Highland Hospital

1000 South Ave, Rochester NY, 14620

(585) 473-2200

81% of patients would definitely recommend this hospital.

Highland Hospital has achieved 4 quality award distinctions in the last 12 months.

Research our quality

Hospital Quality Awards

Highland Hospital has been recognized by Healthgrades for 0 Hospital Quality Award in the last 12 months

Clinical Quality Awards

Highland Hospital has been recognized by Healthgrades for 4 Clinical Quality Awards in the last 12 months

Hospital Quality Awards

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Our Clinical Quality

Healthgrades ratings show you how well a hospital performed in providing patient care. When receiving treatment for a specific condition or undergoing a specific procedure in the hospital, you want the best care possible. You lower your risk of experiencing a negative outcome by selecting a five-star hospital.

Learn About Our Clinical Quality

Clinical Quality: Appendectomy

Research Hospital Ratings, Talk to Your Doctor

All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Appendectomy

Complications Based Rating on 98 hospital cases and a national average of 203 cases.

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Clinical Quality: Bariatric Surgery

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Bariatric Surgery

Complications Based Rating on 1701 hospital cases and a national average of 395 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Cardiac

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Risk
Heart Attack

Mortality Based Rating on 112 cases.

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As Expected
Heart Failure

Mortality Based Rating on 939 cases.

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Worse Than Expected

Complication Based Ratings

 
Hospital
National Average
Pacemaker Procedures

Complications Based Rating on 74 hospital cases and a national average of 162 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Critical Care

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Risk
Diabetic Emergencies

Mortality Based Rating on 100 cases.

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As Expected
Pulmonary Embolism

Mortality Based Rating on 102 cases.

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As Expected
Respiratory Failure

Mortality Based Rating on 213 cases.

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As Expected
Sepsis

Mortality Based Rating on 949 cases.

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As Expected
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Clinical Quality: Gastrointestinal

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Risk
Bowel Obstruction

Mortality Based Rating on 377 cases.

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As Expected
Colorectal Surgeries

Mortality Based Rating on 191 cases.

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Worse Than Expected
Esophageal/Stomach Surgeries

Mortality Based Rating on 101 cases.

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As Expected
Gastrointestinal Bleed

Mortality Based Rating on 501 cases.

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As Expected
Pancreatitis

Mortality Based Rating on 102 cases.

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As Expected
Small Intestine Surgeries

Mortality Based Rating on 47 cases.

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As Expected

Complication Based Ratings

 
Hospital
National Average
Gallbladder Removal Surgery

Complications Based Rating on 73 hospital cases and a national average of 119 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Gynecologic Surgeries and Procedures

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Gynecologic Surgery

Complications Based Rating on 261 hospital cases and a national average of 173 cases.

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Hysterectomy

Complications Based Rating on 1909 hospital cases and a national average of 290 cases.

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Urogynecologic Surgeries and Procedures

Complications Based Rating on 61 hospital cases and a national average of 76 cases.

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Clinical Quality: Labor and Delivery

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
C-Section Delivery

Complications Based Rating on 2160 hospital cases and a national average of 1384 cases.

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Vaginal Delivery

Complications Based Rating on 6560 hospital cases and a national average of 2764 cases.

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Clinical Quality: Neurosciences

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Risk
Cranial Neurosurgery

Mortality Based Rating on 32 cases.

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As Expected
Stroke

Mortality Based Rating on 314 cases.

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Better Than Expected
NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Orthopedic

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Hip Fracture Treatment

Complications Based Rating on 583 hospital cases and a national average of 234 cases.

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Hip Replacement

Complications Based Rating on 862 hospital cases and a national average of 201 cases.

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Total Knee Replacement

Complications Based Rating on 1228 hospital cases and a national average of 363 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Prostate Surgery

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Prostate Removal Surgery

Complications Based Rating on 51 hospital cases and a national average of 89 cases.

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Transurethral Prostate Resection Surgery

Complications Based Rating on 31 hospital cases and a national average of 65 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Pulmonary

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Risk
Chronic Obstructive Pulmonary Disease (COPD)

Mortality Based Rating on 433 cases.

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As Expected
Pneumonia

Mortality Based Rating on 826 cases.

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Better Than Expected
NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Clinical Quality: Spine Surgery

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All hospitals strive to offer great medical care -- but some do a better job than others. Use Healthgrades to research hospital performance and talk to your doctor about what's right for you.

* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Back and Neck Surgeries (without Spinal Fusion)

Complications Based Rating on 128 hospital cases and a national average of 124 cases.

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Spinal Fusion

Complications Based Rating on 226 hospital cases and a national average of 189 cases.

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NOTICE: Use of this website and any information contained herein is governed by the Healthgrades User Agreement.
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Data Source

Our Patient Experience

After leaving the hospital, patients are randomly selected to answer the standardized, multiple-question survey developed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Healthgrades obtains this survey data from the Centers for Medicare and Medicaid Services (CMS).

81% of patients would definitely
recommend this hospital

  • Highland Hospital
  • National average
  • Patients who gave a rating of 9 or 10 (high)

  • Doctors always communicated well

  • Nurses always communicated well

  • Patients always received help as soon as they wanted

  • Staff always explained

  • Pain was always well controlled

  • Always quiet at night

  • Room was always clean

  • Yes, staff did give patients this information

Data Source

Our Patient Safety Ratings

Patient safety ratings show you how well a hospital safeguards patients from potential complications. Look for hospitals that are rated “Better Than Expected" or "As Expected" to reduce your risk.

Rated Better Than Expected in 4 safety indicators

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

Rated As Expected in 7 safety indicators

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Electrolyte and fluid imbalance following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site

Rated Worse Than Expected in 2 safety indicators

  • Death following a serious complication after surgery
  • Bloodstream infection following surgery
2 Events relating to foreign objects left in body during a surgery or procedure
Data Source

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Highland Hospital has 448 affiliated providers

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Highland Hospital

1000 South Ave
Rochester, NY 14620