F.F. Thompson Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

72%

Would definitely recommend
2% higher than the national average

F.F. Thompson Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

F.F. Thompson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Fit me in the schedule within 3 hours notice! I can’t thank the office and doctor enough.

Jul 26 2020

Review for Dr. Broderick

Didn’t listen to my questions or concerns. Only does what he wants to do and treat. I have to go back because I have to say to my neurosurgeon, I exhausted all options before surgery. Appointment was rushed. Disappointed.

Jul 07 2020

Review for Dr. Moorthi

Bill Jul 03 2020

Review for Dr. Joseph

Heather Maio Jun 29 2020

Review for Dr. Graham

Dr Hom is one of the most compassionate, knowledgeable Doctors I have ever known.

Kathleen Rampe Jun 25 2020

Review for Dr. Hom

Jun 23 2020

Review for Dr. Hom

Babs Jun 17 2020

Review for Dr. Angel

Debbie Coots Jun 05 2020

Review for Dr. Susco

Dr. Graham, Dina, Katie and Julia are wonderful! They made my entire experience very smooth and pleasant, from my initial consultation to my surgery. They have also been there every step of the way to answer my questions and concerns. Look no further!

Ari Jun 04 2020

Review for Dr. Graham

May 29 2020

Review for Dr. Weis

Dr Graham is a great plastic surgeon he is very informative and very patient he walks you through everything that's going on step by step I got everything that I wanted and more his staff is excellent make you feel very comfortable I would definitely recommend Dr Graham to friends and family

Mrs. West May 26 2020

Review for Dr. Graham

May 05 2020

Review for Dr. Yates

Aaron May 05 2020

Review for Dr. Cywinski

he is Wonderful! Very personable

Audrea Triplett Apr 20 2020

Review for Dr. Equinozzi

Apr 17 2020

Review for Dr. Thomas

Took the time to explain things. He didn't talk to me as if I were below him. He was a genuine, and personable Doctor.

Apr 17 2020

Review for Dr. Pardee

Michael F. Kloppel Apr 16 2020

Review for Dr. D'Amore

Dr. Grimm has done 4 surgeries for me, 2 shoulders and 2 knees, torn miniscus. He is currently treating me for a shoulder injury following a motorcycle accident. I would recommend him to anyone, he’s very attentive and thoroughly explains everything that’s going on. Excellent bedside manner.

Jim Apr 15 2020

Review for Dr. Grimm

Apr 02 2020

Review for Dr. Graff

Loved her, very caring, explains procedures and treatments to the fullest

Mar 21 2020

Review for Dr. Fulmer

Wonderful. I have seen John for 25 years. He is extremely knowledgeable, patient and experienced. he also is very compassionate

Richard Mar 14 2020

Review for Dr. D'Amore

I think Dr. Boev is great but the other people in his office prescribe medications that I couldn’t afford it wouldn’t listen to me about getting a different way cheaper prescription and now I’m the bad guy

Mar 10 2020

Review for Dr. Boev

Mary E Mar 07 2020

Review for Dr. Staicu

he's genuine, smart, compassionate, thoughtful and best of all cleverly direct. My Mother loves him and we her family have absolute confidence in his skill

family of marilyn Mar 06 2020

Review for Dr. Picca

I could not imagine a better surgeon than Dr. D’Amore. She is excellent with patient care and execution of her specialty.

Alisa Bottone Mar 03 2020

Review for Dr. D'Amore

She has been my doctor for 10 years. Would not go anywhere else!

Feb 05 2020

Review for Dr. Schue

Has key characteristics and abilities of excellent doctor; not only knowledge and skill, but also respect for patient’s needs and clear response to questions. Dr. Mitchko’s whole manner shows his concern for you.

Adrienne OBRIEN Jan 31 2020

Review for Dr. Mitchko

Dr. Talarico is extremely professional and very approachable and warm. He did my gallbladder surgery and everything went perfectly.

Heather Jan 24 2020

Review for Dr. Talarico

Awesome Doctor and staff....

Jan 17 2020

Review for Dr. Henry

Dr. Sharza is very personable and knows how to make his patients feel comfortable. Highly recommend him as a health care provider.

Jan 15 2020

Review for Dr. Sharza

So far so good. Getting repair 9n roken wrist on Thursday. I'll write another review then.

Jan 09 2020

Review for Dr. Klein

Dr. Yavorek was very attentive while I was going through a serious illness.

Jan 07 2020

Review for Dr. Yavorek

Jan 05 2020

Review for Dr. Cantwell

Doc is unique, it is true. But I wouldn’t trust my health to anyone else in Rochester. Don’t judge him by his waiting room! Some times he has a busy schedule and can be rushed....mostly because he tries to fit everyone in who needs him. Just ask questions if needed.

