Eastern Niagara Hospital - Lockport

49%

Patients that would definitely recommend
21% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10
12% lower than the national average

49%

Would definitely recommend
21% lower than the national average

Eastern Niagara Hospital - Lockport

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%66%

Eastern Niagara Hospital - Lockport

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Nov 19 2019

Review for Dr. Julie Madejski, MD

Nov 14 2019

Review for Dr. Julie Madejski, MD

This facility is great! The staff and environment is warm and welcoming.. The doctors & nurses are well informed and make you feel at ease. It was well worth the 2 hour drive for me to visit Dr. Madejski and her incredible staff.

Oct 22 2019

Review for Dr. Julie Madejski, MD

Oct 12 2019

Review for Dr. Chee Kim, MD

Farmingville, NY - Oct 05 2019

Review for Dr. Pankaj Singhal, MD

Aug 08 2019

Review for Dr. Julie Madejski, MD

Aug 01 2019

Review for Dr. Robert Hodge, MD

in Melville , NY - Jun 06 2019

Review for Dr. Pankaj Singhal, MD

Dr. Kim listens to you and explains things well. He is upfront about treatments and their risks. Dr. Kim implanted my pacemaker. He also took care of my atrial flutter, by way of a catgeter ablation. The first two ablation attemps did not last, but the third time was the charm.

Apr 29 2019

Review for Dr. Chee Kim, MD

The only thing i can say is. AWESOME! He saved my life.

Apr 25 2019

Review for Dr. Pankaj Singhal, MD

Apr 17 2019

Review for Dr. Pankaj Singhal, MD

Apr 17 2019

Review for Dr. Pankaj Singhal, MD

He spends his time with his patients to ensure they receive the appropriate care they need. I am so thankful for TMS they offer. What a great doctor and practice

Apr 15 2019

Review for Dr. Junaid Hashim, MD

I have been a patient of Dr. Madejski's for several years had surgery in 2017. The care I was given was outstanding. I felt Dr. Madejski went above and beyond to ensure my care and comfort and the staff was so accommodating. I HIGHLY recommend this office. Michelle G

Apr 10 2019

Review for Dr. Julie Madejski, MD

I've been going to Dr. Madejski for over 20 years! I would highly recommend!

Apr 10 2019

Review for Dr. Julie Madejski, MD

It's sad when you have been sick for over 2 and a half months and they finally tell me to come in and no one is in the office the door is locked and the lights are off. This was a very bad experience I will not be trying again I'm finding a new doctor

Apr 03 2019

Review for Dr. Amandeep Pal, MD

Mar 29 2019

Review for Dr. Matthew Zinno, DO

Dr. Madejski and her staff were very knowledgeable, kind & helpful. They took the time to explain everything to me.

Mar 28 2019

Review for Dr. Julie Madejski, MD

My visit was wonderful as usual. Everyone is very friendly and professional. I feel like I always get a thorough exam. I would highly recommend Dr Madejski to everyone!

Mar 27 2019

Review for Dr. Julie Madejski, MD

Feb 21 2019

Review for Dr. Pankaj Singhal, MD

West Islip - Feb 14 2019

Review for Dr. Pankaj Singhal, MD

in Patchogue - Feb 09 2019

Review for Dr. Pankaj Singhal, MD

in babylon - Jan 22 2019

Review for Dr. Pankaj Singhal, MD

Jan 20 2019

Review for Dr. Pankaj Singhal, MD

in Nassau County - Jan 19 2019

Review for Dr. Pankaj Singhal, MD

Jan 17 2019

Review for Dr. Pankaj Singhal, MD

Jan 15 2019

Review for Dr. Pankaj Singhal, MD

Dr. Chubineh is truly wonderful. I was visiting in Buffalo and had some concerns. He was able to schedule me within a couple of days of initially calling. He was very thorough with his questions to help me feel at ease.

