Wentworth - Douglass Hospital

85%

Patients that would definitely recommend
15% higher than the national average


Wentworth - Douglass Hospital is a medical facility located in Dover, NH. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Wentworth - Douglass Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Wentworth - Douglass Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

I have see Dr. Hyett several times over the years to have hemorrhoids banded. He always takes time to listen to you and does as great job of explaining things. He's very thorough, compassionate, considerate and professional. I highly recommend him.

Brian S Jun 12 2021

Review for Dr. Hyett

Dr. Sullivan is great, but his staff provides zero communications. It takes forever to get a response from his office about something as simple as a prescription refill. In the interest of efficiency they made me feel ignored, uninformed and nervous about my surgery.

KDPaine Jun 04 2021

Review for Dr. Sullivan

Allison L. Foran May 26 2021

Review for Dr. Dirksmeier

He seemed concerned with my problem and remembered details I'd mentioned to him on my last visit. Did his best addressing my medical problems, but also spent time just chit-chatting about unrelated stuff. Very personable guy!

Matt C May 15 2021

Review for Dr. Thompson

Very personable. His office was easy to get an appt with and everyone was friendly.

Gotalimp May 14 2021

Review for Dr. Thompson

Location

Wentworth - Douglass Hospital

789 Central Ave, Dover, NH 03820

Frequently Asked Questions

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