Dartmouth - Hitchcock Medical Center

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

2 ratings were better than expected

  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery

6 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Dartmouth - Hitchcock Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Dartmouth - Hitchcock Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%39%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Wonderful doctor and a caring person. Knows his field.

Jul 10 2020

Review for Dr. Shirley

Overall was very informative, and very professional

Jul 02 2020

Review for Dr. Lantz

Very nice MD. Took his time with me and explained everything thoroughly.

Stephanie B Jun 26 2020

Review for Dr. Samie

Dr Shirley puts patients at ease, especially right now. His exam is thorough and he answers questions completely.

Jun 23 2020

Review for Dr. Shirley

Dr. Shirley is a physician I highly recommend. He is personable and professional. I have complete confidence in his skills. I am a long term patient and I hope he is in practice for many more years!

Helen Deloge Jun 23 2020

Review for Dr. Shirley

Skier Jun 22 2020

Review for Dr. Badau

Excellent he took the time to answer all my questions and review lab work

Jun 21 2020

Review for Dr. Shirley

Michelle H. Jun 19 2020

Review for Dr. Pizinger

Dr Samie took his time, was clear and honest about my procedures. He and his staff have been open and communicative throughout my entire process including follow up visits. The results are spectacular. Highly recommended.

Laurel Jun 17 2020

Review for Dr. Samie

Found Dr. Lantz to be attentive and thorough. He seems to be meticulous in his patient care and reaches out to previous doctors I have seen when he has questions about past procedures.

Donna Zangri Jun 16 2020

Review for Dr. Lantz

Very nice guy, spent a lot of time with me and my son. Made my son feel comfortable enough to ask questions which never happens!

Jun 14 2020

Review for Dr. Betchart

Clear. Focused. Smart. Responsive. Thorough.

Jun 11 2020

Review for Dr. Hyams

Jun 10 2020

Review for Dr. Betchart

Top Notch

Pierrette Chabot Jun 06 2020

Review for Dr. Moschetti

Fantastic. As an RN, I have very high expectations regarding my healthcare. She and her staff did not disappoint.

Jun 05 2020

Review for Dr. Kanagalingam

Went well on phone. Recommend tests to be done. Will be making a in person visit after results arrive.

Marilyn Dubuc Jun 02 2020

Review for Dr. Shirley

If you want a down to earth straight up doctor Dr Rap is the one.tell you like it is.Your not a number your a person and friend also will explain things so my dog would understand . Thanks Dr Yap.

Mike crowell May 30 2020

Review for Dr. Yap

It’s always a good visit with the Dr. the phone call was a great way to discuss my health and medications. I look forward to my Sept appointment, hopefully in person.

Janet Stone May 29 2020

Review for Dr. Shirley

He is so caring and kind. He makes me feel like I'm his only patient. I always leave with a smile.

May 29 2020

Review for Dr. Shirley

I've been going to Dr. Murali for a long time. My mother did as well. She is caring, compassionate, knowledgeable, and her values align with mine. One example of that is she is agreeable to sharing decisions with me after we discuss the available options.

Lori Nerbonne May 28 2020

Review for Dr. Muralitharan

Dr Shirley is an excellent doctor and I’m grateful for his care. I don’t trust easily but I total trust him. He is thorough, smart and dedicated.

May 27 2020

Review for Dr. Shirley

My last visit was by phone during the current situation. WE AGOT CAUGHT UP AND PLANNED FOR A HOPED FOR FACE TO FACE IN THE FLL.

FAITH CLARK May 23 2020

Review for Dr. Shirley

Dr McGuire is the best! The only surgeon to identify my ongoing back pain and do something to fix it.

J. Witt May 23 2020

Review for Dr. McGuire

Been with Dr yap over six years. Had me go through radiation five years ago for severely elevated PSA no's. and since then out of seven tests highest level was 0.18 saving my life for now. He is always right on with everything the only Urology Dr. for me. Richard R.

