Hackensack University Medical Center

73%

Patients that would definitely recommend
3% higher than the national average


Hackensack University Medical Center is a medical facility located in Hackensack, NJ. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Bariatric Surgery Excellence Award™ (2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Cranial Neurosurgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in cranial neurosurgery

Labor and Delivery Excellence Award™ (2019, 2018, 2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Hackensack University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Hackensack University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Five years of quality treatment and a personal interest in my well being. I highly recommend Dr Munver

Aug 07 2020

Review for Dr. Munver

Dr. Geliebter is a fantastic Specialist. He is knowledge and caring. He spends time with his patients and plans accordingly for their needs and health care plan. The office is a seamless operation that runs very efficiently.

Timothy D Cooper Aug 07 2020

Review for Dr. Geliebter

Thrilled with Dr. Lee. She is meticulous in everything she does and enabled me to have pain free days.

Susan Aug 07 2020

Review for Dr. Le

No question the most informed, compassionate, and thoughtful physician I have ever encountered. He’s the only one I would trust to deliver my children.

Aug 07 2020

Review for Dr. Shoman

Katherine Aug 07 2020

Review for Dr. Ephrem

Provided accurate analysis of the problem and quick and painless procedure

B. S. Aug 07 2020

Review for Dr. Haberman

Yes.

Aug 06 2020

Review for Dr. Pilar

it was overall at great experience

Joe T. Aug 06 2020

Review for Dr. Haberman

Dr. Kayal is kind, compassionate, and very knowledgeable. He takes time to answer questions clearly and takes an interest in your concerns. His staff is excellent from support personnel to PAs and physical therapy. I would recommend him without reservation.

Aug 06 2020

Review for Dr. Kayal

Aug 06 2020

Review for Dr. Shakiba

Aug 06 2020

Review for Dr. Kamal

Aug 06 2020

Review for Dr. Lashin

Terrific doctor.

Robert K. Aug 06 2020

Review for Dr. Livelli

Very Professional and experienced. Great results with my hip replacement!

Vince O Aug 05 2020

Review for Dr. Klein

Dr. Ahmed is the best. His practice is attentive and thorough. They have a great system setup for safety. Today was another great visit and my first since COVID19. Well done! Thanks to him and his staff. I’m also an RN. This is a great practice.

Scott Cooper Aug 05 2020

Review for Dr. Ahmed

Dr. Kim is highly intelligent and her explanations are clear. She takes into consideration your personality. My only complaint is she is often not available due to maternity leaves, which I don’t blame her for of course.

Mary Laginestra Aug 05 2020

Review for Dr. Kim

Extremely knowledgeable and patient. Makes you feel super comfortable about discussing sensitive topics; and is super gentle during check ups.

Aug 05 2020

Review for Dr. Mustafa

Dr Amy Ali is an excellent physician who takes the time to sit & listen to your concerns. Dr. Ali and her staff are caring and knowledgeable .I would highly recommend to anyone looking for a primary care doctor.

Peter P. Aug 05 2020

Review for Dr. Ali

Dr. Bauer is a nasty person that refused to answer any questions post-op. I'd highly recommend you look elsewhere.

Aug 05 2020

Review for Dr. Bauer

He is very good listening and helpful

Aug 05 2020

Review for Dr. Lee

Dr Cahill did a perfect job replacing my right knee

Dina S. Aug 05 2020

Review for Dr. Cahill

I had my first visit with Dr. Flanzman and was very impressed. I feel confident about putting my healthcare in her hands. She made me feel at ease and was very thorough. I have already recommended her to a friend.

Patti Mierzwa Aug 04 2020

Review for Dr. Flanzman

I came from New York to see Dr Bassora it was the best decision I made.He is a wonderful and caring Doctor.

Aug 04 2020

Review for Dr. Bassora

O. B. Aug 04 2020

Review for Dr. Noto

Steven Sussman, PhD Aug 04 2020

Review for Dr. Steinberg

Excellent, none better explains very clear for us to understand,thank you for being our doctor and the BEST,GOD bless you

Anjel and Mario Yazidjian Aug 04 2020

Review for Dr. Kasaryan

Dr Geliebter does not rush through the session, takes the time to make sure you understand the treatment instructions and allows you the time to ask questions or address your concerns.

James Maher Aug 04 2020

Review for Dr. Geliebter

Yen Wu Aug 04 2020

Review for Dr. Moss

Aug 04 2020

Review for Dr. Leibu

Dr. Haberman was great! He was so nice and helpful and made me feel very comfortable and hopeful!

Kelly F. Aug 03 2020

Review for Dr. Haberman

Dr. Noto is always a pleasure to speak with on Doctor.com and in person, in his office. He has such a warm, caring personality. He listens with 100 % focus. He is empathetic and professional at the same time, and very knowledgeable and proficient. Dr, Noto is the go-to -Doctor for joint issues!

