Portsmouth Regional Hospital

71%

Patients that would definitely recommend
1% higher than the national average


Portsmouth Regional Hospital is a medical facility located in Portsmouth, NH. This hospital has been recognized for Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Joint Replacement Award™ (2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Portsmouth Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Portsmouth Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Thurlow is very knowledgeable, explains things well and answers every question. He genuinely cares about his patients and goes above and beyond in every way.

Cathy Gerry Sep 13 2020

Review for Dr. Thurlow

Dr. Thompson is always smiling and happy to see my progress. When we finally decided I needed a knee replacement, he suggested a Conformis. It’s only been two weeks and I’m walking well and exceeding the range of motion expected!

Donna Sep 11 2020

Review for Dr. Thompson

He was Kind anD knew just what he was doing! I came out of the office feeling better than I did in a while!

Paula Sep 09 2020

Review for Dr. Heaton

Great experience!! Dr Zipin was amazing.

Heather Sep 04 2020

Review for Dr. Zipin

If you're stuck choosing between a brick and Dr. Kahan, choose the brick. You're welcome...

Magnd Sep 03 2020

Review for Dr. Kahan

Z

Sep 02 2020

Review for Dr. Peters

Dr. Palacio has a very reassuring presence. He shows the brain scan and explains what each slide indicates

Ken Weyler Aug 31 2020

Review for Dr. Palacio

Dr. Sastry performed a total knee for me almost 6 years ago and replaced my left hip(anterior) this summer. Both procedures are a complete success. I will need another knee and hip in the future, and he will definitely be my surgeon of choice. Thanks, Dr. "S"

Skip Bragdon Aug 30 2020

Review for Dr. Sastry

I liked how he took charge and had David have x-rays right away, and gave him shots in both knees, instead of having him come back to have them.

Donna M Loftus and Donna DeMarttino Aug 29 2020

Review for Dr. Yeh

Fagan Family Aug 28 2020

Review for Dorothy McGrath

Aug 26 2020

Review for Dr. Zipin

You always feel like you’re in good hands with Dr. Siegel. He will diagnose the issue and then treat accordingly.

Aug 26 2020

Review for Dr. Siegel

Brent Taylor Aug 22 2020

Review for Dr. Godara

Excellent Experience with Dr. Lantz. My husband has been experiencing tremendous pain in his neck, and Dr. Lantz took the time to meet with him and fully explain the results of his CT scan. Dr. Lantz is knowledgeable, experienced and he made recommendations on further care that we are exploring.

JF Aug 19 2020

Review for Dr. Lantz

There was no waiting and everything just flowed along so nicely. Everyone is always so nice there. This was not my 1st time, sad to say.

Jeanne Snyder Aug 12 2020

Review for Dr. Heaton

Pat Kehoe Aug 11 2020

Review for Dr. King

Dr Yhe was great! He has compassion and when he explains the diagnosis you will understand exactly what he's talking about!

robert oliver Aug 11 2020

Review for Dr. Yeh

Fast & efficient, plus clear description of procedure involved.

Derek Teare Aug 08 2020

Review for Dr. Heaton

Couldn’t be happier, with Dr. Siegel and his staff! He made me feel right at home!

B. McMahon Aug 05 2020

Review for Dr. Siegel

Barbara H Aug 05 2020

Review for Dr. Starr

He was knowledgeable and straight forward and very helpful with everything. Extremely efficient and I would highly recommend him to others

Christopher DeYoung Jul 30 2020

Review for Dr. Siegel

Rude, prejudged me, uninterested in actually helping. I won’t be seeing her again.

Jul 29 2020

Review for Dr. Pangan

To keep this down to a few sentences, I would say that Dr. Heaton is an awesome physician, very knowledgeable and skilled. I have seen him 3 times for hip injections and he is so smooth with that needle I barely knew he was injecting my hip. He has a great personality and is very friendly.