Richard R. May 21 2020

Review for Dr. Yap

Personable doctor and very thorough with what would happen and what to expect.

Deborah Margolis-Cheever May 20 2020

Review for Dr. Dwyer

May 20 2020

Review for Dr. Betchart

May 20 2020

Review for Dr. Lantz

He's awesome

May 20 2020

Review for Dr. Shirley

I see Dr. Shirley once per year for treatment of osteoporosis. I enjoy my annual visits with him. He is fabulous!! I feel I am getting the best care with him. And, I love his personality.

Sheila McCabe May 20 2020

Review for Dr. Shirley

This was the first visit I had with Dr. Shirley using a video call. After the initial moments, the fact that we used video melted away and it was a routine visit with one of the best medical professionals I have had any experience with.

May 19 2020

Review for Dr. Shirley

Very thorough assessment. Pleasant to speak with. Felt confident that he had a good management plan in place.

May 17 2020

Review for Dr. Shirley

excellent doctor

Saadia May 16 2020

Review for Dr. Gehr

Bright; wise; a critical thinker; available; thorough; theoretically well grounded; and kind. Grateful for his presence in the NH medical community.

michael l fischler May 16 2020

Review for Dr. Shirley

Jason Lowery May 14 2020

Review for Dr. Coe

Dr Samie is the perfect balance of friendly and professional. We did an efficient video conference visit. I called for an appointment, had the appointment, received a diagnosis, and was able to get the much needed medication.... in 1 DAY!! Thank you!!!

Saskia Larsen May 14 2020

Review for Dr. Samie

Dr. Samie promptly logged on our telehealth call and answered my questions. His demeanor was friendly and attentive and was willing to review pictures of a skin condition to make a determination. Thank you!

May 13 2020

Review for Dr. Samie

He cares about his patients and their well being.

May 12 2020

Review for Dr. Shirley

I could not be in more capable urologic care than with Dr. Yap. He is an extremely intelligent and personable urologist and I am extremely fortunate to have him as my care provider. I give him my highest recommendation!

May 08 2020

Review for Dr. Yap

I'm writing this review in praise of Dr. Yap. I had laser prostate surgery and it has changed my life for the better. Dr Yap is the ultimate professional and truly put me at ease on surgery day. There is nothing I would change about the experience!

Dave Rochefort May 08 2020

Review for Dr. Yap

Dr. Orem replaced both my knees over the last 2 years. He is thorough, intelligent, patient with questions. He is current on all the newest prosthetic info.

Ro Wyman May 01 2020

Review for Dr. Orem

Lea Apr 30 2020

Review for Dr. Lee

He was very thorough. I would normally prefer an in face appt but under the circumstances this worked fine.

CherylAnne Williams Apr 29 2020

Review for Dr. Shirley

Dr Shirley, Their is no one better in his field. He is so knowledgeable and he follows all concerns closely I highly recommend this excellent doctor

Catherine Apr 28 2020

Review for Dr. Shirley

Best Family Practice doctor my wife and I have had. Listens carefully, takes time to ask insightful questions, and provides thoughtful advice that works best for the situation at hand. She's a terrific MD.

Apr 27 2020

Review for Dr. Thyng

John Cipora Apr 27 2020

Review for Dr. Orem

Very friendly, thorough, and caring! An excellent doctor and an excellent staff!

Apr 23 2020

Review for Dr. Shirley

I recommend Dr Abdu highly. He has help me twice with surgery to release pain from my spine and legs.

Mary Ann Arbuckle Apr 22 2020

Review for Dr. Abdu

Dr. Houde Is Excellent

William Wasyluk Wells River Vt. Apr 22 2020

Review for Dr. Houde

He listens to everything you need to say and answers all your questions, he works with you in any way he can

Rachel Brown Apr 15 2020

Review for Dr. Shirley

Jane Williamson Apr 14 2020

Review for Dr. Parker

He did an excellent job from beginning to end. I had a relatively fast recovery.

