Memorial Medical Center

64%

Patients that would definitely recommend
6% lower than the national average


Memorial Medical Center is a medical facility located in Las Cruces, NM. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10
10% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Provider Reviews

I’ve always had fantastic treatment here. All the staff are very caring and considerate. I can’t recommend them highly enough.

Amanda Sep 13 2020

Review for Dr. Pai

Dr O’Meara takes all the time that is necessary to make sure you are comfortable and understands what your needs are. He is very knowledgeable and professional.

Carol Payne Sep 11 2020

Review for Dr. O'Meara

I can not say enough about Dr. O’Meara . He always listens to my concerns and reassures me everything is going great . I feel so blessed my Orthopedic doctor referred me to him in January ?? God Bless to his Staff too !

Sep 11 2020

Review for Dr. O'Meara

I love Dr Pai and the staff in this office. They make you feel special and listen to your needs. I am also happy that I can make appointments to do my lab and most of my health needs are met here. All of them seem to get along so well in the office and are always laughing.

Laura Zarur Sep 09 2020

Review for Dr. Pai

HealthyJimmy Sep 04 2020

Review for Dr. Garcia

I have seen him for cancer treatment and follow up for 8 years. He is always professional, sensitive to my concerns and takes time to answer my questions. He follows through on requests in a timely manner.

Sep 03 2020

Review for Dr. Greenfield

He's been my Doctor for 4 and a half years and I can say he will never again be my Doctor.

Linda Glova Aug 31 2020

Review for Dr. Greenfield

Incredible diagnostician with encyclopedic knowledge of internal medicine. Consistently excellent referral resource. Unfailingly kind and compassionate.

Aug 26 2020

Review for Dr. Attiogbe

Pat Berrington Aug 22 2020

Review for Dr. Raza

Dr Payan was very professional. He recommended treatment and took the the time to explain why the treatment he recommended. I am still in the midst of treatment, but was happy with the overall visit. Staff was professional and courteous.

Aug 16 2020

Review for Dr. Payan

Cheryl Naylor Aug 08 2020

Review for Dr. Felts

My First time with DR. Boulware.... and it was WONDERFUL... He gave me hope that I haven't had in months.. His wisdom, his listening and immediate attention to what I am needing.. I AM SOO GRATEFUL TO HAVE BEEN AND WILL BE IN HIS Care !!!

Cleo Carroll Aug 07 2020

Review for Dr. Boulware

Delores Hale Aug 07 2020

Review for Dr. Nattakom

Michelle Aug 02 2020

Review for Dr. Gillihan

ARMENDARIZ HAS CANCELLED ME TWICE. FIRST TIME 2 HOURS BEFORE MY TELEVISIT THEN A DAY BEFORE I WAS FINALLY GOING TO GET TO SEE HIM. I GUESS MY CONDITION AND TIME ARE NOT IMPORTANT TO HIM.

Jul 28 2020

Review for Dr. Armendariz

What an awesome and kindest of professionals that I've ever seen in my 40+ years as a health professional. He helped my 90 yo mom and I pass thru her health crisis. A true God send?! Gracias!

Les Flores, Sr. Jul 28 2020

Review for Dr. Sandoval

I am extremely impressed with Dr. Hatem. He knows is specialty!! He listened and addressed my questions and concerns. Knowing what is going on with my body has eased all manner of anxiety for me. I highly recommend him. You can rest assured that you are in very capable hands.

Sandy Jul 23 2020

Review for Dr. Hatem

James Mark Jul 23 2020

Review for Dr. Romanelli

Got in quickly, the staff was friendly, the office was bright and spotless and the doctor took time to answer all my questions and did a thorough exam and didn't rush through it. I think he's the best dermatologist in this area.

itsizzi Jul 16 2020

Review for Dr. Ondo

Jul 16 2020

Review for Dr. Dieker

Arleen Jul 15 2020

Review for Dr. Wash

participates in patient abandonment when trying to reschedule appointments due to a pandemic.

zach miller Jul 15 2020

Review for Dr. Joukhadar

participates in patient abandonment because the patient reschedules during a pandemic.

zachary miller Jul 15 2020

Review for Dr. Joukhadar

Very nice , very understandable and I enjoyed the help I got for the receptionist and nurses and doctor

Deseree Bell Jul 09 2020

Review for Dr. Felts

Amazing place to start this new Journey. Staff is kind, very communicative, and supportive. The doctor was very nice in breaking down each procedure in a language that I can understand. I highly recommend anybody that wants to do the surgery to use this team.

Danielle Strawn Jul 09 2020

Review for Dr. Felts

Jul 03 2020

Review for Dr. Darag

I have been very pleased with Dr. Oushy’s care and skill. She is very responsive.

Jacqueline Sentenne Pettit Jun 30 2020

Review for Dr. Oushy

I felt I needed a re-evaluation of my medications. Dr. B was very attentive, as always, and made some suggestions re: dosage. Follow up scheduled. Very prompt and efficient care. I much prefer a face-to-face consult. Did the Telephone thing only one time.

