Bassett Medical Center

62%

Patients that would definitely recommend
8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

62%

Would definitely recommend
8% lower than the national average

Bassett Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Bassett Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

My experience with Dr. Cummings has been fantastic. He’s an excellent doctor, for one, and for two, he’s also extremely nice! He’s been SO good to me over the years. Cheers to you, Dr. Cummings, thanks for being you, and hopefully some day we’ll get to chat together as doctors!

Catherine Benner May 22 2021

Review for Dr. Cummings

Phenominal Dr, and Staff.. Informative, caring, always looks out for you!!

Laura Hall May 21 2021

Review for Dr. Ramasamy

May 14 2021

Review for Dr. Cunningham

Staff and Doctor courteous. Answered all our questions.

May 11 2021

Review for Dr. Siebuhr

The office staff is friendly and welcoming upon arrival. The waiting area is inviting and the coffee is outstanding! Dr. Siebuhr and his nurses are extremely friendly and take their time to answer all questions and show attention to the patient in such a caring way.

May 11 2021

Review for Dr. Siebuhr

Location

Bassett Medical Center

1 Atwell Rd, Cooperstown, NY 13326

Frequently Asked Questions

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