Lovelace Westside Hospital
Patients that would definitely recommend
4% higher than the national average
Lovelace Westside Hospital is a medical facility located in Albuquerque, NM. This hospital has been recognized for Patient Safety Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2021)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceLovelace Westside Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Lovelace Westside Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Carolyn Markland Jan 25 2023
Review for Dr. Werner
Dr. Sanchez is professional, caring, a good listener who discusses all concerns and questions thoroughly. She is an excellent primary care physician and I feel lucky to have her as my doctor.
Jan 17 2023
Review for Dr. Sanchez
OMG - no question - he repaired my R rotator cuff 10 y-ago - to the point it's like it never happened. Spouses' TKR 15 y-ago; my TKR - right < 1 year ago and perfect results! Weight bearing same day right after surgery and home the same day! Again, Almost as if it didn't happen! Right now...
GBC Jan 15 2023
Review for Dr. Sacoman
Dr. Werner is an excellent surgeon, who upon meeting him, has a sharp, well-dressed and professional appearance. He was very personable and articulate in his review of my condition, and easy to communicate with, addressing all of my concerns. The way in which he handles himself put me so much at...
Jan 12 2023
Review for Dr. Werner
Total knee replacement, right knee. Surgery could not have gone better. No complications. Dr. Werner was fully invested in the entire patient/doctor experience. He was easy to deal with, inspired confidence in his knowledge and ability, and took the time to listen and answer questions. My...
Max Shepherd Jan 12 2023
Review for Dr. Werner
Location
Lovelace Westside Hospital
Frequently Asked Questions
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Is Lovelace Westside Hospital highly rated with patients?
Dr. Mark Werner is an outstanding Orthopedic Surgeon. I had both total knee replacements done within six months and have incurred no problems at all. I would recommend Dr. Werner as he was very upfront about the procedures and what to expect before, during and after the surgery. Dr. Werner is a...