Mountain View Regional Medical Center

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Mountain View Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Mountain View Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr. Ganem was very patient and thorough with my elderly mother who was having issues with her heart. She took the time to investigate further and figure out what was going on.

Aug 15 2019

Review for Dr. Ana Ganem-Perez, MD

in Las Cruces, NM - Jul 18 2019

Review for Dr. Richard Lazaro, MD

Dr. Klaire pretty much saved my life. I've been her patient since the last part of 2016 and she treat both my lung disease and Sleep apnea. She always explains everything and answers any questions I have.

Jul 11 2019

Review for Dr. Ikrita Klair, MD

Really enjoy his demeanor with me. Interested in my concerns and explains treatment and procedures throughly. I have not felt rushed r that he is in a hurry to get to the next patient. Would highly recommend him.

Jul 10 2019

Review for Dr. Andrew Ondo, MD

Dr. Romanelli is a remarkable surgeon. I had a bad rotator cuff repair that went wrong less than 2mos after my first surgery by another surgeon. Dr. Romanelli repaired the mess and I’m as good as new. He’s a spectacular surgeon.

Jul 03 2019

Review for Dr. Daniel Romanelli Sr, MD

Las Cruces - Jun 28 2019

Review for Dr. Sangeeth Pai, MD

Las Cruces, NM - Jun 26 2019

Review for Dr. Byron Erstine, DO

Dr Bienenfeld was patient and funny. Her humor calmed me along with factual knowledge on my condition. She gave me great tips on a holistic approach to my condition. I am forever grateful and I am feeling better.

Jun 25 2019

Review for Dr. Sarah Bienenfeld, MD

She has been great with me. I have some health concerns and she answers all my crazy questions. She is factual and to the point. She has operated on my mother also and she did a wonderful job and recovered perfectly.

Jun 25 2019

Review for Dr. Kristen Castillo, MD

in Nogal - Jun 21 2019

Review for Dr. Edward Sweetser, MD

Very concise, explained the results of my tests thoroughly told me treatment options and course of action available. Very comfortable talking with him.

Jun 21 2019

Review for Dr. Terry Boulware, MD

in Deming - Jun 18 2019

Review for Dr. Art Snyder, MD

in Las Cruces, NM - Jun 07 2019

Review for Dr. Daniel Romanelli Sr, MD

never saw dr Romanelli just his residents an a nurse practioner for my first visit. I have not have no problem with my treatment. Everyone in his office is friendly and accommodating . i have no complaints. I give his office and staff five stars. I just can’t rate him since i never saw him.

May 25 2019

Review for Dr. Daniel Romanelli Sr, MD

May 24 2019

Review for Dr. Paul Saiz, MD

May 24 2019

Review for Dr. Harry Bass, MD

Pleasant, on time and very helpful. My first visit and I'm very happy I selected Dr. Boulware. He came highly recommended and proved to be as promised. He and his staff were complete professionals. I really liked the system for on-line check in prior to your appointment.

May 22 2019

Review for Dr. Terry Boulware, MD

Dr. Kolosseus has taken care of my mother for many years regarding her urology needs. He is pleasant, competent, and thorough. He is a great physician in the office as well as in surgery. I recommend him highly for Urology needs.

May 17 2019

Review for Dr. Robert Kolosseus, MD

Long waits and poor follow through. Each visit, I waited in the waiting room for up to 2 hours. When my cancer was diagnosed, it took 2 months to get records transfered to the group I chose for treatment.

May 10 2019

Review for Dr. Thomas Gormley, MD

May 08 2019

Review for Dr. Thomas Gormley, MD

Excellent doctor. Very knowledgeable and personable. Has helped my wife and I lose weight and become better educated about our health and proper diet. Have referred many friends to Dr. Gomez who have also had success.

May 02 2019

Review for Dr. Melissa Gomez, MD

I don't like how they charge you an office visit to get an order for your annual physical blood work AND then charge you a second office visit to review the blood work results. The insurance only pays for one visit. Why can't it be listed as a follow-up visit? It is all about money!!!

Apr 27 2019

Review for Dr. Imran Raza, MD

Excellent histological oncologist-- suave with a continental air--seems very concerned about my anemia--excellent receptionist--highly recommend him--love his politics--

Apr 25 2019

Review for Dr. Richard Ross, MD

I've been seeing Dr. Bass for at least eight years and I have been very happy with his professionalism, thoroughness, politeness, communication and the great customer service his staff provides. A+ doctor hands down.

