Highland Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2018, 2017)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2018, 2017)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Joint Replacement Excellence Award™ (2018, 2017)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Highland Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Highland Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Dr. Kim Abell, MD

Family Medicine

11 Ratings
Dr. Kim Abell, MD

Dr. Osbert Adjei, MB CHB

Diagnostic Radiology

Dr. Osbert Adjei, MB CHB

Dr. Bilal Ahmed, MD

Hospice & Palliative Medicine

Dr. Bilal Ahmed, MD

Dr. Mehmet Aktas, MD

Cardiology

4 Ratings
Dr. Mehmet Aktas, MD

Julie Albert, WHNP-BC

Women's Health Nursing (Nurse Practitioner)

6 Ratings
Julie Albert, WHNP-BC

Dr. Egan Allen, MD

Hospice & Palliative Medicine

Dr. Egan Allen, MD

Dr. Nicholas Aloisio, MD

Emergency Medicine

1 Ratings
Dr. Nicholas Aloisio, MD

Dr. Ashley Amalfi, MD

Cosmetic, Plastic & Reconstructive Surgery

11 Ratings
Dr. Ashley Amalfi, MD

Dr. Cynthia Angel, MD

Oncology

13 Ratings
Dr. Cynthia Angel, MD

Dr. Michael Apostolakos, MD

Pulmonary Disease

Dr. Michael Apostolakos, MD

Dr. Robert Asbury, MD

Oncology

1 Ratings
Dr. Robert Asbury, MD

Dr. Philip Ashman, MD

Urology

6 Ratings
Dr. Philip Ashman, MD

Dr. Mala Ashok, MD

Family Medicine

2 Ratings
Dr. Mala Ashok, MD

Dr. Nashat Atalla, MD

Internal Medicine

1 Ratings
Dr. Nashat Atalla, MD

Dr. Karai Balaji, MB

Internal Medicine

7 Ratings
Dr. Karai Balaji, MB

Dr. Rishi Balkissoon, MD

Orthopedic Surgery

13 Ratings
Dr. Rishi Balkissoon, MD

Dr. Makiko Ban-Hoefen, MD

Hematology

6 Ratings
Dr. Makiko Ban-Hoefen, MD

Dr. Anuj Bansal, MD

Internal Medicine

16 Ratings
Dr. Anuj Bansal, MD

Dr. Sunil Bansal, MD

Emergency Medicine

Dr. Sunil Bansal, MD

Dr. Anthony Baratta, MD

Gastroenterology

20 Ratings
Dr. Anthony Baratta, MD

Megan Barbato, FNP-C

Orthopedic Surgery (Nurse Practitioner)

1 Ratings
Megan Barbato, FNP-C

Dr. Christopher Battaglia, MD

Pulmonary Critical Care Medicine

1 Ratings
Dr. Christopher Battaglia, MD

Dr. Jeanne Beddoe, MD

Family Medicine

10 Ratings
Dr. Jeanne Beddoe, MD

Dr. Robert Bennett, MD

Pediatrics

Dr. Robert Bennett, MD

Dr. Maria Benoy, MD

Internal Medicine

Dr. Maria Benoy, MD

Dr. Sharon Berkowitz, MD

Internal Medicine

6 Ratings
Dr. Sharon Berkowitz, MD

Michelle Bernardi, PNP

Pediatric Nursing (Nurse Practitioner)

