Erie County Medical Center

70%

Patients that would definitely recommend
Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020)

Superior clinical outcomes in bariatric (weight loss) surgery

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

70%

Would definitely recommend
Equal to the national average

Erie County Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Erie County Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Kathleen H Jul 09 2020

Review for Dr. Rachala

Dr. Rachala is a gifted surgeon who explains things well and is very personable.

Jul 09 2020

Review for Dr. Rachala

Michael Schiavi Jul 03 2020

Review for Dr. Czyrny

Langhorne, J Jun 29 2020

Review for Dr. Paterson

Jun 27 2020

Review for Dr. Lindfield

Jun 27 2020

Review for Dr. Lindfield

Staff was great and Dr. Azadfard is a very good doctor!

Clara Jun 26 2020

Review for Dr. Azadfard

Jun 20 2020

Review for Dr. Lindfield

Dr. Turecki always went the extra mile explaining all my options when I faced cancer. I would say he became a friend. I trust him.

Kim Dennis Jun 19 2020

Review for Dr. Turecki

Howard Siefke Jun 18 2020

Review for Dr. Davidson

Very knowledgeable and helped me wean off successfully. I'm so happy I no longer have a drug controlling my life! Highly recommended. His staff is excellent and compassionate!

Crystina Jun 16 2020

Review for Dr. Azadfard

Excellent doctor...

Jun 15 2020

Review for Dr. Czyrny

Very knowledgeable.

Jun 10 2020

Review for Dr. Davidson

Sheila Nathanson May 29 2020

Review for Dr. Violante

I definitely would recommend Dr. Davidson. In terms of skill as a clinician as well as being a people person he is top of the line.

Warren Marcus May 21 2020

Review for Dr. Davidson

Larry May 21 2020

Review for Dr. Nigalye

Michelle Clifton May 17 2020

Review for Dr. Gurske-dePerio

Dr. Sindoni is the absolute best, a brilliant doctor. He and his team have high standards, they are passionate about what they do, caring, and take time to answer all questions.

May 15 2020

Review for Dr. Sindoni

Stuart Yael Gordon May 09 2020

Review for Dr. Stoeckl

DR. Raul is a true professional and has an excellent bedside manner. He did an outstanding job on my shoulder surgery.

May 08 2020

Review for Dr. Rauh

Dr. Fineberg was able to make the very best out of the lousy situation otherwise known as Covid-19. Even though my visit was done "virtually", I feel I had gotten excellent care. Office staff were also efficient and helpful. Kudos to all.

May 08 2020

Review for Dr. Fineberg

May 08 2020

Review for Dr. Czyrny

Dr. Czyrny was very personable and made me very comfortable. There was no waiting.

May 08 2020

Review for Dr. Czyrny

Todd Patterson May 07 2020

Review for Dr. Gurske-dePerio

May 05 2020

Review for Dr. Danforth

Katrina Apr 29 2020

Review for Dr. Belles

Excellent doctor! Knows what he’s doing and explains everything in layman’s words I miss seeing him Has a great and friendly staff also!

Michael marth Apr 28 2020

Review for Dr. Bennett

Dr. Fineberg is an excellent surgeon.....He has performed 2 arthroscopes on me in the last 3 years and has always been professional, informative and skilled. His office staff and PAs have been fantastic. Thanks for the great experience once again!!!!!

Mark W Neumann Apr 27 2020

Review for Dr. Fineberg

Lori H Apr 23 2020

Review for Dr. Callahan

Lisa Zito Apr 23 2020

Review for Dr. Stegemann

Dr. Was very nice, involved, and spent time with me explaining everything before I consented to proceeding. I’m very happy with the job he did. There were no complications, infections, no problems at all. I had knee replacements of both knees. My pain is gone.

R. Apr 20 2020

Review for Dr. Rachala

Apr 18 2020

Review for Dr. Young

Apr 10 2020

Review for Dr. Clark

Eleni J. Apr 10 2020

Review for Dr. Ritter

Best back surgeon in the state. Has an amazing bedside manner. Is super attentive. Tell you in detail every step along your journey. I totally recommend dr kowalski and his staff. He is as great and his entire staff is the same way.

Stephanie Apr 10 2020

Review for Dr. Kowalski

Short wait time. Great fro t Desk Staff. Dr. Stegemann is a kind understanding Dr. He answers all your questions . He definitely has awesome bedside many most surgeons lack. Totally recommend.

Stephanie Apr 10 2020

Review for Dr. Stegemann

great doctor, very personable

Ric Ebling Apr 09 2020

Review for Dr. Czyrny

One of the most compassionate, dedicated and medically competent Drs. with whom I've dealt. She obviously cares about her patients! Her support staff demonstrates the same qualities!

