Unm Hospital

71%

Patients that would definitely recommend
1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Acute kidney dysfunction following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Unm Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Unm Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Dr. B listens to her patient and forms a relationship. It is so important to know you are being heard. She answers her phone or calls back immediately and will see you very soon if needed. I believe we all deserve this kind of care and it's one of the best decisions I've ever made.

Renee Klein Jun 12 2021

Review for Dr. Blanchard

:(

Jun 04 2021

Review for Dr. Sitko

Twisted Sista Jun 01 2021

Review for Dr. Paterson

Dr Bellows was very knowledgeable with what I needed. He was easy to understand when explaining the procedure. He and the staff were very friendly!!!

C S. May 26 2021

Review for Dr. Bellows III

I saw Dr. Mercer for the first time today. I thought she and her staff were friendly, courteous and very professional. She spent whatever time I needed and answered all my questions. I highly recommend her.

Linda May 25 2021

Review for Dr. Mercer

Location

Unm Hospital

2211 Lomas Blvd NE, Albuquerque, NM 87106

Frequently Asked Questions

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