Southern New Hampshire Medical Center

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Southern New Hampshire Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Southern New Hampshire Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Excellent experience from checking in through to the end of the appointment. Dr Dzen took the time to discuss options and future planning.

Jul 06 2020

Review for Dr. Dzen

Staff is always great

Rob Jul 02 2020

Review for Dr. Houston

SH Jul 02 2020

Review for Dr. Flannery Jr

Monica Jun 30 2020

Review for Dr. Lundquist

Dr. Flannery explained the procedure clearly to me. He answered questions fully and asked if I had more. The surgery for diverticulitis was completely successful.

C. T. Giffin Jun 29 2020

Review for Dr. Flannery Jr

Emery Jun 25 2020

Review for Dr. Lauretano

Sheila Jun 23 2020

Review for Dr. Connelly

Jun 23 2020

Review for Dr. Johnson

Dr. Castro spent over an hour advising me regarding cancer treatment. He was extremely knowledgeable, and patient . I am very fortunate to have him on my team . He is true professional and an asset to the Cancer center at MGH.

Barbara La Sala Jun 21 2020

Review for Dr. Castro

Arthur King Jun 18 2020

Review for Dr. Handa

Jun 05 2020

Review for Dr. Marino

He was AMAZING. I went in so scared and walked out calm and informed. I never felt rushed. He was very kind.

May 30 2020

Review for Dr. Jimenez

Very personable and easy to talk to. Has helped me with my medical issue. I'm very satisfied with Dr. Johnson as my Urologist.

May 28 2020

Review for Dr. Johnson

May 27 2020

Review for Dr. Karagosian

He is always on time; I've never waited more than 5 min in the waiting room. He very knowledgeable in his field. He is courteous and gives you all the information you need to take care of your foot problems.

Sascha May 26 2020

Review for Dr. Court

May 26 2020

Review for Dr. Karagosian

Amelia May 20 2020

Review for Dr. Oteri-Ahmadpour

Dr. Wilkening is very knowledgeable and went above and beyond to help me get the answers I needed. I NEVER felt rushed and not only is he a good Surgeon he cares about his patients.

Nancy May 20 2020

Review for Dr. Wilkening

Charmagne May 20 2020

Review for Dr. Sixon

I was told Dr Sixon is no longer practicing in Milford and had to choose another Dr. . I have always been treated with a friendly atmosphere with Dr Sixon besides being my Dr I considered him like family very caring and concerned about my health . I will miss you Dr Sixon

Michele Comeau’s May 19 2020

Review for Dr. Sixon

Dr Connelly helped with my pain and I’m very happy with his practice.

May 19 2020

Review for Dr. Connelly

He is taking care of my critically ill husband in the ICU. He regularly calls to explain how he's doing, explains all of what has and is happening and does so in an easy to understand manner.

May 18 2020

Review for Dr. Klein

May 15 2020

Review for Dr. Handa

Bob G, North Andover, MA May 13 2020

Review for Dr. Connelly

Successful spinal surgery performed by Dr. Wilkining in March 2020. Patient, kind and very personable doctor.

May 09 2020

Review for Dr. Wilkening

May 01 2020

Review for Dr. Connelly

Horrible! I agree with all the other bad review s. Totally arrogant and rude. Time to retire and give us all a break.

Jaclyn young Apr 25 2020

Review for Dr. Marino

Very rude person

Apr 22 2020

Review for Dr. Leahy

BRING OUR DR. SIXON BACK!!! SO WRONG THE BEST DOCTOR THAT TREATED HIS PATIENTS WITH CARE AND LITERALLY CARED ABOUT YOU. THIS IS A TRAVESTY!!!!!! The office without him will close ,being they have no compassion and no respect for their patients.

Apr 21 2020

Review for Dr. Sixon

Dr. K has been my Primary doctor for the past 7 years. She is focused, thorough and personable.

John S. Apr 16 2020

Review for Dr. Kuchipudi

Jim Apr 15 2020

Review for Dr. Johnson

Great doctor. Very professional, and always takes time to review my issue. Explains to me what he has planned on how he is proceeding to stay on top of my bladder cancer. I trust his decision and would recommend him.

Virginia Apr 10 2020

Review for Dr. Johnson

Dorothy Fay Apr 09 2020

Review for Dr. Cohen

Very caring, respectful and firm. Knows her stuff, and cares. Dedicated and fights for her patients!

Apr 04 2020

Review for Dr. Garcia

Apr 03 2020

Review for Dr. D'Agostino

Mar 26 2020

Review for Dr. Pho

Saved my Mom’s Life Mar 26 2020

Review for Dr. Gadey

Matt and Tina Landel Mar 26 2020

Review for Dr. Lammers

He is a fantastic doctor. He explains everything very well. He takes the time with you, he does not rush.

