Cheshire Medical Center

68%

Patients that would definitely recommend
2% lower than the national average


Cheshire Medical Center is a medical facility located in Keene, NH. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Cheshire Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Cheshire Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Dr. Shafer is a very attentive doctor. She is my children's doctor and although she is not a pediatrician she is thorough and so far has been successful in addressing any of their medical needs.

Aug 07 2020

Review for Dr. Shafer

Dr Henry is the only oral surgeon I will use,his staff are great and very good at putting the patient at ease. Overall it was a great experience.

Scott Aug 06 2020

Review for Dr. Henry

Absolutely outstandingly! Couldn’t say enough good things about her!

Aug 03 2020

Review for Dr. Coble

Jul 17 2020

Review for Dr. Stamm

Jul 10 2020

Review for Dr. Ramanathan

No record review He did not ask questions about my health concerns instead brushing me off to another specialty which wasn’t even where I should h e been sent No physician to physician interface Poor judgement and failure to treat me as a partner in my own healthcare

Jun 13 2020

Review for Dr. Toll

One of the kindest doctors I've ever had and perhaps the only doctor I've ever looked forward to seeing. I was his patient for 16 years and miss his guidance and care very much.

Bruce Griffin May 19 2020

Review for Dr. Lein

My kids were traumatized by his treatment. We had to switch dentist because of his practice style and lack of understanding of children. Now they love going to the dentist!

Christine D Miller May 12 2020

Review for Dr. Wullbrandt

Apr 17 2020

Review for Dr. Pritchard

Bill Mar 20 2020

Review for Dr. Canzanello

Mar 18 2020

Review for Dr. Ruelle

Has a great sense of humor. You can tell he cares for the whole person when his professionalism, and skills kick in. I am completely confident in his care and treatment of my cancer.

Leslie A. Crossmon Mar 05 2020

Review for Dr. West

was my family doctor for 20 years and the best doctor I've ever had. Caring, compassionate, knowledgeable, respectful, I totally trusted him and his care.

Mar 03 2020

Review for Dr. Larocca

Mar 03 2020

Review for Dr. Toll

Marciano has always had a great experience seeing Dr. wulldrandt and she loves going and looks forward to go to the dentist, she gets so excited when she goes

Peter Feb 01 2020

Review for Dr. Wullbrandt

She is very opinionated which comes off as appearing aggressive and controlling! This is a very educated community and providers need to listen to their clients not dictate!

Jan 17 2020

Review for Dr. Ramanathan

Excellent doctor and a wonderful person. Dr. Szot is an examplry cardiologist.

Elana Ben-Kerem Dec 21 2019

Review for Dr. Szot

Dec 03 2019

Review for Dr. Rinder

Excellent She is a very caring, conscientious, and empathetic Dr. I have been with her for over 5 yrs and she provides me with continued personalized treatment.

Malia Boaz Nov 25 2019

Review for Dr. Hertford

My daughter gave her opinion, and I'd like to add the mom's perspective - the folks at CDC have always provided very generous and faithful service, going the extra mile to make sure my kids are cared for. All four of my children had very positive experiences here. I would highly recommend them.

Leslie Burns Nov 23 2019

Review for Dr. Wullbrandt

I know most people don't look forward to going to the dentist, but this place is calm and fun. I love the playroom (even tho I'm too old for it :) ). The hygienists are friendly and easy to talk to. They have cool prizes, and fun books to read. - Rissa, age 12

Rissa Nov 23 2019

Review for Dr. Wullbrandt

Hey

Nov 10 2019

Review for Dr. Canzanello

Nov 01 2019

Review for Dr. Righi

Mary Ritchie Aug 16 2019

Review for Dr. Shafer

Middlebury - Aug 12 2019

Review for Dr. Demars

Wonderful staff! My daughter really has had a hard time going to the dentist of fear and she always leaves with a smile after

Alice Aug 08 2019

Review for Dr. Wullbrandt

The staff was wonderful!!!!!

Bianca Gonzalez Aug 02 2019

Review for Dr. Wullbrandt

It was good ty for always been nice

Aug 02 2019

Review for Dr. Wullbrandt

Aug 01 2019

Review for Dr. Stamm

a suffering patient Jul 31 2019

Review for Dr. Dinubila

Katharine O'Day Jul 17 2019

Review for Dr. Burman

Dr. Wilson has been fabulous for my elderly mother. He is a good listener and spends as much time as needed with her. He is very good at answering questions. He's good natured and friendly. We feel fortunate to have found him.

Vera Jul 13 2019

Review for Dr. Wilson

May 30 2019

Review for Dr. Lundeen-Young

May 30 2019

Review for Dr. Kasschau

I'm a terrible coward and very anxious. The office is quiet and comfortable. Dr. Henry and his staff were as kind and caring as they could be and made my visit almost completely stress-free. The procedure was completed quickly and as comfortably as possible. Good work, and thank you.

