Bassett Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Acute kidney dysfunction following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Bassett Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Bassett Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Very professional and knowledgeable. Gets the job done and very pleasant

Kim Reef Jun 08 2020

Review for Dr. Diaz

Smart Dr! Always on top of all medical issues!

May 25 2020

Review for Dr. Korn

Leftthepractice May 22 2020

Review for Dr. Camargo

Carmel Ann Sperti May 21 2020

Review for Gregg Kujawski

Lisa May 20 2020

Review for Dr. Menzies

May 16 2020

Review for Amy Balog

Dr. DeSantis is very thorough, very patient and takes the time needed to explain everything. Her staff is great, as well! Short wait time.

Pastor Dot Morris May 12 2020

Review for Dr. Desantis

Drove 45 minutes to be told at the counter my appointment was canceled , I was never notified . Appointment was rescheduled at a later date , not sure I will ever meet the Dr 45 minutes is too far to travel to begin with but sad when they can not notify me in advance .

May 12 2020

Review for Dr. Calore

Dianne H May 08 2020

Review for Dr. Menzies

Dr. Camargo has been my doctor for over 5 years. She is very kind and caring and takes time to explain things. Very happy she is my doctor.

May 08 2020

Review for Dr. Camargo

Judith Jones Apr 25 2020

Review for Dr. Ramasamy

Dr Ryan is a very good surgeon! I wouldn't hesitate to go to her again if the need arises.

Ann C VanArsdale Apr 23 2020

Review for Dr. Ryan

Very rude to patients. Especially during a procedure such as a cardiac catheterization.

J.C. Mar 26 2020

Review for Dr. McNulty

Like the saying says You don't know what you lost until you lose it. I was a past patient of Dr. Mckay until I moved to Georgia 4 yrs. ago.She can not be replaced. No other doctor I have had since even comes close.

James Jenkins Mar 21 2020

Review for Dr. McKay

Gregg and the staff are very approachable and welcoming. Gregg cares for his patients and take the time to listen to your concerns. Excellent family practice and care.

Mar 18 2020

Review for Gregg Kujawski

Dr Yarkoni has taken care of my husband and his heart issues for the last 15 months. We have nothing but the highest respect and praise for his bedside manner and expertise.

Mar 05 2020

Review for Dr. Yarkoni

The best they have but far overworked and hard to get an appointment. He is definitely worth the wait however and he save my wife and my life.

Greg H Feb 12 2020

Review for Dr. Menzies

Dr. Huffman cares for you as an individual. She explains the plusses and minuses of care options.

Peter Wallace Jan 31 2020

Review for Dr. Huffman

Cressida Jan 30 2020

Review for Dr. Yarkoni

Ken Jan 30 2020

Review for Dr. Yarkoni

loved him. took the time to go over everything with my mother, for her TAVR. he was patient & kind & and answered all of our questions.

Georgina Jan 30 2020

Review for Dr. Yarkoni

Chen was rude and dismissive of my health concerns. She was in the room with me for less than 10 minutes and made me feel as if I were a bother. Horrible. Obviously, her ego is more extensive than her medical skills.

Jan 18 2020

Review for Dr. Chen

He is a great doctor and surgeon I love him very easy to understand as he explains everything to you in people terms not doctor terms.

Dianne Marshall Jan 03 2020

Review for Dr. Ramasamy

It is hard to imagine finding a doctor who cares more deeply about their patients than Dr. White. He conveys ideas clearly.

Dec 22 2019

Review for Dr. White

He’s a very good dr help me so much

Dec 22 2019

Review for Dr. Tuzel

Dr. Reis did carpal tunnel and trigger finger surgery for me. So, total of three. Results were great! Barely any trace of surgery as far as scars.

Dec 17 2019

Review for Dr. Reis

Dr. Tuzel was really honest with me and I felt very comfortable with him. It really seems like he understood me. I highly recommend him.

Dec 16 2019

Review for Dr. Tuzel

Saw me the same day I called Great physician

Sarah Dec 15 2019

Review for Dr. Tuzel

Would not recommend this doctor. Went to see him and he basically did nothing to help. Speculated about the cause of my problem, bit didn't run any tests to rule out causes or help pinpoint problem. Did not show any real concern or compassion. Visit was a total waste of time

Dec 12 2019

Review for Dr. Raymond

I have experience with the best uroligist, after relocation it was a treat to find his talent.

Michael B. Dec 04 2019

Review for Dr. Raymond

Doctors really do care! I had a great time with Dr. Quadro. Very friendly and provided me with an exceptional experience.

