Saint Elizabeth Medical Center

60%

Patients that would definitely recommend
10% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10
10% lower than the national average

60%

Would definitely recommend
10% lower than the national average

Saint Elizabeth Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Saint Elizabeth Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Following the process inthe book was more consisr tant than ouside therapy. Iiovera and exercising prior to surgury was very helpful

Walt P. Jan 27 2021

Review for Dr. Wickline

I am so grateful for Dr Costello for giving me the gift of sight. My goal was to be able to open my eyes in the morning and see without fumbling for my glasses. Also, Dr. Costello is very professional, yet down to earth. My entire experience was a positive one.

Becky L Jan 27 2021

Review for Dr. Costello

experience was right by the book.having the swift path book made all the differance in my recovery succsess.

George R. J. Jan 26 2021

Review for Dr. Wickline

excellent

Francis P. Jan 26 2021

Review for Dr. Wickline

My experience was very thorough and positive, His team was very supportive and good. Very happy.

Pamela R. Jan 26 2021

Review for Dr. Wickline

Location

Saint Elizabeth Medical Center

2209 Genesee St, Utica, NY 13501

Frequently Asked Questions

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