Mercy Hospital Of Buffalo

63%

Patients that would definitely recommend
7% lower than the national average


Mercy Hospital Of Buffalo is a medical facility located in Buffalo, NY. This hospital has been recognized for America’s 50 Best Hospitals for Cardiac Surgery Award™, Labor and Delivery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2021, 2020)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Labor and Delivery Excellence Award™ (2020)

Superior clinical care of women during and after childbirth

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gynecologic Surgery Excellence Award™ (2018)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Mercy Hospital Of Buffalo

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Mercy Hospital Of Buffalo

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Jamie Kaye Jan 23 2021

Review for Dr. Frachetti

He is absolutely the very best of the best ! I highly recommend him ! Definitely deserves more than a 5 star rating !

Glenn W. Newbury Jan 22 2021

Review for Dr. Anain

Jan 22 2021

Review for Dr. Kansal

He was unfriendly and arrogant

Cheryl strub Jan 22 2021

Review for Dr. Weingarten

Dr. Mangione diagnosed and treated me for Shingles and an ear infection. His accurate diagnosis helped me tremendously. He is friendly, calming, and very nice to work with. Five stars!

Judy Jan 17 2021

Review for Dr. Mangione Jr

Location

Mercy Hospital Of Buffalo

565 Abbott Rd, Buffalo, NY 14220

Frequently Asked Questions

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Does Mercy Hospital Of Buffalo score well in safety ratings?