Long time patient Jan 05 2020

Review for Dr. Brorein

Dr. Boev performed a L4-S1 Laminectomy and L5-S1 Fusion on me. After surgery I had immediate relief and no longer in pain. He is an excellent dr. Explains procedure very well, very personable and I would highly recommend him and his wonderful staff also.

Howard P. Sullivan in Rochester, NY - Jan 02 2020

Review for Dr. Boev

Awful. Terrible unprofessional doctor.

Horrible Attitude Dec 30 2019

Review for Dr. Negrini

UNPROFESSIONAL Dec 28 2019

Review for Dr. Arshad

Is Dr footed mum called Helen and did he grow up in Toronto? If so please ask him to contact me, hoping to connect with mum.thankd

Veronica Pearsom Dec 23 2019

Review for Dr. Foote

Dr Talarico is very knowledgeable and helpful. He fixed my hernia and I am very happy.

Holly Anderson Dec 13 2019

Review for Dr. Talarico

I saw Dr Talarico in the emergency room at 3 in the morning.

SD Dec 13 2019

Review for Dr. Talarico

lifesaving. He is kind and has a gentle and intelligent bedside manner. Would highly recommend and trust, literally, with my life.

Dec 09 2019

Review for Dr. Talarico

Nov 29 2019

Review for Dr. Wachterman

Dr. D’Amore made me feel comfortable and confident that my surgery would be successful. Making the choice to have this surgery was the best decision I ever made.

Marissa VanDeMortel Nov 27 2019

Review for Dr. D'Amore

The current receptionist is extremely rude. There is no reason for someone working at a front desk to give that kind of attitude to their clients. Very unprofessional and bad for business

Nov 26 2019

Review for Dr. Broderick

Nov 23 2019

Review for Dr. Decicco

chirokathy Nov 21 2019

Review for Dr. Kingston

Rich Nov 20 2019

Review for Dr. Joseph

Daniel Jackson Nov 19 2019

Review for Dr. Peter

My experience was outstanding! She listened to all of my concerns, went through every detail of what my surgery would consist of... and treated me like I was the most important patient!!! And she made my tummy look amazing???? She is the BEST and I can’t thank her enough!!!

EM Nov 15 2019

Review for Dr. D'Amore

J Fulton Oct 31 2019

Review for Dr. Boev

My experience was the best, I was nervous about having a tummy tuck but Dr.D’Amore exceeded all my expectations and was very patient with all my questions and concerns. She is the best!

Susan Phillips in Newark, NY - Oct 30 2019

Review for Dr. D'Amore

Dr Parisian spent a lot of time during the first visit listenening to my concerns. She is personable, knowledgeable and trustworthy. Highly recommend!

Oct 29 2019

Review for Dr. Parisian

She is an awesome doctor I will recommend her to all of my friends. She change my life.

Oct 26 2019

Review for Dr. D'Amore

Very thorough, thoughtful, timely, knowledgeable.... I could go on forever! Compassionate with direct eye contact and researched answers.

Linda Doty Oct 25 2019

Review for Dr. Bernold

excellent, great doctor. highly recommend him. excellent, great doctor, highly recommend him.

Barbara Kennedy Oct 24 2019

Review for Dr. Meaker

Dr. McGuire is now considered a friend. As one of his original patients he has always given me the best care I could hope for. He is a great listener, kind, and considerate. I have recommended him many times and always will.

Terry Norsen Oct 15 2019

Review for Dr. McGuire

Excellent physician, kind, very willing to take the time to explain the diagnosis. Was greeted with a smile and everyone in his office is friendly and caring. There is a feeling of compassion within his office, his staff and with him.

Rebecca Oct 08 2019

Review for Dr. Boev

The staff and Dr. BanHoefen are so caring and have so much patience. My mom is a patient of Dr. BanHoefen. I just want to thank you for all you do for my Mom !

Lori Sep 23 2019

Review for Dr. Ban-Hoefen

Excellent experience

Sep 18 2019

Review for Dr. D'Amore

Dr D Amore is amazing. She is so through and explains everything. Her office reception Tracy is so friendly and makes sure you have all the info you need if you are there or call. I could not be more pleased with the results, I feel like a new me!!! Thank you Dr D Amore !!!

A M Sandroni Sep 14 2019

Review for Dr. D'Amore

Absolutely Fabulous!!!!!!

Canandaigua, NY - Sep 04 2019

Review for Dr. Schue

I have been seeing Dr. Hom for a long time. She is a good Dr. She takes the time she can with you to listen and make sure everything is good. I have had to ask about certain testing to be done and she will always do the testing I ask for or need. I would recommend her.

Sep 02 2019

Review for Dr. Hom

Melanie Aug 25 2019

Review for Dr. D'Amore

Barb Aug 22 2019

Review for Dr. Talarico

Aug 17 2019

Review for Dr. Brorein

Randy & Sheryl VanGee Aug 15 2019

Review for Dr. Boev

Highly recommend. I felt respected and he did his best to repair the damage done by abdominal infection.

