Saint Mary's Regional Medical Center

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gynecologic Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in gynecological surgery

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

8 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

5 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

71%

Would definitely recommend
1% higher than the national average

Saint Mary's Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Saint Mary's Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr. Frazee opened her own practice and the environment is adorable! Everything is incredibly clean; she and her staff are very friendly. We look forward to seeing Dr. Frazee support us through our children's lives!

Anonymous Jul 03 2020

Review for Dr. Frazee

Dr Olson did surgery on my neck 3 years ago & im doing great!!! I am so happy with Dr Olson I would recommenced him, he is polite he cares & has great bedside manners. Thank you Dr Olson for fixing my neck!!!

Idona Jul 02 2020

Review for Dr. Olson

I was initially very impressed with all office staff at my first intake. My back procedure went better than expected. I am truly grateful and would recommend Advanced Neurosurgery and Dr. Song.

Jul 02 2020

Review for Dr. Song

In January 2016 Dr Roumanas replaced my Aortic valve I’ve not had any heart issues since.

John VanDermyden Jul 02 2020

Review for Dr. Roumanas

Dr. Hudson is very professional and has a warm bedside manner. I think she’s amazing at what she does and a great doctor!

Jun 26 2020

Review for Dr. Hutson

Dr. Kiener is amazing! I had a surgery 6 years ago and I'm still pleased with the results and could not be any happier!

Lana Jun 26 2020

Review for Dr. Kiener

The most experienced Vascular Surgeon in the Area, Very Compassionate, Experienced. He's the Best!

Jun 26 2020

Review for Dr. Nguyen

The best of the best! Caring, trusting, and friendly. The doctors and staff are patient advocates. Never a long wait, and I LOVE how the staff remembers you and your history.

Jun 25 2020

Review for Dr. Song

I don't think you should be calling your 26 year old pregnant patient "kiddo" but apparently it's okay if you're a fellow asian.

Jun 23 2020

Review for Dr. Hsu

Tamasaby does have phone appts now

Jun 23 2020

Review for Dr. Tamasaby

I have recently moved from Reno, but have been Dr. Challapalli’s patient for at least 10 years plus. She is very thoughtful and friendly and spends enough time with you to answer questions. Explains everything patiently and doesn’t rush you. Excellent doctor.

Shalini T. Jun 20 2020

Review for Dr. Challapalli

Mary Jo Brummer Jun 20 2020

Review for Dr. Lim

Krystal Jun 13 2020

Review for Dr. Desai

Friendly, knowledgeable and doesnt rush to do surgery. Dont have to wait more than 5/10 min for an appt. Def recc him. Have worked with him for both my wrists.

Laura Jun 13 2020

Review for Dr. Dooley

In October of 2018 I had a neck lift and brow lift with Dr. Virden. I am now 71 years old. I look fabulous, maybe 50! He & his staff & surgery center staff are all knowledgeable, considerate and caring. Dr. Virden also gave me a breast augmentation. My breasts are large and look natural.

Marisa Jun 05 2020

Review for Dr. Virden

Nancy Jun 04 2020

Review for Dr. Christensen

Max Jun 03 2020

Review for Dr. Sekhon

Sheryl Herr Jun 02 2020

Review for Dr. Kressler

Im so excited tomorrow 6/2/2020 is my mommy makeover, Dr. Timothy Janiga and the staff are very friendly, amazing, kind and professional. Dr. Janiga is knowledgeable, makes you at ease. And takes his time to explain everything. I know my result will be amazing. thanks in Advance

Jackie5 Jun 02 2020

Review for Dr. Janiga

Carolyn Bartlett Jun 02 2020

Review for Dr. Jones

May 31 2020

Review for Dr. Redden

He is down to earth and no nonsense ( but with wit!) . His Demeanor gave me confidence in him and I really felt safe with him (I have not had a lot of surgeries). his office staff managed to book me a hernia repair right after Christmas and before my insurance deductible started over!

Ariana May 28 2020

Review for Dr. Nachtsheim

Excellent doctor. Explained everything to me about the up and coming surgery.

E. June Kelly May 26 2020

Review for Dr. Crapko

Izabella baldinger May 21 2020

Review for Dr. West

R. Masel May 20 2020

Review for Dr. Fang

Dr. St. Pierre was the most caring and supportive doctor I have ever seen. A doctor that really cares.

JESSY COX May 19 2020

Review for Dr. St Pierre

Lynda Alderson May 15 2020

Review for Dr. Walker

Doctor Freeman might be one of the best urologists in the Reno area. His surgery skills are very good.

Gene Elliott May 09 2020

Review for Dr. Freeman

Unresponsive and unreliable. I hope I don't end up in the ER from my illness.