Warren Johnston Apr 09 2020

Review for Dr. Orem

I would highly recommend Dr. Moschetti to anyone. He is very thorough and explains everything explicitly.

Apr 06 2020

Review for Dr. Moschetti

I cannot say enough good things about this fine surgeon from the first day I met him. I have so much respect for his expertise, knowledge and compassion. Thank you Dr. Sparks. I achieved my goals of long walks with my dogs and soon to garden, thanks to you. You are my hero! No More Pain...

Donna Lancaster Apr 06 2020

Review for Dr. Sparks

Vernon Brigham Apr 02 2020

Review for Dr. Orem

Excellent via phone

Mar 31 2020

Review for Dr. Shirley

Jeffrey Mar 25 2020

Review for Dr. McGuire

Dr. Moschetti does great work! He replaced both of my hips. He is personable, answers all my questions, is on time and has a great team!

Robyn McCarthy Mar 23 2020

Review for Dr. Moschetti

Mar 22 2020

Review for Dr. Horton

Very good. He explained things well. He understood my condition and the problems it was causing me. The surgery was very effective. Everything went according to plan. I am fully recovered after 3 months.

Marmot Mar 18 2020

Review for Dr. Abdu

She came into the room, didn’t even introduce herself to me or my husband. Her bedside manner leaves a lot to be desired. She was very business like and rushed. I hope I don’t have to see her again throughout my pregnancy.

Mar 13 2020

Review for Dr. Mitchell

Linda, Croydon NH Mar 09 2020

Review for Dr. Sparks

cold and uncaring, in rush to move on, not well informed on up-to-date standards of care

Mar 08 2020

Review for Dr. Segarceanu

Mar 06 2020

Review for Dr. Orem

Has a great sense of humor. You can tell he cares for the whole person when his professionalism, and skills kick in. I am completely confident in his care and treatment of my cancer.

Leslie A. Crossmon Mar 05 2020

Review for Dr. West

I have been a patient of Dr. Sorscher's for years and he is a wonderful doctor. Caring, compassionate, and extremely knowledgable. He goes above and beyond for his patients. I am lucky to have him as my doctor!

Mar 04 2020

Review for Dr. Sorscher

I love Dr. Gellis! She has been incredibly compassionate and committed to helping me with my chronic pain condition. She is an outside the box thinker, and always has a new suggestion for me. Highly recommended.

Mar 04 2020

Review for Dr. Gellis

Dr. Sparks is amazing, I never felt anxious or concerned about my procedure. Even my husband was impressed, happy and confident in the entire process.

Tracy Mar 02 2020

Review for Dr. Sparks

Feb 29 2020

Review for Dr. Varasteh

Great doctor, listened to all my concerns

Louis rachlin , from hudson nh Feb 28 2020

Review for Dr. Nagri

He's fantastic! I trust him with every aspect of my care. While being professional he can be very comical. On another note they need much larger rooms. I hate feeling closed in and I think its hard for them. Help us both.

Sandra Franklin Feb 27 2020

Review for Dr. Shirley

The title "Doctor" is well applied to H.Shirley. One of the best in the Orthop. field. Don't lose him. I know that was three sentences, so shoot me.

Tom Flowers Feb 26 2020

Review for Dr. Shirley

Top notch

Feb 25 2020

Review for Dr. Drinane

This doctor saved my life a decade ago, by being willing to listen to me about an unusual symptom and so helping me find a cancer, that wasn't even a skin cancer!! You are lucky if you get to see her!

Feb 25 2020

Review for Dr. Lucas

Multiple visits, multiple surgeries over the last 2 years. Excellent surgeon, he takes the time to explain what is happening and what are my options. Great follow up post surgery. Office staff are top notch as are the surgical nurses.

