Adirondack Medical Center

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Adirondack Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Adirondack Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

During the COVID pandemic Dr Zale attended to my emergency. He made sure I remained comfortable until the surgery could be done. Thank you Dr. Zale!!

Jaime May 21 2020

Review for Dr. Zale

My visit with Dr. Kirollos was very good. He is very thorough and I really believe that he cares about his patients and will make sure that he gets to the bottom of any problem that you have and will make sure that he watches to make sure no problems arise.

Carol Mar 24 2020

Review for Dr. Kirollos

He makes you feel comfortable and explains things very thoroughly. Him and his staff made sure I got in there fast and scheduled me for biopsy then surgery a week after that. So very quick moving. One of the best experiences with a surgeon and staff members in Saranac Lake.

Katie Jan 26 2020

Review for Dr. Kirollos

I have been a patient of Dr Johnson for 20+ years. I chose him as Primary Care Dr after observing his caring and knowledgeable work in the hospital. He has always been up to date and knowledgable in all areas of my care needs. I trust him implicitly with the care of my life and health.

Jan Jan 12 2020

Review for Dr. Johnson

Dr. Decker is an excellent surgeon who was able to meticulously repair damage left by a plastic surgeon. The scar he left is better cosmetically than the work that was done by the previous physician. He is experienced, well-established and a nice guy.

Jan 05 2020

Review for Dr. Decker

Ruth A. Cassin, MD Dec 16 2019

Review for Dr. Pillemer

Dora J. Mose Nov 14 2019

Review for Dr. Kirollos

My experience with Dr Kirollos was very satisfactory. He reviewed the surgery I had earlier and said it was good,but the problem I was having then was different. He knew what it was and how to treat it. I would recommend him to any female who is having problems.I would rating this Dr a 5.

Nov 03 2019

Review for Dr. Kirollos

Oct 16 2019

Review for Dr. Johnson

Vacationer in St. Louis, MO - Sep 26 2019

Review for Dr. Abodeely

Great! What a terrific doctor and person. Could not be happier.

Sep 20 2019

Review for Dr. Desantis

Very impressed with the manner in which Dr, Kirollos and his staff attended to my concerns and the calming atmosphere created in the examining room and the technology used.

JA Sep 18 2019

Review for Dr. Kirollos

Dr. Bunn helped me find a great long-term treatment plan for my asthma and was extremely empathetic to my situation with it. If you have issues with any sports-induced asthma, he's the guy to see

Sep 16 2019

Review for Dr. Bunn

Dr Tramontano is one of the best Cardiologist my Family has. He is caring and listens. He also explains things to you, not even Doctor does that

May 06 2019

Review for Dr. Tramontano

May 03 2019

Review for Dr. Hill

Very attentive and caring. Puts a great deal of thought into decisions regarding medications. I would highly recommend her. The region is fortunate to have her.

Apr 29 2019

Review for Dr. Maxwell

Apr 24 2019

Review for Dr. Smith

Bitter, rude, belittling, uncompassionate. Doesn't listen to you, doesn't ask questions. Worst doctor experience ever. He needs to retire

Apr 02 2019

Review for Dr. Johnson

Mar 30 2019

Review for Dr. Heintz

Dr. Decker is a competent physician but he is not a good listener. He will ask a question and abruptly interrupt and go on to another subject. He nurse assistant appears incapable of smiling and is very stern

Mar 11 2019

Review for Dr. Decker

PHOENIX, AZ - Feb 03 2019

Review for Dr. Kilbourne

VERY FRUSTRATED CANCER PATIENT in Plattsburgh, NY - Dec 27 2018

Review for Dr. Whitman

This is the best medical practice, very caring and considerate. Always pleasant.

Shelly Robinson in Morrisonville, NY - Dec 10 2018

Review for Dr. Heintz

Can't emphasis enough the importance of a second opinion

Nov 11 2018

Review for Dr. Smith

Dr. Lieb has been my urologist for 5 years through tests for and diagnosis of prostate cancer. He and his staff have provided excellent care pre and post op.

Saranac Lake, NY - Nov 02 2018

Review for Dr. Lieb

Needed to have some surgery done and was very happy with Dr. Kirollos and his staff. He takes the time to do his own ultrasound in the office and also answers all of your questions without rushing you. He scheduled my surgery in a timely manner and I am very happy with the outcome.

Massena, NY - Oct 29 2018

Review for Dr. Kirollos

Bob in Plattsburgh, NY - Sep 21 2018

Review for Dr. Mazdzer

Could not ask for a better surgeon, exceptional bed side manner, very honest and down to earth.

Michele (Lavault) wood in Plattsburgh , NY - Aug 29 2018

Review for Dr. Hill

Excellent eye care!