Sandra Lavoie Jul 29 2020

Review for Dr. Heaton

Richard Brochu Jul 28 2020

Review for Dr. Davies

Very professional, spent time asking questions related to the visit. When I left, I felt I was treated Like a patient should be and that my medical needs and concerns were addressed and recommendations were appropriate.

Sandra Rand Jul 28 2020

Review for Dr. Godara

I loved the new doctor and was very upfront with was going on with me. And explained thing threw and what to do next in life.

Timothy Spindler Jul 28 2020

Review for Dr. Davies

Dr. Davies was very professional, well informed, and answered all of my questions. He was also warm and treated me with respect and support.

Helen Jul 27 2020

Review for Dr. Davies

Dr. Davies is knowledgeable, yet he communicates at a level the "Regular Guy" can relate to. I had some issues, Dr. Davies told me what he knew, what he thought and what he did not know. I left with a Plan and a Time Table. A Moderate yet Cautious approach. My Opinion - a plan for success.

Lionel Mumper Jul 27 2020

Review for Dr. Davies

Joseph Kilcullen Jul 27 2020

Review for Dr. Davies

Dr. Barlow has a perfect blend of compassion and expertise. Office and clinical nursing staff are also fantastic to work with.

Jul 27 2020

Review for Dr. Barlow

Dr. Pallatroni is thoughtful, well prepared and thorough. Of significant importance to most of us, he's an excellent listener. I'd enthusiastically recommend him to anyone in need of spine surgery. He performed mine, and it went extremely well.

Jul 27 2020

Review for Dr. Pallatroni

Given a recent weight loss, I met with Dr. Godara to review the current settings on my BI-PAP machine and to determine if a new sleep study was warranted. I was comfortable with his recommendations. His team's follow-up was quick and professional.

PG Jul 27 2020

Review for Dr. Godara

Lauren is an exceptional provider. She takes the time to listen to her patients and operates from a personal level, really connecting with her patients. She is hands down the best provider I have ever had.

Sharon Jul 27 2020

Review for Lauren McMullen

Mid-year follow-up after Aortic sonogram.

Dave from Hampton Jul 26 2020

Review for Dr. Morrissey

Always have

Peggy Hansen Jul 25 2020

Review for Dr. Thompson

Great bedside manner and answered all my questions

c halliwell Jul 24 2020

Review for Dr. Davies

Jul 23 2020

Review for Dr. Pallatroni

I have been seeing Dr. Siegel for over five years now and know no other doctor that can provide such accurate and helpful information. Between him and the in-building physical therapy practice, my knee has never felt better!

Lindsey Jul 23 2020

Review for Dr. Siegel

Dennis Weightman Jul 22 2020

Review for Dr. Davies

Beth Jul 22 2020

Review for Dr. Lauze

Dr Lauze was very thorough and knowledgeable when it comes to headaches. She spent well over 45 mins with me going over everything. I feel very confident she will make a difference in my life.

Jul 22 2020

Review for Dr. Lauze

My visit with Dr. Murray was painless and she is open to discuss my many issues.

Lynn Beck Sullivan Jul 22 2020

Review for Dr. Murray

This was our first visit with Dr. Lantz and we were very anxious. He was so caring and explained to us in terms we could understand. Made us feel at ease and comfortable.

Marysol Padin Jul 21 2020

Review for Dr. Lantz

Very patient and goes to the nth degree to analyze and treat the malady. A real treasure.

Jul 21 2020

Review for Dr. Lauter

Fantastic ! Dr. Lauze is a person that hears all that that you have to say and is a pleasure to talk to !!!!

Jul 21 2020

Review for Dr. Lauze

Dr.Davies and staff are great they are aware of the time when scheduling appointments never a wait to see the anyone great response time when you need a prescription filled.I have been a patient for many years and I am very happy with the practice at Beacon Internal !

Bart Taylor Jul 19 2020

Review for Dr. Davies

Friendly and helpful staff. Very professional and concerned physicians.

