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Bon Secours Community Hospital

Bon Secours Community Hospital is a medical facility located in Port Jervis, NY. This hospital has been recognized for Patient Safety Excellence Award™.

61%

Patient Experience Rating

3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

1% lower than the national average

61%

Would definitely recommend

3% lower than the national average

Bon Secours Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Bon Secours Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%66%

Providers

Provider Reviews

I found him to be a very attentive and concerned Doctor, asked all the right questions and listened to my replies.

Les Jul 16 2024

Review for Dr. Buyer

Fantastic doctor and hospital. I had surgery on both legs (separately) to correct for genus varum (bowed legs). Both surgeries were super easy - minimal pain and recovery within 2 months. I started walking six weeks after my second surgery. I am 25 though, so age definitely plays a role in fast...

Elian Jul 12 2024

Review for Dr. Fragomen III

Dr. Cepeda is the best! He’s so kind and understanding and extremely knowledgeable. All of the staff are amazingly helpful and kind, I immediately felt like family from my first visit there. I highly recommend going here if you’re looking for the best doctor, nurses and staff all around!

Jul 06 2024

Review for Dr. Cepeda

I feel Dr. Etienne is very comforting and I like him as a doctor. However, his staff is alot to be desired. I have left numerous messages for Dr. Etienne to call me back and I haven’t received a return phone call yet. It’s been 3 months. Originally I was told he was on vacation. When I was given...

Kathleen Kivlehan Jul 04 2024

Review for Dr. Etienne

About a year ago I was having some convulsive seizures and was referred to see a neurologist from the ER for follow-up. I met with Dr. Etienne who reviewed my lab result from the ER and said these were non-epileptic but to certainly rule them out he recommended a 3-day EEG through Good Samaritan...

Sasha Jun 25 2024

Review for Dr. Etienne

Location

Bon Secours Community Hospital

160 E Main St, Port Jervis NY 12771

CallDirections

(845) 858-7000

Frequently Asked Questions

Where is Bon Secours Community Hospital located?

Bon Secours Community Hospital is located at 160 E Main St, Port Jervis, NY 12771. Find other locations and directions on Healthgrades.

Has Bon Secours Community Hospital won any recent awards from Healthgrades?

Yes, Bon Secours Community Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Bon Secours Community Hospital highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bon Secours Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 9 hospital services. View more details here.

How do I get in at Bon Secours Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Community Hospital profile..

How does Bon Secours Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

160 E Main St

Port Jervis, NY 12771

Directions

(845) 858-7000