Geneva General Hospital
Patients that would definitely recommend
7% lower than the national average
Geneva General Hospital is a medical facility located in Geneva, NY. This hospital has been recognized for Patient Safety Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2018)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
4% lower than the national average
Would definitely recommend
7% lower than the national average
Geneva General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Geneva General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
RONALD ADSITT Feb 11 2021
Review for Dr. Collins
Dr Collins did my recent surgery and he was an outstanding clinician and surgeon. He was very thorough, explained everything to me, and has excellent patient care skills. I had a great outcome and his follow up is superb. The whole surgery including the nurses pre and post op and the follow up...
Feb 08 2021
Review for Dr. Collins
This doctor is wonderful. She makes you feel dignified at every stage from the consultation, the surgery, and all followup visits. She answers every question you have and takes the time to ask if you understand everything, or have any questions. She also gave her private cellphone number after...
Jan 30 2021
Review for Dr. D'Amore
Agree with the others...he is deplorable and should be reviewed by medical board! I saw him at Bayhealth Sussex Campus in the ER, and would give him a ZERO star rating. No compassion or bedside manner, demeaning , rude, no explanation of anything, no exam, EXTREMELY condescending. Staff well aware...
Amy Jan 30 2021
Review for Dr. Turek
Dr. Alexander was my second opion. The first Dr. Wanted me to wait 20years because I was 48 and to young. Dr. Alexander listened to me and observed my pain as I tried to walk. I suffered 10 months of wrong diagnosis and he found problem and was willing to help me get my life back. Had left hip done...
Tina Reed Jan 26 2021
Review for Dr. Alexander
Location
Frequently Asked Questions
Where is Geneva General Hospital located?
Has Geneva General Hospital won any recent awards from Healthgrades?
Does Geneva General Hospital score well in safety ratings?
Went to Dr Collins for issue with flat stools, had all procedures , colonoscopy, cat scans with dye, etc. He found "NOTHING" , so I asked why the flat stools ? His answer "Because you are old", excuse me, not much of a doctor in my opinion. Also have weight gain in abdomen , excess fluid according...