Saint Francis Medical Center

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Saint Francis Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Saint Francis Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

May 17 2020

Review for Dr. Harrison

Very Angry Past Patient May 09 2020

Review for Dr. Keele

I have been treated by this healthcare provider for my cervical disc disease.

May 06 2020

Review for Dr. Lee

I had been treated previously for some cervical disc issues, and Dr. Yingling and his staff were always very thorough, professional and provided ethical, scientific based treatments.

May 06 2020

Review for Dr. Yingling

I would not go to him again

May 05 2020

Review for Dr. Silliman

Great doctor! No problems with him or staff!

May 03 2020

Review for Dr. Schneider

He is a very good Doctor. He explains everything to you and he is very caring and compassionate. I was blessed to have him for my Dr. For five years. He is also very thorough and a good listener.

Betty Mabrey May 03 2020

Review for Dr. Sobti

Excellent. He sits down and talks to you as though you were a friend rather than a patient. Explains everything and answers any questions. Makes sure you understand all the options.

Apr 27 2020

Review for Dr. Hussein

Apr 27 2020

Review for Dr. Palen

Great doctor. Has been my doctor for 20 years.

MJ Apr 10 2020

Review for Dr. Lumsden

He is one of those old fashion doctors. He will sit for several minutes talking about medicine but when you mention something else, he is gone. I have gone to him for about thirty years. Just a good old fashion doctor.

R.L.J. Apr 02 2020

Review for Dr. Fenton

Dr Humphrey has been very informative and effective in protecting my health and eliminating the melanoma on my head. Everyone who looks at the top of my head (I can't see it) says it is healing very well. He has been thorough and skillful in correcting my problem with a minimum of other harm.

Mar 26 2020

Review for Dr. Humphrey

I have been a patient of Dr. Mark for many years. I got the letter from his office saying he will retire in a few months. You will be missed so have a good time in retirement because you have certainly earned it.

Larry Mar 19 2020

Review for Dr. Kasten

Dr. Parker was very thorough in his explanation of the LASIK procedure and answered all of my questions. The staff was very informative and friendly and made me feel at ease. I am so happy that I chose him to perform my vision correction surgery! I couldn't be happier with the outcome!

20/20 gal Mar 11 2020

Review for Dr. Parker

Dr Parker was amazing. Chose him for my LASIK surgery. Genuine caring Dr and I was so impressed w how smooth the entire process was. Also would like to commend his entire staff. Very friendly and knowledgeable. Absolulty recommend.

Angie Ruiz Mar 10 2020

Review for Dr. Parker

Mar 10 2020

Review for Dr. Compton

CR Arndt Mar 04 2020

Review for Dr. Schafer

Felt like the dr had zero interest in patient care. Would not recommend him to anyone who was still breathing

Mar 03 2020

Review for Dr. Gardner

does not listen effectively and seems to work on the assumption that the patient is not being truthful. My appointments felt more like a sparring match than a visit with a competent physician.

Feb 28 2020

Review for Dr. Siddiqui

I have been seeing Dr. Burns for over 7 years. He takes time to answer all questions and explain the answer. I have had 6 steroid shots from him in my hip, knee, back and shoulders. I have never felt the shots.

Feb 28 2020

Review for Dr. Burns

Feb 27 2020

Review for Dr. Parker

He is not a good DR. I went in for my procedure at 11am. At 2pm still waiting and he decided he wants to do labs. Potassium came back a little low so at 230pm he decided to send me home after me doing the prep last night and this morning. What a joke!!

Feb 25 2020

Review for Dr. Gaeta

Dr Crist saw me at the last minute on NYE right at closing. My oxygen was down to 81 and I felt awful. After a breathing treatment and setting up for further tests I was on my way home. Thank you Dr Rod!

Cheryl Boggess Feb 18 2020

Review for Dr. Crist

Very concerned with my health

Feb 17 2020

Review for Dr. Glueck

Dr Compton has been my primary physician for Close to 15 years. I am totally satisfied with his care and he always has the time to discuss my concerns. Feel confident to entrust him in my healthcare needs!

eporter Feb 17 2020

Review for Dr. Compton

Dave Green Feb 14 2020

Review for Dr. Silliman

Shawna Heck Feb 08 2020

Review for Dr. Humphrey

Feb 01 2020

Review for Dr. Lee

Dr. Harrison is so thorough & professional. She watches over my complete health. Our community is very lucky to have such an awesome doctor in our area.

Jan 31 2020

Review for Dr. Harrison

Absolutely amazing! Very careing and very attentive to the issues our teen is haveing. THE BEST!

MariyahsMommy85 Jan 23 2020

Review for Dr. Bowen

Catherine Jan 22 2020

Review for Dr. Crosnoe

Never got to speak with doctor after procedure. Left word with husband. Not acceptable.

Jan 21 2020

Review for Dr. Hussein

I would not take my dog to a vet that disregarded symptoms the way Dr. Morgan did mine. Told me he has been doing this 15 years and this isn’t his first rodeo. (Yes he said that) Arrogant to say the least.

