Presbyterian Espanola Hospital

79%

Patients that would definitely recommend
9% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Presbyterian Espanola Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Presbyterian Espanola Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Went in for ear cleaning for my son. He was fine with the procedure. It is unquestionably the fastest procedure ever. 10 minutes. Puts into question the professional acumen and value $$ of visit. Simply facts.

By father Aug 11 2020

Review for Dr. Alexander

Very Sore Knee Aug 07 2020

Review for Dr. Jones

His ego fills the room. Be sure to compliment him,

Jul 14 2020

Review for Dr. Rehman

It was a good and efficient visit. Glad that we tag up once a year to check on my sleeping. My cpap is working well. Thanks.

Jun 07 2020

Review for Dr. Hammond

Great on line chat. Refilled my medication for restless legs. Says the machine is performing well.

Patricia Maakestad Jun 02 2020

Review for Dr. Hammond

Georgia Romero May 03 2020

Review for Dr. Rockwood

Have heard good things about Dr. McKinley, but would love to know if anyone has had a knee replacement with him in the past year or so? How did the procedure, rehab and outcome go? Any feedback would be invaluable. Thank you.

BAD KNEE Mar 01 2020

Review for Dr. McKinley

Cheri White-Eaton Feb 28 2020

Review for Dr. Alexander

Cathy B. Angel Fire, NM Feb 20 2020

Review for Dr. Lakshmi-Narayanan

Dr Barrera is thorough, knowledgeable and caring

Jan 28 2020

Review for Dr. Barrera

Kate, Los Alamos, NM Nov 17 2019

Review for Dr. Lakshmi-Narayanan

Kate, Los Alamos, NM Nov 17 2019

Review for Dr. Rachelson

Scheduling is horrible. He constantly overbooks. Frequently cancels your appointment then reschedules and overbooks later on. December to June to get a CPAP machine. You can just plan on an hour and a half for an office visit, and don't be surprised if it is two.

Jun 20 2019

Review for Dr. Lakshmi-Narayanan

Not what I expected in a professional doctor's office. After 2 visits and a CAT scan on sinuses as well as 2 prescriptions still no relief. Doctor is no longer seeing ANY patients..he's only doing surgery and leaving the rest up to his staff of young nurses to diagnose and treat patients.

Jun 06 2019

Review for Dr. Alexander

Interesting and hopeful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Terrible!!!!!!!!!!!!!!!!!!!!!!!! Sad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Unprofessional!!!!!!!!!!!!!!!!!!!

Mary in Laredo, TX - Jun 03 2019

Review for Dr. Alexander

May 23 2019

Review for Dr. Rockwood

He was wonderful 10 years ago. I assume he is still great!

May 21 2019

Review for Dr. Jones

I have received excellent treatment from Dr. Rockwood and I highly recommend him, he immediately diagnosed my problem and advised the proper treatment. He is very friendly and also very professional. Five stars.

Mar 22 2019

Review for Dr. Rockwood

Cindy in Hondo, TX - Oct 03 2018

Review for Dr. Alexander

Jp in Santa Fe , NM - Jul 04 2018

Review for Dr. Jones

Condescending and doesn’t listen to patient concerns. She came in with her mind made up of what was wrong, despite being completely off the mark. She’s arrogant and condescending, and just overall unpleasant.

Annonymous in NM - Jun 13 2018

Review for Dr. Connaughton

Best Emergency Doc I have ever had! Caring, polite, took time to explain everything, and when he didn’t know something he did his research! Thank you Dr Bayardo!

Phoenix - Mar 10 2018

Review for Dr. Bayardo

I saw her at SWENDO, very helpful, listened and flexible

San Diego - Feb 15 2018

Review for Dr. Patel-Trujillo

Larry Ecton in Denver, CO - Jan 26 2018

Review for Dr. McKinley

Candace Mathews in Albuquerque, NM - Nov 28 2017

Review for Dr. Jones

worst doctor I have ever gone to in 64 years. she is nuts. all she cares about is changing your meds. she did not even examine me

Santa Fe - Nov 14 2017

Review for Dr. Subramanian

We love Dr Pacheco, he is ALL heart. He listens and cares, but also very wise. We are SO blessed to have him for my mom.

Linda Baker in Rio Rancho, NM - Oct 05 2017

Review for Dr. Pacheco

The likelihood of recommending Dr. Iturregui to family and friends is extremely high; five stars for being a professional, with the knowledge and empathy to treat patients. I have in fact recommended him to several of my friends. This doctor and his staff deserve more than five stars.

Jimmy Lara in Espanola, NM - Sep 22 2017

Review for Dr. Iturregui

Santa Fe, NM - Aug 18 2017

Review for Dr. Rockwood

I found Dr. McKinley to be friendly and intelligent. He has always listened to my questions and given thoughtful responses, spending as much time with me as necessary to satisfy my needs. He performed a total knee replacement for me and I have great confidence in him.

Espanola, NM - Aug 13 2017

Review for Dr. McKinley

I think it is appalling that next to No doctors accept Medicaid in Taos. He is one of many. Most people i know go out of town for everything,including seeing NON greedy Physicians who are not tied into the pharmaceutical matrix.

