Ozarks Medical Center

62%

Patients that would definitely recommend
8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

62%

Would definitely recommend
8% lower than the national average

Ozarks Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Ozarks Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Dr. Kevin Adkins, MD

Family Medicine

10 Ratings
Dr. Kevin Adkins, MD

Dr. Aniefiok Agarin, MD

Psychiatry

3 Ratings
Dr. Aniefiok Agarin, MD

Dr. Taghogho Agarin, MD

Pain Medicine

3 Ratings
Dr. Taghogho Agarin, MD

Dr. Dennis Albino, MD

Obstetrics & Gynecology

1 Ratings
Dr. Dennis Albino, MD

Dr. Veronica Amey-Perrin, MD

Psychiatry

3 Ratings
Dr. Veronica Amey-Perrin, MD

Dr. Ross Andreassen, MD

Anesthesiology

3 Ratings
Dr. Ross Andreassen, MD

Dr. Clara Applegate, MD

Neurology

23 Ratings
Dr. Clara Applegate, MD

Dr. Charles Armstrong, MD

Diagnostic Radiology

Dr. Charles Armstrong, MD

Dr. Robert Arnce Jr, MD

Emergency Medicine

Dr. Robert Arnce Jr, MD

Dr. Jose Atiles, MD

Emergency Medicine

2 Ratings
Dr. Jose Atiles, MD

Dr. Leslie Barr, MD

Family Medicine

28 Ratings
Dr. Leslie Barr, MD

Dr. Jonathan Beers, DO

Internal Medicine

7 Ratings
Dr. Jonathan Beers, DO

Dr. Wayne Bentham, MD

Psychiatry

3 Ratings
Dr. Wayne Bentham, MD

Dr. Richard Bowles Jr, MD

Family Medicine

5 Ratings
Dr. Richard Bowles Jr, MD

Dr. Sonia Browning Gerlick, DO

Emergency Medicine

Dr. Sonia Browning Gerlick, DO

Dr. Kendell Clarkston, MD

Internal Medicine

6 Ratings
Dr. Kendell Clarkston, MD

Dr. Laurie Clarkston, MD

Family Medicine

4 Ratings
Dr. Laurie Clarkston, MD

Dr. Christopher Cochran, MD

Internal Medicine

18 Ratings
Dr. Christopher Cochran, MD

Dr. Beth Cooper, DO

Diagnostic Radiology

Dr. Beth Cooper, DO

Dr. Kevin Crowe, MD

Internal Medicine

7 Ratings
Dr. Kevin Crowe, MD

Dr. David Dale, DO

Family Medicine

9 Ratings
Dr. David Dale, DO

Dr. Druery Dixon, MD

Family Medicine

6 Ratings
Dr. Druery Dixon, MD

Dr. Jeffrey Dryden, DO

Internal Medicine

7 Ratings
Dr. Jeffrey Dryden, DO

Dr. Bryan Eck, MD

General Surgery

9 Ratings
Dr. Bryan Eck, MD

Dr. Carrie Finke, MD

Internal Medicine

13 Ratings
Dr. Carrie Finke, MD

Dr. Priscilla Frase, MD

Internal Medicine

Dr. Priscilla Frase, MD

Dr. Achenkunju George, MD

Cardiology

1 Ratings
Dr. Achenkunju George, MD

Dr. Magdy Giurgius, MB

General Surgery

2 Ratings
Dr. Magdy Giurgius, MB

Dr. K Green, MD

Family Medicine

Dr. K Green, MD

Dr. Oleksandr Halytskyy, MD

Internal Medicine

Dr. Oleksandr Halytskyy, MD

Dr. Melissa Hatcher, MD

Family Medicine

7 Ratings
Dr. Melissa Hatcher, MD

Dr. Doyle Hill, DO

Family Medicine

1 Ratings
Dr. Doyle Hill, DO

Dr. Walter Holloway, MD

Urology

Dr. Walter Holloway, MD

Dr. Curtis Horstman, DO

Family Medicine

9 Ratings
Dr. Curtis Horstman, DO

Dr. Jerry Howard Jr, MD

Diagnostic Radiology

Dr. Jerry Howard Jr, MD

Dr. Jeffrey Hull, MD

Ear, Nose, and Throat

23 Ratings
Dr. Jeffrey Hull, MD

Dr. Brian Israel, MD

Obstetrics & Gynecology

7 Ratings
Dr. Brian Israel, MD

Dr. Margo Jackson-Lockyer, MD

Emergency Medicine

Dr. Margo Jackson-Lockyer, MD

Dr. Susan Jolly, MD

Reconstructive Orthopedic Surgery

15 Ratings
Dr. Susan Jolly, MD

Dr. Antony Joseph, MB

General Surgery

1 Ratings
Dr. Antony Joseph, MB

Dr. Harry Kelly, DO

Family Medicine

1 Ratings
Dr. Harry Kelly, DO

Dr. Daud Khan, DO

Emergency Medicine

3 Ratings
Dr. Daud Khan, DO

Dr. Muhammed Khan, MD

Internal Medicine

3 Ratings
Dr. Muhammed Khan, MD

Dr. Diana Koenig, DO

Osteopathic Manipulative Therapy

Dr. Diana Koenig, DO

Dr. Reah Kurian Alappat

