Kaleida Health Buffalo General Hospital

68%

Patients that would definitely recommend
2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Kaleida Health Buffalo General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Kaleida Health Buffalo General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Unfortunately I had to visit doctor for a hematological disorder, however he was very comforting knowledgeable and professional. Spent the time with me to explain my particular diagnosis in detail in words that I was able to understand put my mind at ease

Carl G Jul 10 2020

Review for Dr. Cheng

Doctor and staff very professional and very nice! Pleased with my care

Jul 10 2020

Review for Dr. Burkhard

This was my 1st visit with Dr Piscatelli and I was very satisfied. He listened to me, which is so important. He determined what was wrong and prescribed appropriate tests and medications.

Kathie Flynn Jul 09 2020

Review for Dr. Piscatelli

Dr Ford is an amazing, kind, and caring Doctor, Cardiologist and Lady. I recommend her without a doubt in my mind!!!

Cheryl Jul 09 2020

Review for Dr. Ford-Mukkamala

Kathleen H Jul 09 2020

Review for Dr. Rachala

Excellent care and great bedside manner!

Jul 09 2020

Review for Dr. Visco

Dr. Rachala is a gifted surgeon who explains things well and is very personable.

Jul 09 2020

Review for Dr. Rachala

Best orthopedic surgeon ever, took very good care of me and always there when I need her

Anne Ellis Jul 09 2020

Review for Dr. Clark

I am thankful that I found not only the doctor herself, but her staff as well, to all be helpful, and friendly! It’s the trifecta. Working in the medical field myself, I truly know the difference between a well run office and one that isn’t. This office staff is great.

Lisa Fieramusca Jul 09 2020

Review for Dr. Gurske-dePerio

Dr Burkhard is Very Friendly and Knowledgeable

Ellen Kaiser Jul 08 2020

Review for Dr. Burkhard

Dr. Waffner has. Been treating me for more than 15 years. I count on his thoroughness knowledge, and sensitivity. He is always timely and does not rush our time together

Adrienne Kotler Jul 08 2020

Review for Dr. Waffner

Jul 08 2020

Review for Dr. Balaya

Kind genuine man. Full of knowledge. Very caring and always with a smile. Answers all questions no matter how long it takes. Great asset to BMG

Kelly Howes Jul 08 2020

Review for Dr. White

doctor Li was great! Although it was not the news I was hoping for she was direct and to the point... She did not mince words. I appreciate her confidence straight forward approach and trust her with my health care for that reason

Tom Geisler Jul 08 2020

Review for Dr. Li

Dr. Kalb is very professional, courteous, mindful of appointment times and very caring. He explains, in detail, the diagnosis and the procedures. I wish all my doctors were this courteous and professional.

Frank Pingtella Jul 07 2020

Review for Dr. Kalb

I absolutely love Dr. Ventresca. He is very empathic, listens to my concerns and and always assures me.

Kia Jul 07 2020

Review for Dr. Ventresca

Saw him when hospital..he's very caring, knowledgeable & very professional

Kathi Jul 07 2020

Review for Dr. Carlson

David Howes Jul 03 2020

Review for Dr. Parentis

Michael Schiavi Jul 03 2020

Review for Dr. Czyrny

I have great respect for Dr. Rabadi. He asks lots of questions and double-checks what you tell him. He is thorough and cautious, but willing to try a new approach when there is the potential for a better outcome. I am totally confident in him as a person and practitioner.

Donald Ogilvie Jul 02 2020

Review for Dr. Rabadi

My experience with Dr. O'Connor has been very pleasant and very helpful in explaining my treatment. Has always been very caring when I see her.

Jul 01 2020

Review for Dr. O'Connor

I had emergency surgery for an abscess that was heading toward sepsis.

Jul 01 2020

Review for Dr. Silva

Friendly and professional at all interactions

Jul 01 2020

Review for Dr. Cobler

Dr. Jobes takes his time explaining things, is very knowledgeable and I trust him completely.

Christine Speranza Jul 01 2020

Review for Dr. Jobes

Dr Dougherty walked my 90 yr old dad through cancer treatment . He was honest but encouraging . He respected my dads wishes and worked with him for a very favorable outcome . We would highly recommend him to s as Moyne facing a cancer diagnosis !

Batb fitzgerald Jun 30 2020

Review for Dr. Dougherty

The best: thorough, expert and caring.

Jun 30 2020

Review for Dr. Rich

He's the best foot doctor. I have been to. Very nice and easy to talk to. He takes good care of my feet

Thomas W Hurlburt Jun 30 2020

Review for Dr. Lacivita

One of the best doctors I have ever seen. Brilliant, thorough, takes time to explain and makes sure you understand. Dr. Ribadi does not judge. He gives sound and practical advice and genuinely cares. I would highly recommend!

