Billings Clinic

79%

Patients that would definitely recommend
9% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Billings Clinic

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Billings Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Edward M. Jun 16 2020

Review for Dr. Ludwig

Took my concerns seriously and took necessary action.

Jun 15 2020

Review for Dr. Grewell

F.J. Jun 08 2020

Review for Dr. Stiles

Dr. Pang scheduled a follow up visit for my husband on May 7 by telemedicine after a lengthy hospital stay. She didn’t show up, did not return calls, or follow up in any way.

Pamela Ash Jun 03 2020

Review for Dr. Pang

Robert May 17 2020

Review for Dr. Gerstner

Robert May 17 2020

Review for Dr. Klee

He seemed very dismissive about my concerns. I will find another doctor.

May 12 2020

Review for Dr. Cornetet

May 07 2020

Review for Dr. Stephens

Dr. Griffeth did a good job in a tough situation. He also took time to explain options.

May 01 2020

Review for Dr. Griffeth

Awesome at what he does! I will never go See anyone else!

Aaron Smith Apr 11 2020

Review for Dr. Griffeth

My doctor through 2 of my 3 pregnancies, she was amazing. By far, the best OB that I have had. She cares, great bedside manner, listens, and was great under pressure when complications arose.

Rebecca M Apr 07 2020

Review for Dr. Lacy

I was nervous about my visit to have a tooth pulled and an implant placed. The front desk staff were accommodating and pleasant. The dental assistant was pleasant and friendly and explained what would happen. Dr. Ludwig was kind and explained everything as he went.

Jennifer Miller Mar 25 2020

Review for Dr. Ludwig

Waste of time and money. Told me exactly what I already knew from my GP. My GP sent me to him because of a change, this Dr. had nothing to add. Did finally send me for blood work but never followed up with results. Will not see this Dr again. Can I leave a Zero star review.

Billings Patient Mar 20 2020

Review for Dr. Fischer

Jen Bilharz Mar 17 2020

Review for Dr. McCracken

Excellent Doctor.

Mar 14 2020

Review for Dr. Cornetet

Very nice and easy to talk to. Is very open and takes time to listen to you and make sure you are taken care off.

Mar 14 2020

Review for Dr. Giordanengo

Excellent doc. Friendly smart and caring

Mar 09 2020

Review for Dr. Temporal

I have been a patient of Dr. Oliveira for about 10 years. He is kind, smart, and cares about his patients. I could not ask for a better doctor!

Jill Henzie Mar 09 2020

Review for Dr. Oliveira

Mar 04 2020

Review for Dr. Michels

Kind, friendly, and very thoughtful in how he speaks to patients, making sure you understand everything before he leaves the room.

Feb 25 2020

Review for Dr. Stevens

Kinda "meh" - not a dynamic doctor. Maybe on the Autism/Asperger's spectrum...? I could recite the almost scripted dialogue we have with each visit. Office not prompt with Rx refills despite

34 Type 1 Feb 25 2020

Review for Dr. Saberhagen

This counselor is very insensitive to the patients needs. She does not care if you are in crisis, do not waste your time or money, big waste!

Stephanie Harris Feb 21 2020

Review for Dr. Kietzman

Feb 12 2020

Review for Dr. Lee

Dr. Hill is amazing!! He is professional, kind and an amazing doctor! He answered all my questions and concerns. He made the entire process from my appointments to my surgery very smooth.

Ashley Jan 24 2020

Review for Dr. Hill

Dr. Grove is so compassionate and a wonderful listener. He’s very thorough and I feel well taken care of. I highly recommend him and tell all my friends about him and how he’s helped me.

Jan 19 2020

Review for Dr. Grove

Jan 19 2020

Review for Dr. Dudczak

dr thometz was awful. he was curt, did not know patients name, did not explain options, walked out on us when we questioned his recommendation. we were beyond appalled at his “bedside manner”

Jan 12 2020

Review for Dr. Thometz

My Kiddo had another great visit with Dr. Zaugg! It can be so traumatic for a special needs child to see the dentist but with DR. Zaugg & his awesome staff it’s a breeze for our girl!

Heidi Solberg in Billings , MT - Jan 04 2020

Review for Dr. Zaugg

He soent care!!

Dec 30 2019

Review for Dr. Nicholson

Dr Zieski was of great help on my visit for a acoustic neuroma. He took an extraordinary amount of time and was very thorough. He consulted with the specialist and explained his findings in a clear, concise manner that was of great help.

Ljh Dec 29 2019

Review for Dr. Zieske

Explains everything in detail. Friendly and understanding. Took adequate time to make me feel comfortable. Would definitely see again.

Nov 26 2019

Review for Dr. Giordanengo

Dr Harrington was easily the best Physician I’ve ever met. He is compassionate, kind and professional. He took the time to educate me on my situation, and genuinely cares for his patients. He restored my hope that Doctors can be caring and helpful. I would recommend him to anyone.