Obstetrics & Gynecology

2 Ratings
Dr. Reah Kurian Alappat

Dr. Jennifer Lambert, DO

Family Medicine

3 Ratings
Dr. Jennifer Lambert, DO

Dr. Jennifer Long, PSY.D

Clinical Psychology

1 Ratings
Dr. Jennifer Long, PSY.D

Dr. Richard Loveland, DO

Emergency Medicine

3 Ratings
Dr. Richard Loveland, DO

Dr. Richard Lucas, MD

Child & Adolescent Psychiatry

1 Ratings
Dr. Richard Lucas, MD

Dr. Alexandre Makarian, MD

Internal Medicine

Dr. Alexandre Makarian, MD

Dr. Brett Malone, MD

Family Medicine

Dr. Brett Malone, MD

Dr. Brian Malte, MD

Critical Care Medicine

Dr. Brian Malte, MD

Dr. Robert Martin, MD

Family Medicine

10 Ratings
Dr. Robert Martin, MD

Dr. John McCormack, MD

Family Medicine

Dr. John McCormack, MD

Dr. William McGee, MD

Cardiothoracic Surgery

11 Ratings
Dr. William McGee, MD

Dr. Juan Mella, MD

Pulmonary Disease

5 Ratings
Dr. Juan Mella, MD

Dr. Stanislav Merka, MD

Emergency Medicine

Dr. Stanislav Merka, MD

Dr. Aaron Mills, MD

Family Medicine

8 Ratings
Dr. Aaron Mills, MD

Dr. Charles Morgan, MD

Hematology

4 Ratings
Dr. Charles Morgan, MD

Dr. Derek Morrison, DO

Family Medicine

10 Ratings
Dr. Derek Morrison, DO

Dr. Samuel Newton, MD

Family Medicine

1 Ratings
Dr. Samuel Newton, MD

Dr. Mary Pendergrass, DO

Osteopathic Manipulative Therapy

1 Ratings
Dr. Mary Pendergrass, DO

Dr. Korby Pogue, MD

Emergency Medicine

2 Ratings
Dr. Korby Pogue, MD

Dr. Samantha Potter, DO

Family Medicine

Dr. Samantha Potter, DO

Dr. Bruce Preston, MD

Family Medicine

1 Ratings
Dr. Bruce Preston, MD

Dr. Charles Rasmussen, DO

Hospice & Palliative Medicine

20 Ratings
Dr. Charles Rasmussen, DO

Dr. Russell Rauls, MD

Orthopedic Surgery

19 Ratings
Dr. Russell Rauls, MD

Dr. Jeremy Reed, DO

Sports Medicine

Dr. Jeremy Reed, DO

Dr. Melinda Reed, MD

Internal Medicine

Dr. Melinda Reed, MD

Dr. Jesse Rhoads, DO

Psychiatry

2 Ratings
Dr. Jesse Rhoads, DO

Dr. Scott Roush, DO

Hospice & Palliative Medicine

7 Ratings
Dr. Scott Roush, DO

Dr. James Rushford, DO

Orthopedic Surgery

12 Ratings
Dr. James Rushford, DO

Dr. Jennifer Sadler, MD

Emergency Medicine

Dr. Jennifer Sadler, MD

Dr. Philip Sadler, MD

Emergency Medicine

1 Ratings
Dr. Philip Sadler, MD

Dr. Robert Shaw Jr, MD

Family Medicine

2 Ratings
Dr. Robert Shaw Jr, MD

Dr. Deborah Sheehan, DO

Family Medicine

8 Ratings
Dr. Deborah Sheehan, DO

Dr. Barjinder Singh, MB

Oncology

Dr. Barjinder Singh, MB

Dr. Archana Sinha, MD

Cardiology

Dr. Archana Sinha, MD

Dr. Jason Spurling, MD

Family Medicine

13 Ratings
Dr. Jason Spurling, MD

Dr. Charles Swift, DO

Internal Medicine

5 Ratings
Dr. Charles Swift, DO

Dr. Selma Taylor, DO

Obstetrics & Gynecology

7 Ratings
Dr. Selma Taylor, DO

Dr. James Thompson Jr, MD

Family Medicine

16 Ratings
Dr. James Thompson Jr, MD

Dr. Linda Wangui, MD

Family Medicine

Dr. Linda Wangui, MD

Dr. John Washburn, MD

Family Medicine

8 Ratings
Dr. John Washburn, MD

Dr. Paul Weiland, MD

Emergency Medicine

1 Ratings
Dr. Paul Weiland, MD

Dr. Dawit Weldemichael, MD

Sleep Medicine

1 Ratings
Dr. Dawit Weldemichael, MD

Dr. Benjamin Yan, MD

Radiation Oncology

Dr. Benjamin Yan, MD

Provider Reviews

Oct 13 2019

Review for Dr. John Washburn, MD

Dr Scott Roush "walks the talk". I'm thankful for his knowledge, patience and kindness. I think he has what is a balanced blend of intelligence, compassion, professionalism, clarity, and common sense. I trust and respect him. He's simply the best doctor I've ever had in the south-central Ozarks.

Oct 07 2019

Review for Dr. Scott Roush, DO