Jan 15 2020

Review for Dr. Morgan

Does wonderful work. Very happy with LASIK results

Jan 15 2020

Review for Dr. Parker

It is great Everytime I go there

Sara R Gramm Jan 14 2020

Review for Dr. Humphrey

Dr. McClain is very professional and an outstanding physician

Jan 12 2020

Review for Dr. McClain

The best Dr. in Cape Girardeau... He listens and does amazing work by far number one in my book!

Rececca Jan 11 2020

Review for Dr. Humphrey

My experience with Dr. Humphrey and the whole medical staff has been amazing! I would highly recommend HPHS to anyone who is looking for his services.

Jan 06 2020

Review for Dr. Humphrey

Patricia Buchanan Dec 31 2019

Review for Dr. Montgomery

Dr. Schroeder has treated my son, my late husband and myself. He put ear tubes in my son. My husband, numerous skin cancer surgeries. He has saved my life finding a brain tumor. He is amazing.

Susie Miracle-Colemanin Kansas City, MO - Dec 17 2019

Review for Dr. Schroeder

Excellent doctor who took care of my cataract surgery. Very friendly, kind, and explains details very well. Highly recommend him.

Dec 17 2019

Review for Dr. Lumsden

Lillianin Poplar Bluff, MO - Dec 05 2019

Review for Dr. Dwyer

He is a very good doctor. Very kind and understanding. He does not sugar coat anything and answers any questions that you may have. I have seen him since 2008 and still continue my annual appointments. I would highly recommend him to anyone. It is like family there. Everyone caring.

Darlene S Dec 03 2019

Review for Dr. Meadors

She is absolutely the best

Nov 30 2019

Review for Dr. Ledoux-Johnson

Would give him 0 stars of that were an option.

Nov 28 2019

Review for Dr. Hohenkirk

R. Coffee Nov 28 2019

Review for Dr. Galati

I have provided a review but failed to note that Dr. Hayward serve his country in the NAVY. He is a veteran with great ratings...

shirley stoll Nov 24 2019

Review for Dr. Hayward

This physician is rude, arrogant and does not listen to the patient. He also demeans you if you are overweight, etc. I would not go back to him and would never refer anyone to him. I think he is unsafe at best.

Nov 23 2019

Review for Dr. Ray

Tony M. Harvell Nov 14 2019

Review for Dr. Galati

Nov 06 2019

Review for Dr. Appleman

Patient Oct 29 2019

Review for Dr. Schoolman

Dr. Galatis surgical skills are second to none. Him and his staff are very professional. He treats his patients like lifelong friends rather than just someone who came for treatment. I have recommended him to several people.

Steve Collier Oct 28 2019

Review for Dr. Galati

Dr. Deisher and his staff helped me so much from the first appt until my last appt 4 months after surgery. The Dr called me after surgery to check on me and see if I had any questions.

Tonya S Oct 27 2019

Review for Dr. Deisher

Knowledge was superior to any prior Dr. I have had. Was able to explain everything to me and I could tell he really cared about trying to help me with my pain.

MO - Oct 26 2019

Review for Dr. Gamadia

Deborah Byrd Oct 15 2019

Review for Dr. Gaeta

Every step of my procedure, from consult to my last follow-up at 6 months post-op was perfect. There were no surprises. Everything was explained in detail. Dr. Deisher even called to ensure that I was recovering well. I could not have asked for a better experience.

Oct 10 2019

Review for Dr. Deisher

I felt so comfortable with Dr.Deisher. My results are fabulous!

Oct 09 2019

Review for Dr. Deisher

Crystal P Oct 09 2019

Review for Dr. Deisher

Dr. Earnhart and staff are great at what they do! The triage nurse was phenomenal - I'm sad she is retiring. They are all caring and professional. I am truly impressed with the work they have done and the phenomenal care they continue to provide.

Patient Oct 09 2019

Review for Dr. Earnhart

Dr. Galati did the Green Light Laser Prostate surgery on me 8/19/19 at my request. I am very please with the results.

Archie Bickford Sep 29 2019

Review for Dr. Galati

My husband and I were very impressed with Dr. Roumany and his staff. He is very knowledgeable and he knows what he is talking about. We trusted him and he did not disappointed us. I have told my friends in the church about him and I have recommended him. They will not be disappointed

jana Sep 28 2019

Review for Dr. Roumany

A satisfied patient Sep 24 2019

Review for Dr. Schafer

WJ Boitnott Sep 20 2019

Review for Dr. Waliullah

HAD WRIST SURGERY AND WAS TAKEN VERY GOOD CARE OF. DR. AND HIS STAFF ARE CARING, EFFICENT AND ON THE BALL. HE DID AN EXCELLENT JOB ON MY SURGERY AND THE SCAR IS NOT THAT NOTICEABLE. HE ALWAYS TOOK TIME FOR ME AND I NEVER FELT RUSHED. HE IS A GREAT DR. AND GLAD I GOT TO GO TO HIM.

ELLEN MEURLOTT Sep 19 2019

Review for Dr. Waliullah

Always honest and direct. Doctor and staff very helpful. Appreciate his and his staffs sense of humor.

