows where she's going or why she's leaving the drum Center

May 22 2020

Review for Dr. Lamb

S. Wilson and Family May 20 2020

Review for Dr. Fernaays

We love Dr. Hashmi. She's so kind and gentle with our daughter, she answers all of our questions and concerns. She definitely has her best interest at heart.

APRIL MARCELLO May 18 2020

Review for Dr. Hashmi

Dr.Hashi is truly the most compassionate doctor our daughter has ever seen . We absolutely love her kind , loving bedside manner . We know our daughter’s health is in the best hands with Dr.Hashmi . We highly recommend Dr. Hashmi and her amazing staff .

Chuck & Renee’ Gilbert May 08 2020

Review for Dr. Hashmi

Apr 27 2020

Review for Dr. Hashmi

Takes her time and listens to patient concerns. Very thoughtful in her diagnosis and treatment of patient issues and concerns.

Apr 26 2020

Review for Dr. Nichols

Apr 07 2020

Review for Dr. Gelfond

Susan Ostrowski Apr 01 2020

Review for Dr. Ali

Joel Luchun Mar 09 2020

Review for Dr. Petraglia

Peggy Mar 08 2020

Review for Dr. Hashmi

One of the best docs Buffalo has to offer. Extremely knowledgeable and compassionate!!

Mar 07 2020

Review for Dr. Brass

Kelly Lynn Feb 28 2020

Review for Dr. Brass

Dr Zucchiatti is amazing. I highly recommend him.

Rene R Feb 24 2020

Review for Dr. Zucchiatti

Excellent doctor. Very direct and down to earth yet very professional and I liked the fact that he is a veteran.

Daniel J Burling Feb 13 2020

Review for Dr. Wickett

Dr Brass is a great Dr. very caring and knowledgeable.

Laurel Berry Feb 13 2020

Review for Dr. Brass

Feb 08 2020

Review for Dr. Hashmi

Megan Feb 05 2020

Review for Dr. Hashmi

Jan 31 2020

Review for Dr. Hashmi

Julie Jan 30 2020

Review for Dr. Lucas

Peter Hagberg in Homosassa - Jan 29 2020

Review for Dr. Connolly

I have been seeing Dr. Kalia for the past 5years, I am proud to call him my "Doctor", he is my savior, I have been suffering from chronic pain for over 10years , while everyone else shunned me, he is the only doctor who listened to my probalms and has been with me through this fight.

Jan 24 2020

Review for Dr. Kalia

Terrible bedside manner. Extremely rude and impossible to reach. Wouldn’t recommend her to anyone seeking help for their mental health. I think you’d develop an additional mental health disorder just from talking with her.

Jan 07 2020

Review for Dr. Wohltmann

J. K. Jan 02 2020

Review for Dr. Landfried

I came in with pain in both knees due to a car accident and ended up having having surgery on my right knee. I am very happy with the outcome.

P. S. Jan 02 2020

Review for Dr. Landfried

Dr. Landfried was there when I broke my foot! He was kind and above all, knowledgeable! I feel like I got the care that I needed

Anonymous Jan 01 2020

Review for Dr. Landfried

She was very professional and knowledgeable. I will definitely recommend her to my friends and family!

Rashmi Mehta Dec 30 2019

Review for Dr. Rocha

Friendly, easy going

Anonymous Dec 25 2019

Review for Dr. Landfried

Dr. Landfried has been helpful with diagnosing and treating my shoulder injury.

Anonymous Dec 24 2019

Review for Dr. Landfried

Dec 18 2019

Review for Dr. Gelfond

Worked wonders for my daughter. So kind and funny!

Dec 13 2019

Review for Dr. Gelfond

Edward Young Dec 13 2019

Review for Dr. Petraglia

Dr. Zucchiatti is attentive and knowledgeable. I feel my care is in good hands.

LBT Dec 13 2019

Review for Dr. Zucchiatti

He a show great compassion to his patients

Jim Haskins Dec 13 2019

Review for Dr. Kalia

Would never go back, I wish I had left sooner. I was young and vulnerable and he took advantage of that...

Dec 07 2019

Review for Dr. Connolly

good

Anonymous A. Dec 03 2019

Review for Dr. Landfried

informational, quick

Anonymous Dec 03 2019

Review for Dr. Landfried

Established patient Nov 30 2019

Review for Dr. Edwards

great

Refuse A. Nov 27 2019

Review for Dr. Landfried

She has been a wonderful Dr and has been there every step of the way as we overcame reflux & a dairy/soy intolerance with our daughter.

Nov 23 2019

Review for Dr. Hashmi

Established patient Nov 23 2019

Review for Dr. Wickett

Dr Brass is very caring and thorough. He was very professional. He cares not only about the medical aspect, but the person as well.

Nov 20 2019

Review for Dr. Brass

Great doctor to my three young boys. I was disappointed that my first FP retired but am so glad We found Dr. Thomashefski and that my boys will have a young, trustworthy doctor as they get older.

Nov 19 2019

Review for Dr. Thomashefski

Dr Landfied took care of my needs.

Mark F. Nov 19 2019

Review for Dr. Landfried

I would recommend Dr Landfried

Anonymous Nov 19 2019

Review for Dr. Landfried

Joanne Nania Nov 19 2019

Review for Dr. Petraglia

Nov 17 2019

Review for Dr. Iannoli

Norm Kraft Nov 06 2019

Review for Dr. Petraglia

he was very professional.