Paul Jul 19 2020

Review for Dr. Palacio

Andrea Lee Jul 19 2020

Review for Dr. Davies

Locke, Lew & Alice Jul 18 2020

Review for Dr. Robertson

Dr. Flavin is an excellent doctor with years of dedicated experience. He is a good listener and his sound advice is extremely valuable.

Peggy Dalton Jul 17 2020

Review for Dr. Flavin

Personable, articulate, never condescending, stays up on the latest medical developments.

Julian Whipple Jul 16 2020

Review for Dr. Clairmont

Dr. Morrissey is great!

Jul 15 2020

Review for Dr. Morrissey

I find Dr Sisto to be very thorough. I have gone to her for a number of different issues over the years. Yearly she performs my annual body check for melanoma. She has dealt with an issue I have had with hair loss as well. She is knowledgeable and precise!

Pamela Davis Jul 14 2020

Review for Dr. Sisto

Dr Barlow is patient and kind. One gets the feeling that he is not in a hurry, is extremely knowledgeable and is an excellent listener.

Debbie Petrin Jul 14 2020

Review for Dr. Barlow

The best doctor I have ever dealt with. My knee replacement is perfect. He is knowledgeable, caring and obviously loves his work. Would send any friend or family member in his direction.

Jane Williams Jul 14 2020

Review for Dr. Sastry

Dorothy McGrath is excellent in dealing with health issues and provides helpful recommendations on how to improve ones health with the outmost ease, care and smile.

Jul 13 2020

Review for Dorothy McGrath

Dr. Davies is a very compassionate doctor. He is very thorough in his explanations of symptoms, diagnosis, and treatments. I really like how Dr. Davies listens to me when I come to see him.

Maureen G Jul 13 2020

Review for Dr. Davies

Keith Jul 12 2020

Review for Dr. Morrissey

Great experience and quality care I liked his approach of care and keeping you informed

Joseph Jul 12 2020

Review for Dr. Yeh

Emergency surgery for discectomy L4L5. Dr. Palacio fit me in prior to his summer vacation. All pain was relieved and I was walking 4 hrs. after surgery. The incision healed perfectly. Portsmouth Hospital was a 5 star as well.

Jul 12 2020

Review for Dr. Palacio

Dr. Robertson treats me like an adult. I feel like an active partner in my healthcare.

Bill Kingston Jul 12 2020

Review for Dr. Robertson

Dr. Davies was very thorough in explaining things in terms for the layman to understand. He answered all my questions as we decided on a course of action. I left his office feeling very reassured and comfortable.

Jul 11 2020

Review for Dr. Davies

Personable and good listener.

Jul 11 2020

Review for Tracy Meattey

My teenage son hurt his hip on a motorcycle, the doctor was thorough, friendly, he listened intently and made my son feel comfortable. I would recommend him to anybody with an injury!

Lebrun Family Jul 11 2020

Review for Dr. Heaton

Annette Sweeney Jul 10 2020

Review for Lauren McMullen

Dr. Yeh was very knowledgeable and straight forward. He explained my mri results and injuries, gave me a list of options and expectations.

larry gamst Jul 10 2020

Review for Dr. Yeh

Dr Davies is a very thorough Doctor and always willing to take the time needed with his patients.

Greg LaCourse Jul 09 2020

Review for Dr. Davies

Pre-op exam and PCP wasn’t available. Tracey is very friendly, thorough and answers any questions you may have. She was also teaching a shadow student, which she did very informatively. I would definitely request Tracy if my PCP is not available again.

Theresa Herbein Jul 08 2020

Review for Tracy Meattey

Dr. Murray is thorough and discusses information in a way to make it well understood. She takes the time to fully answers questions. She has been very encouraging for me to make some life style changes without sounding preachy and judgmental.

over 60 female Jul 08 2020

Review for Dr. Murray

Went for annual physical. Dr. Davies was thorough and answered all my questions.