Jun 26 2020

Review for Dr. Boulware

always pleasant to visit with Dr. Boulware - always attentive- always answers my questions - tells me what I need to know and address.

Tim Jun 26 2020

Review for Dr. Boulware

Make an appt for 11:00 and maybe be seen 2.5 hours later...really

Jun 23 2020

Review for Dr. Wash

What a wonderful, knowledgeable and caring doctor. She is patient, interested and always looks outsde the box. I have been her patient for over 15 years. I have referred many friends........they love her too! and so, by the way does my husband who has never had a "lady" doctor before!!

Gail DeLong Jun 20 2020

Review for Dr. Sierra

Jun 18 2020

Review for Dr. Ondo

He did no testing. Told me nothing is wrong with me and prescribed me antidepressants. My stomach is in pain. I didn't go there cause I'm sad. I went there with severe abdominal pain and extreme excessive diarrhea. I think they're lazy at this office and they don't give a crap about me literally.

Stacy Sumner Jun 14 2020

Review for Dr. Podila

Highly recommend! She's knowledgeable, willing to answer any/all questions, doesn't rush, very welcoming.

Dawn Jun 13 2020

Review for Dr. Coalson

S. Webb Jun 12 2020

Review for Dr. Cuevas

Dr. Fernandez is an exceptional physician. He was thorough, answered questions, and explained in detail.

Norma Talamantes Jun 12 2020

Review for Dr. Fernandez

Rosalie Thompson Jun 11 2020

Review for Dr. Boulware

Jun 11 2020

Review for Dr. Williams

This is about D.r Boulware! Tele-visit went well.

Florence Dean Jun 05 2020

Review for Dr. Boulware

J Brown Jun 02 2020

Review for Dr. Romanelli

Christy Jun 01 2020

Review for Dr. Samuel

Excellent, caring and brilliant physician

Liz May 29 2020

Review for Dr. Muralidhasan

It takes awhile to see Dr Snyder, but he is very thorough in translating his diagnosis or treatment in layman's terms. He knows the woes of arthritis patients VERY well, and is an asset to his patients.

Steven E Adams May 28 2020

Review for Dr. Snyder

I agree. His office should be picking up calls and answering questions regarding prescriptions that need to be filled. This is absolutely unacceptable.

May 28 2020

Review for Dr. Lazaro

Terrible Dr! Run ...

Rachel May 25 2020

Review for Dr. Ganem-Perez

May 22 2020

Review for Dr. Greenfield

I saw Doctor Baker for my FAA Flight physical exam ... He was great. As a fellow flight enthusiast he was super friendly and helpful.

212 May 20 2020

Review for Dr. Baker

This man is a wonderful provider, he treated my cancer, provided hope, listened and cared about ME!

May 16 2020

Review for Dr. Willis

May 11 2020

Review for Dr. Duran

Mary Lou Long May 09 2020

Review for Dr. Fernandez

Cody May 09 2020

Review for Dr. Orellana

We were never able to get script filled because no one answers phone and mailbox is full!

Charlie Freeman May 09 2020

Review for Dr. Orellana

He has been my GP since 2005 He listens. Is compassionate. And very Intelligent

May 06 2020

Review for Dr. Attiogbe

Came in Friday the 1st of May. Was completely satisfied with my visit. Told me about my pain. Took my boot off and exchanged it with an ankle brace. I’m walking a lot better with the brace.

May 06 2020

Review for Dr. O'Meara

James Shoup III May 05 2020

Review for Dr. Okoli

Best all round Doc on the planet. Easy to speak to and he has sincere interest in your overall health. He has assembled a Super team of Medical Professionals to meet your needs. Lucky for you, if you can call him your Doc!

Robb May 03 2020

Review for Dr. Schaefer

He did an outstanding job of redoing hip surgery on my left hip. He saved my life.

May 03 2020

Review for Dr. Goodman

Apr 27 2020

Review for Dr. Joukhadar

jparkey Apr 24 2020

Review for Dr. O'Meara

Absolutely love this man. The most compassion doctor I have ever had. Actually listens and spends time with each of his patients. His staff is awesome; very courteous and friendly! Certainly a role model for ALL physicians!

Amparo Colquitt Fontes Apr 22 2020

Review for Dr. Fernandez

David Bjorsness Apr 16 2020

Review for Dr. Romanelli

I was very pleased with this Dr. Very informative with my diagnosis and made sure I was comfortable with the medications I had to take.

Apr 15 2020

Review for Dr. Rowland

Dr. Romanelli repaired my shoulder. I’m now out about a month and I’ve experienced a lot of progress. Currently progressing through physical therapy and am confident in my total recovery.

Apr 15 2020

Review for Dr. Romanelli

Friendly, professional, and very compassionate. I like the way he communicates with his patient. He asks questions and doesn't assume or prediagnose your condition. He is a good listener and a good practitioner. I highly recommend him.

