Mercy Saint Francis Hospital

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Mercy Saint Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%95%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%94%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%86%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%91%66%

Mercy Saint Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%82%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

Dr Mcshane and his wife that is the office manager are horribly rude and unprofessional! I would go absolutely anywhere but here

Aug 17 2019

Review for Dr. Patrick McShane, DPM

His non-treatment caused my elderly mom to lose both big toes.

Jul 25 2019

Review for Dr. Patrick McShane, DPM

Amazing Doctor!

Jan 30 2018

Review for Dr. Achenkunju George, MD

Does not follow-up effectively. Does not show due concern when he is contacted by nurses, and does not act on those concerns in a pro patient manner. Does not respond to requests to alter care in a timely fashion.. I think he has abandoned the medical creed and oath he took to"Do no harm."

Mountain View - Dec 28 2017

Review for Dr. Joseph Marino, MD

Arrogant and doesn't listen to client.

in Rolla, MO - Aug 05 2017

Review for Dr. Lirong Zhu, MD

Dr Albrecht is unprofessional, snarky, dismissive, and generally hateful. She does not listen to patients, does not try to be helpful, and puts lives in jeopardy with her dismissive attitude.

Willow Springs, MO - Jul 09 2017

Review for Dr. Tammy Albrecht, MD

in Springfield, MO - Sep 29 2016

Review for Dr. Patrick McShane, DPM

She is very professional and respectful. He always takes care of my foot issues. And she takes my pain very serious. He's a very compassionate doctor.

in Springfield, Mo - Jun 30 2016

Review for Dr. Patrick McShane, DPM

Dr.morgan is just one of those very special people that has done well with his calling. the medical inst. would be a better place with more Dr.s like him. thanks doc.

in hartshorn,mo. - May 11 2016

Review for Dr. Charles Morgan, MD

Location

Mercy Saint Francis Hospital

PO Box 82, Mountain View, MO 65548