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Concord Hospital-Laconia

Concord Hospital-Laconia is a medical facility located in Laconia, NH. This hospital has been recognized for Patient Safety Excellence Award™.

63%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

4% lower than the national average

63%

Would definitely recommend

1% lower than the national average

Concord Hospital-Laconia

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Concord Hospital-Laconia

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

Dr Fox is outstanding as is the team at Concord Orthopedics. Dr Fox not only did an outstanding job on my knee replacement surgery but also went above and beyond to make me feel comfortable and to help me understand the process. I cannot praise him and the staff enough. They were unfailingly kind...

Chris Wood Jul 18 2024

Review for Dr. Fox

Dr. Fox performed my right and left hip replacements, one in 2010, the other in 2022. Both operations went very smoothly and I was able to return to my normal activities in a very short time, with appropriate restrictions of movement to protect each new hip. Dr. Fox's follow-ups were at regular...

N. Sherman Jul 18 2024

Review for Dr. Fox

Dr. Burns stands out as a physician who cares about his patients. He has the keen insight and experience to diagnose and treat and beyond that ensures that the treatment plan or follow-up suits the patient and will work for them. In my experience, he goes above and beyond to educate about the issue...

Ms. G Jul 18 2024

Review for Dr. Burns

The visit went well and as planned Dr.Resnick listened to me and then he checked me over He came up with a solution and I feel as I will get the best care ever ty

Jul 17 2024

Review for Dr. Resnick

Dr. Casey is always kind, compassionate and professional. He has a way of making you feel comfortable making important decisions about your injuries. I trust his opinion and like that that he does not rush you into surgeries that may not be necessary. After examining the problem he will suggest the...

Myra Hogan Jul 14 2024

Review for Dr. Casey

Location

Concord Hospital-Laconia

80 Highland St, Laconia NH 03246

CallDirections

(603) 524-3211

Frequently Asked Questions

Where is Concord Hospital-Laconia located?

Concord Hospital-Laconia is located at 80 Highland St, Laconia, NH 03246. Find other locations and directions on Healthgrades.

Has Concord Hospital-Laconia won any recent awards from Healthgrades?

Yes, Concord Hospital-Laconia has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Concord Hospital-Laconia highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Concord Hospital-Laconia score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Concord Hospital-Laconia?

Phone number, appointment information, and directions can be found on Healthgrades Concord Hospital-Laconia profile..

How does Concord Hospital-Laconia rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

80 Highland St

Laconia, NH 03246

Directions

(603) 524-3211