Keith D. Apr 08 2020

Review for Dr. Clark

I’ve seen Dr Clark on several occasions and I would recommend her. She is very professional, courteous, caring and efficient

Apr 08 2020

Review for Dr. Clark

Best orthopedic doctor I have ever been to, she helped me when no one else would.

Anne Ellis Apr 08 2020

Review for Dr. Clark

Elizabeth D Kirisits Apr 08 2020

Review for Dr. Czyrny

Michael Guadagno Apr 01 2020

Review for Dr. Paterson

I've been meeting with Dr. Butler for close to a year now. I have made incredible progress thanks to his care. I truly am indebted to him.

Kris Mar 31 2020

Review for Dr. Butler

He’s the very best!

Cathy Lange Mar 29 2020

Review for Dr. Dashkoff

Not my first surgical rodeo Mar 23 2020

Review for Dr. Rachala

Carol Mar 13 2020

Review for Dr. Dyskin

Excellent

Mar 08 2020

Review for Dr. Stegemann

Very good. Dr. Mutty answered all of my questions. Very satisfiedwith my visit

Mar 07 2020

Review for Dr. Mutty

Good initial visit. Informative.

Gary Aquilina Mar 06 2020

Review for Dr. Kuechle

They got me in right on time. Dr. Czyrny is very professional and friendly and did a great job explaining what he was doing and what the results meant. I would not hesitate recommending Dr. Czyrny to a friend.

Dan Berry Mar 06 2020

Review for Dr. Czyrny

O’Neill Mar 05 2020

Review for Dr. Czyrny

Dr. Duquin is the Best of the Best !! Professionally, Bedside Manner many doctors could learn from...and my replaced left shoulder is doing wonderful! This coming December 2020, it will be 5 years. Awesome recovery...Highly Recommend.

Sherry LeRoy in Cheektowaga, NY - Mar 02 2020

Review for Dr. Duquin

I would recommend Dr.Reed to anyone. His compassion, honesty and attitude is remarkable. His staff is wonderful and as caring as he is. I never have to wait for an appt. if something arises with my sister who is his patient.

Feb 26 2020

Review for Dr. Reed

Becky Feb 24 2020

Review for Dr. Bansal

Dr. Antoine Makdissi is a kind person and a life save.

Feb 24 2020

Review for Dr. Makdissi

I was taken on time. He listened to what I had to say and explained potential diagnoses and treatment in an understandable way.

Sherry K Feb 22 2020

Review for Dr. Sridhar

Dr was fine-nice guy......Billing Office, particularly Shannon-Office supposed Manager was RUDE, LOUD OBNOXIOUS UNCARING Very unprofessional, not the person you want working for you..Will NEVER return.

Paula C Feb 21 2020

Review for Dr. Kotowski

Very nice chair side manner. Genuinely cares for his patients.

Jill Feb 19 2020

Review for Dr. Boyczuk

Dr Jones is Amazing in every way! He spent so much time explaining my injury and what needed to be done. He is kind, understanding, patient, and a great Surgeon.

Nadine Feb 13 2020

Review for Dr. Jones

Dr. Is Knowledgeable, great surgeon, very efficient as is his staff. I highly recommend Dr Rauh for anyone with a shoulder issue!

Feb 13 2020

Review for Dr. Rauh

Dr. Jones is excellent. At this appointment, he took the time to understand the issues I was still having with my hand after the fracture to a finger. He then took steps to help the situation. I highly recommend Dr. Jones for any hand injuries.

Feb 12 2020

Review for Dr. Jones

The Doc repaired both my biceps tendons and I can't be happier. I have full range of motion and no limitations.

Luke Feb 11 2020

Review for Dr. McGrath

Dr Wind is kind and generally concerned about my health. His staff are knowledgeable and professional.

Feb 08 2020

Review for Dr. Wind

Ron Mason Feb 06 2020

Review for Dr. Rauh

Feb 03 2020

Review for Dr. Ablove

Jan 31 2020

Review for Dr. Paolini

Wendy Goelz Jan 31 2020

Review for Dr. Callahan

Dr. Makdissi is extremely knowledgeable and cares! He has always been an extremely positive and encouraging doctor and has helped me navigate life with my type one diabetes diagnosis. I highly recommend I am very fortunate to have him on my diabetes care team!

