Southern New Hampshire Medical Center

69%

Patients that would definitely recommend

1% lower than the national average

Southern New Hampshire Medical Center is a medical facility located in Nashua, NH. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

3% lower than the national average

69%

Would definitely recommend

1% lower than the national average

Southern New Hampshire Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%52%

Southern New Hampshire Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Provider Reviews

She is GREAT, I trust her implicitly

Bryna Kamin Mar 15 2024

Review for Dr. Songna

Dr. Heaps was great had surgery done to repair the carpel tunnel problem. Surgery was explained and done very quickly. Three weeks later right hand feeling good and almost back to normal. My husband saw Dr. Heaps and liked him. Very caring doctor.

Mar 15 2024

Review for Dr. Heaps

Dr. Dougherty always listens, discusses with me where my pain is and will explain why it’s happening if necessary. He never pushes any unnecessary procedures and if you do need a procedure he’s definitely the doctor you want, I always come out of my procedures with much less pain.

Mar 13 2024

Review for Dr. Doherty Jr

Dr HoganRecently replaced my left knee, this visit was a 7 week progress check. We discussed my progress, she gave me some helpful tips to further improve my progress. We will meet again in 6 weeks! Thanks Dr Hogan & Staff

Lynne Mar 07 2024

Review for Dr. Hogan

Dr, Casey came through once again,! Just had my right shoulder repaired now getting the other one done. Do I need to say anything more . John L.

Mar 07 2024

Review for Dr. Casey

Location

Southern New Hampshire Medical Center

8 Prospect St, Nashua NH 03060

CallDirections

(603) 577-2000

Frequently Asked Questions

Where is Southern New Hampshire Medical Center located?

Southern New Hampshire Medical Center is located at 8 Prospect St, Nashua, NH 03060. Find other locations and directions on Healthgrades.

Has Southern New Hampshire Medical Center won any recent awards from Healthgrades?

Yes, Southern New Hampshire Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Southern New Hampshire Medical Center highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Southern New Hampshire Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Southern New Hampshire Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Southern New Hampshire Medical Center profile..

How does Southern New Hampshire Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

8 Prospect St

Nashua, NH 03060

Directions

(603) 577-2000