Auburn Community Hospital

51%

Patients that would definitely recommend
19% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10
14% lower than the national average

51%

Would definitely recommend
19% lower than the national average

Auburn Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%66%

Auburn Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

was great

leslie Aug 13 2020

Review for Dr. Nizam

Michelle Jul 27 2020

Review for Dr. Bezirganian

He is very kind and patient. He is a great diagnostician. Doesn't hesitate to refer to specialist if situation calls for it.

Jun 24 2020

Review for Dr. Wike

Auburn, NY Jun 23 2020

Review for Dr. Baker

Great visit! Dr Sidebottom was very patient and caring while discussing my history and current symptoms. He set aside plenty of time to discuss all of my history and concerns . He seems very knowledgable and experienced. Glad I was able to find such a great doctor!

Jun 18 2020

Review for Dr. Sidebottom

Who is Dr Taylor?

Jun 12 2020

Review for Dr. Sherburne

Misdiagnosis

Philip money Jun 08 2020

Review for Dr. Usmani

They are the nicest people in that office. Dr Scruggs did an awesome job for me. She also cares for Veterans by offering service on Veterans day!

May 28 2020

Review for Dr. Scruggs

Dr. Weiss performed my emergency surgery and took care of some complications that arose. I appreciated his answering my questions and I now feel better than I have in a long time.

NS May 15 2020

Review for Dr. Weiss

Seems unwilling to take time to explain anything. In and out as fast as he can. Leaf

Leaf May 08 2020

Review for Dr. Semel

I have been a patient of Dr. Speck's for many years and have always been impressed by his thoroughness and habit of explaining what he is doing and why. He takes the time to answer any questions with patience and in depth.

Cathy M - Aurora May 04 2020

Review for Dr. Speck

Dr. Kazzaz singlehandedly saved my husband's life. Without her he would not have received the amazing care he required. She went out of her way to help us in every way imaginable. Other Dr.'s should take a class from her.

Lisa Cuomo May 04 2020

Review for Dr. Kazzaz

Mar 27 2020

Review for Dr. Calzolaio

Dr Kazzaz was very thorough with my wife and ordered many test after my wife was miss diagnosed by her cardiologist My wife ended up having an emergency surgery to repair a valve that was leaking really bad. Thanks to her being so thorough she found my wife’s problem

Mar 26 2020

Review for Dr. Kazzaz

Mar 14 2020

Review for Dr. Duckett

Dr Ghaly is an extremely knowledgeable, compassionate doctor who really listens and knows his patients. Yes you wait but it’s because he takes the time to listen and not make you feel as if you’re on a conveyor belt.

Karen D. Feb 27 2020

Review for Dr. Ghaly

Dr. Mirza disputes any new ideas, discounts other health practitioners, and pushes pharmaceuticals over natural therapies. I felt he talked down to me and ridiculed my ideas.

Feb 05 2020

Review for Dr. Mirza

Anne Feb 03 2020

Review for Dr. Kazzaz

Great experience with her. Spent time with me very caring and understanding.

Jan 21 2020

Review for Tina Finlayson

Excellent all around, great staff, Doctor and NP are great also...never any problems! A+++

David M Jan 14 2020

Review for Dr. Ghaly

R Paul Ferenchak MD Jan 14 2020

Review for Dr. Martinez

Went in with a high fever and cough on day 2 of the flu. Told her I had hallucinations from the fever the night before. She wouldn't give me any medications. She told me to take ibuprofen to get ahead of the aches. She told me to go to the ER if the fever gets worst. Will NEVER see her again

Jan 01 2020

Review for Dr. Archer

He takes the time to listen to my concerns and answer all my questions . I feel like a person with him and not a number as with some doctors I've been to.

Debbie Dec 23 2019

Review for Dr. Eppolito

Wonderful doctor! Love Dr. Carlberg!

Salo Dec 12 2019

Review for Dr. Carlberg

Excellent doctor, Has been our family's doctor for 12 years now. His wife is also excellent. wonderful family practice!

Salome Dec 12 2019

Review for Dr. Carlberg

Dec 06 2019

Review for Dr. Kazzaz

Dr. Oplinger is exceptional...I completely trust her with my visions issues.

JUDY ANN MCFALLS Dec 05 2019

Review for Dr. Oplinger

Karl Anderson Nov 28 2019

Review for Dr. Bennett

Stuart Chatwin Nov 22 2019

Review for Dr. Martinez

Dr Jaffe retired in July 2019

Former patient Nov 19 2019

Review for Dr. Jaffe

Dr. Caputo set my mind at ease for something I was worried about. He knows exactly what the patient needs and acts accordingly.

