Richmond University Medical Center

47%

Patients that would definitely recommend
23% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2019, 2018, 2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
46%

Patients who gave a rating of 9 or 10
23% lower than the national average

47%

Would definitely recommend
23% lower than the national average

Richmond University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%35%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%66%

Richmond University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%73%

Providers

Provider Reviews

ELVIRA STORZ Jul 07 2020

Review for Dr. Roberts

I was a patient of the doctor’s since birth and am now grown up. I always felt safe and comfortable in his office, and always got the medical care I needed. My parents loved working with him too and always had good things to say.

Jul 07 2020

Review for Dr. McMahon

He is very thorough and compassionate. He spent time discussing my thyroid problem and what my options were. He remembered another health problem I had discussed with him 8 months prior.

Jul 02 2020

Review for Dr. Sheynshteyn

HE IS UNDERSTANDING EXPLAIN CLEAR AND CONVERS ABAUH YOUR CONDICION,HE IS OLSO VERY CALM AND NEVER RUSH,AND HE IS BILINGUAL.

THE FLORES FAMILY. Jun 30 2020

Review for Dr. Chacon

Dr. Ferzli is a humble man. His office is decorated in a great amount of certifications and degrees, but don’t let that fool you. He is a nice guy. The women who work in his office are a bit to be desired but, who cares? Im not there for them. I’m on this journey for my health and family.

Amanda C Jun 30 2020

Review for Dr. Ferzli

Outstanding doctor, he cares for his patients and takes the time to listen and to explain my condition. I highly recommend Dr. Scotto.

Silvano Jun 20 2020

Review for Dr. Scotto

Amazing Doctor. Smart, caring, and compassionate. He gives you all the time you need and truly cares for his patients

Jun 18 2020

Review for Dr. Sheynshteyn

Tawanna Carolina Jun 12 2020

Review for Dr. Traub

Victoria Jun 12 2020

Review for Dr. Traub

Professional. Courteous. I appreciate her Helpful Diagnosis for my eyes and I am sure that other patients will agree.

todd c toure Jun 11 2020

Review for Dr. Tapper-Rosenberg

PANW Jun 10 2020

Review for Dr. Shukla

Eric Jun 10 2020

Review for Dr. Shiau

Absolutely amazing!!!! I won’t change him for the world. He has the best bedside manner. I recommended many patients which all love him. My whole family goes to him. His knowledge is beyond any other doctor I been too.

Tracey Jun 09 2020

Review for Dr. Roberts

It was like an in person examination. All my questions answered and expectations met.

Jose D. Jun 06 2020

Review for Dr. Raval

Doctor was attentive honest and caring during visit although limiting for what she needed to examine me for.

Donna S. Jun 06 2020

Review for Dr. Rowe

It was a very comforting experience made me feel very relaxed and explained everything to perfect detail

Anthony F. Jun 05 2020

Review for Dr. Rowe

I went to 3 different pain doctors for my back in the last 3 months. Dr. Mahajan was the only one who listened to me. I waited six months and saw him many times before I decided on a procedure. He was not pushy to get anything done but rather let me make my own decision

Jun 04 2020

Review for Dr. Mahajan

Jun 04 2020

Review for Dr. Mahajan

Positive experience with telemedicine. He is now starting to see patients in office so I cannot wait to meet him in person.

Jun 04 2020

Review for Dr. Mahajan

We chatted via my cellphone. Dr. Mahajan took the time to ask me many questions and had me move around on video so he could get an idea where my pain was arising from. I don't think I ever want to go back into an office again.

Jun 04 2020

Review for Dr. Mahajan

I appreciate the attentiveness and professionalism of Dr Mahajan. I feel put at ease with each visit over the last 3 years

Jun 04 2020

Review for Dr. Mahajan

I have told many family and friends to see Dr. Mahajan for various conditions knowing they will receive expert care. I have been personally seeing him for about 5 years and I drive all the way from NJ just to see him!

Jun 04 2020

Review for Dr. Mahajan

Highly recommend Dr Mahajan. My family has been coming to him for years, only good things to say.

Jun 04 2020

Review for Dr. Mahajan

I brought my dad to him for back pain. He was extremely thorough and very pleasant.

Jun 04 2020

Review for Dr. Mahajan

Unfortunately for almost two months I have been waiting access for my own medical records. Unacceptable and unlawful.

May 23 2020

Review for Dr. Katz

Virtual visit went very well. Dr. Mahajan and his staff made the process very easy. I just clicked on a text message link and it was as if Dr. Mahajan was in my living room. I feel confident with his plan. He comes very highly recommended by all of my FDNY friends.

