CHI Health Creighton University Medical Center - Bergan Mercy
Patients that would definitely recommend
8% lower than the national average
CHI Health Creighton University Medical Center - Bergan Mercy is a medical facility located in Omaha, NE. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2023, 2022, 2021)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Critical Care Award™ (2023, 2022, 2021)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023, 2022, 2021)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022, 2021)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Critical Care Award™
2023, 2022, 2021
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2023, 2022, 2021
Gastrointestinal Surgery Excellence Award™
2023
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2022, 2021
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2023, 2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2023, 2022
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCHI Health Creighton University Medical Center - Bergan Mercy
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
CHI Health Creighton University Medical Center - Bergan Mercy
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Sep 27 2023
Review for Dr. Cook
From the very start we were made to feel very comfortable. The exam findings were explained in simple terms and for the first time we were given a plan to move forward that made sense. Incredible expertise combined with amazing bedside skills.
Sep 26 2023
Review for Dr. Carollo
Dr. Coughlin performed my L5 S1 in May of this year (2023). Prior to surgery he meticulously explained the reasoning for my low back pain in a way anyone could understand. During that same visit he discussed with me the benefits of proceeding with the operation as well as all the inherent risks that...
CDN Sep 26 2023
Review for Dr. Coughlin
Thank you Dr. Rohatgi for taking the time to listen to me! I felt an environment where I could have comfortable and open conversation about physical and mental health. Thank you for being there for the patient!It meant a lot to me!
JW Sep 23 2023
Review for Dr. Rohatgi
Dr. Hoeft took the time to review and patiently answer my questions/concerns. He is one of the best Family Practice Physicians. His staff was great!
Lori Sep 20 2023
Review for Dr. Hoeft
Location
CHI Health Creighton University Medical Center - Bergan Mercy
Frequently Asked Questions
Where is CHI Health Creighton University Medical Center - Bergan Mercy located?
CHI Health Creighton University Medical Center - Bergan Mercy is located at 7500 Mercy Rd, Omaha, NE 68124. Find other locations and directions on Healthgrades.
Has CHI Health Creighton University Medical Center - Bergan Mercy won any recent awards from Healthgrades?
Yes, CHI Health Creighton University Medical Center - Bergan Mercy has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and 4 more in the past two years.
Is CHI Health Creighton University Medical Center - Bergan Mercy highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does CHI Health Creighton University Medical Center - Bergan Mercy score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at CHI Health Creighton University Medical Center - Bergan Mercy?
Phone number, appointment information, and directions can be found on Healthgrades CHI Health Creighton University Medical Center - Bergan Mercy profile..
How does CHI Health Creighton University Medical Center - Bergan Mercy rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Cook has a great bedside manner, listens well, takes his time, and explains things so you understand them. I trust him completely with my health care.