1 Ratings
Michelle Bernardi, PNP

Dr. Dirk Bernold II, MD

Hematology

3 Ratings
Dr. Dirk Bernold II, MD

Dr. Todd Bingemann, MD

Internal Medicine

1 Ratings
Dr. Todd Bingemann, MD

Dr. Edgar Blair, MD

Internal Medicine

12 Ratings
Dr. Edgar Blair, MD

Dr. Jonathan Bloom, MD

Urology

Dr. Jonathan Bloom, MD

Dr. Ashish Boghani, MD

Internal Medicine

1 Ratings
Dr. Ashish Boghani, MD

Dr. Ana Borge-Janania, MD

Family Medicine

8 Ratings
Dr. Ana Borge-Janania, MD

Dr. Ronald Bossert, MD

Cosmetic, Plastic & Reconstructive Surgery

8 Ratings
Dr. Ronald Bossert, MD

Patrick Boswell, LAC

Acupuncture

3 Ratings
Patrick Boswell, LAC

Dr. Ralph Brasacchio, MD

Radiation Oncology

5 Ratings
Dr. Ralph Brasacchio, MD

Katy Briggs, PA

Physician Assistant (PA)

Katy Briggs, PA

Dr. Elizabeth Brown, MD

Family Medicine

1 Ratings
Dr. Elizabeth Brown, MD

Dr. David Burns Jr, MD

General Surgery

12 Ratings
Dr. David Burns Jr, MD

Dr. Heather Busick, MD

Pediatrics

Dr. Heather Busick, MD

Dr. Devang Butani, MD

Vascular & Interventional Radiology

2 Ratings
Dr. Devang Butani, MD

Dr. Kevin Bylund, MD

Radiation Oncology

2 Ratings
Dr. Kevin Bylund, MD

Stacy Byrne, PA

Physician Assistant (PA)

Stacy Byrne, PA

Dr. Hui Cai, MD

Family Medicine

10 Ratings
Dr. Hui Cai, MD

Dr. Enrico Caiola, MD

Internal Medicine

1 Ratings
Dr. Enrico Caiola, MD

Dr. Christopher Caldwell, MD

General Surgery

26 Ratings
Dr. Christopher Caldwell, MD

Dr. Thomas Campbell, MD

Hospice & Palliative Medicine

3 Ratings
Dr. Thomas Campbell, MD

Dr. Joseph Carbone, DPM

Podiatric Surgery

12 Ratings
Dr. Joseph Carbone, DPM

Dr. Emily Carmody Soni, MD

Orthopedic Surgery

14 Ratings
Dr. Emily Carmody Soni, MD

Dr. Thomas Carroll II, MD

Hospice & Palliative Medicine

Dr. Thomas Carroll II, MD

Kristen Carroll-Gilbert, LAC

Acupuncture

7 Ratings
Kristen Carroll-Gilbert, LAC

Dr. Raymond Chan, MD

Internal Medicine

2 Ratings
Dr. Raymond Chan, MD

Dr. Vincent Chang, MD

General Surgery

50 Ratings
Dr. Vincent Chang, MD

Chrysa Charno, PA

Physician Assistant (PA)