Weaver in Lyons, NY - Aug 01 2019

Review for Dr. Talarico

You have the wrong address as of July 30, 2019 Dr. Bryan A. Henry MD Address is: Finger Lakes Cardiology 395 West St. Suite 307 Canandaigua, NY 14425

James Kinney Jul 30 2019

Review for Dr. Henry

Jul 20 2019

Review for Dr. D'Amore

My wife had neck surgery by Dr. Boev. Excellent results. His patient care is a 10 for sure, and his support staff is beyond that. We highly recommend him.

Jul 20 2019

Review for Dr. Boev

I had a breast implant removal done and chose Dr. D'Amore as my surgeon. She and her staff were very friendly and knowledgeable. I felt safe under their care and would highly recommend her.

Rochester - Jun 29 2019

Review for Dr. D'Amore

Nancy Switzer Jun 24 2019

Review for Dr. Ostrander

Very unprofessional and rude/cold . Will not listen. Rushed appointments. No follow up. Does not care about her patients.

Jun 23 2019

Review for Dr. Hom

Dr. Teerlinck is an amazing and caring doctor. She takes the time to listen and when nothing makes sense, she doesn't give up! When no one else would listen, she did and she fought harder for my health than I did at times. I highly recommend her to anyone needing a pcp.

Jun 19 2019

Review for Dr. Teerlinck

Dr. Patel is one of the best doctors I have ever had. He listens to my issues and develops a treatment plan. He is extremely friendly and caring. He is very knowledgeable.

Jun 16 2019

Review for Dr. Patel

Good grades for the doctor but minus 4 for the staff! They are rude, unfriendly and inconsiderate. Fire them and start over before you lose all credibility.

Jun 11 2019

Review for Dr. Foote

Dr. Raymanowski is a fabulous doctor, he listens to me and we talk about things that happen to me. No one could figure out what was wrong, but he did. I will stay with him as long as he is a doctor.

May 31 2019

Review for Dr. Rymanowski

May 29 2019

Review for Dr. Dickinson

A local Doctor at my new home in Buffalo offered to perform a suggested Colonoscopy on me, but Dr. Wormer did one on me 10 years ago. I have great trust in him in all ways. I will drive back to Canandaigua for that reason.

May 21 2019

Review for Dr. Wormer

May 18 2019

Review for Dr. Coan

May 17 2019

Review for Dr. Goh

Worst Dr. ever. Doesn't listen. Undermines specialists treatment because she doesn't run proper tests . Totally ignores you when you speak. Very poor bedside manner etc etc

May 16 2019

Review for Dr. Hom

Dr Talarico and his staff are amazing!! They are always friendly, courteous and accommodating.

May 14 2019

Review for Dr. Talarico

Up front and honest about my condition and treatment. Checked up on his work and followed up on issues with others brought in to address ongoing care.

May 12 2019

Review for Dr. Jain

Excellent

May 10 2019

Review for Dr. Sharza

May 09 2019

Review for Dr. Potts

Absolutely love Dr. D’Amore! From my very first visit I knew she was the one. Her attention to detail is amazing. Her staff, office & herself are so welcoming and comforting.

May 07 2019

Review for Dr. D'Amore

May 07 2019

Review for Dr. Grimm

I wish she didn’t leave me

Apr 27 2019

Review for Dr. Norton

Apr 23 2019

Review for Dr. Talarico

Dr Talarico completed a robotic procedure on myself over a year ago. I had diverticulosis as well as kinks in my bowel. He removed the diseased portion of my bowel and I have my life back. He was professional, and told the facts as they were. Has a caring sincere work ethic. Thank you Dr T.

Apr 17 2019

Review for Dr. Talarico

Excellent! Listened to my concerns, very clearly explained what is happening, and outlined treatment plan options. A breath of fresh air! Dr. Turano was respectful, never condescending, and valued my input. Highly recommend.

Apr 16 2019

Review for Dr. Turano

I love Dr. D'Amore and her staff! She is very personable, and she is candid about which course of action is most suitable.

Apr 12 2019

Review for Dr. D'Amore

Dr. D'Amore is the best! Very caring, thorough and an expert at her craft. I have never had anything but the very best of experiences in her care and at her office.

Apr 09 2019

Review for Dr. D'Amore

Apr 06 2019

Review for Dr. Morris

Wonderful visit - so happy to see her. She was the MD at the rehab facility where I had physical therapy. She is what every doctor should be.

Apr 05 2019

Review for Dr. Myers

Location

F.F. Thompson Hospital

350 Parrish St, Canandaigua, NY 14424

Frequently Asked Questions

Where is F.F. Thompson Hospital located?

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