Richmond University Medical Center

54%

Patients that would definitely recommend

16% lower than the national average

Richmond University Medical Center is a medical facility located in Staten Island, NY. This hospital has been recognized for Labor and Delivery Excellence Award™ and Obstetrics and Gynecology Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2022, 2021, 2020)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2022, 2021, 2020)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Specialty Excellence Awards

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2022, 2021, 2020

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2022, 2021, 2020

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2022, 2021, 2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
51%

Patients who gave a rating of 9 or 10

18% lower than the national average

54%

Would definitely recommend

16% lower than the national average

Richmond University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%37%53%

Richmond University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Providers

Provider Reviews

Unfortunately, I see many doctors now due to a cancer diagnosis and coronary artery disease. I only wish Dr. Arcentales could treat me for all of my ailments.

DG Aug 12 2022

Review for Dr. Arcentales

He is a very attentive and extremely caring doctor. Even in a difficult situation, he is there to give you the best outcome of a challenging time. He is now my go to in this department. I don’t trust anyone else!

Evana Aug 06 2022

Review for Dr. Lacqua

Abby Aug 06 2022

Review for Dr. Cutolo

Awesome ??????

Jeanette Aug 04 2022

Review for Dr. Shahnazarian

sadly the office staff is rude and will not put you through to the Dr or handle requests. you'll wait hours days or weeks for something that is urgent

x Aug 04 2022

Review for Dr. Lancman

Location

Richmond University Medical Center

355 Bard Ave, Staten Island NY 10310

CallDirections

(718) 818-1234

Frequently Asked Questions

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Contact Us

355 Bard Ave

Staten Island, NY 10310

Directions

(718) 818-1234