Wonderful Doctor Nov 20 2019

Review for Dr. Harrington

She was able to diagnose my skin condition after 5 other providers were unable to.

Nov 17 2019

Review for Dr. Kleman

Why is Medgrade only showing the bad reviews of Dr. Jeffrey Williams?? He has been my Doctor for five years, and I have zero complaints about the care and treatment I receive at his office. I understand that some people have complaints but shouldn't the good reviews be shown, as well??

Nov 13 2019

Review for Dr. Williams

Nov 11 2019

Review for Dr. Kraev

This doctor is unprofessional. And should not be a practicing physician! Very rude to the patients and does not care about whether or not you are in crisis.

Racheal Harris Oct 30 2019

Review for Dr. Nicholson

He is very inconsiderate. Does not care about his or other Dr.’s patients. It is a numbers game for him. Shuffle them in, and shuffle them out, even if the patient is still in crisis.

Racheal Harris Oct 29 2019

Review for Dr. Arzubi

Dr. Johnson listens and asks good questions. Since his move to Billings Clinic his staff is also helpful. You will need to plan ahead as he is usually booked solid for the next 6 months. His cutting edge approach to medicine is easily understood and helpful. He has been my doctor for 15 years.

Butte Mt Oct 25 2019

Review for Dr. Johnson

very professional, patient, good listener, and trustworthy, excellent

Gerard O. Oct 21 2019

Review for Dr. Giordanengo

It was quite some time ago, I'm not likely to forget. Met him in the ER of St. Vincent's, couldn't have asked for better.

Sep 17 2019

Review for Dr. Erpelding

I've had all my dental needs done with Dr. Zaugg! He is the best dentist I've gone to!

Sep 01 2019

Review for Dr. Zaugg

After I was placed in a room, I was forgotten for over an hour.

Aug 31 2019

Review for Dr. Smith

Dr. Griffeth was very kind and took the time to talk with us about our questions. He has a calm nature and the office was clean with friendly staff.

Aug 10 2019

Review for Dr. Griffeth

Very thorough and attentive to the patients needs.

Aug 06 2019

Review for Dr. Rondon

Vanessa Aug 06 2019

Review for Dr. Griffeth

Elizabeth Klarich in Billings, MT - Jun 30 2019

Review for Dr. Duey

Jun 28 2019

Review for Dr. Williams

Mark in Billings, MT - Jun 23 2019

Review for Dr. Wolpoe

Dr. Zaugg has always been very thorough and honest. He never tries to up sell me dentistry but gives me options. He has knowledge and experience that you can trust. Great staff, especially Cathy at the front desk who works you in and always has a smile!

Jill Cranford in BILLINGS , MT - Jun 20 2019

Review for Dr. Zaugg

Jun 12 2019

Review for Dr. Grove

Dr. Key was calm, caring, knowledgable, helpful and encouraging. He is an example of what every doctor should be.

May 26 2019

Review for Dr. Key

May 25 2019

Review for Dr. Mulvehill

My son just had both of his ingrown toenails removed yesterday at Health Access Network in Lincoln, Maine. Dr Olivo wa as great with him & had a great bedside manor. He will do great in our little community.

May 24 2019

Review for Dr. Olivo

Very knowledgeable, kind and caring

May 22 2019

Review for Dr. Guercio

Bill helped my with PT after dual total knee replacements. He then helped with a frayed bicep tendon and finally after a herniated disc. He was great.

May 01 2019

Review for William Dolan

May 01 2019

Review for Dr. Temporal

He cares

Jeanne Wagner in Absarokee , Montana - Apr 26 2019

Review for Dr. Kidd

Apr 10 2019

Review for Dr. Weiss

Dr. Legreca and his associates have done an excellent job of cataract removal on both eyes. I could not be pleased more.

Mar 30 2019

Review for Dr. Lagreca

Very knowledgeable and I felt confident with diagnosis and treatment plan.

Mar 29 2019

Review for Dr. Fischer

Dr. Temporal is professional, humble and very easy to talk to. His staff was friendly, efficient and very helpful. My visit was well worth the 330 mile roundtrip from my home in Wyoming.

Mar 17 2019

Review for Dr. Temporal

Kind, informative and made me feel better. Thank you Dr. Wallick

Mar 16 2019

Review for Dr. Wallick

Dr Bush was great to work with. He helped my brother when it was seriously needed. He was also compassionate and highly professional.

Mar 16 2019

Review for Dr. Bush

Dr. Sommers was very through and explained everything so I understood it. He was very patient with my husband and put him at ease to where he felt comfortable with the procedure.

Mar 14 2019

Review for Dr. Sommer

Very poor

Billings , MT - Mar 04 2019

Review for Dr. Pender

Dr. Zins has been treating me for over ten years. He is professional, extremely competent and easy to talk to. I highly recommend him to my friends. I actually look forward to my endoscopy procedures which are frequent.