Jul 07 2020

Review for Dr. Davies

You're all a bunch of fake reviews. This guy was a monster. Thank God I was diagnosed with Celiac in MA by a doctor who actually knows his profession.

Jul 07 2020

Review for Dr. Flavin

Very efficient visit. Doctor asked pertinent questions and made suggestions. Checked labs and vital signs. I was impressed with his professionalism.

James Sagner Jul 06 2020

Review for Dr. Loughran

Outstanding Doctor with interest and compassion for his patients. He prepares for your visit and with the technology at his call, can quickly advise and diagnose on a real time basis. His staff are all rock stars. In 6 years they have always been responsive and friendly.

Frosty Jul 06 2020

Review for Dr. Morrissey

Dr Thomas Clairmont has been my primary care doctor for over 20 years. I have found Dr Clairmont to be kind, compassionate, highly knowledgeable, trusted and easy to talk with about my health issues.

Jul 06 2020

Review for Dr. Clairmont

Phyllis DelMastro Jul 04 2020

Review for Dr. Palacio

Always a pleasure.

Jul 04 2020

Review for Dr. Morrissey

Jul 02 2020

Review for Dr. Krolewski

great!!!!!!!!!

woody Jul 02 2020

Review for Dr. Morrissey

I was so fortunate to get this Dr to perform my surgery. He met with me , answered all my questions, and made me feel comfortable about the surgery. He did a great job and I couldn't be happier. Thank you Dr Johnson!

Pete B Jul 02 2020

Review for Dr. Johnson

Don Allen Jul 02 2020

Review for Dr. Palacio

Normal routine visit

John Jul 02 2020

Review for Dr. Robertson

Overall was very informative, and very professional

Jul 02 2020

Review for Dr. Lantz

Mike L. Jun 30 2020

Review for Dr. Morrissey

Tom Koiva Jun 30 2020

Review for Dr. Palmer

Another brilliant visit today! Front desk staff was friendly and helpful. Waiting room was busy, but I only had to wait ten minutes. Saw my doctor, professional, quick and to the point, a great visit overall.

LeeBron Jun 30 2020

Review for Dr. Yeh

Dr. Morrissey is thorough and a great listener. The staff is capable and friendly.

Jun 30 2020

Review for Dr. Morrissey

Evangelist John&Katharine E.Vousboukis Sr Jun 29 2020

Review for Dr. Palmer

Dr Morrissey has been my doctor for a long time and has always been on top of my medical condition. I trust him to be straight with me and answer all my questions.

Guy Jun 28 2020

Review for Dr. Morrissey

I find Dr. Barlow nd his staff both caring nd professional. They take the time to answer your questions and I never feel rushed. I also understand what is expected of me and do so to remain healthy.

Jun 28 2020

Review for Dr. Barlow

I appreciate the organized and kind office staff and nurses. Dr. Barlow is never rushed, always listens and offers options. He tried to treat and fix the body as opposed throwing medication around. I appreciate his thoroughness and empathetic approach.

Jun 28 2020

Review for Dr. Barlow

Heather Lowell Jun 28 2020

Review for Dr. Palmer

Excellent and Very Professional Service. Would highly recommend Dr. Morrissey and his staff.

Jun 27 2020

Review for Dr. Morrissey

Always very thorough in everything.

Nick Lupoli Jun 27 2020

Review for Dr. Morrissey

Everyone from the receptionist to the doctor were extremely kind and courteous. In these trying times with Covid 19 in the forefront of everyone's mind, these health care workers are the best! Thank you!!

GK Jun 27 2020

Review for Dr. Thompson

Dr. Davies is everything you would hope to see in a great physician. What more could I possibly write?

Jun 26 2020

Review for Dr. Davies

Bob B Jun 26 2020

Review for Dr. Robertson

Location

Portsmouth Regional Hospital

333 Borthwick Ave, Portsmouth, NH 03801

Frequently Asked Questions

Where is Portsmouth Regional Hospital located?

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Does Portsmouth Regional Hospital score well in safety ratings?