Lois Aug 15 2018

Review for Dr. Winter

Very friendly and knowledgeable staff and Doctor.

Vanessa Aug 15 2018

Review for Dr. Winter

The staff at Surgical Eye Care are exceptional. Dr. Winter is very friendly and knowledgeable.

Joan Aug 14 2018

Review for Dr. Winter

fast, friendly, convenient care.

JD Aug 14 2018

Review for Dr. Winter

Dr. Heintz cares about his patients. He treats you as an individual not a number

PLATTSBURGH, NY - Aug 07 2018

Review for Dr. Heintz

Great care, Great staff, Great Doctor! Would definitely recommend friends and family there!

Bree in Saranac Lake, NY - Jul 26 2018

Review for Dr. Winter

Head to a major medical center unless you want to risk a major medical problem. Ego is huge. Doesn't have the knowledge base to fix problems that may arise due to mistakes. Takes the expedient route and moves on, leaving patient worse off.

Jul 19 2018

Review for Dr. Smith

Rotator cuff surge. 1st one had total rotation and no pain once healed. 5 weeks since 2nd one. PT says i am 3-4 weeks past what most people are with same surgery. Have followed instructions for post surgery exercises as told for both surgeries. Started 2 days after surgery.

Virginia Hossfeld in NY - Jun 26 2018

Review for Dr. Byrne

John Kroner in Ticonderoga - Jun 16 2018

Review for Dr. Brunner

Marsha in Oswegatchie, NY - Jun 14 2018

Review for Dr. Kirollos

Doctor Abodeely is a Wonderful, caring, and smart Doctor. Rare to find in this age of medical care. He is my husband's and my doctor. The staff are also outstanding and kind and very helpful.

Linda Jun 04 2018

Review for Dr. Abodeely

May 24 2018

Review for Dr. Loka

Apr 18 2018

Review for Dr. Loka

Very professional and knowledgeable . I trust her ability in treating me, and would highly recommend her, based on my experience with her.

Apr 11 2018

Review for Dr. Maxwell

Very full of him self , anything but humble He maybe a good physician but dealing with human is not his thing

Pikeville - Apr 05 2018

Review for Dr. Hamza

Carol Nagy in Tupper Lake - Jan 30 2018

Review for Dr. Viola

Dr. Winter is a very attentive Ophthalmologist. I was able to experience this first hand with my son. He was very calming when we had concerns about what was going on. He did not over react, but explained what we were going to do and the steps to figure out our concerns.

Jan 17 2018

Review for Dr. Winter

I would not recommend this Dr! If you want knowledgeable care do not see this doctor.

Plattsburgh NY - Jan 09 2018

Review for Dr. Loka

Johnstown, NY - Nov 29 2017

Review for Dr. Roland

Limited exam. Did not listen to my concerns. Major goal was to put me on a blood thinner. No test done or scheduled.

Rochester, NY - Nov 07 2017

Review for Dr. Loka

Saranac Lake, NY - Oct 28 2017

Review for Dr. Abodeely

Rickey K Martineau Jr. in Plattsburgh NY - Sep 18 2017

Review for Dr. Bunn

Dr Abodeely listens, does not talk down to you. Explains all the different situations that I have had to deal with my Family. I highly recommend him to all that are having different GI problems...both upper tract and lower tract.

Leslie Hoffman in Saranac Lake, NY - Sep 18 2017

Review for Dr. Abodeely

I would definately recommend Dr Kirollos to anyone!! He is very kind & caring....was Excellent before during & after my surgery!!! Staff is also very wonderful!!

Betty in Massena, NY - Sep 08 2017

Review for Dr. Kirollos

Sharon Branch in Riverside, RI - Aug 30 2017

Review for Dr. Vaccaro

Listens well and provides answers in layman terms so you can easily understand. Then writes up detailed written summary, which you are given, so you can remember everything once you are home!

Tupper Lake, NY - Jul 08 2017

Review for Dr. Viola

Dr V is very friendly, patient and well rounded and cares about quality health care - I'm very grateful she's my provider and I drive close to 2 hours to receive health care from her and AMC and its worth it - thank you Dr Viola

Massena, NY - May 27 2017

Review for Dr. Viola

Outstanding Dr. Really cares for and about his patients

Dwayne Stevens in Westport NY - May 23 2017

Review for Dr. Byrne

Utica, NY - Apr 25 2017

Review for Dr. Abodeely

Saranac Lake - Apr 13 2017

Review for Dr. Kirollos

Dr. Hill. Knowledge, efficiency, no nonsense. Confident, caring...And a skier! Thank you for your care! Michael David Sullivan

Michael Sullivan in Tuscon, Az - Apr 05 2017

Review for Dr. Hill

Gloria in Plattsburgh New York - Mar 23 2017

Review for Dr. Whitman

Vincent O'Driscoll in Plattsburgh, NY - Mar 21 2017

Review for Dr. Hill

Maxwell doesnt listen and told me that I will never see my mom again after life. The only thing I had keeping me here. And she never looks at you as a person but a number. And pushes meds that dont work.