May 22 2020

Review for Dr. Mahajan

May 22 2020

Review for Dr. Mahajan

Telemedicine visit was an absolutely wonderful experience!!! Dr. Mahajan is an exteremly thorough doctor. All questions were answered and many options given. Highly recommend to friends and family.

May 22 2020

Review for Dr. Mahajan

After struggling with neck pain for years, Dr. Mahajan diagnosed and came up with a plan while I was sitting at home on my laptop! It was a breeze seeing him virtually.

May 22 2020

Review for Dr. Mahajan

May 22 2020

Review for Dr. Mahajan

Dr Saukin is so caring, as is the rest of her staff. Helpful, thorough, non-judge mental. I was in the hospital due to an allergic reaction and Dr Saukin checked up on me so much that the dr in the hospital asked if she were my sister. I want my whole family treated by her.

May 18 2020

Review for Dr. Saukin

Kelly Keane-Savino May 16 2020

Review for Dr. Laudicino

Rocco Storz May 15 2020

Review for Dr. Tarantini

Telehealth was extremely convenient and easy

Josephine S. May 13 2020

Review for Dr. Giovinazzo

LuisR May 13 2020

Review for Dr. Varughese

Everyone took all the proper safety precautions I did not have to wait long dr. Rowe and the staff made me feel very comfortable during a very stressful time with this virus

Helen I. May 11 2020

Review for Dr. Rowe

When you can see the dr & talk without being rushed it is a better experience

Anonymous May 11 2020

Review for Dr. Rowe

He took the time with me which I liked wasnt rushed and we agreed on my next course of rx

Vicki D. May 11 2020

Review for Dr. Babus

CS in Staten Island May 09 2020

Review for Dr. Katz

Gary Mangiapia May 08 2020

Review for Dr. Parisi

She is straight forward, just the way I like people to be. No complaints.

Lana Oneill May 08 2020

Review for Dr. Tubman

Was a true professional and made me feel comfortable from beginning to end of my surgery and recovery!

Michael D. May 07 2020

Review for Dr. Giovinazzo

Dr.Tejani is an good doctor but an even better surgen! He re attached my bicep tenton to my forarm and everything went great! i would refer him to anybody looking for an Ortho surgen or doctor as well.

Evangelou May 06 2020

Review for Dr. Tejani

HE IS KIND AND CARING HE EXPLAINS EVERYTHING SO YOU CAN UNDERSTAND. WE FELT COMFORTABLE PUTTING MY HUSBAND LIFE IN HIS CARE. AND WILL CONTINUE.

Paul Tornabene May 06 2020

Review for Dr. Rotatori

Taylor May 05 2020

Review for Dr. Traub

Dr. Rowe is excellent with her care. She treated my knee pain. She now treats my back pain. She's a great doctor. I would recommend her. I can't say enough good things about her!

Glenda Lichaa May 04 2020

Review for Dr. Rowe

Dr. Shukla is an excellent and compassionate physician for lots of my family members. He take his time to discuss all matters may it be minor or major. He takes his time to review all aspects of our concerns and questions. I would highly recommend his services without any reservations

MS May 03 2020

Review for Dr. Shukla

Very good Dr help me a lot

Harold Casiano May 03 2020

Review for Dr. Chacon

This Place is amazing, from the Staff to Doctor Shukla they all are doing a wonderful job . They really care for their patients. I've been so impressed with my visit here and I totally recommend this place for anyone. Great job guys, Keep up with the Good Work

ZOOM May 02 2020

Review for Dr. Shukla

Pleasant as always in person and visual

Elessett C. Apr 28 2020

Review for Dr. Rowe

Janice Higgins Apr 28 2020

Review for Dr. Farid

Apr 28 2020

Review for Dr. Mahajan

Apr 28 2020

Review for Dr. Mahajan

V. A. Apr 25 2020

Review for Dr. Tejani

He was very patient and informative. I had a great experience and would refer the office to others.

Dee M. Apr 24 2020

Review for Dr. Tejani

I trust Dr Raval whole-heartedly and I will continue to keep seeing her.

M B. Apr 24 2020

Review for Dr. Raval

Apr 24 2020

Review for Dr. Kulick

Great the visit went well. I am very happy with the doctor and medical service.

Florence C. Apr 23 2020

Review for Dr. Tejani

Dr. Tejani was thorough and took his time answering all my questions. He started by asking how my family and I are doing. Truly concerned doctor.

