Frisbie Memorial Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Frisbie Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Frisbie Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Jul 01 2020

Review for Dr. Shilling

Everyone from the receptionist to the doctor were extremely kind and courteous. In these trying times with Covid 19 in the forefront of everyone's mind, these health care workers are the best! Thank you!!

GK Jun 27 2020

Review for Dr. Thompson

A seamless experience with cataract surgery In December 2019 by Dr. Goldblatt. His attention to detail is impeccable. I felt comfortable about the procedure and my outcomes were excellent.

bv Jun 26 2020

Review for Dr. Goldblatt

He’s been great... always well informed, interested, offers good suggestions.. pays attention. He’s a good listener.. a very important quality!

Jane Jun 20 2020

Review for Dr. Schwartz

Dr Bondar read over my surgical notes from the out of state Orthopedic Surgeon and gave me suggestions to assist in the healing process. She is a blessing.

Jun 16 2020

Review for Dr. Bondar

Today is June 2020. I have had 3 appointments cancelled by this office since November 2019. Today was the last straw. It is time to look for a new PCP. I understand the current COVID19 situation but my health cannot be put on hold for it.

Jun 12 2020

Review for Dr. Demasi

Lawrence Lariviere Jun 01 2020

Review for Dr. Schwartz

Robert May 29 2020

Review for Dr. Mendoza

May 22 2020

Review for Dr. Zielinski

Dr. Schwartz is a intelligent, experienced, compassionate physician who takes a personal interest in his patients. He is an asset to PIM and a credit to his profession!

Barbara La Sala May 18 2020

Review for Dr. Schwartz

Greenland, NH May 18 2020

Review for Dr. Betti

Went in for a septoplasty to repair a deviated septum and now I have a prefrated septum with much worse symptoms. Wish I Never Had the procedure done.

May 12 2020

Review for Dr. Knox

Trying to find a pcp here in rochester nh im from machester nh and was going through Deerfield medical group but i dont live in manchester so looking for something close. I would like to make an appointment if possible thank you my name is wayne

Wayne scott heineman May 11 2020

Review for Dr. Bennett

Five star.

Daniel Duffy Apr 25 2020

Review for Dr. Hacobian

Answered my questions and explained all the answers with ease.

Apr 23 2020

Review for Dr. Schwartz

Timely and compassionate service.

Art Apr 23 2020

Review for Dr. Schwartz

Dr. Koussa is everything you look for in a physician. He is attentive , compassionate and very knowledgeable. The nursing and office staff are very efficient and friendly. My husband and I are grateful for the care we receive at Dr. Koussa’s office.

Apr 22 2020

Review for Dr. Koussa

Dr. Sanchez is the kindest doctor I have ever gone to. He is thorough, explains everything and makes me feel he will help me and he certainly has.

Apr 22 2020

Review for Dr. Sanchez

I have been blessed to have Dr. Reall as my doctor for quite a few years. He is the throwback to physicians of a bygone era. He explains, takes his time and answers all questions. Sometimes with diagrams! In this day of frenzied medicine he is a breath of fresh air. Thank you!

Dorothea Kerlee Apr 17 2020

Review for Dr. Reall

Great surgeon, compassionate and knowledgeable. Actually called me with results himself.

Anne M. Wiggin Apr 17 2020

Review for Dr. Sherry

Apr 17 2020

Review for Dr. Bhargava

Carly Mar 29 2020

Review for Dr. Fleit

Dr. Ira Schwartz is a wonderful communicator thinks about each patient and has a wonderful prospective in treatment.

Mar 24 2020

Review for Dr. Schwartz

Iouri Kolomiitchenko Mar 22 2020

Review for Dr. Dirksmeier

Bill Moran Mar 20 2020

Review for Dr. Fuller Jr

Very pleasant and caring and knowledgable. Most importantly you can tell he cares and has compassion for his patients and I only met him once. So I hope my first impression continues true as he is now my new urologist.

Marie Boston Mar 12 2020

Review for Dr. Wotkowicz

Dr. Schwartz is always attentive to my needs, willing to listen to all concerns and takes the time to answer all questions. He is the best doctor around.

Bert Freedman Mar 11 2020

Review for Dr. Schwartz

Wendy L Mar 10 2020

Review for Dr. Gerry

Amy P. Mar 08 2020

Review for Dr. Mendoza

Dr. Ira Schwartz is by far the best doctor I have ever had. His combination of empathy for his patients and his love of professional competence make him an exceptional health care provider. I feels so lucky to have his as my doctor.

A. Moore Mar 08 2020

Review for Dr. Schwartz

Mar 06 2020

Review for Dr. Hickey

Has a great sense of humor. You can tell he cares for the whole person when his professionalism, and skills kick in. I am completely confident in his care and treatment of my cancer.

