CHI Health Creighton University Medical Center - Bergan Mercy

62%

Patients that would definitely recommend
8% lower than the national average


CHI Health Creighton University Medical Center - Bergan Mercy is a medical facility located in Omaha, NE. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021, 2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2021)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

62%

Would definitely recommend
8% lower than the national average

CHI Health Creighton University Medical Center - Bergan Mercy

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%66%

CHI Health Creighton University Medical Center - Bergan Mercy

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%55%73%

Providers

Provider Reviews

My first visit with Dr Cullen was excellent! His explanation of my issue was thorough and easy to understand.

Charlene L. Jul 23 2021

Review for Dr. Cullen

this was a very thorough examination done in a very professional reassuring manner.

Maryann B. Jul 22 2021

Review for Dr. Shehan

In less then 2 hours I learned more about my physical problems then I've had the previous two months in Sioux City. Dr. Phillips was all about my well being and what's best for me. I could not have been more satisfied.

Michael Rodriguez Jul 16 2021

Review for Dr. Phillips

Satisfactory

Ice T. Jul 16 2021

Review for Dr. Cullen

Very professional

Bill H. Jul 16 2021

Review for Dr. Cullen

Location

CHI Health Creighton University Medical Center - Bergan Mercy

7500 Mercy Rd, Omaha, NE 68124

Frequently Asked Questions

Where is CHI Health Creighton University Medical Center - Bergan Mercy located?

Has CHI Health Creighton University Medical Center - Bergan Mercy won any recent awards from Healthgrades?

Does CHI Health Creighton University Medical Center - Bergan Mercy score well in safety ratings?