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Richmond University Medical Center

Richmond University Medical Center is a medical facility located in Staten Island, NY. This hospital has been recognized for Labor and Delivery Excellence Award™ and Obstetrics and Gynecology Excellence Award™.

46%

Patient Experience Rating

18% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022, 2021)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Specialty Excellence Awards

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022, 2021

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
52%

Patients who gave a rating of 9 or 10

13% lower than the national average

46%

Would definitely recommend

18% lower than the national average

Richmond University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%37%47%

Richmond University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%66%

Providers

Provider Reviews

I was so lucky he was the doctor to do my surgery. My initial visit was friendly and he made me laugh even though I was in pain. I had either a siezure or a complete blackout and to with twisted, dislocated, broken right ankle. He made me so comfortable about the surgery. He understood mu autoimmune...

Jeanine Wright Mar 28 2024

Review for Dr. Gross

I was abandoned by my original OB at 25 weeks because my pregnancy became difficult. Dr Giovinazzo not only accepted me at 25 weeks but also was there for me hands-on from the first moment until delivery. She was concerned and caring, explained everything to me and made sure the baby was monitored...

Anna Mar 28 2024

Review for Dr. Giovinazzo

Dr Traub was very knowledgeable and respectful, made me feel heard and worked with my requests. I have my baby thanks to dr Traub!! Highly recommend him and his practice!

Anna Mar 27 2024

Review for Dr. Traub

It's been 7 weeks since dr voice performed my c section , and I would do it a million times over again! I couldn't ask for a better physician-surgeon to perform my c section and this is my 3rd c section and she was the best yet! My scar is beautiful, I had an all female crew perform the surgery....

Xiomara Cruz Mar 22 2024

Review for Dr. Voice

Dr. Basillote is an excellent doctor. I am comfortable with his care. BUT dealing with his unprofessional office staff is the problem. They are nasty, when you ask a valid question. There is only one person who can process anything, so if they are not there you are left hanging. When I questioned...

Frustrated Mar 15 2024

Review for Dr. Basillote

Location

Richmond University Medical Center

355 Bard Ave, Staten Island NY 10310

CallDirections

(718) 818-1234

Frequently Asked Questions

Where is Richmond University Medical Center located?

Richmond University Medical Center is located at 355 Bard Ave, Staten Island, NY 10310. Find other locations and directions on Healthgrades.

Has Richmond University Medical Center won any recent awards from Healthgrades?

Yes, Richmond University Medical Center has been awarded with Labor and Delivery Excellence Award™ and Obstetrics and Gynecology Excellence Award™ in the past two years.

Is Richmond University Medical Center highly rated with patients?

52% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Richmond University Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Richmond University Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Richmond University Medical Center profile..

How does Richmond University Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

355 Bard Ave

Staten Island, NY 10310

Directions

(718) 818-1234