His staff is friendly and he really takes the time to explain and answer all questions. Great doctor.

Oct 03 2019

Review for Dr. Christopher Cochran, MD

Aug 10 2019

Review for Dr. Curtis Horstman, DO

in Gainesville, MO - Jun 11 2019

Review for Dr. Jennifer Lambert, DO

like i said in my review she is nice to me and she does listen to me and has helped me out on my doseage of medication

Jun 10 2019

Review for Dr. Aniefiok Agarin, MD

Dr. Rasmussen and his staff are the best!! Very caring and will definitely take the time to listen to your health concerns!! As a new patient we will continue to use him and his facility. Jeff Lankton

May 23 2019

Review for Dr. Charles Rasmussen, DO

Her bedside manner is lacking in every possible way. Said my car wasn't worth what migraine injections cost.. Wth?? I have trigeminal neuralgia!! And can barely get out of my house... Compassion is not her strong suit. Wow I waited so long and prayed for help.. I am a patient, not a criminal

May 01 2019

Review for Dr. Clara Applegate, MD

Apr 25 2019

Review for Dr. Leslie Barr, MD

She tried telling me that I don't care about the life of my unborn child because I questioned her opinion. She made me feel like an ignorant child. She tried to scare me and my wife. Well we had our son in Springfield thank God. Leslie Barr has no feelings whatsoever.

Apr 25 2019

Review for Dr. Leslie Barr, MD

she was quick, to identify my problem. Was straight forward with her advice. This one knows what she is doing.

Apr 10 2019

Review for Dr. Susan Jolly, MD

Down to earth, explains the procedures very well. Kind and considerate

Apr 02 2019

Review for Dr. Russell Rauls, MD

Apr 02 2019

Review for Dr. Clara Applegate, MD

He saw me approx. 3 minutes. No thorough exam or help whatsoever. Wasted visit

Mar 08 2019

Review for Dr. Russell Rauls, MD

Very pleased with my carpal tunnel surgery; you can barely tell anything was done there. Very professional and pleasant although I do feel like she's always in a hurry but she did take care of business.

Mar 08 2019

Review for Dr. Susan Jolly, MD

WEST PLAINS, MO - Feb 26 2019

Review for Dr. Clara Applegate, MD

He saved my life in 2009 in clarksville with CABG x4. If angels exist he is one.

in Clarksville , TN - Feb 21 2019

Review for Dr. William McGee, MD

Jan 20 2019

Review for Dr. James Rushford, DO

I am so pleased that I went to Dr. Jolly for my complete knee replacement surgery. She is efficient and straight forward. She will answer any and all questions honestly. She has a wonderful staff on board. Entire office very friendly and helpful.

in West Olains, MO - Dec 20 2018

Review for Dr. Susan Jolly, MD

Dr. Finke has been our primary doctor for 6 years. Dr. Finke is caring and professional. She is the Top Doc in town.

Sep 29 2018

Review for Dr. Carrie Finke, MD

Dr. Eck is the best surgeon I have ever had. My soreness was gone in very few days. My scars are barely visible after just 2 weeks. I feel better than I have in years because of him. He's great, and I highly recommend him everyone. :-)

in WILLOW SPRINGS, MO - Sep 05 2018

Review for Dr. Bryan Eck, MD

Outstanding in my opinion. Performed a difficult procedure very successfully on my heart. Explained everything clearly and took as much time as necessary. He seemed eager to answer all my questions. I never felt hurried. Professional, but very friendly manner which meant a lot to me.

in WEST PLAINS, MO - May 02 2018

Review for Dr. Muhammed Khan, MD

If you are looking for a doctor who will sit and type on her computer, not look you in the eyes, and MAYBE listen to you?! Then she is your gal!

