Albany Memorial Hospital

69%

Patients that would definitely recommend
1% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Albany Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Albany Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

I'm still waiting for a call back (after three calls). His nurse called me back, said she'd get back to me after she'd spoken to Dr. Gerson. That was four days ago. In the meantime, I spoke with my primary who told me what I needed to do.

Aug 04 2020

Review for Dr. Gerson

fantastic experience she took a lot of time talking about everything from exercise to mental health to bone density and addressed diet all of which I follow I am very sorry to see that she may not be available to follow my children's health care.

Shelley W Jul 30 2020

Review for Dr. Jolie

excellent communicator, surgery went well

william hemmings Jul 26 2020

Review for Dr. Kaback

Outstanding doc who responded to me during a difficult time and delivered a focused and effective telehealth visit that truly worked. What a great professional she is.

brian Jul 18 2020

Review for Dr. Bhoiwala

Dr. Hens took time to explain everything thoroughly and I trusted his opinion.

Jul 18 2020

Review for Dr. Hena

He is genuine and caring. Promptly attends to your needs.

JA Jul 16 2020

Review for Dr. Aliggayu

Mary M. Jul 14 2020

Review for Dr. Dellenbaugh

Chad Jul 13 2020

Review for Dr. Fiman

Allison25 Jul 12 2020

Review for Dr. Deluca

Pavel was wonderful! Pavel, Dr. Kaback and Jacqueline are a great team! He is caring, confident, patient and I am completely confident that my mother is getting the best care for with her shoulder replacement. Very thankful for this team. Highly recommend!

Debbie White Jul 10 2020

Review for Pavel Voronko

Debbie White Jul 10 2020

Review for Dr. Kaback

Janet-Albany Jul 02 2020

Review for Dr. Holub

Jun 28 2020

Review for Dr. Figge

Paval was very communicative and detailed all the upcoming procedures very well. I wass a little aprehensive about the surgery going in, but Paval put my mind at ease with his explanations.

Jun 28 2020

Review for Pavel Voronko

I have been going here for over 10 years. Dr. Wilson is amazing as well as he staff.

Jun 24 2020

Review for Dr. Wilson

The Albany GI Practice uses unethical practices by allowing personal medical portal to be used for advertisements and market research studies. I want to talk to a doctor, not a company's bottom line.

Ryan Bennett Jun 16 2020

Review for Dr. Fiorenza

Michael Cameron Jun 16 2020

Review for Dr. Williams

Torn Rotator Cuff on right shoulder repaired in 2018 left shoulder TRC done in 2020 both by Dr Kaback cannot say enough about Dr Kaback,Pavel and there staff they are professional , courteous and friendly.....would highly recommend.

Elizabeth Wagner Jun 14 2020

Review for Dr. Kaback

Worse doctor I have ever encountered! It was extremely difficult to get him to answer any questions or explain anything. He just wants to rush you out and have you come back in another week or two. He never spent more than 5 minutes per visit.

Jun 11 2020

Review for Dr. Smith

Dr. Gerson is so nice! He’s been my doctor for ten years, I saw him in Guilderland before he moved to Albany practice. He takes the time to answer all of my questions and he really treats me like a person.

Jun 10 2020

Review for Dr. Gerson

Excellent care. All staff are professional and competent.

Brian P. Jun 09 2020

Review for Dr. Bauer

DR is amazing! Very caring. Will spend as much time as needed to answer questions. She was amazing for follow-ups for my DVT's and now diabetes. She is stern but I need that. Sometimes the wait time is long but then I remember that she has others patients and the waiting is worth it!

Jun 04 2020

Review for Dr. Ramanathan

Margaret Powers Jun 03 2020

Review for Dr. Kaback

Monika Jun 03 2020

Review for Dr. Polynice

Extremely unhappy with Dr. Timmins. He caused irreparable damage during what should have been a routine oopherectomy. He knows this happening and could not care less. He is as arrogant as they come. Stay away!

Beth Jun 02 2020

Review for Dr. Timmins

Dr. Flik operated on both of my shoulders. I'm very happy with results. Sometimes I'll perform a movement and remember how difficult it used to be and now, I am able to do it without any discomfort. It's important to follow his instructions and do the physical therapy as directed.

