New London Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

78%

Would definitely recommend
8% higher than the national average

New London Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

New London Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

I would absolutely recommend Doctor Burns as he took the time clearly explain my medical needs and steps forward.

Peter Jenkins Oct 27 2020

Review for Dr. Burns

friendly and seemed thorough and clear

Oct 26 2020

Review for Dr. Mollano

Doc takes his time with me and explains my diagnosis when I ask questions about it. He's always professional and he puts a light-hearted spin re: his knowledge and expertise with spinal stenosis, which puts me at ease.

Candace Tromblay Oct 21 2020

Review for Dr. Shirley

Dr. Shirley is excellent. He takes time with your concerns and needs. He is very knowledgeable and caring.

Carol Oct 20 2020

Review for Dr. Shirley

Couldn’t be happier with my experience with Dr. Moran. He listens, and discusses your options and care with you. You are an active participant in the decision making process. My surgery and recovery went very well. I’d highly recommend him to anyone needing an orthopedic surgeon.

Karen Schmitt Oct 20 2020

Review for Dr. Moran

Location

New London Hospital

273 County Rd, New London, NH 03257

Frequently Asked Questions

Where is New London Hospital located?

Has New London Hospital won any recent awards from Healthgrades?

Does New London Hospital score well in safety ratings?