Michael Murray Feb 21 2020

Review for Dr. Young

Feb 19 2020

Review for Dr. Jenkyn

Dr. Hoke Shirley is a consummate professional in every aspect. He cares about his patients and when I am with him, he makes me feel like the only patient he has, though I know he puts in long days in order to see every appointment.

Edie Allyn-Page Feb 19 2020

Review for Dr. Shirley

I went to see Dr. Coe for hip replacement surgery. He was compassionate, kind, sensitive and very helpful in explaining what to expect with the surgery and the recovery. He comes highly recommended by me.

Feb 17 2020

Review for Dr. Coe

One of the best doctor's I have ever had. Takes his time with you and knows so much. He keeps track of drug interactions, discusses and explian things in details. I never mind even if I have to wait a bit as i know how thorough he is when i am with him.

Sheila Morris Feb 11 2020

Review for Dr. Shirley

Feb 09 2020

Review for Dr. Granok

Patrick Frawley Feb 09 2020

Review for Dr. Samie

Feb 08 2020

Review for Dr. Shick

Dr. Dionne has been my PCP for 20+ years. She remembers my history, listens to my perspective, takes time to ensure my comprehension and serves as an advocate when working with my specialists.

Feb 07 2020

Review for Dr. Dionne

It was better then perfect! Things went so smoothly and my sight is perfect. I would recommend her to anyone contemplating having cataract surgery. I wish I had a third eye to do.

Paul munn Feb 07 2020

Review for Dr. Kanagalingam

Have diabetes, which is now under control. Dr Ivan is remarkable. Spends a lot of time during each visit, makes sure I understand all aspects of my treatment. Sometimes follows up by phone!!!. Stays up to date with latest medical developments. Kudos to his supporting staff, nurses etc

Feb 05 2020

Review for Dr. Boyadzhiev

Feb 05 2020

Review for Dr. Ransmeier

Christine F Hoffman Feb 04 2020

Review for Dr. Pearson

At my visit, Dr. Fleming showed empathy, interest and knowledge - all in a very personable manner. I like her a lot!

Jan 31 2020

Review for Dr. Fleming

From the very first meeting with Dr. Orem, we felt comfortable and secure in his care. We were kept well-informed and any questions we had were answered at once. If the future brings the need for more surgical procedures, Dr. Orem will be our choice!

Jim and Mary MacMahan Jan 30 2020

Review for Dr. Orem

Dr. Morrow is a wonderful doctor! She has been our family doctor for years. There has never been a time when we felt rushed. She is a VERY caring and compassionate doctor.

Sherry Jan 29 2020

Review for Dr. Morrow

Dr.Shirley is a terrific Rheumatologist. He listens to his Patient with compassion and a strong show of positive support. I always leave there feeling better than when I got there! -Carolyn Keenan from Bow, NH

Jan 28 2020

Review for Dr. Shirley

She is great - and she is in a different practice in Bedford, NH

Jan 28 2020

Review for Dr. Stead

Everything I would look for in an outstanding doctor. Pleasant, careful, expert care from her and her staff. I had minor surgery by her. Very pleased.

DaveO Jan 28 2020

Review for Dr. Stead

Jan 25 2020

Review for Dr. Guddeti

I have been seeing Dr. Shirley for years, he takes great care of me and feels like my friend.

Jan 23 2020

Review for Dr. Shirley

Dr. Yuditskaya is too wonderful for words. She takes her time to explain anything an everything to you all while making you feel cared for an important. The world needs more doctors an people like her.

Monica S Jan 21 2020

Review for Dr. Yuditskaya

Dr. Gonzalez does have a weight requirement prior to surgery which reduces risk and enhances recovery. I benefited enormously from this policy and recovery from my new hip is proceeding extremely well. I recommend him very highly and without reservation!

E Suckley Jan 21 2020

Review for Dr. Gonzales

Location

Dartmouth - Hitchcock Medical Center

1 Medical Center Dr, Lebanon, NH 03756