Dec 03 2019

Review for Dr. Quadri

Great doctors. Cares about his patients and does what is right.

Nov 28 2019

Review for Dr. White

very professional, prompt, cutting edge knowledge

Nov 20 2019

Review for Dr. Quadri

great doctor, very nice and knowledgeable

Nov 20 2019

Review for Dr. Quadri

He was very professional and skilled. He took his time and answered all questions. His staff was very professional. I am very happy with my doctor.

Affan Quadri Nov 20 2019

Review for Dr. Quadri

Nov 08 2019

Review for Dr. Cunningham

E. Beauchea Oct 25 2019

Review for Dr. McKay

Dr marlo but me at ease by explaining my condition clearly so that I understood it. Very pleasant and highly knowledgeable

E moore Oct 04 2019

Review for Dr. Marlo

Oct 01 2019

Review for Dr. Wright

I booked an appointment with Dr. Quadri for weight loss treatment through ellipse ballon treatment program. I have very much satisfied with the treatment and service. He is helpful throughout the process.

Sep 06 2019

Review for Dr. Quadri

Friendly, helpful, and patient these traits for Dr. Abdulhadi Quadri.He helped me with my acid reflux issues. Thank you

Aug 28 2019

Review for Dr. Quadri

Aug 22 2019

Review for Dr. Mooney

Great Doctor

Aug 09 2019

Review for Dr. Tuzel

Jul 28 2019

Review for Dr. Van Der Riet

Awesome Experience !!! Doctor was down to earth and knowledgeable Best part was seeing him with my therapist Not just a Dr. Prescribing but they have a team approach at BEST :)

Carol Jul 20 2019

Review for Dr. Tuzel

My advice don't wast your time. She was sarcastic,rude,and cold will never go back ever

Jul 19 2019

Review for Dr. Celmins

Very respectful and caring. Was very patient with me.

Val in Wilton, NY - Jul 19 2019

Review for Dr. Celmins

Amy J Jul 16 2019

Review for Dr. Menzies

Horrible Doctor Jul 14 2019

Review for Dr. Horth

We waited for almost an hour for the doctor to come into the examination room. When he finally showed up he had not reviewed the medical records. He was apparently unable to locate them in the system. He was rude and indignant.

Jun 29 2019

Review for Dr. Ignatovskyy

Jun 28 2019

Review for Dr. Tuzel

My previous post said 1 star in error. I put 5 stars.

Jun 25 2019

Review for Dr. Lundi

Attentive

Jun 24 2019

Review for Dr. Lundi

Professional, personable, caring, and on time... a rare combination these days. Highly recommend.

Dave in Oneonta, NY - Jun 05 2019

Review for Dr. Grant

I think Dr Miller is the BEST Neurosurgeon I have ever known - I trust Dr Miller and think he does great work!! Michael P

May 26 2019

Review for Dr. Miller

I went to him years ago , Now I have to travel to Binghamton , as he said I was a horse pulling a cart. He is RUDE. Thank God for the dr in Binghamton.

May 17 2019

Review for Dr. Knight

Best doctor in town by far, hands down

May 16 2019

Review for Dr. Anania

Does not return calls. Impossible to get a simple appointment.

May 09 2019

Review for Dr. Churchill

May 08 2019

Review for Dr. Calore

Apr 24 2019

Review for Dr. Griger

Dr.Deringer gave me back my life! Through his treatment I am starting to really live again. I was alive for years but not living, I am so grateful. Also, he is very kind, compassionate & understanding. I have been praising & recommending Dr. Deringer to all my friends & Family.

Apr 17 2019

Review for Dr. Deringer

'guy had no compassion and offered no help. I don't think I've ever met a doctor quite as bad. Do yourself a favor and find someone else.

Apr 15 2019

Review for Dr. White

very very likely to recommend dr tan tam

Apr 04 2019

Review for Dr. Tan-Tam

5 stars, talked with me about early prep for surgery and excellant follow up.

Apr 01 2019

Review for Dr. Oceguera

Dr Rosen is a sweet, very intelligent, Doctor who always takes time for me. She is so thorough with her testing. She compares my follow up tests with the previous ones and always sends me updates.

Mar 21 2019

Review for Dr. Rosen

Asks questions to better understand problem, smart, thoughtful, knowledgeable -- for general orthopedic issues, he gave sound advice. Would definitely return.

