Alice Peck Day Memorial Hospital

85%

Patients that would definitely recommend
15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Alice Peck Day Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

Alice Peck Day Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Linda May 16 2020

Review for Dr. McNeely

Dr. Houde Is Excellent

William Wasyluk Wells River Vt. Apr 22 2020

Review for Dr. Houde

I have been a patient of Dr. Sorscher's for years and he is a wonderful doctor. Caring, compassionate, and extremely knowledgable. He goes above and beyond for his patients. I am lucky to have him as my doctor!

Mar 04 2020

Review for Dr. Sorscher

Susan Gaelic Feb 15 2020

Review for Dr. McNeely

Jan 21 2020

Review for Dr. Galanes

Dr. Galanes is amazing! She listens to my concerns and acts on them immediately. I love that she recommends natural remedies before pharmaceuticals. She is the best primary care provider I have ever had.

Donna Stearns Jan 02 2020

Review for Dr. Galanes

Oct 31 2019

Review for Dr. Matzkin

Dr. Peraza seems to delegate most the work to his staff. He took very little time to examine. I don't like a doctor's office selling cosmetics.

Aug 20 2019

Review for Dr. Peraza

Can't say enough satisfaction, saw Dr. on one day, surgery the following day. The Dr. was very congenial, gave me all the time I needed to answer questions. Highly recommend Dr. Houde.

Aug 17 2019

Review for Dr. Houde

Very laid back. Felt really comfortable in the office. Saw the Doc for a ruptured Achilles tendon on a Wed. He had me get an MRI the next day. Pre-op visit the same Friday. Surgery the following Monday. Was back on my feet in no time. an't say enough good things about him. John

John Jul 24 2019

Review for Dr. Houde

Office staff was pleasant, professional. Appt booking was fast, easy, accommodating. Dr Hammond is terrific. Explained everything, gave impeccable local anesthesia so I felt NOTHING. Fee was also very reasonable. Top drawer practice.

May 08 2019

Review for Dr. Hammond

Apr 27 2019

Review for Dr. Sansone

Mar 30 2019

Review for Dr. Carr

Mar 19 2019

Review for Dr. Matzkin

Dr. Phillip's is the best. Kind caring and very understanding

Mar 17 2019

Review for Dr. Phillips

amazing and competant

Mar 12 2019

Review for Dr. Galanes

Dr. Don is an internationally acclaimed expert that has lectured around the world. At the same time, he treats every patient as the most important person alive. It's rare to find such an expert, and even more rare to find such a gentle, caring person. I recommend him without reservation.

Mar 11 2019

Review for Dr. McLaughlin

Listens to patient concerns, provides quality care and is positive and upbeat.

Mar 05 2019

Review for Dr. Stephens

Very competent. Knows what they are doing and very caring. You never have to wait.

Harold friedman Jan 27 2019

Review for Dr. Peraza

Over qualified salesman

Jan 26 2019

Review for Dr. Peraza

Jake in Bradford, VT - Dec 18 2018

Review for Dr. McNeely

Glenn Morley in Woodstock, VT - Dec 17 2018

Review for Dr. Tomek

I had extractions done by Dr Hammond, He did an impressive job. He explained what he would be doing and did a follow up to check the healing. Very please. DE Claremont NH

D Eno in Claremont, NH - Nov 13 2018

Review for Dr. Hammond

WONDERFUL! Very caring, puts you at ease immediately. Dr. Hammond is trustworthy and his assistant was equally wonderful!

NH - Sep 20 2018

Review for Dr. Hammond

MR in Claremont, NH - Sep 07 2018

Review for Dr. Peraza

Lebanon, NH - May 25 2018

Review for Dr. Galanes

What Dr Gregory says in the exam room does not match what he puts in the medical records. Wouldn't trust him ever again.

C. B. May 14 2018

Review for Dr. Gregory

Excellent doctor and excellent staff. I can’t say enough good about them!

Apr 27 2018

Review for Dr. Magnadottir

Not many doctors can be described as a "nice guy." This one certainly is. Oh, and I had a great outcome with 2 new hips.

HANCOCK - Feb 26 2018

Review for Dr. Tomek

Absolutely top shelf the best most knowledgable joint and bone surgeon y’all ever deal with! You need somebody you can trust DR Houde is the man !

Dec 27 2017

Review for Dr. Houde

Karen in Concord, Nh - Nov 15 2017

Review for Dr. Peraza

Very knowledgeable best LLMD in NH

Jon in NH - Sep 04 2017

Review for Dr. Carr

Contoocook, NH - Aug 27 2017

Review for Dr. Peraza

Dan in Beverly, MA - Jul 13 2017

Review for Dr. Clark

Bob Candon in Claremont - Jun 18 2017

Review for Dr. Peraza

Mark Farrell in Canaan, NH - May 09 2017

Review for Dr. Hammond

P. Kurtz in Tampa, FL - May 05 2017

Review for Dr. McCampbell

Vermont - Apr 16 2017

Review for Dr. Pikus

Dr Joseph Phillips changed my life for the better through a series of surgeries involving decompression of nerves and disk fusions in my neck. He is one of the greatest experts in the world in this type of neurosurgery and would be an exceptional doctor to have.

