Eastern New Mexico Medical Center
Patients that would definitely recommend
15% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
8% lower than the national average
Would definitely recommend
15% lower than the national average
Eastern New Mexico Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Eastern New Mexico Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
April Smith Jan 22 2021
Review for Dr. Herrin
I used to recommend this practice. No more! Everybody that I persuaded to join has left. Foolishly I stayed for convenience. We all agree that the level of care has dropped dramatically. Now the practice is characterized by indifference, inertia and gatekeeping. Also the office looked like a free...
Jan 22 2021
Review for Dr. Barakat
I have never experienced anything like this. Dr Hale's bedside manner was horrible. I've never felt so rushed. Not only did she not explain anything to me.But when I was scared, she didn't even comfort me period. She made me feel more scared during my procedure. Never once did I feel safe in this...
Jan 16 2021
Review for Dr. Hale
I was so scared to see a doctor. I waited 18 years to do so. Dr. Hale was patient and kind to me. She could see my anxiety and depression. She calmed me down and gave me the starting point fit my total body treatment. So glad I found her.
Kelley O Jan 16 2021
Review for Dr. Hale
He has been my PC Doctor for several years. I have complete confidence in him.
Jan 09 2021
Review for Dr. Dake
Location
Eastern New Mexico Medical Center
Frequently Asked Questions
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Professional, kind and knows what he is talking about!