Mountain Grove - Apr 17 2018

Review for Dr. Jennifer Lambert, DO

Terrible Doctor...He doesnt give a flippin care about anyone but himself,disgraceful that hes still allowed to practice medicine. Zero empathy and the BOARD OF MEDICINE WILL BE HEARING MY INTERACTIONS WITH THIS QUACK.

Dora - Apr 17 2018

Review for Dr. Druery Dixon, MD

I worked in the OR with Dr Eck and can say without hesitation that he is the best surgeon I ever worked with. I would completely trust him to perform any surgery on me. Excellent surgeon!

in Willow Springs, MO - Apr 09 2018

Review for Dr. Bryan Eck, MD

Mar 22 2018

Review for Dr. John Washburn, MD

Dr. Thompson is a wonderful doctor. He is kind and listens and doesn't push you out the door. I sure wish I could have taken him with me when I moved back to Oklahoma. Love him dearly!!

in Enid, Ok - Feb 10 2018

Review for Dr. James Thompson Jr, MD

I needed and estimates for a hearing aid that needed a new receiver that cost 65 $ on top of that they said the hearing aid needs cleaning all together would cost 195$!! I took my hearing aid and had it done in a different Hearing Aid Center in West Plains.. cost me inclusive cleaning $65!!!

Mountain View - Jan 22 2018

Review for Dr. Jeffrey Hull, MD

Omaha, NE - Nov 30 2017

Review for Dr. Aniefiok Agarin, MD

Dr Joseph is an excellent surgeon. He takes the time to talk with his patients and explain everything clearly and concisely. We would recommend him to anyone.

Nov 20 2017

Review for Dr. Antony Joseph, MB

West Plains - Nov 12 2017

Review for Dr. Robert Martin, MD

Dr. Kevin Crowe is an excellent doctor. Each time I took my husband in to see him, he always acted as though he had all the time in the world. Was very thorough going over all my husband's medications with him. Yes, I would recommend Dr. Crowe to anyone I talk to for a cardiologist.

in West Plains, MO - Oct 28 2017

Review for Dr. Kevin Crowe, MD

in Birch Tree, mo - Oct 18 2017

Review for Dr. James Rushford, DO

I wouldn't recommend any other Doctor. Hand's down. Dr. Scott is the Best!

in West Plains, mo - Sep 16 2017

Review for Dr. Scott Roush, DO

in West Plains, Mo - Aug 11 2017

Review for Dr. John Washburn, MD

in West Plains, MO - Aug 07 2017

Review for Dr. John Washburn, MD

in Cabool, Mo. - Jul 17 2017

Review for Dr. Druery Dixon, MD

Dr.Guirgius has an open honesty about him. I like his bed side manner he has both personality and a good professional attitude

in Forsyth, MO - Jul 06 2017

Review for Dr. Magdy Giurgius, MB

in Gainesville, MO - Jun 29 2017

Review for Dr. William McGee, MD

I have nothing by GOOD to say about Dr. Adkins. He listens, he fixes and most of all he educates. Love this doctor and do not look forward to his retirement.

in Mountain Home, AR. - May 29 2017

Review for Dr. Kevin Adkins, MD

I am fully disappointed with the care that I received. I scheduled an appointment for 7am and at 750 the doctor still had not shown. When I tried to present my case, the receptionist repeatedly said "i dont know what to tell you." No apologies, no explanations, no compassion.

West Plains, MO - May 15 2017

Review for Dr. John Washburn, MD

Dr. Beers is very knowlageable and friendly. He is easy to talk too. I trust his decisions and would recommend him to anyone.

Houston, mo - May 01 2017

Review for Dr. Jonathan Beers, DO

in West Plain, MO - Apr 30 2017

Review for Dr. Aaron Mills, MD

Richland, MO - Apr 18 2017

Review for Dr. Taghogho Agarin, MD

Branson, MO - Mar 30 2017

Review for Dr. Charles Rasmussen, DO

Dr. Martin is a kind, brilliant doctor and I am so thankful his care has been diligent and forthright through the many years off his service to our family.

Ozark, MO - Mar 21 2017

Review for Dr. Robert Martin, MD

His negligence almost killed my daughter. He made me feel crazy, when in fact my concern was legitimate. Also, he didn't even test me for gestational diabetes even though I have a history of it with my previous pregnancy.

West Plains, MO - Mar 15 2017

Review for Dr. Robert Martin, MD

Excellent, professional, bedside manners. She is very kind, yet straight-forward.

West Plains, MO - Mar 15 2017

Review for Dr. Melissa Hatcher, MD

in Salina, KS - Feb 28 2017

Review for Dr. Veronica Amey-Perrin, MD

Memphis, TN - Feb 15 2017

Review for Dr. Charles Swift, DO

Location

Ozarks Medical Center

1100 N Kentucky Ave, West Plains, MO 65775