Leslie A. Crossmon Mar 05 2020

Review for Dr. West

We have known Dr. Itkins for 17 yers n we found him the best Dr since day 1. He is like the family member. He leaked time to listen to his patients, he cares and concern and give the proper guidance. Among many doctors we have seen, he stands out??

Mar 04 2020

Review for Dr. Itkin

Dr. Itkin has been my provider for over 25 years. He always treats me with respect and clearly explains all new lab results and new treatment options. I highly recommend Dr. Itkin.

Mar 04 2020

Review for Dr. Itkin

Dr. Baquero is a compassionate, smart, excellent doctor.

Peggy Dalton Mar 03 2020

Review for Dr. Baquero

Dr Itkin is the best!

Joe Consentino in Plaistow , NH - Mar 03 2020

Review for Dr. Itkin

Ira has been my doctor for going on 20 years. He is hands-down best doc in Seacoast. If you don’t believe me, ask anyone who has been around the Portsmouth health care world for awhile—they will tell you the same!

Peter B Feb 26 2020

Review for Dr. Schwartz

The waiting time was short; Dr. Schwartz gave me as much time as I needed to address all my concerns. The office staff was as usual very pleasant.

Lucy Feb 23 2020

Review for Dr. Schwartz

Ron Lykins Feb 13 2020

Review for Dr. Dirksmeier

I had just been through a heart attack following pancreatic cancer surgery. He was wonderful. Met with me in the hospital and stayed while I underwent some testing. He always had a smile on his face and was willing to listen to all of my concerns. I have recommended him to a number of friends.

Gail Mills Feb 11 2020

Review for Dr. Dourdoufis

I find Dr Ira Schwartz gives me excellent medical treatment. He cares, he listens to me and as far as I am concerned he is at the top of his game. I have the upmost confidence in his medical judgments.

Duncan A. McEachern Feb 11 2020

Review for Dr. Schwartz

annual wellness exam

wes gardner Feb 09 2020

Review for Dr. Schwartz

Feb 03 2020

Review for Dr. Goldblatt

I have been seeing Dr. Hacobian for about 5 years. She is very kind and caring when treating her patients. She has helped me immensely. I highly recommend her to anyone suffering with neck or back pain.

Janice Angell Feb 01 2020

Review for Dr. Hacobian

Forrest c Jan 27 2020

Review for Dr. Ruben

Bill Kingston Jan 21 2020

Review for Dr. Schwartz

Clyde bean Jan 20 2020

Review for Dr. Geppert

I absolutely love Dr Berry. He is caring and very thoughtful. He is thorough and gets to the bottom of a problem

Jan 17 2020

Review for Dr. Berry

Dr. Itkin is the Best Physician for Infectious Deceases. He is very through in his exams and treatment plans. He goes the extra mile to help his patients. He has kept me out of the hospital and living a relatively healthy life.

BD Jan 16 2020

Review for Dr. Itkin

Very knowledgeable with plenty of time to answer any questions.

Ron A Jan 16 2020

Review for Dr. Fukuda

DR SLEZAK IS A WONDERFUL PAIN MANAGEMENT MD AND IS A VERY FINE WONDERFUL MAN....HE WOULD DO ANYTHING TO HELP YOU OUT..I WOULD BE LOST WITHOUT INTERVENTION SPINE MEDICINE..THEY HAVE BEEN WONDERFUL TO ME...THEY ARE GREAT..

JOAN SHARP Jan 13 2020

Review for Dr. Slezak

Jan 11 2020

Review for Dr. Harrington

John Carberry, Ret. Army Jan 11 2020

Review for Dr. Parsons

Easy to talk to. Explains diagnosis Clearly.

Jan 10 2020

Review for Dr. Joglekar

Dr. Britton has performed 3 surgeries on me. He is completely professional and yet has a wonderful bedside manner. I highly recommend him.

KC Jan 04 2020

Review for Dr. Britton

Dr Gerry has resolved with 100% satisfaction a couple of ongoing painful foot/leg problems I was dealing with for a long time. I had sought help elsewhere with no positive results. I was very discouraged by the time I went to see him. I’d highly recommend his services.

J H Leach Jan 01 2020

Review for Dr. Gerry

Dr Schwartz is a very caring and knowledgeable doctor. He takes his time to explain what is going on and what results of tests mean to the patient. He once said he was working on his bedside manner. He has earned his gold star!

Ele Vogt Dec 30 2019

Review for Dr. Schwartz

Debra Crapo Dec 30 2019

Review for Dr. Joshi

Both my husband and I have Doctor Dourdoufis as our Cardiologist. We have relied on him for many years and he has brought us successfully through some rough times. Our confidence in him is huge.  We trust him and his judgement for what we should do.

Debra Crapo Dec 30 2019

Review for Dr. Dourdoufis

An annual well visit with the man that saved my life with a diagnosis many specialist missed. Love the man even without any of his scant hair.