May 03 2019

Review for Dr. Henry

Dr West is amazing he saved my life . I was stage 4 ovarian cancer and under his care I’m doing great . His nurse Victoria is caring and so helpful. Everyone in every office that I have come in contact with us so pleasant . I have only wonderful things to say about my Dr and Dartmouth Hitchcock .

May 01 2019

Review for Dr. West

Apr 25 2019

Review for Dr. Leather

Smart, helpful, listens, works well with team of doctors. Looks at records, cares, and very down to earth. Great doctor

Apr 18 2019

Review for Dr. Kasschau

I found Dr. Canzanello to be a very intelligent and thorough health provider who offered me ample time to voice my needs and concerns. He presented a thoughtful and informed assessment of my condition with multiple options for treatment. I could not be more satisfied with his level of care.

Mar 27 2019

Review for Dr. Canzanello

Wisdom teeth out he did a Great job and even called after hours to check up on how i was doing.

Mar 13 2019

Review for Dr. Henry

He is the best, most caring doctor our family has ever had.

Mar 05 2019

Review for Dr. Kasschau

Excellent doctor, thorough. Great bedside manner and very knowledgeable. I trust her to listen and make suggestions with attention to a patient’s specific conditions and situations.

no in Milford, NH - Jan 23 2019

Review for Dr. Shafer

Very thorough, takes time with clients. She left Keene NH and wish I knew where she went to. She is a rare caring, compassionate physician.

KAR in Keene, NH - Jan 22 2019

Review for Dr. van Dyck

I saw Dr. Stein as an ER patient at BMH. I was grateful for her genuine caring and thorough suggestions for follow-up.

Putney, VT - Dec 29 2018

Review for Dr. Stein

The staff is wonderful and the dentist was great.

Linda Dec 19 2018

Review for Dr. Wullbrandt

Very good doctor!!!!

mia Ash in Keene , NH - Dec 01 2018

Review for Dr. van Dyck

KD in WALPOLE, NH - Nov 07 2018

Review for Dr. Toll

He has been one of my favorite doctors I've had in quite some time. He listens and is not judgemental.

Devlin in NH - Sep 26 2018

Review for Dr. Canzanello

Sep 12 2018

Review for Dr. Dinubila

Kat in Keene, NH - Sep 04 2018

Review for Dr. Boule

Kat in Keene, NH - Sep 03 2018

Review for Dr. Bradley

A very caring doctor who treated my disabled friend with sensitivity. He made progress with his dental care when other doctors could not.

Juliette O'Leary in Springfield, VT - Aug 30 2018

Review for Dr. Wullbrandt

I have been seeing Dr. Seymour for a number of years. He is very caring and I feel he is very thorough. He explains clearly any results he finds in his exams and explains clearly any procedure that may have to be done. I would highly recommend Dr. Seymour to my family and friends.

Sandra Stahl Aug 09 2018

Review for Dr. Seymour

This person does not have a bedside manner. Tells the patient one thing and does the opposite

Maureen Jul 01 2018

Review for Dr. Wilson

Had two apt. First I was drilled with several questions and rushed thru my apt. Second apt was like the first one but shorter. Was supposed to get a referral to a specialist but never came thru.

Matthew in Keene, NH - Jun 20 2018

Review for Dr. Wilson

One of a very few Doctors I trust. Has expertise if he doesn't know something, he finds someone who does. How many Doctors do that anymore? I trust this Doctor's opinion,advise and opinions.

Marlene Stack in SPRINGFIELD, VT - Jun 19 2018

Review for Dr. Toll

Hayley in Keene, NH - May 10 2018

Review for Dr. Wullbrandt

Swanzey - Apr 27 2018

Review for Dr. Mazanowski

Apr 23 2018

Review for Dr. Dombrowski

Apr 23 2018

Review for Dr. Coble

Keene - Apr 20 2018

Review for Dr. Canzanello

Apr 19 2018

Review for Dr. Righi

Apr 15 2018

Review for Dr. Dombrowski

Excellent!!! Very caring intelligent and accurate

Mia in Keene nh - Mar 31 2018

Review for Dr. Rinehart

M. R. in Brattleboro, Vermont - Mar 28 2018

Review for Dr. Rinder

Tiffany in NH - Mar 19 2018

Review for Dr. Croteau

Sherrine Bourassa in West Swanzey, NH 03469 - Mar 13 2018

Review for Dr. Finley

Norwich - Mar 09 2018

Review for Dr. Lowy

Meg P in Mont Vernon, NH - Feb 28 2018

Review for Dr. Henry

Feb 08 2018

Review for Dr. Rinder

Walpole - Jan 26 2018

Review for Dr. Stamm

This doctor caused damaged to my Mother’s intercostal nerves during a surgery. She now lives with major pain.

