Eastern New Mexico Medical Center

55%

Patients that would definitely recommend
15% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10
8% lower than the national average

55%

Would definitely recommend
15% lower than the national average

Eastern New Mexico Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Eastern New Mexico Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Provider Reviews

Professional, kind and knows what he is talking about!

April Smith Jan 22 2021

Review for Dr. Herrin

Jan 22 2021

Review for Dr. Barakat

Jan 16 2021

Review for Dr. Hale

I was so scared to see a doctor. I waited 18 years to do so. Dr. Hale was patient and kind to me. She could see my anxiety and depression. She calmed me down and gave me the starting point fit my total body treatment. So glad I found her.

Kelley O Jan 16 2021

Review for Dr. Hale

He has been my PC Doctor for several years. I have complete confidence in him.

Jan 09 2021

Review for Dr. Dake

Location

Eastern New Mexico Medical Center

405 W Country Club Rd, Roswell, NM 88201

Frequently Asked Questions

Where is Eastern New Mexico Medical Center located?

Has Eastern New Mexico Medical Center won any recent awards from Healthgrades?

Does Eastern New Mexico Medical Center score well in safety ratings?