F.F. Thompson Hospital

70%

Patients that would definitely recommend
Equal to the national average


F.F. Thompson Hospital is a medical facility located in Canandaigua, NY. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

70%

Would definitely recommend
Equal to the national average

F.F. Thompson Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

F.F. Thompson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

I ha to introduce myself to Dr Grimm. Only saw him once. Assistance do everything. He is an overpaid secretary. Avoid Him at all costs!

Dissappointed Jun 17 2021

Review for Dr. Grimm

She listens to everything, goes above and beyond with assisting patient in medical needs. Infusion team is Amazing at Thompson. Team focused .

Jessie Jun 15 2021

Review for Dr. Ban-Hoefen

WC Jun 11 2021

Review for Dr. Weisbrod

Dr Cantwell is the best! Jun 08 2021

Review for Dr. Cantwell

I saw Dr Talarico as a second opinion for recent cancer diagnosis. He was kind and thoughtful during the visit and was certain to answer all my questions. After my visit my anxiety was nearly gone. I sent my fiancée to him for second opinion.

Jessica C, RN Jun 07 2021

Review for Dr. Talarico

Location

F.F. Thompson Hospital

350 Parrish St, Canandaigua, NY 14424

Frequently Asked Questions

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