Troy, NY - Mar 20 2017

Review for Dr. Maxwell

Dr. Kirollos explains everything very well and ensure you understand what he is telling you. The office personnel are awesome and very friendly.

Norfolk, NY - Feb 16 2017

Review for Dr. Kirollos

Diana forkey in Star Lake, NY - Feb 02 2017

Review for Dr. Abodeely

Pete G. in Saranac Lake, NY - Jan 19 2017

Review for Dr. Byrne

Dr. Smith is a joke. If you are not rich he will not help you. Do NOT seek this man out for help.

Lawrenceville , NY - Jan 13 2017

Review for Dr. Smith

Horrible. Having to go to another dentist to fix her mistakes and pay thousands of dollars out of pocket. I wish I would have gone elsewhere to begin with.

Shannon in Saranac Lake, NY - Jan 09 2017

Review for Dr. Brunner

Wouldn't let him work on my worst enemy. I was never a pairent of his but my father was . My father would still be here today if it wasn't for him .

Orlando, FL - Dec 09 2016

Review for Dr. Hill

Susan Rabideau in Altona, Ny - Nov 27 2016

Review for Dr. Abodeely

Very good surgeon, horrible person. Cold as ice.

New York - Oct 28 2016

Review for Dr. Smith

Was concern about my weight and should have weight loss surgery then why I was there. Made me feel like I was wasting his time, not taking me serious about my pain. After waiting 18 months found a new Dr having no concern about my weight only with my injury.

Mary in Lake Placid, NY - Oct 14 2016

Review for Dr. Bullock

Dr. Byrne is superb.

Sandra in Burke, NY - Sep 14 2016

Review for Dr. Byrne

Dr. D was terrific and took great care of me. He explained everything he was doing and gave me lots of options. Very friendly.

George in Saranac Lake, NY - Aug 21 2016

Review for Dr. Dowidowicz

very smart. saved my husbands life.

Maggie Cooper in Saranac Lake, NY - Aug 17 2016

Review for Dr. Dowidowicz

Lake Placid, NY - Aug 08 2016

Review for Dr. Bullock

Outstanding, capable surgeon and a -hell-of-a-guy.

Martin in Lake Placid, NY - Jul 27 2016

Review for Dr. Byrne

Very friendly, patient and knowledgeable. Takes a personal interest in patient and encourages questions. Highly recommended.

Bill in Norwood, NY - Jul 05 2016

Review for Dr. Kilbourne

Nicole in Tupper Lake, NY - May 26 2016

Review for Dr. Kirollos

Diana P Thomson in Clifton Park, NY - May 12 2016

Review for Dr. Desantis

Retired in Upper Saranac Lake, NY - May 05 2016

Review for Dr. Abodeely

Dr. Heintz is an excellent communicator. Listens, impeccable with his words, and he is empathetic.

Plattsburgh, NY - Apr 13 2016

Review for Dr. Heintz

David S in St Petersburg, FL - Mar 20 2016

Review for Dr. Johnson

Nancy P in Ormond Beach, FL and Lake Placid, NY - Mar 13 2016

Review for Dr. Roland

He is like a walking bubble from a ginger ale bottle! Called me beautiful when I never looked so horrid in my entire life!.....Gall bladder was a disaster and I never was in such pain and I was in surgery about 2 hours after meeting him. I am so grateful.

Rebecca Ann Czerwinski in Lake Placid, NY - Mar 13 2016

Review for Dr. Hill

I'd trust Dr. Byrne with my life. one of the greatest doctors out there

Feb 29 2016

Review for Dr. Byrne

Llinda F Clark in Long Lake, NY - Feb 14 2016

Review for Thomas McBride

Dr. Hamza was very dismissive and seems to have no bedside manners. During my visit he was in the examination room for literally 1 minute and gave me no medical advice. I would not recommend him to anyone.

Feb 10 2016

Review for Dr. Hamza

Broken ankle both sides, excellent fix!

Feb 10 2016

Review for Dr. Byrne

I gave had severa Office visit and procedures done by Dr.Kirollos. He is wonderful and his staff is very accommodating.they always make you feel like they are listening and care.

Joann in Parishville, NY - Feb 09 2016

Review for Dr. Kirollos

VP in Clifton Park, NY - Jan 05 2016

Review for Dr. Smith

Location

Adirondack Medical Center

2233 State Route 86, Saranac Lake, NY 12983

Frequently Asked Questions

Where is Adirondack Medical Center located?

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