H. K. Aug 03 2020

Review for Dr. Noto

Jenni James Aug 03 2020

Review for Dr. Park

Paul Sciarrillo Aug 03 2020

Review for Dr. Nemirovsky

EXCEPTIONAL DOCTOR! KNOWLEDGABLE CARING AND TERRIFIC. EDSIDE MANNER!??????????

Aug 03 2020

Review for Dr. Silverstein

Very riendly and helpful staff! Clean and organized office. Dr. Petkov was very easy to follow. He was knowledgeable and personable. He made me feel comfortable, like I had been going to the office forever.

L. S. Aug 02 2020

Review for Dr. Petkov

My experience was excellent. I suffered with an eye infection from 9/11 until 8/14 when Dr Chu was able to help me. I had tried at least 3 other eye doctors who were clueless. I am so grateful forhis treatment, the ultimate surgery suggested by him and the resulting perfect health of my eye.

Kathleen M Blumers Aug 02 2020

Review for Dr. Chu

Lynn M Bittrolff Aug 01 2020

Review for Dr. Suede

Keith Eller Aug 01 2020

Review for Dr. Puccio

Janel Williams Aug 01 2020

Review for Dr. Bozdogan

Very knowledge. Well spoken. Very caring.

Shoaib Mehkri Aug 01 2020

Review for Dr. Faraz

Dr. Maria Keanchong and her staff they care about their patients. I do recommend her. She is my Doctor for the past 20 years. Most of ladies in family go to her and never had complaints. I recommend you to my friends.

Aug 01 2020

Review for Dr. Keanchong

He's been very helpful for me in resolving a pervasive skin issue!

Anonymous Jul 31 2020

Review for Dr. Haberman

liked dr. cahill very much.his office is extremely busy, but he does spend time answering questions and offering explainations.

Anonymous Jul 31 2020

Review for Dr. Cahill

Dr. Geliebter is quite comprehensive; he listens and follows up with questions that clearly indicates that he has heard your concerns. He is quite knowledgeable, but not arrogant. He follows up quickly and his office staff is always available and polite.

Mweiss Jul 31 2020

Review for Dr. Geliebter

Professional, knowledgeable, and personable

Jul 31 2020

Review for Dr. Klein

Excellent

Jul 31 2020

Review for Dr. Felsen

I was a new patient and thought it was great. Very up to date, super clean and lots of COVID safety protocols. Nice friendly caring staff.

Jul 31 2020

Review for Dr. Pilar

Well related explaining things in easily understood language.

Edward Farkas Jul 31 2020

Review for Dr. Chase

Jul 31 2020

Review for Dr. Usal

Bruce Hanson Jul 31 2020

Review for Dr. Munver

Always great service and respect Highly recommend Dr Klein. He did my left hip a few months ago and it’s great, going for the right one in a month

Dennis Veri Jul 31 2020

Review for Dr. Klein

Dr. Klien performed my left hip replacement three years ago and I am very happy with the outcome. He takes his time and explains everything you need to know before the procedure. I wouldn’t trust my hips or knees to anyone else.

John Trahan Jul 31 2020

Review for Dr. Klein

It was five years ago and an Angel friend referred me to Dr Munver. A most wonderful and extraordinary Doctor who cared for me through my surgery and continues to monitor my blessed health because of him. Thank you Dr Munver and HUMC is lucky to have him on board.

Regina Vitti Jul 31 2020

Review for Dr. Munver

fast and got answers

Angelli A. Jul 31 2020

Review for Dr. Haberman

Very Good!

Phil W. Jul 30 2020

Review for Dr. Haberman

Dr. Kayal & Michael Booth are miracle workers & guardian angels. Highly satisfied and recommend to everyone. Roxanne Burdi.

Roxanne Burdi. Jul 30 2020

Review for Dr. Kayal

Excellent physician

Nothing needs improvement Jul 30 2020

Review for Dr. Lesserson

Cedric George Jul 30 2020

Review for Dr. Munver

I have battled high blood pressure for years and Dr. Jackowitz has been able to keep it under control with various medications.

Patrol Conklin Jul 30 2020

Review for Dr. Jacowitz

Anna Pascarello Jul 30 2020

Review for Dr. Safi

Justin Abramson Jul 30 2020

Review for Dr. Goldstein

No wait time, doctor's beside maner was great. I recommend dr. Silva-Karcz

Lorena I. Jul 29 2020

Review for Dr. Silva-Karcz

Always great.Place is clean and the wait isnt that long.

Monika Jul 29 2020

Review for Dr. Oko

arnie kaplan Jul 29 2020

Review for Dr. Munver

well

Ahmed A. Jul 29 2020

Review for Dr. Haberman

Friendly, yet very professional. He makes you feel at ease as he treats you. That is a big plus in my book!

james Signorelli Jul 28 2020

Review for Dr. Tievsky

From the moment I came to the office everyone was so helpful and really explained everything. They all worked so well together and were always friendly. Dr. Cahill made sure to explain everything in detail and was always available to answer any questions.