Mar 19 2019

Review for Dr. Klawitter

Mar 15 2019

Review for Dr. Chanana

Awesome experience!! Dr. Tan-Tam made sure that my probable diagnosis was 100% accurate before going any further and I was ecstatic that she was right and surgery was not needed!! I would strongly recommend her.

recent kidney cancer patient in oneonta, NY - Mar 07 2019

Review for Dr. Tan-Tam

Mark in Oneonta, NY - Feb 21 2019

Review for Dr. Churchill

NY - Feb 21 2019

Review for Gregg Kujawski

Missed the connection between the lump on my chest and my history of breast cancer.

Feb 20 2019

Review for Dr. Delong

This doctor's receptionist/appointment scheduler was very rude and arrogant to my wife when she tried to reschedule my appointment. It's not necessary to act so uneducated and ignorant to others just because you are aware of your own shortcomings.

ONEONTA, NY - Feb 18 2019

Review for Dr. Riesenfeld

I had CPS release surgery from Dr. Mal. From day 1 of seeing him he made me feel very comfortable n made sure I understood everything he was doing. He did a great job. Very caring n professional. Any questions I had, he answered for me. Would see him again if I need to see a plastic surgeon.

Tammy Clarson in Oneonta, NY - Feb 14 2019

Review for Dr. Makhijani

Fantastic doctor Very proficient with his skills

Feb 13 2019

Review for Dr. Quadri

great doc very caring very competent highly recommended

Feb 13 2019

Review for Dr. Quadri

respestfull, very professional, good listener, and take her time to explain things that I need to know

SDM in Albany, NY - Jan 16 2019

Review for Dr. Celmins

DL in NY - Jan 01 2019

Review for Dr. Yarkoni

David Seaman in Earlville, NY - Dec 09 2018

Review for Dr. Knight

She is excellent! In addition, She is approachable, listens to your health symptoms, explains everything. Goes above and beyond . I would recommend her highly .

Nancy Joslyn in Mount Upton - Dec 09 2018

Review for Dr. Calore

Dr. Knight treated my back problem when no one else thought it was possible. He was remarkable, the surgery was a total success, and he was kind and cared about ME!! He is one in a million.

Lake Pleasant, NY - Dec 03 2018

Review for Dr. Knight

Down to earth and knowledgeable

Nov 16 2018

Review for Dr. Tuzel

Ty Dr. White I have lost 60 lbs. So far

Everson in Newport, NY - Nov 16 2018

Review for Dr. White

Great experience

Nov 15 2018

Review for Dr. Tuzel

Dr. Kelley saved my life with operating on a Disecting Aorta 15 years ago in Albany, NY. He also replaced my Aortic Valve 4 years later in Utica NY. I just end wanted to thank him and let know that I'm doing well.

Conall Cannon in Remsen NY - Nov 08 2018

Review for Dr. Kelley

Caring and respectful.

Josh in Cooperstown, NY - Nov 06 2018

Review for Dr. Johns

Arrogant and rude!

NY - Oct 17 2018

Review for Dr. Diaz

Very personal and professional. Listen and cared. Restored my faith in the medical field.

Paul in OZONE PARK, NY - Oct 01 2018

Review for Dr. White

Margaretville - Sep 23 2018

Review for Dr. Makhijani

NY - Sep 21 2018

Review for Dr. Yarkoni

Worst Doctor I have ever been to rude dismissive would not answer my questions seemed annoyed I was even asking them barley spoke English DO NOT GO TO SEE THIS DOCTOR YOU WILL BE SORRY!

Unadilla, NY - Sep 07 2018

Review for Dr. Keo

Office is very efficient and I’ve never had to wait very long to see nurse and Dr. Cunningham.

Cheryl Gokey Aug 29 2018

Review for Dr. Cunningham

Dr. White was not helpful at all. He did not problem solve and basically said I’d have to live with my pain. Very negative. I went to another doctor who has helped me tremendously by being an active listener, thinking outside the box, and giving me hope.

ACS Aug 15 2018

Review for Dr. White

She stopped working.

William in Cooperstown - Jul 28 2018

Review for Dr. Freeth

I found the Dr. easy to talk to, knowledgeable, explained everything to my understanding. I did not have a long wait to be seen, the staff was very helpful as well.

MAUREEN in NY - Jul 19 2018

Review for Dr. Heneghan

Dr. Bermejo was curt and dismissive of the issues I presented - blood in urine. I would not recommend him in the least.

LFResident in Little Falls - Jul 06 2018

Review for Dr. Bermejo

Dr. Ketzak actually cares about her patients and gives them the time they need. She listens. If I could clone a doctor, it would be her.

Oneonta - Jun 24 2018

Review for Dr. Ketzak

Location

Bassett Medical Center

1 Atwell Rd, Cooperstown, NY 13326