Cheektowaga, NY - Jan 15 2019

Review for Dr. Saman Chubineh, MD

Dec 24 2018

Review for Dr. Pankaj Singhal, MD

in Buffalo, NY - Dec 20 2018

Review for Dr. Julie Madejski, MD

Dec 18 2018

Review for Dr. Matthew Zinno, DO

Wonderful experience. Would recommend this office to all my friends.

in Gasport - Dec 14 2018

Review for Dr. Julie Madejski, MD

in Williamsville, NY - Dec 05 2018

Review for Dr. Matthew Zinno, DO

Doc has really helped me out with my stomach. he always explains things to me in a way that I can understand, which hasn't always bee the case with my other Dr's. he has helped avoid unnecessary testing ordered by another GI and I feel much better than when I started seeing him.Thank you.

in East Amherst - Nov 12 2018

Review for Dr. Saman Chubineh, MD

Doc has really helped me out with my stomach issues. Office got me in quick, scheduled my scope the same week, and treated my bacterial infection which has fixed my problems! Above all, he's really easy to talk to, I feel like I'm talking to a friend rather than my doctor.

in Buffalo, NY - Oct 29 2018

Review for Dr. Saman Chubineh, MD

NY - Oct 24 2018

Review for Dr. Saman Chubineh, MD

I feel very comfortable with this practice. I always get in when I need to, office runs on time, and my needs are always met. I'm very happy here.

in Buffalo, NY - Oct 15 2018

Review for Dr. Saman Chubineh, MD

in Tonawanda - Aug 26 2018

Review for Dr. Saman Chubineh, MD

in Amherst, NY - Aug 19 2018

Review for Dr. Saman Chubineh, MD

Jul 22 2018

Review for Dr. Saman Chubineh, MD

The nurses at this office are very rude and the lady at the front desk is lazy and can’t even update paperwork that was handed to her two weeks ago.

in Lockport, NY - Jul 02 2018

Review for Dr. Robert Hodge, MD

in Manhasset, NY - Jun 10 2018

Review for Dr. Pankaj Singhal, MD

Dr.Schratz is an Awesome and Caring Dr. He explained my procedure and the results to which I could understand...

in Lockport, NY - Jun 07 2018

Review for Dr. Jeffrey Schratz, MD

in West Babylon, NY - Jun 06 2018

Review for Dr. Pankaj Singhal, MD

May 31 2018

Review for Dr. Saman Chubineh, MD

Love this doctor..very impressed wth him . A very warm and carrying doctor and a talented surgeon. Everything went excellent. Saved my daughter's life. We love him. He truly is a gem. Can't say enough about him.

Naples,Fl. - May 28 2018

Review for Dr. Pankaj Singhal, MD

ALTHOUGH I HAVE NOT HAD MY APPT. AS OF YET. ITS A WEEK AWAY. I TALKED WITH SEVERAL DOCTORS AND THEY ALL GIVE HIM HIM TWO THUMBS UPS. THESE DOCTORS OPINIONS I TRUST. I WAS ABLE TO GET A FAST APPT. I BELIEVE DR. C AND MOST MEDICAL PROVIDERS STAY WITH IN THERE PROFESSLISM. SCOTT TONAWANDA , NY.

in Cheektowaga - May 26 2018

Review for Dr. Saman Chubineh, MD

Put in pacemaker and was shocked at how well it went. Dr Kim performed well.

in Buffalo, NY - May 25 2018

Review for Dr. Chee Kim, MD

I was very impressed with the quality of care I received here. Scheduling an appointment was a breeze, the prep for the colonoscopy was not bad, and the procedure was painless. I'm glad I was referred here and will be back again for the next time I need a colonoscopy!

May 24 2018

Review for Dr. Saman Chubineh, MD

in williamsivlle - May 07 2018

Review for Dr. Saman Chubineh, MD

Location

Eastern Niagara Hospital - Lockport

521 East Ave, Lockport, NY 14094