Santa Fe, NM - Jul 31 2017

Review for Dr. Alexander

Joleen Olguin in Albuquerque, NM - Jul 18 2017

Review for Dr. Alexander

Dr Alexander is a very great dr! He's very compassionate and understanding and takes the time to answer any questions you may have and he's GREAT with kids!! He cares about the whole family!

San Antonio, TX - Jun 18 2017

Review for Dr. Alexander

Wonderful care and bedside manner. Very thorough and considerate. Truly cares about her patients. (I am a Registered Nurse, and I KNOW when doctors really care.)

Alison Miller, RN/BSN in Espanola, NM - Jun 09 2017

Review for Dr. Barrera

While I started seeing Dr. Goodman a year after I was done having babies, she has been wonderful in her care as I transition to just yearly women's health checks.

Los Alamos, NM - Apr 21 2017

Review for Dr. Goodman

Great dentist! Clean professional office. My family loves hin

Jesse Womack in Nm - Mar 29 2017

Review for Dr. Redman

Very gentle and caring dentist. It's nice having a dentist that's not trying to make a quick buck by doing unnecessary procedures. Highly recommend and couldn't imagine going to anyone else.

Jennifer Womack Mar 29 2017

Review for Dr. Redman

It is such a pleasure to go to a doctor's office where the staff is friendly and you feel like the dentist is looking out for your needs and not trying to push unnecessary procedures on you.

Michelle in Espanola - Mar 28 2017

Review for Dr. Redman

Dr Hammond and LAMC Emergency Department were so kind to me. I suddenly became ill while in the area and he was quick to assess and start treatment. I am always grateful when I have good healthcare experiences.

Mar 22 2017

Review for Dr. Hammond

Dr. Ian is so good and compassionate . He will not stop until he finds a solution for your problems. I have referred several friends to him. He is the best of the Best! also all of his staff are very caring. You are made to feel very welcomed

Linda Waldeck in Boerne, TX - Feb 25 2017

Review for Dr. Alexander

T Valdez in El Paso, TX - Dec 22 2016

Review for Dr. Frasier

Tony M. in Los Alamos, NM - Dec 14 2016

Review for Dr. Lakshmi-Narayanan

Shannon B. in Boerne, TX - Dec 07 2016

Review for Dr. Alexander

Santiago H. Madrid in Santa Fe, NM - Dec 04 2016

Review for Dr. Wagner

Rob L in Rio Rancho, NM - Dec 01 2016

Review for Dr. Alexander

Rio Rancho, NM - Aug 19 2016

Review for Dr. Jones

A. Cooper in San Antonio, TX - Jul 12 2016

Review for Dr. Alexander

Dr. Alexander was welcoming, kind and helped me understand my treatment process very well. I went with severe sleep apnea and Dr. Alexander has now helped improve my life. I would highly recommend this doctor.

Alexus M in San Antonio, TX - Jul 12 2016

Review for Dr. Alexander

Los Alamos, NM - Jun 28 2016

Review for Dr. Alexander

HE IS RUDE DONT CARE ABOUT THE PATIENT GOTMAD AT ME WHEN CALLED TO TELL HIM TO LOWER MY C PAD BECAUSE IT WAS GIVING ME BAD ANXIETY

Chamisal, NM - Jun 21 2016

Review for Dr. Lakshmi-Narayanan

The staff does not know what they are doing. I really do expect a Doctor's staff to be better trained than the poor help & poor comunication I received from this staff.

Taos, NM - Jun 03 2016

Review for Dr. Barrera

I was referred to Dr. Barrera by my Primary Care Physician. Dr. Barrera was courteous, knowledgeable and answered all my questions. I hope she can continue to be my primary OBGYN Physician.

El Prado, NM - Jun 02 2016

Review for Dr. Barrera

Dr Fraiser was wonderful! Very knowledgeable and took the time to explain what was not understood by my husband. His office has received several updates over the past year it seems. It only keeps getting better! Does not look like he is retiring soon.

Latoya Romero in Espanola, NM - Jun 01 2016

Review for Dr. Frasier

He listens. He responds quickly to emails. He works to educate me. I never feel rushed in his office.

Santa Fe, NM - May 06 2016

Review for Dr. Rehman

He was very patient and explained everything in a way that I would be able to understand. He talked to me like a person rather than a patient. He made me feel very comfortable and not rushed when i asked him questions. I highly recommend him.

Las Vegas, NM - Mar 08 2016

Review for Dr. Elmore

Dr. Jon has been my eye doctor since he got out of medical school. Even though I moved to Albuquerque I only trust him with my eyes. He is a great doctor, lots of love and care for his patients and their visual needs!

Jessica in Albuquerque, NM - Feb 25 2016

Review for Dr. Botwin

My visit was smooth and he's was very friendly. Also the other staff was polite and very accommodating!

Patient in Santa Fe NM - Feb 25 2016

Review for Dr. Botwin

Dr. Barrera was very knowledgeable and made decisions based on my history, my comfort level, and explained her decisions thoroughly.

Pasadena, CA - Feb 23 2016

Review for Dr. Barrera

Getting old. May not stay un-retired long enough to establish a sound doctor-patient relationship.

mr2pks in Taos, NM - Dec 23 2015

Review for Dr. Frasier

Location

Presbyterian Espanola Hospital

1010 Spruce St, Espanola, NM 87532

Frequently Asked Questions

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