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Ozarks Healthcare

Explore care at Ozarks Healthcare in West Plains, MO, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

58%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

3% lower than the national average

58%

Would definitely recommend

6% lower than the national average

Ozarks Healthcare

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Ozarks Healthcare

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%66%

Providers

Provider Reviews

he is knowledgeable. He puts things in layman‘s terms and make sure that you are very clear on everything he says, and you understand him he also has a wonderful sense of humor. I have never left a gynecologist office before with a smile and laughing.

Cindylou Jul 12 2024

Review for Dr. Albino

Our daughter was brought into ER with severe pain on her left side and feelings of irregular heartbeats. Dr. Melton was effective in diagnosing the situation quickly and was thorough. Appropriate tests were run and his concern for her was genuine. Excellent bedside manner.

Karen Roston Jul 07 2024

Review for Dr. Melton

Waiting 2 hours to see the dr for him to prescribe meds that he is allergic too. Walk in the room at talk to your patient

Jul 01 2024

Review for Dr. Melton

Dr Lam is the most kind and friendly doctor. He cares about you! He asks you questions and asks your opinion on your care. He takes the time to explain everything he is recommending. He cares about your pain and stressors. He always asks about how my family or work is going. Fast prescription...

Jun 25 2024

Review for Dr. Lam

He was the best surgeon I have ever met. He listened and explained everything before my surgeries. I highly recommend him as a surgeon.

Jun 22 2024

Review for Dr. Babayeuski

Location

Ozarks Healthcare

1100 N Kentucky Ave, West Plains MO 65775

CallDirections

(417) 256-9111

Frequently Asked Questions

Where is Ozarks Healthcare located?

Ozarks Healthcare is located at 1100 N Kentucky Ave, West Plains, MO 65775. Find other locations and directions on Healthgrades.

Has Ozarks Healthcare won any recent awards from Healthgrades?

No, Ozarks Healthcare has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Ozarks Healthcare highly rated with patients?

62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ozarks Healthcare score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ozarks Healthcare?

Phone number, appointment information, and directions can be found on Healthgrades Ozarks Healthcare profile..

How does Ozarks Healthcare rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1100 N Kentucky Ave

West Plains, MO 65775

Directions

(417) 256-9111