M. Myers Jun 30 2020

Review for Dr. Rabadi

Langhorne, J Jun 29 2020

Review for Dr. Soh

Langhorne, J Jun 29 2020

Review for Dr. Sheriff

Dan Teal Jun 28 2020

Review for Dr. Chubineh

Jun 27 2020

Review for Dr. Lindfield

Jun 27 2020

Review for Dr. Lindfield

Excellent in depth review of my current issues.

MICHAEL MARLETTE Jun 27 2020

Review for Dr. White

Totally Professional! It’s a pleasure for me and most assurance that I am completely overwhelmed with confidence in him! Being a Patient! Thank You Dr. Rodman!!!

Jun 27 2020

Review for Dr. Rodman

Excellent

Jun 27 2020

Review for Dr. Hanzly

Doctor Chubineh is a very compassionate doctor. He takes his time with patients, and doesn't make you feel rushed. He is diligent and thorough. He doesn't make me feel like a "number" and seems to really care.

Samatha Fuerle Jun 27 2020

Review for Dr. Chubineh

Dr Alex is exceptional at her level of empathy and concern. It is a pleasure to have her as one of my Doctors.

Jun 26 2020

Review for Dr. Alex

This is my first time to see him my PA recommend to me so I and my husband had a good experience to se and he explained very well what’s going on so it’s a very good visit.

Marita Jun 26 2020

Review for Dr. Cheng

Gail Kurpiela Jun 26 2020

Review for Dr. Parentis

Provider took his time and asked multiple questions . He did an exam and watched my gait . He gave multiple treatment options and had me research them and think about them before proceeding with treatment to be sure we picked the right one .He didn't push one treatment more than another.

Jun 26 2020

Review for Dr. Parentis

My first time visiting Dr. O’Hara. Very pleased!!! It was nice to have my concerns listened to and not made to feel that he was uninterested or in a rush. I’ve already scheduled my surgery with him. Going into this with lots of confidence.

Jannine P. Jun 26 2020

Review for Dr. O'Hara

Only waited a few minutes to be called into exam room. Asked many questions. Ordered tests and refilled prescriptions. Dr. Cruz is very thorough.

Beverly Kominarek Jun 26 2020

Review for Dr. Cruz

She is so caring and listens to you and than prescribe things

Jun 26 2020

Review for Dr. Luthra

He is one of the best in the medical field. Great personality making you so comfortable and I recommend him to anyone needing his service. I’ve seen him 3 times and never was nervous and am very pleased with all the work he has done. And the office staff is great too

Denice Jun 26 2020

Review for Dr. Singh

sophia t Jun 26 2020

Review for Dr. Singh

Dr C has literally been a life saver for me! Always cordial, thorough and open to dialogue.

Jun 26 2020

Review for Dr. Corigliano

I have been a patient of Dr Wen’s for ten years and she us always friendly, approachable, & professional. She listens to your concerns & immediately addresses any problems. I have always felt confident in her judgement, Knowledge, & skill.

Beth Gonzalez Jun 25 2020

Review for Dr. Wen

Candee Jun 25 2020

Review for Dr. Wang

Very supportive and through Professional and explains all testing and results. Answers all questions and is an excellent listener. I like how he takes note and how he gives you handwritten directions to clearly go over his treatment plan. Highly recommend him .

Jun 25 2020

Review for Dr. Gupta

Dr.Lacivita was very professional and explained the procedures and answered all my questions . I felt he really took his time and was not rushing . The office staff were all pleasant and professional .

Nancy Peterson Jun 24 2020

Review for Dr. Lacivita

AMAZING doctor. 10/10. Very friendly. The office staff he works with is phenomenal. My treatment plan is something I will be seeing him for a very long time and he always listens to my concerns or opinions when it comes to something. I would recommend him very highly to anyone searching!

Courtney W Jun 24 2020

Review for Dr. Singh

Jun 24 2020

Review for Dr. White

Visit went very well!

Theresa Siwa Jun 24 2020

Review for Dr. O'Connor

great doc - always timely and always takes very good care of me

Joseph A Ghosen Jun 24 2020

Review for Dr. Waffner

R. Bruce Baum Jun 23 2020

Review for Dr. Griswold

R. Bruce Baum Jun 23 2020

Review for Dr. Chatrath

I would highly recommend Dr. Dougherty . I have seen him since 1999 and my cancer diagnosis . He is caring, honest, professional , smart and considerate. He and his staff are wonderful .

Nancy Cooper Jun 22 2020

Review for Dr. Dougherty

I have been a patient of Dr Martinez for 30 years and has helped me trough some very difficult times. He is always there for you and spends time going over all test results and never feel rushed.