Valerie boone Sep 18 2019

Review for Dr. Waliullah

I have seen Dr Hunter for years because of a head injury/ concussion. She is very personable but professional at the same time. Very knowledgeable about what she does. She takes plenty of time with you which I specially like. I would highly recommend her.

J. Kay Gant Sep 13 2019

Review for Dr. Hunter

Dr Lemmons was very nice and explained everything to my mother in a very professional way and showed concern for my mother.

Sep 12 2019

Review for Dr. Lemmons

Violet Ferrellin Poplar Bluff, MO - Sep 06 2019

Review for Dr. Bittle

Not too long of a wait. She takes the time to ask you how you are, so naturally she runs late. I like her. I’ve been seeing her for about 35 years. She has a great bed side manner.

Marsha Harris Sep 04 2019

Review for Dr. Moyers

Dr. Humphrey and his staff were great and made the process from the consultation to the surgery very comfortable for me. I’m beyond happy with my results and highly recommend!

Jennifer Sep 03 2019

Review for Dr. Humphrey

Dr Waliullah and his staff was ouystanding. He took very good care of me.The best orthopedis spectlists I had.thank you

Aug 27 2019

Review for Dr. Waliullah

Vicki sanderin Marble Hill, MO - Aug 25 2019

Review for Dr. Waliullah

She’s definitely helpful and always cares about your concerns and well-being. She answers all your questions that you may have. She’s definitely knowledgeable and great looking doctor!!

Shannon Hotop Aug 20 2019

Review for Dr. Ware

L. T. Aug 19 2019

Review for Dr. Deisher

Dr. Roumany and all staff are great. They all are kind and supportive. I really am happy with the care I receive. You will feel respected here!

Rhondain MO, MO - Aug 15 2019

Review for Dr. Roumany

Dr. Parker took great care of my husband and father for their LASIK procedures. I would highly recommend Dr. Parker and Eye Care Specialists!

Christy Y. Aug 14 2019

Review for Dr. Parker

Pat Provance Aug 07 2019

Review for Dr. Trueblood

Amazing Dr and staff! Answered all my questions and spent time explaining what I didn't understand.

Heatherin Dexter - Aug 06 2019

Review for Dr. Humphrey

Dr. Scott recently did my surgery. He has a great and calm bedside manner. Nice and easy to talk to. Both before surgery, right after surgery and post op he was kind. His team is great and I highly recommend him. I truly was in great hands.

L.S. Aug 02 2019

Review for Dr. Scott

He knows my name Jul 27 2019

Review for Dr. McCadams

I have seen Dr. Earnhart for 6 years. He and his nursing staff have been nothing but wonderful. They listen and document all your concerns and offer recommendations and treatment appropriately.

Jul 18 2019

Review for Dr. Earnhart

Heather B. Jul 17 2019

Review for Dr. Deisher

One of the kindest proactive doctors in Cape Girardeau! Highly recommend!

Sherry Jul 16 2019

Review for Dr. Hussein

Left my pilon fracture in a splint for ten days . Discharged me from ER without pain meds and he told me to go back to ER if I need to, left me without any plan of surgery. GO TO St. Louis people!! Amazing and WAY cheaper care.

Jul 16 2019

Review for Dr. Waliullah

Dr. Waliullah took great care of both my mother and mother in law. They continue to get better through different treatment paths. His ability to clearly communicate expectations, risks, and possible outcomes were very helpful. Would highly recommend him.

Jul 10 2019

Review for Dr. Waliullah

Jacqueline Walters Jul 05 2019

Review for Dr. Gamadia

one of the best surgeons i have yet to meet

dan slavings Jul 04 2019

Review for Dr. Waliullah

Great staff. They answer every health question I had.

Jul 02 2019

Review for Dr. Sheikh

I've been wanting breast implants for years. I am 51 years old and finally decided to do it. I would recommend Dr Deisher in a heartbeat. He and the staff are the very best! I am more than pleased with the results!

Jul 02 2019

Review for Dr. Deisher

Terry Jul 01 2019

Review for Dr. Iwuchukwu

L. Jun 30 2019

Review for Dr. Outman

Extremely professional and genuinely concerned with his patients. He and his staff are great. I never had a wait time more than five minutes and my questions were always answered. I will definitely have him do more work for me in the future.

Jamie Jun 30 2019

Review for Dr. Deisher

He’s a great doctor and very down to earth.

Jeannie jamesin Glenallen , MO - Jun 27 2019

Review for Dr. Sheikh

Very pleased with my procedure and his care

Delores Ackerman Jun 24 2019

Review for Dr. Humphrey

I would recommend him to anyone ! He was great !

Gina pletcherin Cape gurardeau, MO - Jun 20 2019

Review for Dr. Deisher

He was great ! Just love him ! Did very good job . He has worked on me twice ! Would do it again in a new York minute . Totally trust him . Very thorough . Knows his stuff .

Cape girardeau , MO - Jun 20 2019

Review for Dr. Deisher

Location

Saint Francis Medical Center

211 Saint Francis Dr, Cape Girardeau, MO 63703