Hal Cail Dec 30 2019

Review for Dr. Schwartz

Waited forever to be seen. He hadn’t looked at the hospital notes before the visit. Rushed us through after we sat in the exam room an hour and a half to be seen. Complains openly to patients about how unhappy he is. Would never take him on as a Provider again

Dec 24 2019

Review for Dr. Zielinski

MNeal Dec 20 2019

Review for Dr. Geppert

Dr. Schwartz is a true professional and a kind and caring physician.

Sheila Cail Dec 11 2019

Review for Dr. Schwartz

Excellent

Ann Marie Dubois in ME - Dec 07 2019

Review for Dr. Gerry

Nov 29 2019

Review for Dr. Thompson

I was immediately greeted by staff and checked in. My wait time was minimal and most important was given the time needed to have my issues addressed. I left relieved, with a return appointment and time that worked for me ... highly recommend.

Nov 28 2019

Review for Dr. Itkin

Nov 19 2019

Review for Dr. Deuell

Excellent

Nov 17 2019

Review for Dr. Slezak

Nov 16 2019

Review for Dr. Deuell

NH - Nov 15 2019

Review for Dr. Bridges

Dover, NH - Nov 15 2019

Review for Dr. Andrecyk

Dr. Schwartz and his staff are the BEST!!!

Nov 05 2019

Review for Dr. Schwartz

Jim in Somersworth, NH - Oct 31 2019

Review for Dr. Dirksmeier

I highly recommend Dr. Arringdale! She listens and is determined to find a diagnosis! She is the one of the best!

Sharon Field Oct 29 2019

Review for Dr. Arringdale

ME - Oct 25 2019

Review for Dr. Hickey

Dr. Davidson has had a great impact on my life. Under his care my A1c has shown great improvement. He cares about my diabetes, is very current in his knowledge, and inspires me to take better care of myself.

Oct 24 2019

Review for Dr. Davidson

In 2008, she helped save my life. Every prenatal visit we had with her was comforting.

Kimberly Cochrane Oct 07 2019

Review for Dr. Mueller

This Dr does not seem to want to help her patients or show much care or concern. In a time of need, she also told us incorrect information (which I recorded) and was of no help whatsoever. I wouldn't recommend her at all if you want a caring doctor.

Oct 07 2019

Review for Dr. Stettmeier

Good listener; very technical; explains everything; open to questions and concerns; good advisor.

Robert E Brissette Oct 03 2019

Review for Dr. Schwartz

Sep 25 2019

Review for Dr. Joglekar

Top Notch Doc in every possible way! Great listener and generous with different tests including blood tests. Fantastic intuition. The support staff is wonderful as well.

Sep 18 2019

Review for Dr. Deuell

Tom lennon Sep 13 2019

Review for Dr. Parsons

Ira Schwartz is the very best, most thorough and smartest personal care physician I have ever met and by whom I have been treated. 10 years of flawless "doctoring".

Robert LeGros Sep 10 2019

Review for Dr. Schwartz

Joe Sep 09 2019

Review for Dr. Itkin

Maria Vivalda Sep 07 2019

Review for Dr. Fleit

Tim Tondel Sep 05 2019

Review for Dr. Parsons

VERY PROFESSIONAL, TRUSTED HIM COMPLETELY FOR 35 YEARS

JOHN D CRESTA Aug 26 2019

Review for Dr. Schwartz

Dr. Tung truely cares about my health, he doesnt rush our appointments, listens to my concerns and we talk through next steps and goals for future visits

Rich Aug 15 2019

Review for Dr. Tung

I look forward to my quarterly visits with Dr. Schwartz where we not only discuss my health but also how are families are doing. These conversations are my true reasons for my visits. But don’t tell the doctor that.

David Bloom Aug 14 2019

Review for Dr. Schwartz

jbf Aug 12 2019

Review for Dr. Malonso

GladImGonefromJG'sCare Aug 05 2019

Review for Dr. Greenspan

Excellent ENT. Had him fix a deviated septum, remove my uvular and have seen him for GERD. He takes the time to listen; he explains things in detail and all procedures I have had done have been completely successful.

Aug 03 2019

Review for Dr. White

I have been going to Dr. Schwartz for 40 years and have always found him informative, helpful, patient … and he has been able to deal with all of my problems.

Allan Hislop Jul 31 2019

Review for Dr. Schwartz

The worse experience I have ever had with a medical professional. He is condescending, arrogant and loves to hear himself talk. Dont wast your time with this one.

Jul 28 2019

Review for Dr. Zielinski

Ann Pigulski Jul 26 2019

Review for Dr. Parsons

Jul 25 2019

Review for Dr. Betti

Location

Frisbie Memorial Hospital

11 Whitehall Rd, Rochester, NH 03867