Mike from Williamsville Jun 22 2020

Review for Dr. Martinez

Rose Becerril Jun 20 2020

Review for Dr. Griffiths

Jun 20 2020

Review for Dr. Lindfield

Dr. Turecki always went the extra mile explaining all my options when I faced cancer. I would say he became a friend. I trust him.

Kim Dennis Jun 19 2020

Review for Dr. Turecki

Great Doctor, he really listens and takes the time to address all my health concerns. He is the best in Buffalo.

Robert Jun 19 2020

Review for Dr. Cange

Very friendly and helpful.

Jun 18 2020

Review for Dr. Kozlowski

Howard Siefke Jun 18 2020

Review for Dr. Davidson

Bladder Cancer survivor because of Dr. Mark Chazen. Highly recommended.

Jun 18 2020

Review for Dr. Chazen

Jun 18 2020

Review for Dr. Rabadi

Dr. Kodial is a very efficient, friendly, professional Doctor that is thorough and proactive when caring for his patients. Because of these qualities Dr. Kodial has literally saved my life. Thank you Dr. Kodial!!

Nikol Duffy Jun 18 2020

Review for Dr. Kodial

Sabina H-Y Jun 18 2020

Review for Dr. Parentis

Marybeth Friscic Jun 17 2020

Review for Dr. Lacivita

Dr. Alex is extremely thorough and explains aspects of my condition to me in easily understood terms. Very thankful that she is one of my doctors.

Bernard Farrell Jun 17 2020

Review for Dr. Alex

Caring and compassionate.

Jun 17 2020

Review for Dr. Slater

Very informative and at the same time compassionate.

Jun 17 2020

Review for Dr. Yosuico

Dr griswald is a very good doctor

Jun 17 2020

Review for Dr. Griswold

Dr. Horn is wonderful. He listens and cares. You’re not rushed and he looks at YOU, not a computer screen. Highly recommend.. Joanna Torreano

Joanna Torreano Jun 17 2020

Review for Dr. Horn

Nancy Calamita Jun 17 2020

Review for Dr. Parentis

Very professional from start to finish with my surgery. Highly Recommend.

Jun 16 2020

Review for Dr. Parentis

Dr.Kalb is thorough, kind and takes the time to explain the plan of care. He always portrays a professional attitude. The office staff is efficient and friendly.

Susan Butler Jun 16 2020

Review for Dr. Kalb

I have been with Dr. Thomas White for 25 plus years and he is a very compassionate, kind, caring and thorough dr. He always takes the time to listen and treat me with the best options.

Dawn Gredzicki Jun 16 2020

Review for Dr. White

Mackenzie Hafner Jun 16 2020

Review for Dr. Tussing

Dr Hanzly is honest and thorough and non-alarmist in his approach. Answers my questions but keeps me calm. Personable and professional.

Mike W Jun 15 2020

Review for Dr. Hanzly

She listens. She actually touches my painful joints with her own hands and with such kindness. She seeks to know your entire situation; home environment etc.

Carol Wise Jun 15 2020

Review for Dr. Burns

Dr. Jordan is an excellent physician, and I am proud to call him my doctor.

John S. Jun 15 2020

Review for Dr. Jordan

Excellent doctor...

Jun 15 2020

Review for Dr. Czyrny

Profession service

Jun 13 2020

Review for Dr. Rabadi

Wonderful Dr

Jun 13 2020

Review for Dr. Sinha

She is very informative. She takes her time to go over all your labs and offers great insight. I find her to be very trustworthy.

Kim G Jun 13 2020

Review for Dr. Yang

Very pleased with Dr. Carlson and his staff. He was my mother's Dr and was caring, compassionate, professional and knowledgeable. I have been his patient for many years also and have had the same great experience.

Jun 13 2020

Review for Dr. Carlson

He is by far one of the best oncologists in our area.

Jun 12 2020

Review for Dr. Zielinski

Dr. White and staff are knowledgeable, friendly and never rush you through your visit. Dr. White always answers my questions and addresses my concerns, would highly recommend him. Angela Robert

Angela Robert Jun 12 2020

Review for Dr. White

Dr. Griswold is considerate, and his staffs are nice and friendly.

Jun 12 2020

Review for Dr. Griswold

Has been treating me for a chronic sore toe that was seriously broken 2 years ago, and general foot care. I am very satisfied with his care.

Jun 11 2020

Review for Dr. Fitzpatrick

My visit went very well and the Dr. is exceptionally nice explaining everything to me.

F. Bradford Jun 11 2020

Review for Dr. Attuwaybi

Sue Broska Jun 11 2020

Review for Dr. Jordan

Very knowledgeable.

Jun 10 2020

Review for Dr. Davidson

Very kind demeanor

Jun 10 2020

Review for Dr. Talhouk

Location

Kaleida Health Buffalo General Hospital

100 High St, Buffalo, NY 14203