Nov 16 2019

Review for Dr. Caputo

Rich Meyers Nov 12 2019

Review for Dr. Connelly

Nov 08 2019

Review for Dr. Cunningham

LJ Shannon Oct 28 2019

Review for Dr. Mirza

Meet the Doctor for the first time in the Hospital yesterday. Very pleasant Man and extremely knowledgeable. Great Bed side manner and easy to talk with. Wish some of my former Doctors could be this Caring.

Jean Oct 22 2019

Review for Dr. Ghaly

Very disappointed with visit to Dr. Rashid. Waited 5 months to see him regarding ongoing issues related to spinal stenosis. After a very brief examination he said there's nothing he can do for me.

CN Oct 13 2019

Review for Dr. Rashid

My experience with Dr keenen was totally awesome very caring person

Sep 30 2019

Review for Dr. Keenen

Sep 17 2019

Review for Dr. Vounas

Top notch Dr. Great care and thorough.

Paul M Sep 06 2019

Review for Dr. Sherburne

LRC Aug 31 2019

Review for Dr. Mirza

Ann Fronzek Aug 31 2019

Review for Dr. Banga

My husband has been in Dr. Zaman's care for 24 years and has taken EXCELLENT care of him with his vascular disease. We highly recommend Dr. Zaman and Know that he has been a Blessing in our lives .

Frank Castiglia Jr. Aug 25 2019

Review for Dr. Zaman

Kristen W Aug 22 2019

Review for Dr. Iannolo

Aug 21 2019

Review for Dr. Mirza

Aug 21 2019

Review for Dr. Banga

I have had three thyroid biopsies performed by Dr. Mirza. They all were non eventful for me. He is calming and skilled in what he does and I never had any discomfort or worries while he was performing the procedures.

Aug 15 2019

Review for Dr. Mirza

Dr. Bilal is the best doctor in all of New York!! He really cares about his patients and is one of the smartest psychiatrists that always has the right diagnosis. I would highly recommend him to anyone!

Ana Chaudhry Aug 10 2019

Review for Dr. Bilal

not a nice man, not helpful with my medical problems

Aug 07 2019

Review for Dr. Mirza

Dr. Archer is amazing! I am surprised she has such a low rating.

Aug 01 2019

Review for Dr. Archer

The worst bedside manner I've ever seen in a doctor, which is saying a lot. If you don't have diabetes or a gluten issue (or if you follow his advice and still feel ill) then he refuses to keep helping. Incredibly rude and does not care even a little bit. Terrible experience.

Jul 27 2019

Review for Dr. Mirza

Jul 21 2019

Review for Dr. Pradhan

I love Dr Semel Just referred him to good friend. I needed a referrel to a cardiologist that was going to take 2 months Got me in day I called him and had stroke 8 months ago Dr Padalino who did surgery Well stroke didn’t come from carotid Semel did great job So I love Dr Semel

Catherine Kane Jul 16 2019

Review for Dr. Semel

Brilliant. Saved my mom's life. We love him!!

Jul 15 2019

Review for Dr. Semel

Finally Dr Wasilewski actually listens to you.b

Auburn, NY - Jul 11 2019

Review for Dr. Wasileski

Fairy new to me, However, dealing with significant exacerbation of a chronic problem. Listens to your concerns. Encourages alternative treatments. Wait time significant, but worth the wait.

Carol Ann Valentino Jun 15 2019

Review for Dr. Ghaly

Dr. MA was professional, thourough with his patient history questions, and most important took as much time as needed by the patient to answer questions. He appeared knowledgeable on his field of neurology.

Jun 12 2019

Review for Dr. Ma

I love this office. Doctor Keenen is the most caring person I’ve ever met. He genuinely cares about his patients, and treats them as if they were family. I can’t say enough about this man.

Kathy Malenick in Auburn - Jun 10 2019

Review for Dr. Keenen

Dr. McSwain has been our family doctor for over 10 years. He is compassionate, pleasant, and extremely receptive. I trust him completely. There is nobody else I would rather have to care for the people I love so dearly.

Brandy in Auburn, NY - Jun 05 2019

Review for Dr. McSwain

NY - May 31 2019

Review for Dr. Ma

Very nice and thorough.

May 22 2019

Review for Dr. Eppolito

May 16 2019

Review for Dr. Murphy

He was my doctor when i was little. He always treated people very friendly and he would have his office open as late as he possibly could.

May 12 2019

Review for Dr. Chi

Dr. Oplinger and her staff are very kind. They got me into the office at a moments notice for an emergency, and treated me with the utmost respect. I would definitely recommend them to everybody

May 10 2019

Review for Dr. Oplinger

want a be a doctor exported from a resentful heritage made a false report inciting absolute lies only to give justification to preform psychiatric torture. God will take his hand and the time is now.

May 03 2019

Review for Dr. Pradhan

Rescheduled appointment four times so I had to be referred to another surgeon.

