San Juan Regional Medical Center

63%

Patients that would definitely recommend
7% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

63%

Would definitely recommend
7% lower than the national average

San Juan Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

San Juan Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Upbeat & awesome provider! Explained the treatment plan, made sure we were assisted at the next stage of the visit.

Aug 06 2020

Review for Dr. Lucas

Dr Van Baak was knowledgeable regarding my condition, and he prescribed medications and supplements which helped me. He has been attentive to my concerns and responds quickly to my inquiries.

Aug 05 2020

Review for Dr. Van Baak

It was a good visit.

Aug 04 2020

Review for Dr. Johnson

Dr. Ward immediately diagnosed a fracture that was missed at an urgent care visit the week before. He was responsive to my questions and concerns.

Aug 04 2020

Review for Dr. Ward

Annjette Jul 29 2020

Review for Dr. Schmidt

Great Dr

Jul 16 2020

Review for Dr. Johnson

Nancy has been a real blessing, going the extra mile to make sure all my medical needs are met, and that my conditions are understood. Compassionate and professional, I feel like my health is her priority.

Dennis Wood Jul 15 2020

Review for Nancy Brooker

Gets down to business don’t waste Anytime like these other Dictors. Fully dedicated to help you. Sincerly , your patient, Juan Aguilar

Juan Aguilar Jul 15 2020

Review for Dr. Van Baak

Personal attention thoroughgoing at every visit! LISTENS to his patients! Good sense of humor!

Vicki Whitaker Jul 06 2020

Review for Dr. Lucas

Dr. Johnson is very professional, helpful and caring. He explained everything that needs to be done where you understand. I was very happy with my surgery and my outcome. I would not hesitate to go back to Dr. Johnson or recommend him to anyone else.

Katherine Rangel Jun 11 2020

Review for Dr. Johnson

Elisha Whiteley Jun 10 2020

Review for Dr. Szekely

Great Doctor Everything came out like he said it would. I was bowlegged because of the damage done to my knees. After the surgery, it only took me 4 months of therapy to get me back to normal. It's great to have my knees straight and pain free. THANKS DR. JOHNSON

JULIO M. GARCIA May 28 2020

Review for Dr. Johnson

May 16 2020

Review for Dr. Curry

Chama, NM patient Apr 23 2020

Review for Dr. Rupp

Kim Tillotson Apr 22 2020

Review for Nancy Brooker

Shirlene Deal Apr 21 2020

Review for Dr. Sandhu

In general, Dr Mannas very rushed and I felt like I was inconveniencing him, all while facing a tremendously painful medical condition. Very little help.

Apr 11 2020

Review for Dr. Mannas

She treated me 30 years ago and my issue was resolved with no reoccurrence. Thank you.

Apr 08 2020

Review for Dr. Curry

Apr 08 2020

Review for Dr. Mannas

Dr Razma has a rare combination of both brilliance and compassion. He is an incredible doctor, we are so fortunate to have such amazing doctor in SW CO!

Tina H Apr 02 2020

Review for Dr. Razma

Mar 26 2020

Review for Dr. Ray

He takes time to answer questions and lets you know what is going on with your with your problems that you came in with. Follow up were great and very informative.

Mar 19 2020

Review for Dr. Hancock

Dr. Johnson, explain the details and was very much appreciated. I, refer Dr. Johnson today and tomorrow! I'm satisfied with my knee! ????

Mar 19 2020

Review for Dr. Johnson

Dr. Hancock’s nurse and PA had taken excellent care of me before I had even met him. His bedside is greet and he is very patient and knowledgeable. This was my first surgery and he put me at ease.

Basketball Player Mar 19 2020

Review for Dr. Hancock

Dissatisfied Mar 18 2020

Review for Dr. Garard

Ally Mar 13 2020

Review for Dr. Ray

Shoulder Replacement

Dennis Lucero Mar 09 2020

Review for Dr. Johnson

Dr Poe is a very good doctor. Wouldn't know what I would do with out his service.

Janice Ledford Mar 05 2020

Review for Dr. Poe

My experiences with Dr.Johnson have been phenominal.Being highly satisfied with his work on my left knee ,it was only befitting to entrust him with my right .I am not disappointed !! If I had more knees he would be the one I would most certainly have work on them .

Robert Feb 27 2020

Review for Dr. Johnson

MJ Feb 27 2020

Review for Dr. Van Baak

Horrible Staff

Feb 27 2020

Review for Dr. Van Baak

The staff was extremely rude, unhelpful, lazy, and did not solve any issues when addressed. Needs a new staff or a discussion on how to be professional, considerate and productive.

John Feb 27 2020

Review for Dr. Van Baak

Visit was for a 1 month post partial right hip replacement. Dr. Johnson was very thorough in discussing the original fracture as well as the results of the followup. Very pleased with how he talked with the patient and family. Nice bedside manner.

