Phelps Memorial Health Center

86%

Patients that would definitely recommend

16% higher than the national average

Phelps Memorial Health Center is a medical facility located in Holdrege, NE. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10

14% higher than the national average

86%

Would definitely recommend

16% higher than the national average

Phelps Memorial Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Phelps Memorial Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%82%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

He took the time to listen and my post surgical recovery was made easier because of his surgical techniques. Overall a great experience

Kim Adkins Apr 28 2022

Review for Dr. Schopp

I could not walk when I first saw him. Now a year later and 2 new knees I chase my grand kids around. Life is great!!

Charlene Lautenschlager Apr 03 2022

Review for Dr. Wright

Dr. Schopp replaced my right knee. I haven't had any problems with my knee since surgery. He did an excellent job

Christine Nelson Feb 19 2022

Review for Dr. Schopp

I nearly lost my knee due to this idiot.

Dec 29 2021

Review for Dr. Wright

He is very thorough in his exams. Gets to the point of your visit. He cares about you as a patient.

Karen Richards Aug 18 2021

Review for Dr. Schopp

Location

Phelps Memorial Health Center

1215 Tibbals St, Holdrege NE 68949

CallDirections

(308) 995-2211

Frequently Asked Questions

Where is Phelps Memorial Health Center located?

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Contact Us

1215 Tibbals St

Holdrege, NE 68949

Directions

(308) 995-2211