May 08 2020

Review for Dr. Nourani

I was a patient in R.I. Dr. Bentjen was terrific. Caring, kind and extremely professional. Wish she had not left R.I.. wish her all the best in Reno.

Lisa M May 05 2020

Review for Dr. Bentjen

Renate Victor May 05 2020

Review for Dr. Nylk

This is the most incompetent doctor I’ve ever experienced! I have ADHD, depression, and anxiety. She refused to prescribe any of my meds and I am now going through withdrawals from my ADHD meds. Will not be returning to her. I wish I could give her zero stars.

May 01 2020

Review for Dr. Calvanese

Dr. Zamboni is such a blessing to me. Very accessible and easy office location. Excellent staff and just an outstanding physician in Reno. Care is the best.

Catherine Apr 30 2020

Review for Dr. Zamboni

Anonymous Patient Apr 29 2020

Review for Dr. Millman

Doctor Morgan is without a doubt, the finest neurosurgeon ever. He’s kind and explains everything clearly. You don’t feel rushed. You’ll walk out feeling informed and comfortable with the treatment that he has prescribed for you

Chris Bak Apr 24 2020

Review for Dr. Morgan

Cosette Desrumeaux Apr 24 2020

Review for Dr. Zollinger

I know that you talk a lot with my ex-husband and you don’t appreciate the client privileged information so please get it together don’t talk about clients even if it’s family at lunch with you or any of your other desias!!!! Believe I have proof thank you Dr. Dikin

You’re next lawsuit Apr 21 2020

Review for Dr. Desai

Richard Bell Apr 20 2020

Review for Dr. Jones

Apr 20 2020

Review for Dr. Sasse

From first visit to today all staff is amazing! At surgery Dr. Song was great at explaining everything, putting us at ease. Great experiences every visit.

Apr 17 2020

Review for Dr. Song

The day after my first surgery I felt amazing, and for the first time in 8 months I had movement in my left hand. I can touch my finger to my thumb.

Apr 16 2020

Review for Dr. Song

Awesome Doc. Made sure I knew exactly what was going on and was very helpful in my healing.

Doug Apr 16 2020

Review for Dr. Thomas

I had a great experience with Dr. Song and his team. My surgery went great. I am recovering and Dr. Song is and has been so fantastic.

Apr 14 2020

Review for Dr. Song

Shannon Apr 13 2020

Review for Dr. Janiga

Leah Apr 11 2020

Review for Dr. Wright

Dr. Wilson was timely, attentive and insightful. She knew how to quickly understand my situation and gave me a range of options. I felt like I was I. The best care possible.

Sarah Apr 10 2020

Review for Dr. Wilson

Apr 10 2020

Review for Dr. Hanson

Amazing surgeon! Dr. Song made my life feel great again. Staff is amazing. Definitely recommend all of them!

Apr 09 2020

Review for Dr. Song

Dr. Nebeker and his staff are wonderful. I recently had the lapiplasty surgery as well as a hammer toe correction and a condylectomy. I literally had no postoperative pain! I highly recommend Dr. Nebeker!

Virginia Huard Apr 06 2020

Review for Dr. Nebeker

TiredOfWaiting Apr 04 2020

Review for Dr. Witmer

16 years have passed since having 3xcabg bypass. Many thanks to this man and his contribution to humanity!

James Dacey Apr 04 2020

Review for Dr. Brandl

Dr. Morgan is extremely knowledgeable and friendly. I feel like he's a member of my own family! Additionally, his entire staff at Sierra Neurosurgery is fantastic! I feel like I can turn myself over to them and not have worry in the world!

Ron Holladay Apr 03 2020

Review for Dr. Morgan

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Apr 02 2020

Review for Dr. Lynch

Bob W. Apr 02 2020

Review for Dr. Althausen

I had a phone appointment because of the virus. The doctor is very knowledgeable . And is trying to help me . I like him.

Apr 02 2020

Review for Dr. Tolbert

Mar 31 2020

Review for Dr. Miyazaki

Shawn, Katie & Hannah Jodoin Mar 29 2020

Review for Dr. Zamboni

Mar 29 2020

Review for Dr. Nguyen

April Mar 27 2020

Review for Dr. Kiener

Excellent doctor and very thorough. I have a high degree of confidence in his skills

Ann Mar 27 2020

Review for Dr. Killeen

Mar 26 2020

Review for Dr. Lim

Barbara Mar 25 2020

Review for Dr. Bigley

I had an epidural in my neck. First time ever. Totally professional and upbeat staff.