Cody, WY - Feb 06 2019

Review for Dr. Zins

She is absolutely dedicated to her patients, especially geriatric patients, and goes out of her way to accommodate our needs. Speaks with a Hungarian accent so you need to listen closely, but she is very willing to repeat anything a patient misses. Best internist I've ever had.

Billings, MT - Jan 25 2019

Review for Dr. Kis

Billings , MT - Jan 11 2019

Review for Dr. Mayr

Billings Patient in Billings, MT - Jan 10 2019

Review for Dr. Rondon

Most knowledgeable ID Specialist I have had in 10 years.

Isabell Trevino in Powell, WY - Dec 30 2018

Review for Dr. Sanchez

Our family has seen Dr. Kleman for preventative annual skin checks for several years. She is knowledgeable, proactive, and a caring physician. I would highly recommend her.

Dec 28 2018

Review for Dr. Kleman

This man is totally unprofessional. If you have a child involved, please do not trust him. He is lazy and has a huge ego. Therefore, he does not do the necessary research to make an educated report. He will you tell himself, there is no one in Montana as qualified as him. This is simply not true.

Dec 22 2018

Review for Dr. Butz

Dr didn’t listen to what I had to say. Discharging me without a diagnosis. I’ll be leaving in the same condition i came in, dangerously high heart rate.

Dec 19 2018

Review for Dr. Ferman

Jill Dec 13 2018

Review for Dr. Osborn

I truly appreciate the expertise and care that Dr. Smith provided! I highly recommend Dr. Smith!

Gretchen in Billings - Dec 12 2018

Review for Dr. Smith

What a wonderful Doctor! He is very kind and his diagnosis is always spot on. He takes the time to listen to all my questions and explains every procedure he performs. He has taken excellent care of me and I continue to improve. Definite assett to the Billings Clinic

Linda in Billings, MT - Dec 12 2018

Review for Dr. Cahill

His extremely caring way was so comforting. He did an amazing job on my masectamy.

Gina in Belfry, NH - Dec 06 2018

Review for Dr. Hill

She was most understanding and knowledgeable re current medical solutions. Communication skill was the best, as was her surgical skill.

MT, MT - Dec 04 2018

Review for Dr. Westesson

Dr. Bush was amazing to work with. I'm changing my insurance for 2019 and one of my goals is to make sure I can still have him as my Primary Care. He is wonderful, not sure why his rating is so low.

Seattle, WA - Dec 03 2018

Review for Dr. Bush

Red Lodge, MT - Nov 30 2018

Review for Dr. George

Despite the fact your address is wrong and so is Googles's I eventaully found the office. He was steady in the storm of a custody mediation case and I am now hopeful we all can get to a decent place.

E Nov 30 2018

Review for Dr. Butz

The assessments were detailed, and the sessions while exhausing, provided us a roadmap for dealing wtih our family and the extenuating circumstances. Not an easy session by any means but worth it.

Mom of 2 Nov 22 2018

Review for Dr. Butz

What can you say about someone who has seen me through the good the bad and the ugly

Billings - Nov 22 2018

Review for Dr. Butz

Had a rotten reason for seeing him and received kindness in return.

Bozeman, MT - Nov 20 2018

Review for Dr. Butz

Very knowledgeable. Gives help and just as importantly HOPE for improvement od symptoms. He tells the truth in a kind and compassionate manner. Very collaborative. Answers questions in an easy to understand manner. Very thorough and does not act rushed or in a patronizing manner.

T in Billings - Nov 20 2018

Review for Dr. Zyskowski

Mary in Broadus , MT - Nov 18 2018

Review for Dr. Grosso

Nov 16 2018

Review for Dr. Phillips

Very happy with my surgery. The procedure was smooth and I felt that I was in good hands. I am very pleased with the end result. :)

MT - Nov 14 2018

Review for Dr. Grosso

Very thorough and patient. Explains everything thoroughly

Glendive , MT - Nov 08 2018

Review for Dr. Sommer

Excellent, caring doctor. Correct diagnosis quickly. Great bedside manner.

Betty in WY - Nov 07 2018

Review for Dr. Zyskowski

This guy is a grouch with the bedside manner of a rotweiler.

C Stewart Wagner in Nye, MT - Oct 21 2018

Review for Dr. Zins

Left no room for questions. I’m only 25 and had to have a colonoscopy.. after my procedure he said I, “probably” had celiacs, but didn’t feel the need to look further. Here I am one year later, with a new doctor preparing myself for another colonoscopy because I don’t trust Dr. Fischer.

Oct 19 2018

Review for Dr. Fischer

Dr. Riggins took little to listen, he liked to talk and be dramatic, but didn’t HEAR.

Oct 08 2018

Review for Dr. Riggins

Red Lodge, MT - Oct 04 2018

Review for Dr. Reck

Helena - Oct 03 2018

Review for Dr. Woerner

has been good to my kids and have been very helpful all all questions ive had. would recommend to other family and friends.

C. P. Sep 25 2018

Review for Dr. Hogan

Location

Billings Clinic

2800 10th Ave N, Billings, MT 59101