Jan 07 2018

Review for Dr. Finley

Keene - Jan 06 2018

Review for Dr. Wilson

He was considerate, knowledgeable and caring.

Jan 02 2018

Review for Dr. Ormont

Lisa has been a "God send" to me since she starting seeing me during my chemo infusions. They have been so many unanswered or confusing answers from my very busy oncology doctors, Dr Leinau ____ O has answered so many for me already. I am blessed to have her as part of my A Team.

Billy Shaw in VT - Oct 17 2017

Review for Dr. Leinau

Excellent ability to assess the entire person, not just look at what your initial complaint might be. Has been invaluable to me.

Nelson, NH - Sep 12 2017

Review for Dr. Dombrowski

Dr Leather performed a knee replacement on me one month ago. He rocks and although I still have pain, I am thankful to have surgery behind me. He explains everything and does not dismiss any questions. He follows through.

Deborah Spoon in Keene, NH - Aug 20 2017

Review for Dr. Leather

This doctor has absolutely no "bedside manner". He is very condescending and snotty. People go to the emergency room for help, not to be treated like second class citizens.

Milford, NH - Aug 18 2017

Review for Dr. Lowy

Excellent pre-surgical care and post-surgical outcomes (rotator cuff repair). I highly recommend doing a pre-hab program before this surgery. There were zero complications after surgery and during the rehabilitation program.

George B in Amherst, NH - Aug 02 2017

Review for Dr. Silbey

I've been seeing Dr Levin since October of 2011. She has always been personable and caring. She treats me physically with great efficiency and supports my personal and emotional well being. Every time I see her she checks in on any other outlying issues in my life. I highly recommend Dr Levin.

Maureen Colby in Fitzwilliam NH - Jul 29 2017

Review for Dr. Levin

Compassionate, caring and capable! I would highly recommend Dr. Kalpakian!

New Ipswich, NH - Jul 20 2017

Review for Dr. Kalpakian

he's a clock watcher, does not know how to listen, has preconceived ideas, will not accept that everyone is different. AVOID

keene, nh - Jul 19 2017

Review for Dr. Canzanello

She is at hospitalist at Cheshire Medical Center. Has her mind made up ahead of time. Will not listen to the voice of experience. Is unreasonable. Spends maybe two minutes with you and feels she knows everything. Has a god complex. Don't allow her anywhere near you. AVOID.

keene, nh - Jul 15 2017

Review for Dr. Boule

Got my wisdom teeth out and they were so nice and made me feel very comfortable during the surgery.

Madeleine in Keene, NH - Jul 13 2017

Review for Dr. Henry

Brattleboro, VT - Jul 11 2017

Review for Dr. Dombrowski

I just spoke to Dr. West on the phone and he was so rude. I am a high risk cancer patient and have a large cyst that is extremely painful. It needs to be surgically removed and this man told me to basically deal with it as there is nothing to be done over the weekend.

Derry, NH - Jul 08 2017

Review for Dr. West

Keene, NH - Jul 08 2017

Review for Dr. Dombrowski

Ty for renewing my lantz ,,,John Keller

John Keller in Brooksville, FL - Jun 07 2017

Review for Dr. Nabi

J S Kinder in Jamaica - Jun 06 2017

Review for Dr. Rinder

Decent guy, but has a MAJOR God complex. He's a hospitalist, ergo does not take the time to know the person or her history. Makes assumptions without checking with the person. Makes up his mind and refuses to truly listen. Cuts the person off mid-sentence stating "I'm the doctor".

May 27 2017

Review for Dr. Bilal

He's a decent enough guy. But has a major God complex. Needs to learn how to listen, and not cut people off declaring "I'm the doctor".

Keene, NH - May 27 2017

Review for Dr. Lowy

John Bos in Shelburne Falls, MA - May 18 2017

Review for Dr. Stamm

William D. McCarthy in Indian Orchard, MA - May 06 2017

Review for Dr. Stamm

A great human being, listener, and very empathetic. Dr. Vita is truly a good doctor who is there to help people.

De Pere, WI - Apr 07 2017

Review for Dr. Vita

Confidentiality was not honored. The outcome of the situation was very stressful and there was NO resolution to the problem.

Keene, NH - Apr 05 2017

Review for Dr. Mazanowski

I recently had MOHs Micrographic surgery with Dr. Guardiano. Dr. Guardiano and his staff are very professional while also being very caring and concerned for my health and comfort during and after my surgery. I would highly recommend them to anyone who needs surgery for skin cancer.

Keene, NH - Apr 04 2017

Review for Dr. Guardiano

Location

Cheshire Medical Center

580 Court St, Keene, NH 03431

Frequently Asked Questions

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