Richmond University Medical Center

46%

Patients that would definitely recommend
24% lower than the national average


Richmond University Medical Center is a medical facility located in Staten Island, NY. This hospital has been recognized for Labor and Delivery Excellence Award™ and Obstetrics and Gynecology Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020, 2019, 2018)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
45%

Patients who gave a rating of 9 or 10
24% lower than the national average

46%

Would definitely recommend
24% lower than the national average

Richmond University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Richmond University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Dr Shahnazarian was very pleasant and took his time explaining everything. You don’t find that very often .would 1000% recommend him .

Barbara C Jun 23 2021

Review for Dr. Shahnazarian

My first visit to the doctor was very unpleasant. The doctor was Very unprofessional. He made in appropriate personal comments and remarks.

Jun 22 2021

Review for Dr. Kheyson

Dr Attalah is a good person, but sometimes you need to tell him everything you may think it is important to do such as examination etc. He wouldn’t prefer to do some exams as they are not necessary; which makes sense sometimes!

Jun 17 2021

Review for Dr. Atallah

Great experience, not a long wait. Dr. Was very informative and had a great personality my daughter was very comfortable. Would recommend!

Maria G. Jun 16 2021

Review for Dr. Vastola

Great experience putting me and my family at ease. Explained my sons conditions and made the calls to a physician he thought he should see urgently, saving my sons eyesight!

Lauren Jun 16 2021

Review for Dr. Arpaia

Location

Richmond University Medical Center

355 Bard Ave, Staten Island, NY 10310

Frequently Asked Questions

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