Max Gillman in St Louis, MO - Apr 05 2017

Review for Dr. Phillips

This was my first visit with Dr. McNeely as my former provider had moved on. Dr. McNeely was friendly, knew my history, listened to my list of questions and thoroughly explained my options. I would highly recommend her.

Sandy in Grantham, NH - Apr 01 2017

Review for Dr. McNeely

I had a tooth pulled by Dr. Hammond. There were no problems, almost no pain, and no complications

Canaan, NH - Mar 16 2017

Review for Dr. Hammond

Thorough, personable, caring, easy to talk to and a great diagnostician who uses effective methods to not only diagnose, but treat those symptoms that are unexplained. He returns phone calls in a very timely manner, even on weekends. I never hesitate to recommend this physician to everyone I know!

Suncook, NH - Feb 07 2017

Review for Dr. Carr

My experience, she is not very professional and I don't feel really cared.

Rose R in West Lebanon, NH - Jan 25 2017

Review for Dr. Galanes

Dr. Morhun and his staff are very cordial and professional. He explains everything in detail that will happen before, during and after your surgery.

Deb B. in White River Junction, VT - Jan 24 2017

Review for Dr. Morhun

My husband and I really liked him an found we could ask him anything. He is wonderful and we really mss him here n claremont

Pamela Morgen in Claremont,NH - Dec 06 2016

Review for Dr. Matzkin

Marc Sprague in Hinsdale Nh - Dec 05 2016

Review for Dr. Pikus

Greenville, SC - Dec 02 2016

Review for Dr. Call

Sean in Springfield, NH - Oct 25 2016

Review for Dr. Sansone

Sean in Springfield, NH - Oct 25 2016

Review for Dr. Rudolf

I have had surgery twice with Dr Magnadottir, she came highly recommended by my PCP and I am so glad that I made the decision to see her. She is very thorough and explains everything so well, she has an amazing bed side manner as well which to me is just as important. I would highly recommend her

Ross in Lisbon NH - Oct 18 2016

Review for Dr. Magnadottir

I wouldn't strongly recommended Dr. Marsh; based on "if" you question his authority in making a diagnoses, be very prepared to have him take it personal as if you were questioning his intelligence; especially you go out and get a second opinion.

Rutland, VT - Oct 14 2016

Review for Dr. Marsh

Briana in Grantham, NH - Sep 22 2016

Review for Dr. Bachelder

She listens to her patients and has great training,kind and patient.

bbryant in grantham, NH - Sep 20 2016

Review for Dr. Shipman

I would recommend her because she is thorough and responsive.

Dorothy in Rockingham, VT - Sep 02 2016

Review for Dr. Bachelder

William G. in New London, NH - Aug 25 2016

Review for Dr. Gormley

Loudon, NH - Aug 19 2016

Review for Dr. Carr

Craig in Lebanon, NH - Aug 18 2016

Review for Dr. Tomek

I have had only very good experiences with Dr. Furmanski, who has been my primary care physician for four years. She listens to my information and acts on it. She really seems to care for her patients.

Elizabeth C in Meriden, NH - Jun 08 2016

Review for Dr. Furmanski

Canaan NH - Jun 06 2016

Review for Dr. McNeely

I like that Dr. Vargo embeds process info into her explanations of what's going on. She's steady and thorough, experienced and competent.

Hartland, VT - May 23 2016

Review for Dr. Vargo

I love doctor Parks he is caring and very friendly he sit and talk to you and explain something when you don't understand

Keneshia in Hartford CT - May 21 2016

Review for Dr. Park

He recently became my primary care doctor. He listens carefully to everything I say and takes the time to understand my concerns. I have some significant anxiety about medical care, and he makes the experience as easy and pleasant as it can be.

Rutland, VT - May 20 2016

Review for Dr. Lombardo

Annette Hoffa in Lebanon, NH - Apr 15 2016

Review for Dr. Rudolf

He was highly recommended by my family dr. and from other patients. I have to say I agree with them. I would highly recommend him to friends and family. Very impressed with him.

lizpeck14 in Newport, NH - Mar 06 2016

Review for Dr. Phillips

Very caring DR, Listens to you and answers any questions or concerns you have with ease. He doesn't make you feel like your being rushed. Takes time with you.

Brenda M in Windsor, VT - Mar 03 2016

Review for Dr. Houde

Yousif Khoury in Ft Lauderdale, FL - Feb 12 2016

Review for Dr. Pikus

Mariette K. in Cornish, NH - Jan 20 2016

Review for Dr. Tomek

Anne WS Montgomery in East Dummerston VT - Jan 02 2016

Review for Dr. Clark

Location

Alice Peck Day Memorial Hospital

10 Alice Peck Day Dr, Lebanon, NH 03766