5 Ratings
Chrysa Charno, PA

Dr. Karin Chase, MD

Critical Care Medicine

1 Ratings
Dr. Karin Chase, MD

Dr. Dinesh Chawla, MD

Ophthalmology

16 Ratings
Dr. Dinesh Chawla, MD

Dr. Elaina Chen, MD

Cosmetic, Plastic & Reconstructive Surgery

Dr. Elaina Chen, MD

Dr. Praveena Cheruvu, MD

Radiation Oncology

3 Ratings
Dr. Praveena Cheruvu, MD

Dr. Luke Cheung, MD

Internal Medicine

Dr. Luke Cheung, MD

Dr. Chin-Lin Ching, MD

Hospice & Palliative Medicine

Dr. Chin-Lin Ching, MD

Dr. Michelle Cicilline, MD

Family Medicine

7 Ratings
Dr. Michelle Cicilline, MD

Dr. Michelle Circe, MD

Emergency Medicine

5 Ratings
Dr. Michelle Circe, MD

Dr. Nancy Clark, MD

Internal Medicine

6 Ratings
Dr. Nancy Clark, MD

Dr. Rita Clement, MD

Obstetrics & Gynecology

23 Ratings
Dr. Rita Clement, MD

Dr. John Condemi, MD

Allergy & Immunology

8 Ratings
Dr. John Condemi, MD

Dr. John Coniglio, MD

Ear, Nose, and Throat

29 Ratings
Dr. John Coniglio, MD

Dr. Louis Constine, MD

Pediatric Hematology & Oncology

3 Ratings
Dr. Louis Constine, MD

Jayne Cooper, PA

Reconstructive Orthopedic Surgery

4 Ratings
Jayne Cooper, PA

Dr. Matthew Cummins, MD

Emergency Medicine

Dr. Matthew Cummins, MD

Dr. Damien Dawson, MD

Diagnostic Radiology

Dr. Damien Dawson, MD

Dr. Peter Deane, MD

Allergy & Immunology

19 Ratings
Dr. Peter Deane, MD

Dr. Katharine Deiss, MD

Internal Medicine

19 Ratings
Dr. Katharine Deiss, MD

Dr. Richard Dent, MD

Family Medicine

3 Ratings
Dr. Richard Dent, MD

Dr. Zsolt Depapp, MD

Geriatric Medicine

4 Ratings
Dr. Zsolt Depapp, MD

Dr. Ian Deutchki, MD

Geriatric Medicine

Dr. Ian Deutchki, MD

Dr. Mathew Devine, DO

Family Medicine

2 Ratings
Dr. Mathew Devine, DO

Dr. Madhavendra Dhakal, MD

Nephrology

Dr. Madhavendra Dhakal, MD

Dr. Sughosh Dhakal, MD

Radiation Oncology

4 Ratings
Dr. Sughosh Dhakal, MD

Dr. Joseph DiPrima, DPM

Podiatry

44 Ratings
Dr. Joseph DiPrima, DPM

Dr. Emily Dicesare, DO

Emergency Medicine

3 Ratings
Dr. Emily Dicesare, DO

Dr. John Dickinson, MD

Family Medicine

8 Ratings
Dr. John Dickinson, MD

Dr. Lindsey Dolohanty, MD

Dermatology

13 Ratings
Dr. Lindsey Dolohanty, MD

Dr. Bastian Domajnko, MD

General Surgery

4 Ratings
Dr. Bastian Domajnko, MD

Dr. Kathleen Donahue, MD

Family Medicine

14 Ratings
Dr. Kathleen Donahue, MD

Dr. Laurie Donohue, MD

Family Medicine

1 Ratings
Dr. Laurie Donohue, MD

Dr. Sara Dovichi, MD

Pediatrics

13 Ratings
Dr. Sara Dovichi, MD

Dr. Paula Doyle, MD

Obstetrics & Gynecology

2 Ratings
Dr. Paula Doyle, MD

Dr. Christopher Drinkwater, MD

Orthopedic Surgery

41 Ratings
Dr. Christopher Drinkwater, MD

Dr. Brent DuBeshter, MD

Oncology

14 Ratings
Dr. Brent DuBeshter, MD

Dr. Jason Duffy, PHD

Counseling

1 Ratings
Dr. Jason Duffy, PHD

Stephanie Dulieu, PA

Physician Assistant (PA)

Stephanie Dulieu, PA

Dr. Michael Dunn, MD

Neurology

43 Ratings
Dr. Michael Dunn, MD

Dr. Keely Dwyer-Matzky, MD

Internal Medicine

Dr. Keely Dwyer-Matzky, MD

Dr. Paul Dziwis, MD

Gastroenterology

14 Ratings
Dr. Paul Dziwis, MD

Dr. Elizabeth Edwardsen, MD

Internal Medicine

1 Ratings
Dr. Elizabeth Edwardsen, MD

Dr. Steven Eisinger, MD

Obstetrics & Gynecology

Dr. Steven Eisinger, MD

Provider Reviews

I had very complicated medical history. He wasn't concerned by it and made me feel so comfortable. Explained everything to me. His staff was amazing in office and surgery. I was so pleased I went back to him with other problem.