Leo Clear Apr 15 2020

Review for Dr. Rowland

Every time we go in he makes us feel welcome and answers any questions we have, he is wonderful with our baby and we couldn’t ask for a better doctor!

Jayde Dacy Apr 15 2020

Review for Dr. Rowland

Excellent doctor. Very knowledgeable and kind hearted.

Gabby Apr 14 2020

Review for Dr. Muralidhasan

Pamela Crume Apr 02 2020

Review for Dr. Oushy

Dr. O’Meara, Dr. Sapien, and entire staff are wonderful. All of them are extremely courteous, patient, and professional. Doctors know their stuff! Had a bunion removed. They did an outstanding job!! I would highly recommend them! Thank you!

Diana Apr 01 2020

Review for Dr. O'Meara

On 3/30 was told office was closed until further notice by an answering service who (not by her own fault) had no further information period. The good doctor could at least employ 1 or 2 people to answer patients questions by phone during this critical time. Bad form Dr Lazaro.

Bob Mar 30 2020

Review for Dr. Lazaro

visit to the hospital

beast Mar 26 2020

Review for Dr. Quesada

Always sharp and knows what to do.

Mar 25 2020

Review for Dr. Boulware

Dr. Price is a blessing to our family! She has taken excellent care of my teenagers, and she is always willing to answer any questions that arise. I highly recommend her!

Sara Sniezek Mar 22 2020

Review for Dr. Price

I think Dr. Orleans has made my life much better because of his treatment for my COPD. I have been seeing him for almost 4 yrs now, totally wonderful doctor!

Judith Mims Mar 19 2020

Review for Dr. Orellana

I love him!

Maria Grijalva Mar 14 2020

Review for Dr. Fernandez

Dr Pai listens and puts into account what you tell her. I think I am an informed patient and I appreciate the fact that she respects that and do not treat me like I am stupid. I think she is easy to talk. I appreciate also the fact that she actually assess me than just orders medications or labs.

Mar 12 2020

Review for Dr. Pai

Sam G Mar 10 2020

Review for Dr. Rowland

Mar 07 2020

Review for Dr. Leon

Great doctor. He is very thorough and caring, professional and follows through. Continues to research and stays abreast in his fields. He takes time with each patient . It’s like going to Mayo!

Wanda A Mar 07 2020

Review for Dr. Berkson

A great Dr.

Mar 03 2020

Review for Dr. Rowley

Gilbert Castaneda Mar 01 2020

Review for Dr. O'Meara

Stuart Fletcher Feb 27 2020

Review for Dr. Patterson

Check in was very easy and smooth! Mandy and Elizabeth were very kind and professional. Dr. Boulware is excellent!

Sandy Goga Feb 24 2020

Review for Dr. Boulware

Irene Feb 23 2020

Review for Dr. Pai

Feb 23 2020

Review for Dr. Hinshaw

Dr. Leon saved my life. After suffering several heart attacks and two Code Blues, I was stabled. He has been treating me for CHF, bp and PAD. He's a great doctor. His wait time in the office is difficult, but I feel he knows what he's doing and has my best interests in mind.

Jason B Feb 20 2020

Review for Dr. Leon

Absolute professional. Conducted a fantastic surgery to reattach my pectoral muscle with no problems.

James G. Feb 19 2020

Review for Dr. Romanelli

The entire staff was beyond accepting and made me feel good to be there. I feel so blessed to be on this journey and Dr. Felts on my side to help me in taking the first step to better healthier future.

M. White Feb 18 2020

Review for Dr. Felts

Dr Gonzalez-Ayala listened to all my concerns and addressed each one. He's very patient and helpful. I'd recommend him to anyone.

Carlos Feb 16 2020

Review for Dr. Gonzalez-Ayala

Lateshia Boswell WILLIAMS in NM - Feb 15 2020

Review for Dr. Samuel

Feb 15 2020

Review for Dr. Raza

Best care ever received, always ready to get you to whoever can solve the problem if they can't. Plus most of your needs can be done within the same building...no running all over the valley!! Love these folks. I get my allergy shots and lab work done here too.

M Cheney Feb 13 2020

Review for Dr. Pai

Feb 10 2020

Review for Dr. Callaghan

Great visit, Quite good news about my heart health! (5 stents)

Luin "Dex" Dexter Feb 09 2020

Review for Dr. Boulware

dr Maidana Paz went through every point of the check up, explained clearly the details of the tests, the reasons and options of medications. She shows dedication and vocation for medicine.

Lili Feb 07 2020

Review for Dr. Paz

It was great having Dr Leon work on my heart he saved my life. His staff is great and overworked but they are life savers too. Team work with great results I would recomend them to anyone.

Martin F Trujillo Feb 06 2020

Review for Dr. Leon

Feb 06 2020

Review for Dr. Oushy

Location

Memorial Medical Center

2450 S Telshor Blvd, Las Cruces, NM 88011

Frequently Asked Questions

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