Patients that would definitely recommend
7% higher than the national average
Highland Hospital is a medical facility located in Rochester, NY. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.Learn more about our awards methodology
Hospital Quality Awards
Patient Safety Excellence Award™ (2021, 2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Bariatric Surgery Excellence Award™ (2021)
Superior clinical outcomes in bariatric (weight loss) surgery
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).Learn more about patient experience
Patients who gave a rating of 9 or 10
3% higher than the national average
Would definitely recommend
7% higher than the national average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Percent of patients who said they were given information about recovering at home
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Percent of patients who said the area around their rooms was always kept quiet at night
Percent of patients who said their room and bathroom were always kept clean
I was seeking care from Dr. Giordano for 1 year. He was great with a couple steroid injections on my right hip. He recommended PT. I tried PT for a couple months and my hip wasn’t getting better. I was finally scheduled to have right hip arthroscopy performed by Dr. Giordano and his team. With hard...
Kelly Oct 27 2021
Review for Dr. Giordano
After many years of wanting larger breasts and contemplating implants, I started hearing & reading more about Breast Augmentation with Fat Transfer. I wanted something more natural. After meeting with Dr. Amalfi and her staff I felt more informed and confident in moving forward with the procedure....
Oct 27 2021
Review for Dr. Amalfi
Amazing listener, thinks outside the box, has great intuition and wealth of knowledge. She advocates for you.
Oct 26 2021
Review for Dr. Ranaletta
"Young" in age, but Board Certified. He and I have become friends and I follow his suggested prognosis practices. He encourages me to try to use less scripts, but he will write such if he feels I might benefit. For instance, I have either decreased or stopped some scripts and use a more "natural"...
James G. Masek Oct 24 2021
Review for Dr. King
He is rude. His staff is great but he is rude.
Oct 24 2021
Review for Dr. Risolo
Frequently Asked Questions
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