Feb 25 2020

Review for Dr. Johnson

Refused to even see me, so yeah. There's that.

ST Feb 16 2020

Review for Dr. Grant

Dr. Beier is a breath of fresh air for medical experiences. He is patient, resourceful and explains terms and techniques well. Hope he stays for a long time so that other community folks can benefit from his care and expertise.

Ruth Feb 11 2020

Review for Dr. Beier

We appreciate Dr. Beier and his staff. In critical matters, they helped us remain calm and confident. We are very grateful of experiencing the process with them and the outcome was very favorable. Thank you.

Diné family Feb 11 2020

Review for Dr. Beier

I have been seen Dr. Vanbaak for my headaches and he has done a wonderful job explaining my condition and treating it. It is worth the drive from my town to Albuquerque to have him take care of my headaches. His MA Kiana is very efficient and I am always seen on time.

Feb 09 2020

Review for Dr. Van Baak

Feb 07 2020

Review for Dr. Johnson

Dr. Lucas explains everything extremely well.

Feb 05 2020

Review for Dr. Lucas

Great Results, Very courteous and professional

Jan 30 2020

Review for Dr. Johnson

He talks and explains your health issues he saved my life great people

Ann Kennedy Jan 25 2020

Review for Dr. Sprung

Dr Lucas is the best!

Jan 17 2020

Review for Dr. Lucas

Dr. Beier is professional, thorough, caring and friendly. He explains everything patiently and in as much detail as the patient needs. He outlines options and makes suggestions if the patient asks.

GCPainter53 Jan 16 2020

Review for Dr. Beier

I love it here so much I love how I feel so comfortable here with all the smiles ?? It’s like we are all family. I suffer from anxiety disorder and not once have I had any problems thank you for everything.

Shari Jan 14 2020

Review for Dr. Johnson

Sadie R. Jan 13 2020

Review for Dr. Curry

Dr Szekely has always gone above and beyond to take care of us and our unborn babies. Being high risk with each pregnancy makes it super scary and he has always done everything possible to make sure baby and I stay in good health

Suzy Wilson Jan 11 2020

Review for Dr. Szekely

Sterling Jan 07 2020

Review for Dr. Johnson

Dec 31 2019

Review for Tara Smith

Although he is listed as accepting new patients, he is not accepting new patients and he did not bother to notify me.

Dec 13 2019

Review for Dr. Barkman

Seek another neurologist. Caustic personality, unprofessional, and unable to communicate clearly. Showed a lack of genuine concern for the patient with advanced MS.

Chris Greer Dec 06 2019

Review for Dr. Van Baak

The staff is very friendly and Dr. Kloberdanz is extremely knowledgeable. I highly recommend.

Paul Dec 04 2019

Review for Dr. Kloberdanz

Amazing Dr!!!!! He was wonderful when our son injured his knee he took great care of him surgery and still in after care 100% would recommend thank you so much Dr Hancock

Miranda Wilhelm Dec 04 2019

Review for Dr. Hancock

Very professional and cordial. Found out what I needed to know very quickly. I look forward to working with Dr. Johnson in the future.

Joe Grenawalt Nov 28 2019

Review for Dr. Johnson

Dr. Hancock is friendly and clearly explains his findings and options. He involves you in the process.

Terry Nov 25 2019

Review for Dr. Hancock

Chris Skidmore Nov 22 2019

Review for Dr. Johnson

Dr. Himes is my Primary Care Physician. He is very helpful with managing my osteoarthritis. Caring and listens!

J Abbott Nov 21 2019

Review for Dr. Himes

Friendly and top notch service.

Ms Nov 20 2019

Review for Dr. Barkman

Marie Q. Nov 20 2019

Review for Dr. Johnson

Excellent dr and the staff are great.

Nov 20 2019

Review for Dr. Grant

Great surgeon. I recovered quickly.

Nov 19 2019

Review for Dr. Lucas

I have been seeing Dr. Johnson for a total knee replacement of the right knee. I am so impressed with Dr Johnson and his staff. It has been a pleasure to be under their care. They are all 100% ind courteous and interested in all phases of my comfort and concerns. I would rate them all a perfect 5.

Doreen Schurman Nov 16 2019

Review for Dr. Johnson

Great bedside manner & communication, always easy to get an appointment and a rarely a wait. Our whole family is happy to have Dr. Barkman and Mr. Kelly as our family physicians.

Nov 16 2019

Review for Dr. Barkman

Dr. Johnson and his support staff are excellent. Dr. Johnson is very knowledgeable of my condition and the treatment he provides is above excellent. He answers all questions and provides very knowledgeable answers. One fine Doctor and a credit to your organization.

Harold Bass Nov 13 2019

Review for Dr. Johnson

Great !!

Starkey Nov 13 2019

Review for Dr. Kloberdanz

I had total knee replacement surgery and the surgery went great. I lost some motion during my PT so Dr Johnson had to put me under and manipulate it. After PT for another 2 months I have been cleared to ride a bike and ski again. I have good range of motion and flexion.