Jan 28 2020

Review for Dr. Makdissi

Jan 26 2020

Review for Dr. Wang

Dan McKowan Jan 26 2020

Review for Dr. Rachala

lisa maraschiello Jan 23 2020

Review for Dr. Swetz

Lori Jan 17 2020

Review for Dr. Jones

Dr Mutty is sincere and personable. He has a genuine compassion for his patients. My mom is 92 and broke her hip. He explained everything to me and put me at ease.

Jan 17 2020

Review for Dr. Mutty

I went in for a follow up on my leg. Leg is healed but having difficulty walking and activities. Foot still swollen in front.

Mike Jan 16 2020

Review for Dr. Clark

I’ve had 2 hip replacements with Dr Mutty, 2014 & 2019. Very satisfied with both. I highly recommend him.

Lori Fowler Jan 15 2020

Review for Dr. Mutty

Excellent. Dr Rohrbacher is not only an excellent surgeon, but he is also a kind person. Very open, even encouraging, to questions. Thank you to Dr Rorbacher and all his support staff.

Karima Bondi Jan 14 2020

Review for Dr. Rohrbacher

Very attentive food a great job thorough explanation and prompt follow up I recommend him highly

Robert S Jan 11 2020

Review for Dr. Davidson

I have seen Dr. Kuechle twice since I broke my tibia on December 5. He has been clear in his instructions and in my prognosis. The staff at his office has been helpful in providing referrals for Visiting Nurses and a parking permit. He is very reassuring.

Jan 08 2020

Review for Dr. Kuechle

Very down to earth and helpful. Very good doctor

kevi witt Jan 08 2020

Review for Dr. Clark

Worst experience I have ever had with a doctor, highly recommend that you find another doctor!

Robert Jan 06 2020

Review for Dr. Suddaby

I have seen this orthopod many times. He is a nice, cheerful guy. May have hurt me too much unnecessarily with a needle at least once. The only serious problem is that he is far too eager to do surgery. Also, every orthopod tells a slightly different story.

R. Dec 24 2019

Review for Dr. Anders

Beverly Chamberlain Dec 19 2019

Review for Dr. Downing

Excellent, many times over! Dr A was excellent, friendly and professional from beginning to end. I have recommended him and will continue to do so.

Nora Dec 13 2019

Review for Dr. Ablove

There's not enough space to properly comment on Dr. Colebeck's excellent professionalism,,, personality,, If I could rate her 10 stars,,, I would gladly do so !!!! ??????

Anthony Fialkowski Dec 13 2019

Review for Dr. Colebeck

She was friendly and competent, seemed to care about her clients. Time spent was too short.

R. Dec 10 2019

Review for Dr. Pristach

Offered no real solution for my issue and told me that he doesn't understand runners because he hates running. Told me to find another sport or form of activity to do. Seemed generally apathetic throughout the whole visit and couldn't even point me to someone who could potentially help me.

Dec 06 2019

Review for Dr. Ritter

Michael P. Mooney Dec 05 2019

Review for Dr. Bennett

I met Dr. Marr when I was admitted to ECMC with what turned out to be Sepsis. Dr. Marr was my Infectious Disease doctor and took so much time making sure I had the right medicine and the right care during my 7 weeks of care at ECMC and rehab. I’m now off my antibiotic and doing well.

Dec 03 2019

Review for Dr. Marr

Extremely pleased with the professionalism of Dr. Sindoni and his staff. Entire procedure well explained and performed. I would not hesitate to recommend Dr. Sindoni to my friends and colleagues.

Victor Fradin Nov 29 2019

Review for Dr. Sindoni

My first dr. visit with dr anders was comfortable and im very confident that he will do a successful knee outpatient surgery. Overall experience was good!

Nov 27 2019

Review for Dr. Anders

I would recommend him and his staf to anyone. Probably the best in western New York.

Kevin B. Powers Nov 26 2019

Review for Dr. Sindoni

My entire family has been going to this dentist for years. Somehow i keep getting $50 fees for missed appointments that i have not made ! I just opened another one in the mail. I am so tired for this. I will be switching to another dentist and pulling all 7 of my members business with me.

Ashley Tahara Nov 26 2019

Review for Dr. Violante

Ted Giaquinto Nov 26 2019

Review for Dr. Kuechle

Janice Graczyk Nov 25 2019

Review for Dr. Falcone

Dr Symons is very caring and takes his time with you. He listens to your concerns. I highly recommend him.

Linda Nov 21 2019

Review for Dr. Symons

Absolutely love that he’s so thorough. He answers all questions and puts any concerns at ease ... 5/5

Trish Nov 21 2019

Review for Dr. Callahan

Location

Erie County Medical Center

462 Grider St, Buffalo, NY 14215