Ashley H. Jul 28 2020

Review for Dr. Cahill

Ed M. Jul 28 2020

Review for Dr. Petkov

Very good experience, Dr Gold answers all my questions,staff very nice too.

D L Jul 28 2020

Review for Dr. Gold

Dr.Daud-Ahmad is a friendly, knowledgeable, and compassionate doctor! She really takes her time with me and cares about my concerns! Whether in office or Telemed my visits are always a positive one! Bonus- her staff is wonderful as well!

Janice Barone Jul 28 2020

Review for Dr. Daud-Ahmad

Meghan Jul 28 2020

Review for Dr. Berin

Dr. Stuart Goldberg is an extraordinary clinician with an amazing bedside manner. My father was misdiagnosed with MDS and Dr. Goldberg singlehandedly helped him get his life literally back. He is so smart and so respectful to his elderly patients that the visit itself is a pleasure.

Dsw Jul 28 2020

Review for Dr. Goldberg

Dr. H was very intelligent and accommodating

M. M. Jul 28 2020

Review for Dr. Haberman

Jul 28 2020

Review for Dr. Rome

Dr. Braver is the best podiatrist I've found. He found a broken toe that my orthopedist didn't find.

Earl Smith Jul 28 2020

Review for Dr. Braver

I always enjoy going to see Dr Rastogi, he makes you feel like he cares about your concerns and how to solve them.

Josephine Mckinney Jul 27 2020

Review for Dr. Rastogi

Richard Palatucci Jul 27 2020

Review for Dr. Jacowitz

Jul 27 2020

Review for Dr. Daud-Ahmad

He has always gives you ample time to listen and never rushes you during a visit

Al P. Jul 27 2020

Review for Dr. Noto

Bobby D. Jul 27 2020

Review for Dr. Petkov

Dr Soroko runs a tight office and has great staff supporting her. It is clean and keeps to schedule. She is never in a rush and goes over your results and progress in ways that are easy to understand. And she does not hesitate to reach out to other doctors for collaboration when needed.

Dan Silver Jul 27 2020

Review for Dr. Soroko

Dr Jack is the most understanding and caring doctor I have ever been to. He really knows his patients and takes his time with you. I would highly recommend Dr Cappitelli to everyone I know. The absolute best!! I trust him with my lif

Gina Fonde Jul 26 2020

Review for Dr. Cappitelli

Bob Helm Jul 26 2020

Review for Dr. Munver

Very thoughtful and thorough. Great results.

Jul 25 2020

Review for Dr. Cumarasamy

I have known Dr. Fellman for a long time and always felt visits were helpful and educational. He explains well and is patient. Never ignores a question. The Telemedicine visit was much better than I expected. More relaxed and time to talk.

Madeleine Jul 25 2020

Review for Dr. Fellman

Absolutely! She’s the Best ! Always willing to lessen. And give great advice . Makes you feel she cares .

Tatiana krosikov Jul 25 2020

Review for Dr. Krasikov

Excellent provider with exceptionally responsive staff.

Jul 25 2020

Review for Dr. Angels

Cannot say enough about this group. I would rate them 10 stars. I also found office staff to be great.

Jean Stefani Jul 25 2020

Review for Dr. Gronowitz

First visit and I've gotten so much information about acne. Dr. Haberman knows his stuff. Customer service was great. Front desk ladies are super nice. I def recommend if you're having issues with acne.

J. G. Jul 24 2020

Review for Dr. Haberman

Dr Lewis is very kind and thoughtful. Explains thoroughly. Makes you feel comfortable

Christie Minigiello Jul 24 2020

Review for Dr. Lewis

George Jul 24 2020

Review for Dr. Sahni

Dr. Levine was amazing. He helped calm my fears of having surgery. He took the time to explain the procedure and recovery. He never pressured me into surgery and his bedside manner was excellent.

Jul 24 2020

Review for Dr. Levine

It was a informative follow-up, happy with the service.

Anonymous Jul 24 2020

Review for Dr. Haberman

Dr. Haberman treated my skin for years as a teenager. His products are amazing and I continue to use them as an adult. I'm very happy with my skin.

Kristin P. Jul 23 2020

Review for Dr. Haberman

Dr Haberman has been caring for me for over 15 years. He was able to diagnose my health concern at an early stage (Shingles) and because of that... he was able to minimize any long term effects from Shingles. Extremely professional and courteous and respected my privacy.

Danny L. Jul 23 2020

Review for Dr. Haberman

Brianna Jul 23 2020

Review for Dr. Sahni

Location

Hackensack University Medical Center

30 Prospect Ave, Hackensack, NJ 07601

Frequently Asked Questions

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