Carole Dishong Mar 25 2020

Review for Dr. Sixon

10 years later and I am still dealing with his mistakes. WORST DOCTOR EVER!!!!!!

David D Mar 22 2020

Review for Dr. Marino

Highly discouraged former patient Mar 18 2020

Review for Dr. Davis

Very pleasant and caring and knowledgable. Most importantly you can tell he cares and has compassion for his patients and I only met him once. So I hope my first impression continues true as he is now my new urologist.

Marie Boston Mar 12 2020

Review for Dr. Wotkowicz

Mar 11 2020

Review for Dr. Cohen

Mar 08 2020

Review for Dr. Govindaraju

Fantastic family dr. She listens and follows up on her patients. She gives you choices and doesn’t push prescriptions. I would highly recommend her.

Mar 05 2020

Review for Dr. Maxwell

The best doctor ,listens to his patients

Lou rachlin Mar 03 2020

Review for Dr. Dionne

Feb 28 2020

Review for Dr. Wilkening

Feb 26 2020

Review for Dr. Rahman

Dr. Kaupp is a compassionate and knowledgable doctor. As a longtime patient, he has helped me overcome multiple illnesses. I could go on and on, but Dr. Kaupp is just phenomenal.

Liz Feb 22 2020

Review for Dr. Kaupp

kerri m Feb 22 2020

Review for Dr. Wolf

Multiple visits, multiple surgeries over the last 2 years. Excellent surgeon, he takes the time to explain what is happening and what are my options. Great follow up post surgery. Office staff are top notch as are the surgical nurses.

Michael Murray Feb 21 2020

Review for Dr. Young

On Jan.6,2020, Dr. Hogan performed a complete Hip Replacement on me. Stayed in the hospital for only one night. Small incision and drove after two weeks. It's now 4 weeks and I feel like a newly revived 68 year old! Thank You, Dr. Hogan for being such a skilled Surgeon.

Suzanne Rodrigue Feb 20 2020

Review for Dr. Hogan

Very pleased!

Feb 19 2020

Review for Dr. Mancuso

Feb 19 2020

Review for Dr. Flannery Jr

Shadiest and rudest doctor I have ever come across. I am a professional and he kept asking if I smoked marijuana. He kept implying that I did and when I told him no, he laughed and told me he didn’t believe me. If you are reading this review, my advice to you is to stay far, far away!!!

Feb 18 2020

Review for Dr. Fleischer

First visit. Dr. Dzen is down to earth, very thorough & knowledgeable. Pleasing & calming manner. Took the time to get to know us & make us feel comfortable & welcomes. Definitely recommend Dr. Dzen!

Diane & Don Cornett Feb 11 2020

Review for Dr. Dzen

Personable & knowledgeable. Takes his time to explain & genuinely seems to care about his patients.

Feb 11 2020

Review for Dr. Klein

Dr Lammers is a very caring physician and does a thorough job listening to me and always makes sure i get the best of health care that is required. I never feel rushed and always leave with the answers i was looking for

Pam P Feb 11 2020

Review for Dr. Lammers

Feb 09 2020

Review for Dr. Granok

Dr. Dionne has been my PCP for 20+ years. She remembers my history, listens to my perspective, takes time to ensure my comprehension and serves as an advocate when working with my specialists.

Feb 07 2020

Review for Dr. Dionne

Have diabetes, which is now under control. Dr Ivan is remarkable. Spends a lot of time during each visit, makes sure I understand all aspects of my treatment. Sometimes follows up by phone!!!. Stays up to date with latest medical developments. Kudos to his supporting staff, nurses etc

Feb 05 2020

Review for Dr. Boyadzhiev

A smart and caring physician, one of the few.

Mark Feb 04 2020

Review for Dr. Dionne

Dr. Honigsberg is a highly skilled surgeon, who gently explained all of the available ways to treat my condition, with a compassionate attitude towards patient comfort.

Jeffrey N. Feb 01 2020

Review for Dr. Honigsberg

Timely. All staff are efficient and pleasant. Carol really listens and helps her patients come to the best decisions for their health. Always returns phone calls.

Jan 31 2020

Review for Carol Pelletier

Dr. Tobar is incredibly intelligent, personable & just simple wonderful.

Jan 29 2020

Review for Dr. Tobar

Horrendous

Jan 29 2020

Review for Dr. Tisdale

I had shooting pain down my legs and could no longer play racquetball. Dr Couture ordered xrays, found the problem and referred me to Physical Therapy, which fixed me. I feel Dr. Couture understands how important it is to get back to playing sports and being active. I am very pleased.

