Crouse Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Crouse Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%66%

Crouse Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%39%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Dr. Amzuta is incredible, caring, knowledgable and follows up with her patients. I love her.

Jul 24 2021

Review for Dr. Amzuta

o0n top of his game

john a arcaro Jul 23 2021

Review for Dr. Schaeffer

Thanks to Dr. Schaeffer and his WONDERFUL staff I got the BEST care EVER. I now found a doctors office that LISTENS and really cares for their patients.

Christine Sandness Jul 22 2021

Review for Dr. Schaeffer

Very professional and staff is excellent. Extremely smart and very personable.

THOMAS P HORNYAK Jul 21 2021

Review for Dr. Costello

Took plenty of time to get to know me and explain his opinion. Suggested sensible treatment and physical therapy and did not try to push surgery.

Bo D. Jul 19 2021

Review for Dr. Wnorowski

Location

Crouse Hospital

736 Irving Ave, Syracuse, NY 13210

Frequently Asked Questions

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