Jun 01 2020

Review for Dr. Flik

Devon S May 30 2020

Review for Dr. Tauber

Becky May 30 2020

Review for Dr. Dellenbaugh

Kim D'Agata May 24 2020

Review for Dr. Tauber

Ray May 22 2020

Review for Dr. Williams

I visited Dr. Hasan after ten years or so of back pain and no remedies from other doctors. After two treatments by the doctor my discomfort and pain have virtually disappeared. I had given up. The doctor listened to me and explained the treatment thoroughly. I am pleased.

richard dillon May 21 2020

Review for Dr. Hasan

Brenda C May 21 2020

Review for Dr. Flik

Top Notch!

Ginger Berlin May 16 2020

Review for Dr. Puleo

Very good explain things very well and listen to your questions and answer so that you understand.

Wanda May 11 2020

Review for Dr. Weiner

May 06 2020

Review for Dr. Rabady

She refused to give me a referral for weight loss surgery. She said I could do it with a healthy diet. This is my life not hers.

J May 05 2020

Review for Dr. Dunne

my dr. forever 1

konrad alde May 04 2020

Review for Dr. Katz

honestly, the exam was the best part. I didn't feel like she listened to my concerns at all and made me feel stupid for bringing them up. She didn't take any of my questions seriously and it was overall a terrible experience, will not be going back.

May 02 2020

Review for Dr. Costello

I Love Love Love Dr Lobel !! Hes an amazing Dr. He explained in detail everything he had to do before surgery an amazing guy surgery went Really well and I am making a great recovery would recommend him to everyone who needs him and all ready did ...Easy to talk to and is very honest :)

Amber Claire May 01 2020

Review for Dr. Lobel

i love her because she understands how to take the best care of my body

Apr 30 2020

Review for Dr. Burack

Outstanding Cardiologist and Doctor!!!

Peaches224 Apr 27 2020

Review for Dr. Morris

Sharon D Apr 22 2020

Review for Dr. Mirza

Apr 18 2020

Review for Dr. Kaback

Apr 18 2020

Review for Dr. Adelson

I’ve been a patient of Dr. Ben multiple times. Every appointment was conducted with openness and humor. He would never hesitate to answer any question posed to him.

Robert F. Ott Apr 14 2020

Review for Dr. Ben

I just had a suspicious mole removed And Dr.Tauber made it painless! Also while I was at my visit I had some fillers and I couldn’t be happier.He is a true artist and makes you feel so comfortable.If you are in need of a plastic surgeon don’t hesitate to go see him.

Erica Apr 11 2020

Review for Dr. Tauber

Great bed side manor. Wonderful skill with beautiful results. Thank you Dr. Singh

Apr 03 2020

Review for Dr. Singh

Rocco Capuano Apr 02 2020

Review for Dr. Kaback

Marilyn Mar 28 2020

Review for Dr. Brass

Mar 28 2020

Review for Dr. Dixon

Great knowledge and outstanding bedside manor

Jeff Mar 27 2020

Review for Dr. Klausner

Bob F. Mar 16 2020

Review for Dr. Brass

Tobi Parra Mar 11 2020

Review for Dr. Bauer

disgusted with service Mar 07 2020

Review for Dr. Jolie

Ashley Mar 07 2020

Review for Dr. Deluca

Christina Mar 05 2020

Review for Dr. Brass

Mar 04 2020

Review for Dr. Dixon

My appointments with Dr Ben are always good experiences. He takes the time to answer questions and explains in language that anyone can understand. He is up to date with the latest research and his patients get care which is comparable to a large academic medical center

Feb 29 2020

Review for Dr. Ben

Dr. Rabady is my hero! Feb 28 2020

Review for Dr. Rabady

Dr Rosenberger has always treated me with respect and taken the time to explain things to me so that I understood the full "picture".

Adam C Feb 27 2020

Review for Dr. Rosenberger

Dr Zieker is a skilled and caring surgeon. He gave me a thorough exam, explained clearly all of options so I could make an informed decision and provided me with results far above my expectations

Feb 25 2020

Review for Dr. Zieker

He has watched over my health concerns for the past 26 years. I started with Dan from almost the beginning of his practice and have been more than satisfied with his medical advice. He listens to my concerns.