Apr 24 2019

Review for Dr. Harry Bass, MD

Apr 22 2019

Review for Dr. Melissa Gomez, MD

I initially saw him but was very displeased with his professionalism so asked for a female doctor instead. Didn’t find him to be very friendly or thorough in his conversations. Would not recommend.

Apr 08 2019

Review for Dr. John Ramirez, MD

Dr Romanelli was very conscientious and thorough when assessing my knee problems. I have complete confidence is his ability to help me find a solution.

Mar 30 2019

Review for Dr. Daniel Romanelli Sr, MD

Dr. Dodson is my Orthopedic Surgeon of choice. Whenever I have a bone or joint problem I trust him to help me take care of the problem. He is an excellent surgeon and I feel confident in referring my friends to him, knowing that he will give them the same fine care.

Mar 29 2019

Review for Dr. Douglas Dodson, DO

Mar 29 2019

Review for Dr. Louis Benevento, MD

Mar 29 2019

Review for Dr. Robert Graor, MD

The best endo.Dr.I have ever been to.He spent a lot of time with me,listened, and did not make me feel hurried or stupid.He acted with such concern and compassion. DR.Renolds is wonderful and I cant thank him or his office enough for their kindness and knowledge.

Mar 28 2019

Review for Dr. John Reynolds, MD

Mar 28 2019

Review for Dr. Ram Mohan Venepally, MD

Mar 21 2019

Review for Dr. Kamran Kamali, MD

Mar 21 2019

Review for Dr. Brett Henderson, MD

I have a PhD in Biochemistry and have been suffering for a long time... Dr. Snyder not only listened to me, he took on the challenge to help me resolve some of my very complicated health issues. I have hope for the future. Thank you Dr. Snyder and all of your staff!

Mar 21 2019

Review for Dr. Art Snyder, MD

I wrote a review early. Seems to me Dr. Lazaro’s front office relies on office policy to not do thier work. I don’t know this doctor, but am sure he’s a good doctor, but his office staff needs much needed common sense training...Our primary doctor was appalled.

Mar 20 2019

Review for Dr. Richard Lazaro, MD

Mar 18 2019

Review for Dr. Roset Samuel, MD

Dr.Shangbaug-Paiis a wonderful listener, takes time to understand what your going thru and work to find a solution plus explains questions where one can understand.

Mar 09 2019

Review for Dr. Sangeeth Pai, MD

Dr. Gormley is excellent! No nonsense, no artificial fake smiles, no sugar coating. Just professional, quick, and thorough patient care. Got in, got it done, got out. No fluff, no wait.

Mar 09 2019

Review for Dr. Thomas Gormley, MD

Mar 09 2019

Review for Dr. Jason Rosenberg, DO

in Satellite Beach, FL - Mar 07 2019

Review for Dr. Brett Henderson, MD

in Calhoun, GA - Mar 07 2019

Review for Dr. Art Snyder, MD

Knowledgeable and patient friendly. Takes the time to answer any questions and explain any aspect of your condition and/or treatment that is not fully understood.

in Alamogordo, NM - Mar 02 2019

Review for Dr. Terry Boulware, MD

in TRUTH OR CONSEQUENCES, NM - Feb 28 2019

Review for Dr. Daniel Romanelli Sr, MD

in Las Cruces, NM - Feb 19 2019

Review for Dr. Melissa Gomez, MD

in Las Cruces, NM - Feb 08 2019

Review for Dr. Leonard Metildi, MD

Feb 07 2019

Review for Dr. Melissa Gomez, MD

Second shoulder surgery by Dr. Romanelli, one each side now and the results are spectacular. He is a very thorough and attentive surgeon and his support personnel are top of the line. Highly recommended!

in Las Cruces, NM - Feb 06 2019

Review for Dr. Daniel Romanelli Sr, MD

in LAS CRUCES, NM - Feb 01 2019

Review for Dr. Daniel Romanelli Sr, MD

Dr. McArthur is an incredible surgeon. Along with her whole team, she is saving lives, helping people to live healthier and making dreams come true. A real asset to this community. Also the first surgeon in the area to do robotic assisted bariatric surgery.

Jan 27 2019

Review for Dr. Karina McArthur, MD

Location

Mountain View Regional Medical Center

4311 E Lohman Ave, Las Cruces, NM 88011