Lisa B. Apr 22 2020

Review for Dr. Tejani

F. A. Apr 22 2020

Review for Dr. Babus

He listened to me and gave me good advice.. Very helpful

Sergio C. Apr 22 2020

Review for Dr. Babus

Was able to understand . Answer all my questions

A. I. Apr 22 2020

Review for Dr. Tejani

Had a telemedicine visit with Dr Raval instead of a regular in person appointment. She was very thorough and clear with her thoughts on how we should proceed with my injury. I was very comfortable with Dr. Raval during our conference and look forward to resolving this issue.

D. B. Apr 21 2020

Review for Dr. Raval

Dr. Raval was very caring of my needs. She was very understanding of my condition and very adaptive to what is going on in the world today.

Anthony B. Apr 21 2020

Review for Dr. Raval

Apr 21 2020

Review for Dr. Mahajan

Dr. Mahajan is great! I was able to see him quickly via my laptop at home for my chronic back pain. I have been his patient for years, so now seeing him is even easier with little effort. His office sent me a text and I clicked it to take me to him online. The process was super easy.

Apr 21 2020

Review for Dr. Mahajan

Apr 21 2020

Review for Dr. Mahajan

Very professional and patient

Jamonte W. Apr 21 2020

Review for Dr. Raval

My family has known Dr Ahmed for over 5 years now. She is compassionate, warm and extremely knowledgeable. There is no one else I could imagine taking care of me or my family.

Apr 21 2020

Review for Dr. Ahmed

Went very, need a follow up after mri are taken

Terri B. Apr 21 2020

Review for Dr. Giovinazzo

Dr Giovinazzo has always been a professional and caring surgeon. This is my 3rd surgery with him I would highly recommend to to family and friends

Debra S. Apr 21 2020

Review for Dr. Giovinazzo

Wonderful and easy experience with Dr. Giovinazzo . It was very convenient doing the appointment over the phone. He is always so patient and never rushes and answers all of my questions!

Jacqueline A. Apr 21 2020

Review for Dr. Giovinazzo

I had a very good experience, professional, and productive. He takes the time to listen to your concerns and questions, always explaining anything you need. Just a wonderful person!

L. O. Apr 21 2020

Review for Dr. Giovinazzo

I enjoyed the experience doing it from home. Better than traveling to the office, and did it using my I phone. The audio and video was very good.

Anthony P. Apr 20 2020

Review for Dr. Mahajan

Waiting to hear back. Went to office need Dr to call my insurance company to give prognosis of my visit and why I need meds.

Diane H. Apr 20 2020

Review for Dr. Mahajan

Follow up visit. Dr. Rowe answered questions that I had and gave me proper referrals.

Lisa W. Apr 18 2020

Review for Dr. Rowe

Pleasant and not rushed. For being virtual it went well. I would have preferred to see her in person for my first visit so she could actually examine me and see the severe pain I have and limited mobility. But I understand the circumstances

Anonymous Apr 18 2020

Review for Dr. Rowe

Everything went very well very prepared

Roy S. Apr 17 2020

Review for Dr. Babus

Apr 17 2020

Review for Dr. Mahajan

Apr 17 2020

Review for Dr. Mahajan

Apr 17 2020

Review for Dr. Mahajan

Apr 15 2020

Review for Dr. McCormack

Dr Traub and his staff were absolutely amazing during my fertility journey. Very attentive! It was just a pleasure to have had chosen them for this journey!

Angela Bruno Apr 15 2020

Review for Dr. Traub

Apr 14 2020

Review for Dr. McCormack

Fred V Apr 11 2020

Review for Dr. Sabido

Sam B Apr 05 2020

Review for Dr. Traub

Lyudmila M. Mar 18 2020

Review for Dr. Giterman

very nice

Angela V. S. Mar 14 2020

Review for Dr. Tejani

good

Jason G. Mar 14 2020

Review for Dr. Tejani

Very good

Christian H. Mar 13 2020

Review for Dr. Giovinazzo

Not professional. If you are in the hospital and not on his list will not stop in to see you. Also do not bother leaving a message with his service you will not receive a call back.

Mar 12 2020

Review for Dr. Rotatori

Over one month unable to get through to office! Phone line out of service or you get on call service, leave message but no callback! Terrible practice!!!! Still waiting for authorization for a test. Time to find another doctor with a better staff!

Christine Mar 11 2020

Review for Dr. Roberts

I met Dr.Gross 18 years ago at Jersey city medical center. He put my foot back together, repaired my leg and hip

Kirk Patoray Mar 09 2020

Review for Dr. Gross

Mar 07 2020

Review for Dr. McCormack

great dr

D. S. Mar 04 2020

Review for Dr. Giovinazzo

great doctor very happy

Donald Y. Mar 04 2020

Review for Dr. Giovinazzo

Location

Richmond University Medical Center

355 Bard Ave, Staten Island, NY 10310