John from Troy Feb 25 2020

Review for Dr. Esper

He did a heart ablation on me in Nov.2018, touched my phrenic nerve and did damage to it that laid me up for about a year. I was on oxygen for a long time, and still not completely healed.

Louis Koury Feb 24 2020

Review for Dr. O'Brien

Feb 24 2020

Review for Dr. Gerson

Concetta Feb 20 2020

Review for Dr. Rabady

Art K. Feb 19 2020

Review for Dr. Rabady

Dr Fletcher was very thorough in explaining the surgery I eventually had. He took time to answers every question. I had the surgery a month ago and it has been a very positive experience. I have no regrets.

Feb 14 2020

Review for Dr. Fletcher

Linda in NY - Feb 14 2020

Review for Dr. Brass

George B. Feb 13 2020

Review for Dr. Zieker

Everytime I come to the office. The wait is about 3 hours. No follow -up or update to how long the wait would be is made by the Dr. nor the staff. This is always a stressful visit. Currently I am looking for a new wound care referral.

Feb 11 2020

Review for Dr. Sloat

lillian Feb 10 2020

Review for Dr. Chakraborty

Chris Feb 08 2020

Review for Dr. Kaback

I was diagnosed with a torn labrum, torn bicep muscle, and an 85% tear of my rotator cuff in my right shoulder. He is very skilled and listens very well on follow ups. My shoulder feels great and I highly recommend Dr. Flik.

Lee B. Feb 06 2020

Review for Dr. Flik

Feb 06 2020

Review for Dr. Alfandre

Feb 03 2020

Review for Dr. Suslak

I love Dr. King. He's a respectful, concerned physician with a wonderful sense of humor whom I trust.

June Tanner Feb 02 2020

Review for Dr. King

I have had dr. Osterdahl over 30 plus years, best respectable caring professional doctor. You couldn’t ask for anyone better

Tammy Hathaway Feb 01 2020

Review for Dr. Osterdahl

I went in scared to death and left feeling that I was in the best possible hands.

Gail Heinsohn Jan 31 2020

Review for Dr. Dhanani

Mare Jan 31 2020

Review for Dr. Applebee

Jan 31 2020

Review for Dr. Fiman

The best

Jill Jan 30 2020

Review for Dr. Pokabla

excellent care provided by dr, ramanathan,great follow up. kelly her nurse is 5 stare also

gerald oneil Jan 30 2020

Review for Dr. Ramanathan

Great eye doctor, did both of my cataract surgeries. That said, the wait times and appointment difficulties are ridiculous (she has cancelled appointments on me several times). If you go here,plan on spending the entire morning or afternoon.

Kevin Jan 30 2020

Review for Dr. Wakil

Mary Lou Anatriello Jan 29 2020

Review for Dr. Whipple

Jan 29 2020

Review for Dr. Bhoiwala

Pat Ryan Jan 25 2020

Review for Dr. Paty

Jan 24 2020

Review for Dr. Brass

Jan 23 2020

Review for Dr. Carsillo

Nancy J Warner Jan 21 2020

Review for Dr. Hosannah

I have had great respect for him until today. He has been very gentle with exam for retina detachment, but today he hurt me. I don’t know why.

Jan 16 2020

Review for Dr. Bhatnagar

Great experience with her. Was straightforward with what was going to be done. I have recommended people to her.

James Ashworth Jan 15 2020

Review for Dr. Dennin

I have been a patient of Dr Jolie's for many years. She is by far the most thorough and compassionate Dr I have ever been to. I would highly recommend her.

Jan 13 2020

Review for Dr. Jolie

Doctor is very good and she goes out of her way to help. Dr. Will take her time to listen and if she doesn't know the answer she will find someone that can help.

RENSSELAER, NY - Jan 11 2020

Review for Dr. Ramanathan

Tim Gleason, South Glens Falls, NY Jan 10 2020

Review for Dr. Kaback

Very confident ln knowing he found the same prognosis as other eye physicians. Will make return visit in a month .

Jan 09 2020

Review for Dr. Giamos

Excellent doctor. Great bedside manner.

Jan 09 2020

Review for Dr. Ariste

Location

Albany Memorial Hospital

600 Northern Blvd, Albany, NY 12204

Frequently Asked Questions

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