Franklin Regional Hospital

54%

Patients that would definitely recommend
16% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
46%

Patients who gave a rating of 9 or 10
23% lower than the national average

54%

Would definitely recommend
16% lower than the national average

Franklin Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%69%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%66%

Franklin Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Doc takes his time with me and explains my diagnosis when I ask questions about it. He's always professional and he puts a light-hearted spin re: his knowledge and expertise with spinal stenosis, which puts me at ease.

Candace Tromblay Oct 21 2020

Review for Dr. Shirley

Dr. Shirley is excellent. He takes time with your concerns and needs. He is very knowledgeable and caring.

Carol Oct 20 2020

Review for Dr. Shirley

Televideo appointment: Attentive, patient, knowledgeable & helpful. Easy to talk to. Explains things very well.

Stuart Oct 09 2020

Review for Dr. Sia

Terrific experience in North Conway. Articulate and patient. Explained things very well and cares for the patient.

Sep 06 2020

Review for Dr. Steele

Dr Milchev is the best doctor in Laconia and unfortunately there aren’t many, we could use a dozen of him!

Aug 15 2020

Review for Dr. Milchev

Location

Franklin Regional Hospital

15 Aiken Ave, Franklin, NH 03235

Frequently Asked Questions

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Has Franklin Regional Hospital won any recent awards from Healthgrades?

Does Franklin Regional Hospital score well in safety ratings?