Kenmore Mercy Hospital

73%

Patients that would definitely recommend

3% higher than the national average

Kenmore Mercy Hospital is a medical facility located in Kenmore, NY. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™ and Surgical Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023, 2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

3% higher than the national average

73%

Would definitely recommend

3% higher than the national average

Kenmore Mercy Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Kenmore Mercy Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Sobie is very easy going, but takes your concerns seriously. He explains everything in a way you can understand, and he is compassionate and caring. His surgical skills are top notch! He literally changed my husband's life for the better!! We feel lucky to have found Dr. Sobie!!!!

John & Jen Hendrickson Mar 16 2024

Review for Dr. Sobie

Dr. O'Reilly provided me with very professional care and a thorough exam. Thank you for caring.

Bob Schneider Mar 15 2024

Review for Dr. O'Neill

When I walked in the staff was great in checking me in. All the the nurses in prep were sweet and efficient. Everyone communicated effectively and were organized. My team of providers were compassionate but didn't communicate about the equipment they were setting up while I was still awake. I didn't...

B.M. Mar 12 2024

Review for Dr. Chubineh

Everything, the care, the time taken and explanation to the services received.

Brenda Mar 11 2024

Review for Dr. O'Neill

Early in my appointment with dr Smyers, she had become angry with me, as she saw me as being noncompliant. When it came time for the checkup, she used a speculum that was too big. This was extremely painful. If it had been a mistake, an accident, I might have continued to see her. But I’m 100% sure...

Rose Mar 11 2024

Review for Dr. Smyers

Location

Kenmore Mercy Hospital

2950 Elmwood Ave, Kenmore NY 14217

CallDirections

(716) 447-6100

Frequently Asked Questions

Where is Kenmore Mercy Hospital located?

Kenmore Mercy Hospital is located at 2950 Elmwood Ave, Kenmore, NY 14217. Find other locations and directions on Healthgrades.

Has Kenmore Mercy Hospital won any recent awards from Healthgrades?

Yes, Kenmore Mercy Hospital has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™ and Surgical Care Excellence Award™ in the past two years.

Is Kenmore Mercy Hospital highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kenmore Mercy Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kenmore Mercy Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Kenmore Mercy Hospital profile..

How does Kenmore Mercy Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2950 Elmwood Ave

Kenmore, NY 14217

Directions

(716) 447-6100