Anonymous A. Nov 05 2019

Review for Dr. Landfried

Went to the office with an Ingrown. I was treated with kindness by staff and Dr Joe took the time to explain everything and trimmed the nail out. I went in with terrible pain and left with very little. I can't say enough good about his office in Batavia.

Oct 31 2019

Review for Dr. Canzoneri

excellent

Eugene W. Oct 31 2019

Review for Dr. Landfried

best foot doctor around! office staff helpful friendly, dr joe always spends time to answer and delivers the best care Yes busy..but there's a reason he's the best! office always clean

jim Oct 31 2019

Review for Dr. Canzoneri

Absolutely one of the best Doctors I’ve ever seen. He spent so much time trying to help straighten out a very difficult situation for me. Compassionate and brilliant.

Cate Oct 28 2019

Review for Dr. Brass

Sees you in s timely manner, listens extremely well and explains what he wants to do and why in your healthcare.

Kerri Oct 25 2019

Review for Dr. Brass

Great

Tom M. Oct 25 2019

Review for Dr. Landfried

excellent

Anonymous Oct 24 2019

Review for Dr. Landfried

very thorogh always willing to try something different for the pain

M. G. Oct 24 2019

Review for Dr. Landfried

Dr. Brass is very thorough, very compassionate and very knowledgeable In many areas of medicine. He takes the time to really listen to you and he is very dedicated to the profession.

Wendy Oct 24 2019

Review for Dr. Brass

RoseMarie Luzier Oct 23 2019

Review for Dr. Brass

Dr. Brass is an extraordinary physician. He gets answers because he listens, he does all the right tests and he truly cares!

Oct 23 2019

Review for Dr. Brass

Dr. Brass is truly one of a kind. He is an amazing doctor and a wonderful person. We are so lucky to have him in WNY!

Alexis Oct 15 2019

Review for Dr. Brass

Dr.Petraglia gave me my life back. i am now pain free, i was going numb from my waist down and i was suffering from sciatica, i could not walk 100 ft, i am walking over 2 miles now. He was up front about what surgery i needed and completed it without a problem. Happy Days are here again.

Bill Lawrence, Batavia NY Oct 15 2019

Review for Dr. Petraglia

My husband had he gall bladder removed and i had my first colonoscopy. We would highly recommed . He had light hearted and throughly went through procedure. We would go back if needed in the future

Laura Oct 12 2019

Review for Dr. Zucchiatti

Linda Oct 05 2019

Review for Dr. Naik

Wonderful, treats you like a real person, he is kind, respectful, knowledgeable, and most of all he gave me my life back. Would highly recommend him for any Neurosurgery.

Patricia Flannery in Webster , NY - Sep 13 2019

Review for Dr. Petraglia

This was my second visit with Dr. Petraglia. He is one of the most caring & concerned physicians I have dealt with. I would not hesitate to recommend him. He also has a wonderful office staff.

Sep 13 2019

Review for Dr. Petraglia

My wait times have never been long. Dr Paulus and staff are always great. He takes the time to explain everything and answer any and all questions.

Sep 13 2019

Review for Dr. Paulus

Sep 13 2019

Review for Dr. Saleh

Extremely professional and personable. Took time to get to know our son and understand his needs. Thorough follow up as well. Would high recommend to other families!

Sep 10 2019

Review for Dr. Hashmi

First time seeing him an he was very nice, amusing, quite helpful and made me feel very comfortable. An overall pleasant experience, thank you.

W. P. Sep 06 2019

Review for Dr. Landfried

vvery good

Anonymous Sep 05 2019

Review for Dr. Landfried

good job

Anonymous A. Sep 05 2019

Review for Dr. Landfried

Howard Aug 31 2019

Review for Dr. Petraglia

Aug 24 2019

Review for Dr. Hashmi

Felt relief before I left the examining room

Anonymous Aug 23 2019

Review for Dr. Landfried

waiting for mri results

Anonymous Aug 23 2019

Review for Dr. Landfried

known him for over 20 and he also sees my kids. he is a great doctor. wish my other doctors were as good as him

Patricia G. Aug 20 2019

Review for Dr. Landfried

Just a hard working, great doctor. He always worked hard until he FINES a solution. I always liked him he helped me and would recommend him anytime.

Debra Hicks in Cheektowaga, NY - Aug 19 2019

Review for Dr. Brass

went well made progress on issues..

Karen D. Aug 14 2019

Review for Dr. Landfried

Dr. Hilburger is excellent. He is the only specialist that took the time to figure out what was wrong with me. He even answered questions I had via email. I highly recommend him.

June Fenton in Batavia, NY - Jul 24 2019

Review for Dr. Hilburger

dr. lanfried has been amazing, i would never want another dr. and i would highly recommend him.

Beth C. Jul 18 2019

Review for Dr. Landfried

i was happy with results

K. C. Jul 12 2019

Review for Dr. Landfried

polite,caring,compassionate

M. T. Jul 12 2019

Review for Dr. Landfried

muy buen doctor.sabe lo que ases

Anonymous Jul 11 2019

Review for Dr. Landfried

explan thing good to me

Lamar R. Jul 11 2019

Review for Dr. Landfried

was very infomative, nice demeaner,knowledgeable. very happy with visit

Anonymous Jul 11 2019

Review for Dr. Landfried

Kristen Calarco-Gomez Jul 04 2019

Review for Dr. Kunze

i come to matt because i trust his opinion

Anonymous Jul 02 2019

Review for Dr. Landfried

Location

United Memorial Medical Center

127 North St, Batavia, NY 14020

Frequently Asked Questions

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