BobNH Jan 24 2020

Review for Dr. Couture

Debra Jan 23 2020

Review for Dr. Castro

Jan 21 2020

Review for Dr. Pho

She lied to me, picks n chooses when she will b a Dr. Does not want to dumps u. Suffer n die. I have few major probs, she ignored. Had surprise surgery suffer, surgeon couldn't help me due to her chooses. I'm expendable every single time. I kñow others brand ins get whatever, treated good

Jan 18 2020

Review for Dr. Desocio

Recently had surgery with Dr Tsaparlis He is the most caring doctor I have ever had Had the same surgery years ago and he did a better job than the last Surgeon with Much less pain. Excellent Surgeon

Jan 11 2020

Review for Dr. Tsaparlis

Dave Carter (proxy for patient) Jan 10 2020

Review for Dr. D'Agostino

Jan 02 2020

Review for Dr. Connelly

Receptionist was so rude we Never even booked appt. she made my sick wife feel worse then she did before the call. I was blown away at how they treat people.

AJ Miller Dec 31 2019

Review for Dr. Ramas

Paid $150 out of pocket for a consultation. The whole appointment lasted 7 minutes. The doctor was not informative and showed no compassion. He is the worst doctor I’ve ever seen in my life.

Dec 31 2019

Review for Dr. Ehrlichman

Dec 31 2019

Review for Dr. Rahman

Very thorough and provided information and explanations about overall health history.

Mack Elliott Dec 31 2019

Review for Dr. Dzen

Andrew F. Dec 31 2019

Review for Dr. Brew

Very positive. Got my basil cell issue resolved on the first go-a-round. Almost 2 months now since the facial procedure and the scar is healing up nicely.

Dec 31 2019

Review for Dr. Kannler

She is very rude not comforting or understanding at all. Definitely changing my doctor.

Dec 30 2019

Review for Dr. Kuchipudi

Dr. Sisodia is an amazing doctor. I just moved here, have recurrent cancer and was referred to her. We had a very thorough first appointment, discussed all the treatment options and chose the best one. She has an amazing team and office staff.

Allison Dec 29 2019

Review for Dr. Clark

Awesome. Appropriately encouraging about healthful changes without being pushy. Easy to talk with. Takes time to understand.

Old Guy Dec 27 2019

Review for Dr. Garlin

cboo Dec 20 2019

Review for Dr. Peterson

Dec 19 2019

Review for Dr. Patel

Dr. Coopey is a combination of being an excellent breast surgeon and also has compassion, kindness and sensitivity to her patients. I couldn’t have ask for a better doctor and would strongly recommend her for any breast cancer issues.

Hildy Paris Dec 17 2019

Review for Dr. Coopey

He doesn’t care, and does not return phone calls after 3 days. I have been his patient for more than 15 years and I am looking for a new doctor. I don’t recommend him to anyone. When you are having a problem he just doesn’t care. Wish there were more Psychiatric doctors to choose from.

Dec 14 2019

Review for Dr. Sadowsky

Dec 11 2019

Review for Dr. Nguyen

Cut my foot

Dec 11 2019

Review for Dr. Court

Scott Murphy Dec 10 2019

Review for Dr. Dasari

This doctor is very rude. He haf no idea what he is doing. He ignored me when i tried to explain what is going on. I can not believe Southern New Hampshire Health hired this guy. He is under qualified for both attitude and knowledge. Worst doctor experience in my life.

Dec 07 2019

Review for Dr. Gupta

The Best...always a good listener and good follow through 5 stars! Wayne Stuck former Londonderry resident(40)years...now in Teaticket Ma(on the Cape)

Wayne Stuck of Teaticket Ma. Dec 06 2019

Review for Dr. Dionne

Terrible bedside manner, demonstratively unskilled as a doctor, no interest diagnosing problem, upset when I wasn’t comfortable being discharged without understanding some answers to questions first.

Dec 03 2019

Review for Dr. Karagosian

Rob R. Nov 30 2019

Review for Dr. Golosarsky

Nov 28 2019

Review for Dr. Johnson

Dr. Lundquist has been treating me for many years. I have found him to be caring, thorough, accurate, concise, and engaged.

Mikrog Nov 28 2019

Review for Dr. Lundquist

Dr Lance Macy is such a wonderful caring informative Dr. I had an excellent visit and he will be doing my hip replacement. All around wonderful highly intelligent Dr. Excellent bedside manner and I'm a tough one when it comes to that feeling of trust.

Gina Crowley Nov 27 2019

Review for Dr. Macey

Location

Southern New Hampshire Medical Center

8 Prospect St, Nashua, NH 03060