Oct 10 2019

Review for Dr. John Coniglio, MD

He has definitely helped me stay sober.. he genuinely cares about your health.. anyone needing addiction help, should go right away

Oct 04 2019

Review for Dr. William Stein, MD

Oct 04 2019

Review for Dr. Hui Cai, MD

I had a hip replacement 3 1/2 years ago and I have never felt better. Dr. Ginnetti was very kind and explained everything in detail. It was a great experience.

in Auburn, NY - Oct 03 2019

Review for Dr. John Ginnetti, MD

Oct 02 2019

Review for Dr. David Topa, MD

Dr. Gleason is a great doctor, very detailed in her ability to explain medical conditions. Very concern about her patients, and a peoples person.... Thanks Dr. Gleeson, I'm lucky to have you as my primary :)

Sep 29 2019

Review for Dr. Mary Lu Gleeson, MD

I trust dr menga best dr I have ever met he does explain and listen i had neck surgery I trusted him would've never trusted anyone else ..

Sep 28 2019

Review for Dr. Emmanuel Menga, MD

Wonderful doctor. It's been almost 3 years since my surgery with absolutely NO problems. If not for the slight scar I would forget that I ever had surgery! Always saw her for appointments. I have recommended her to several people and they have been very happy with her.

Sep 25 2019

Review for Dr. Gillian Soles, MD

I am a resident of Rochester NY The Quayle’s Center has an excellent reputation. I had a hair transplant FUT by Dr. Lee and staff. I am ecstatic with the results! The whole team at the Center are very warm and sincere. An excellent support system for a good experience.

Sep 25 2019

Review for Dr. Heather Lee, MD

The staff and Dr. BanHoefen are so caring and have so much patience. My mom is a patient of Dr. BanHoefen. I just want to thank you for all you do for my Mom !

Sep 23 2019

Review for Dr. Makiko Ban-Hoefen, MD

the worst doctor ever. She didn't give good information, didn't explain that she would do nasal endoscopy and charged 1150 after the visit.. Will never go back to her again..

Sep 21 2019

Review for Dr. Chase Miller, MD

Sep 20 2019

Review for Dr. Amanda Lloyd, MD

in Rochester , NY - Sep 20 2019

Review for Dr. Brian Giordano, MD

Sep 20 2019

Review for Dr. Joseph DiPrima, DPM

Horrid doctor. Not respectful. He didn’t care. Literally put the pt life at risk.

Sep 19 2019

Review for Dr. Joseph Hayek, MD

I went in for a consultation wanting to have lipo on my abdomen, and flanks and then fat grafting (transfer) to my "hip dips". When I tell you my results are amazing, I cant tell a lie and I'm still swollen. I am so pleased and impressed with her great work!

Sep 18 2019

Review for Dr. Ashley Amalfi, MD

Sep 18 2019

Review for Dr. Rajeev Patel, MD

Sep 17 2019

Review for Dr. Thomas Myers III, MD

I am very pleased with the outcome of my knee replacement. My husband seldom gives a compliment, said my leg is as straight as the other and I now walk like a normal person. I was grateful to leave the hospital the next morning and returned to work 10 days after surgery:) Great job Dr Myers!

Sep 15 2019

Review for Dr. Thomas Myers III, MD

Sep 15 2019

Review for Dr. Joseph DiPrima, DPM

Sep 12 2019

Review for Dr. Bushra Fazili, MD

I have been seeing Dr. Hom for a long time. She is a good Dr. She takes the time she can with you to listen and make sure everything is good. I have had to ask about certain testing to be done and she will always do the testing I ask for or need. I would recommend her.

Sep 02 2019

Review for Dr. Stacy Hom, MD

Aug 31 2019

Review for Dr. Stephen Evangelisti, MD

Horrible. I’ve never been treated with such lack of caring and compassion. I had major surgery. Difficult to get answers. Follow ups at office felt like they were on a timer. Staff was beyond rude. They just don’t care, just like her.

