Saint James Mercy Hospital

51%

Patients that would definitely recommend
19% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10
10% lower than the national average

51%

Would definitely recommend
19% lower than the national average

Saint James Mercy Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Saint James Mercy Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Saint James Mercy Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Providers

Dr. Spencer Annabel, MDPulmonary Disease
Dr. Spencer Annabel, MD
411 Canisteo St Hornell, NY 14843undefined mi
111 Loder St Ste A Hornell, NY 14843undefined mi
5176 Hill Rd E Lakeport, CA 95453undefined mi
2619 Culver Rd Ste 2A Rochester, NY 14609undefined mi
191 N Main St Wellsville, NY 14895undefined mi
111 Clara Barton St Dansville, NY 14437undefined mi
327 Seneca Rd Hornell, NY 14843undefined mi
32 Genesee St Hornell, NY 14843undefined mi
5877 Old State Rd # 19 Belmont, NY 14813undefined mi
2870 State Route 21 Wayland, NY 14572undefined mi
Dr. Nancy Ebling, DOInternal Medicine
Dr. Nancy Ebling, DO
411 Canisteo St Hornell, NY 14843undefined mi
Dr. Michael Gornish, MDDiagnostic Radiology
Dr. Michael Gornish, MD
411 Canisteo St Hornell, NY 14843undefined mi
20 Elm St Ste 6 Hornell, NY 14843undefined mi
343 Seneca Rd Hornell, NY 14843undefined mi
105 Main St Dansville, NY 14437undefined mi
7603 State Route 54 # 203 Bath, NY 14810undefined mi
1425 Portland Ave Rochester, NY 14621undefined mi
111 Loder St Ste A Hornell, NY 14843undefined mi
111 Clara Barton St Dansville, NY 14437undefined mi
7603 State Route 54 Ste 201 Bath, NY 14810undefined mi
470 Canisteo St Hornell, NY 14843undefined mi
476 Canisteo St Hornell, NY 14843undefined mi
Dr. Iddo Netanyahu, MDDiagnostic Radiology
Dr. Iddo Netanyahu, MD
411 Canisteo St Hornell, NY 14843undefined mi
Dr. Frank Norsky, MDFamily Medicine
Dr. Frank Norsky, MD
1 Bethesda Dr Hornell, NY 14843undefined mi

Location

Saint James Mercy Hospital

411 Canisteo St, Hornell, NY 14843