Barbara Purcell Mar 24 2020

Review for Dr. Blake

Elizabeth Hoffman Mar 23 2020

Review for Dr. Mathis

My husband and I were seen in a timely manner and treated professionally by all personnel. Excellent experience! Thanks.

Mar 22 2020

Review for Dr. Mathis

Dr Mathis and his staff were on time, professional and provided great service and attention.

Mike and Joan Mitchell Mar 21 2020

Review for Dr. Mathis

Excellent service and professionalism

Mar 20 2020

Review for Dr. Blake

Advanced Neurosurgery is very professional but keeping in mind you are still a person. The staff is knowledgeable and very helpful. This is a great place.

Mar 19 2020

Review for Dr. Song

Dr Blake is considerate, knowledgeable and kind. With the COVID19 outbreak he gladly agreed to have a phone appointment for my elderly mother.

Mar 18 2020

Review for Dr. Blake

Dr. Blake is always very professional and as kind as possible with the injections. He keeps you calm while talking you through the process. I very much appreciate him and his staff. They are very pleasant and make doctor visits better.

Alfredo Mar 17 2020

Review for Dr. Blake

My contact with Dr. Whitmer was very good, however, his medical assistant failed to respond to my request for a bad reaction to medication until 8 days later, after I had to seek other medical advice. Dr. Whitmer ultimately is responsible for his assistant(s).

Mar 17 2020

Review for Dr. Witmer

Great doctor. Took time to review my studies and explain my condition and treatment options. I would recommend this doctor to anyone without any reservation.

Mar 15 2020

Review for Dr. Nguyen

Dr. Vacca did an excellent job of listening to my problem, running some tests and discussing a range of possible treatments. I was completely satisfied with the visit.

C. Lieman Mar 15 2020

Review for Dr. Vacca

You have met us to my expectations. Very happy with Dr. Song.

Mar 14 2020

Review for Dr. Song

Very comfortable, attentive staff.

Mar 10 2020

Review for Dr. Song

Dr. St. Pierre is thorough, naturally inquisitive, genuinely interested in quality of life issues, and very professional. And she is so warm and pleasant. If I ever move away, I'll just need to keep returning to Reno for my annual visits!

Patient in her 50's! Mar 06 2020

Review for Dr. St Pierre

Mar 05 2020

Review for Dr. Sekhon

Carol Mar 05 2020

Review for Dr. Meier

Wonderful. Explained everything in detail. Answered my questions and surgery went so well I was back to work within two weeks. I highly recommend Dr. Chacon.

Mar 05 2020

Review for Dr. Chacon

Dx à long-standing sinus condition that others had missed. Performed surgery with excellent results

Mar 04 2020

Review for Dr. Meier

Dr Demers is an exceptional physician who treated me very well and communicated very well throughout the entire process of my procedure!

Rhett Feb 29 2020

Review for Dr. Demers

AJK Feb 29 2020

Review for Dr. Blake

A little bit of a wait but once seem Dr Mathis was very efficient.

Feb 28 2020

Review for Dr. Mathis

All experiences have met my expectations and then some.

Feb 27 2020

Review for Dr. Song

extremely caring, concerned eye doctor with excellent bed matters

craig Feb 27 2020

Review for Dr. Conklin

Dr Shukla did my left hip and will be doing my right hip surgery. He is kind, professional and patient. ...I ask a lot of questions!

Lissa Valenzuela Feb 26 2020

Review for Dr. Shukla

Lloyd Feb 26 2020

Review for Dr. Edney

Thorough, explained the procedure, during the procedure he told me everything that he was doing at different times and was very informative and professional.

Feb 26 2020

Review for Dr. Blake

Staci Feb 25 2020

Review for Dr. Meier

I had a hydrocelectomy (water on the testicle). No pain resulting from the operation. Outstanding result.

Douglas Norberg Feb 24 2020

Review for Dr. Hald

I have recommended this office to others, and I have also heard good things from others. Dr. Song saved my life. I was in serious condition when I was brought to the hospital with an internal decapitation.

Feb 23 2020

Review for Dr. Song

I had a total knee replacement and am completely satisfied with the results.

Pat Semenko Feb 23 2020

Review for Dr. Jones

Dr Blake and his staff are very compassionate and attentive. They take time to listen to you and never seem rushed or behind in schedule.

Katherine C. Feb 21 2020

Review for Dr. Blake

Botched Feb 21 2020

Review for Dr. Murphy

Dr. Song did a great job. Way above expectations, no more pain so far. Love you guys!

Feb 21 2020

Review for Dr. Song

Feb 20 2020

Review for Dr. Lorenc

Location

Saint Mary's Regional Medical Center

235 W 6th St, Reno, NV 89503