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United Memorial Medical Center

United Memorial Medical Center is a medical facility located in Batavia, NY. This hospital has been recognized for Patient Safety Excellence Award™.

57%

Patient Experience Rating

7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

7% lower than the national average

57%

Would definitely recommend

7% lower than the national average

United Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

United Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%57%66%

Providers

Provider Reviews

I will recommend him for sure. He is knowledgeable and thorough. I am very happy with his service.

Mary Jane Jones Aug 24 2024

Review for Dr. Haselsberger

Friendly. thorough, excellent sxplanations.

Stalter Aug 22 2024

Review for Dr. Haselsberger

Dr. Mungillo s just the best. Patient, caring, understanding, and diligent in finding solutions. I've referred all my friends and family to him.

Wayne l. Dorpfeld Aug 22 2024

Review for Dr. Mungillo

she is our Doctor me and my wife we R in our 70's Dr. Millet is soooo amazing, kind and understanding. she is a wonderful Doctor we love her.

john sayah Aug 22 2024

Review for Dr. Millet

Dr Dhanda took the time to hear my concerns and understand the issues I was having. He is an asset to RRH and has genuine empathy for his patients.

Elbee Aug 21 2024

Review for Dr. Dhanda

Location

United Memorial Medical Center

127 North St, Batavia NY 14020

CallDirections

(585) 343-6030

Frequently Asked Questions

Where is United Memorial Medical Center located?

United Memorial Medical Center is located at 127 North St, Batavia, NY 14020. Find other locations and directions on Healthgrades.

Has United Memorial Medical Center won any recent awards from Healthgrades?

Yes, United Memorial Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is United Memorial Medical Center highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does United Memorial Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at United Memorial Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades United Memorial Medical Center profile..

How does United Memorial Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

127 North St

Batavia, NY 14020

Directions

(585) 343-6030