May 01 2019

Review for Dr. Weiss

I never seen him until today an never again for one his bed side matters suck you do nt url at ppl what do you nt understand me i was ready to walk out i will never go back to him again because he does not how to talk to ppl in the room he does nt need to be a Dr

Apr 27 2019

Review for Dr. Rashid

Dr Archer is very knowledgeable. But she does the bare minimum she legally has to. The appointment is rushed and it's hard to get a referral out of her. She may be better with kids but I wouldn't go back for adult medicine. Very disappointed.

Apr 24 2019

Review for Dr. Archer

Mar 27 2019

Review for Dr. Martinez

I am still waiting for results. He never called me and when he promised to call I waited but he never called very disappointed.

Mar 26 2019

Review for Dr. Martinez

Very thoughtful feel like your talking to family.I've been with ghaly many years and he helped more than I can express. Thank you for your compassion Dr Gally...

Mar 22 2019

Review for Dr. Ghaly

He performed my bariatric sleeve, removed gallbladder and repaired a torn diaphragm and hiatal hernia.

Mar 21 2019

Review for Dr. Weiss

Mar 21 2019

Review for Dr. Boyle

He is a wonderful doctor and very caring.

Mar 18 2019

Review for Dr. Bennett

I would recommend Dr Baker..she takes her time, easy to talk with, and ask questions.

Mar 18 2019

Review for Dr. Baker

From March 2018 til present I have been receiving chemo treatments. From Dr.Roman.I am so pleased with my progress.Dr.Roman has a great bed side manner,she has great care for each patient giving individual close treatment.I surely would recommend Dr.Roman with any oncology. Issues.

Mar 11 2019

Review for Dr. Roman

The staff was very rude to my 83 year old father. Will never recommend her to anyone after the visit today

Mar 09 2019

Review for Dr. Oplinger

Very thorough and professional. Did a very good job on my shoulder.

Mar 04 2019

Review for Dr. Banga

Elaine in Syracuse, NY - Mar 01 2019

Review for Dr. Ma

This man saved my life. Never before has any other doctor made me feel as safe as Dr. Weiss has done. God bless him.

Feb 15 2019

Review for Dr. Weiss

She is a great listener

Juanita in Syracuse, NY - Feb 01 2019

Review for Dr. MacAdam

Do not go to this doctor. He thinks he can say whatever he wants and do whatever he wants just because he's a coroner. I wish I could sue him! He told my boyfriend he will be dead in a year!

Jan 30 2019

Review for Dr. Duckett

Very professional, I never feel rushed through the appointment, any questions or concerns always answered to my satisfaction in a caring manner, if there are options for treatment, all choices are explained.

Gary in Central Square, NY - Jan 29 2019

Review for Dr. Kazzaz

Dr. Murphy has taken care of me for many, many years. I have always been treated with respect. My health concerns addressed with caring compassion. Have always felt my health was a priority to staff @ my appointments. I am very thankful for Dr Murphy and her compassionate caring nature.

Gina Jan 15 2019

Review for Dr. Murphy

Lori in Rochester - Jan 12 2019

Review for Dr. Sidebottom

Dr Kroeger is a fabulous doctor. Very smart and caring. We are lucky to have her in this area.

Barbara Connor MD in Skaneateles, NY - Dec 31 2018

Review for Dr. Kroeger

Dr. Graney is an excellent physician!!

Dec 29 2018

Review for Dr. Graney

He is a Pill doctor. He literally didn't even look at my dad before prescribing him some antibiotics and he ended up in the hospital because of this and could have lost life or limb.

Dec 03 2018

Review for Dr. Chi

Auburn, NY - Nov 13 2018

Review for Dr. van Riper

Auburn, NY - Oct 30 2018

Review for Dr. Chi

Chris in Baldwinsville, NY - Sep 13 2018

Review for Dr. Mirza

Office is very efficient and I’ve never had to wait very long to see nurse and Dr. Cunningham.

Cheryl Gokey Aug 29 2018

Review for Dr. Cunningham

Dr. Wasileski is now at 37 W. Garden Street, Suite 102 in Auburn!

Aug 27 2018

Review for Dr. Wasileski

Louis Pecora in Binghamton, NY - Aug 01 2018

Review for Dr. Caputo

Peggy in Auburn, NY - Jul 02 2018

Review for Dr. Foresman

Dr. Bennett is excellent!! He is consistently patient, kind and engaged!! He always listens to everything I have to say. All my relatives go to him because he’s the best!! He gets an A++++++!!!!

Mary Jo Keba in Auburn, NY - Jun 26 2018

Review for Dr. Bennett

Maggie in Newfield, NY - Jun 26 2018

Review for Dr. Legrett

Location

Auburn Community Hospital

17 Lansing St, Auburn, NY 13021

Frequently Asked Questions

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