Aug 31 2019

Review for Dr. Claudia Hriesik, MD

Fairport - Aug 23 2019

Review for Dr. Joseph DiPrima, DPM

Aug 20 2019

Review for Dr. Bridgette Wiefling, MD

Aug 20 2019

Review for Dr. Madonna Tomani, MD

in Buffalo, NY - Aug 17 2019

Review for Dr. Jenny Speranza, MD

He is straight forward and addressed my concerns. Had the surgery and had excellent results. Everyone at Highland Hospital was efficient and very caring. Every department was well run. Highly recommend this doctor and Highland and all the staff

Aug 15 2019

Review for Dr. John Ginnetti, MD

Dr. Sajeena Thomas is number one in my book. I have had a superior experience. I would highly recommend her. She and her staff are wonderful.

Aug 11 2019

Review for Dr. Sajeena Thomas, MD

This was my second polopectomy with Dr Dziwis . No complications ,no bleeding and no memory of the complicated and lengthy procedure. My compliments to Dr.Dziwis, his staff and highland.

in Fairport, NY - Aug 10 2019

Review for Dr. Paul Dziwis, MD

Excellent Doctor. Due to the severity of my spinal stenosis, I was in surgery four weeks after he saw me. I had surgery on my neck, cervical fusion. I had excellent results and wouldn't hesitate to see him again.

Aug 10 2019

Review for Dr. Kevin Walter, MD

Dr Wilmot was on time, friendly and compassionate..

Aug 10 2019

Review for Dr. Jonathan Wilmot, MD

Dr. Stein is a wonderful doctor and the medication that he prescribes works great for pain and anxiety I would recommend him to anyone. Buprenorphine is a great medication to take for pain.

Aug 08 2019

Review for Dr. William Stein, MD

Aug 03 2019

Review for Dr. Bushra Fazili, MD

Jul 29 2019

Review for Dr. Seth Zeidman, MD

Jul 27 2019

Review for Dr. Rachel Farkas, MD

Very rude doctor and very rude office. Visit was extremely rushed. He seems to already have made up his mind before the visit even starts...... he is unprofessional

Jul 25 2019

Review for Dr. Assaf Yosha, MD

What an awesome surgeon my surgery turned out wonderful I would recommend her to anyone that needed a hip replacement

Jul 21 2019

Review for Dr. Gillian Soles, MD

Excellent Orthopedic Doctor who is very cautious and conservative in his approach! Everything was explained in detail and the results speak for itself!

Jul 12 2019

Review for Dr. Thomas Myers III, MD

Jul 11 2019

Review for Dr. Joseph DiPrima, DPM

Jul 04 2019

Review for Dr. George Kunze, MD

Jun 29 2019

Review for Dr. Gregory Ryan, MD

Jun 27 2019

Review for Dr. Gregory Ryan, MD

Jun 25 2019

Review for Dr. John Elfar, MD

Very unprofessional and rude/cold . Will not listen. Rushed appointments. No follow up. Does not care about her patients.

Jun 23 2019

Review for Dr. Stacy Hom, MD

I always have a positive experience with DR. NG and Sarah Looken no complaints at all long time patient.

Jun 22 2019

Review for Dr. Roger Ng, MD

Jun 22 2019

Review for Dr. David Gentile, MD

Dr Kader has been wonderful. I would recommend him to anyone. Thankful for him to help me.

Jun 21 2019

Review for Dr. Michael Kader, MD

I had breast cancer 8 years ago , I have had multiple surgeries to correct symmetry and other issues . I can’t say enough about Dr Langsteins approach . He is extremely knowledgeable and very kind ?? My results were better than I expected !

Jun 20 2019

Review for Dr. Howard Langstein, MD

Location

Highland Hospital

1000 South Ave, Rochester, NY 14620

Call

Directions(585) 473-2200