Mark Duncan Nov 05 2019

Review for Dr. Johnson

Was a great experience

Nov 05 2019

Review for Dr. Johnson

Dr Abernethy is very profession, very nice and very thorough.

GCPainter53 Nov 02 2019

Review for Dr. Abernethy

No complaints!! Lucas and all his staff are top notch!! A job well done

Linda Rector Nov 01 2019

Review for Dr. Lucas

Dr. Johnson is absolutely the best orthopedic doctor!! His care is 100% always!! He shares the x-ray findings with you. He includes you in care. He makes late night phone calls when necessary, and his attention to detail is spot on. Our family is grateful for his role in our children’s accidents!

Dr. Johnson Nov 01 2019

Review for Dr. Johnson

Follow up visit for injections. I had questions and concerns of possible reaction and Dr. Lucas and Matt, PA were very helpful, took the time to listen and try to problem solve with me. Very valuable to me.

Nov 01 2019

Review for Dr. Lucas

Had carpal tunnel surgery in August. First had a hard time but as he explained to me it has to take time, and sure enough that is what it was. He seems soft spoken and kind but knows his stuff. I am now on my way to mend with no more pain and I love that!!! Donna T.

Donna Tobin in Farmington, NM - Oct 29 2019

Review for Dr. Johnson

Great. Listens, quick diagnosis and treatment available.

Anastasia Thompson Oct 24 2019

Review for Dr. Lucas

Dr Lucas is busy but when with a patient, gives that patient 100% of his attention. Is kind & caring. Has performed my knee & shoulder replacements and I have had no problems whatsoever.

Gwen Clouthier Oct 22 2019

Review for Dr. Lucas

S. Vasquez Oct 18 2019

Review for Dr. McCulloch

Very straight forward and helpful. He will treat you but asks that you do your part in improving yourself

Oct 17 2019

Review for Dr. Sabol

I think it went very well

Oct 12 2019

Review for Dr. Hancock

Oct 10 2019

Review for Dr. Beier

Oct 09 2019

Review for Dr. Colon

Lisa Pemberton Oct 04 2019

Review for Dr. Kloberdanz

Great progress so far. Would like more information after 10 day visits on what restrictions are.

Dwayne Archibeque Oct 03 2019

Review for Dr. Hancock

Dr. Beier was very patient and willing to explain all the details of my ankle injury and the advantages of each type of procedure.

Oct 01 2019

Review for Dr. Beier

Dr. Jones is absolutely the best: kind, caring, professional. He saved me from awful pain.

Sep 27 2019

Review for Dr. Jones

Sep 27 2019

Review for Dr. Lucas

Erin Martinez Sep 26 2019

Review for Dr. Obisike

Jennifer Sep 20 2019

Review for Dr. Sekulic

Easy to talk to, efficient and answers all questions

Sep 19 2019

Review for Dr. Johnson

Julissa Ribera Sep 18 2019

Review for Katherine Jarvis

Dr. Hancock has done a total hip replacement and a total knee replacement for me during the past year. He is an excellent physician and both replacements are doing great. I highly recommend Dr. Hancock.

Leon F. Smalley Sep 14 2019

Review for Dr. Hancock

Frank J Kowal Jr Sep 03 2019

Review for Dr. Johnson

Dr. Kloberdanz was very professional, knowledgeable, and caring in treating my son's broken arm. Zach is the most friendliest and loving assistant. He is definitely a people person and great at communicating with kids. May God bless you both!

Rachel Hess Sep 02 2019

Review for Dr. Kloberdanz

I brought my daughter in for a knee injury related to dance. Dr. Johnson listened well as she explained the injury and was thorough in the exam. I felt like he took the time to understand the injury and with his help she is happily back to dancing!

Jennie Aug 29 2019

Review for Dr. Johnson

A torn meniscus, surgery went well physical therapy is going good, Dr. Johnson did very good

B S Aug 26 2019

Review for Dr. Johnson

I have the very highest regard for Dr. Ward. He has helped me with a pretty difficult foot injury using a great deal of knowledge, experience and creativity.

David Pierce in Farmington, NM - Aug 25 2019

Review for Dr. Ward

Very pleased with the preoperative and postoperative care we received.

Aug 23 2019

Review for Dr. Johnson

Dr Johnson was amazing! As well as his staff. Very little wait time and his bedside manner is wonderful.

Aug 22 2019

Review for Dr. Johnson

Dr. Beier was great. The best I have seen in a while. He was very attentive and actually listened to what I had going on. I did not feel rushed like some providers make you feel. Thank you Dr. Beier. Farmington is lucky to have you.

Theresa B. Aug 21 2019

Review for Dr. Beier

Location

San Juan Regional Medical Center

801 W Maple St, Farmington, NM 87401

Frequently Asked Questions

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