Mercy Hospital Washington

71%

Patients that would definitely recommend
1% higher than the national average


Mercy Hospital Washington is a medical facility located in Washington, MO. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Mercy Hospital Washington

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Mercy Hospital Washington

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

R. J. Jul 31 2020

Review for Dr. Ball

He was supportive, positive, answered my questions and is always available.

Jul 29 2020

Review for Dr. Sabzpoushan

She was very respectful and listened to what I had to say. She was stubborn enough to get through to me, and will absolutely be our choice for a family PCP

JB Jul 25 2020

Review for Dr. Ball

EXCELLENT per usual. He's smart, thorough and caring. He takes the time needed to find answers and explain things.

Suzanne Mattson Jun 24 2020

Review for Dr. Tucker

Jim O Jun 19 2020

Review for Dr. Gaeta

Robin Schumacher May 28 2020

Review for Dr. Halsted

So far I have really liked having her as my PCP. I feel like she has really listened to my concerns and wasn't too prideful to admit that we might need to work with a specialist at first. I think she has great bedside manor and have had an easy time working with her team.

Nichole M. May 22 2020

Review for Dr. Ball

I found her professional and relaxed, which was quite nice when so many other providers are rushing.

May 18 2020

Review for Dr. Weidle

May 15 2020

Review for Dr. Ball

Dr. Hill is a true professional. Intelectual, inquisitive and caring. I couldn't ask for a better physician.

Test Test May 13 2020

Review for Dr. Hill

May 12 2020

Review for Dr. Hu

Stephen Schmidt is the best pain management doctor I have been to. Dr. Schmidt is the only Pain Management doctor who has found the answer to my pain. I’m so thankful and happy to get my life back without the pain without pain meds.

Chris Bishop May 11 2020

Review for Dr. Schmidt

Tracy Wallace May 06 2020

Review for Dr. Schmidt

Leisa Jenkins Apr 23 2020

Review for Dr. Visser

Dr. Pav is great with complex patients like my grandmother. She not only consults with her other specialists to come up with a treatment plan, but whenever my grandmother is hospitalized she rounds on her, including Saturday nights. She is the last of a dying breed of physicians!!!

Apr 19 2020

Review for Dr. Pavlopoulos

lady on the phone was no help apparently she said he hasn't been at this location for like 7 years but yet the reviews are from 2017? god im just never gonna get better

Apr 14 2020

Review for Dr. Chen

Apr 10 2020

Review for Dr. Simon

I have seen all the Dr.s and NP at the Warrenton office, they are all fantastic and so easy to work with and talk to. It was really difficult to leave our NP from the area we moved from, but really appreciate the knowledge and care from all the staff.

Julene Apr 08 2020

Review for Dr. Grimes

Long long wait time

L Apr 04 2020

Review for Dr. Salama

Mar 27 2020

Review for Dr. Rau

STL Lil Moonbeam Mar 25 2020

Review for Dr. McGregor

very helpful and informative

ggk creve coeur Mar 24 2020

Review for Dr. Schmidt

Don't go here. I should have believed the previous reviews.Nurse practitioner Beth is a horrible person.

Mar 18 2020

Review for Dr. Schmidt

Appreciate his patience and kindness. He presents options and includes patient in making treatment plan without pressure. He is knowledgeable and has a conversation with you. Recommend him to all

Mary Mar 11 2020

Review for Dr. Johnson

Orthowife Mar 10 2020

Review for Dr. Finnie

I was very sick before meeting Dr. Ghosh. I saw a lot of different doctors and he was the only doctor that listened to me with my various symptoms. He prescribed the right medication and got me better. Highly recommend!

Sheena Mar 07 2020

Review for Dr. Ghosh

Very patient and through. Very easy to talk. Makes sure you understand. Explained options.Highly recommend.

Robert Coleman Mar 05 2020

Review for Dr. Bain

Mar 05 2020

Review for Dr. Finnie

He is not a good DR. I went in for my procedure at 11am. At 2pm still waiting and he decided he wants to do labs. Potassium came back a little low so at 230pm he decided to send me home after me doing the prep last night and this morning. What a joke!!

Feb 25 2020

Review for Dr. Gaeta

The visit was an extremely comfortable and enlightening journey into the problem and solution to my foot needs. Although it has been a few years I maintain a very positive outlook towards Dr. Voss and the service rendered to me.

Charles Campbell Feb 21 2020

Review for Richard Voss

Sandy Chamness for Barbara Murray Feb 20 2020

Review for Dr. Brown

Dr Rose is a wonderful doctor after suffer with issue he was able fix one appointment I not go to anybody else

Andrea Feb 18 2020

Review for Dr. Rose

Dr. Danielyan has been my PCP for a few years and there is always great service. Her staff is very friendly and they all truly care about the patients!!

Denise E. Feb 14 2020

Review for Dr. Danielyan

Professional and on point

Feb 13 2020

Review for Dr. Rolnick

M. Beck Feb 13 2020

Review for Dr. Allen

Pamm Feb 01 2020

Review for Dr. Holzem

Outstanding Doctor, listens to what you have to say! Explains everything . there are no unanswered questions!

Jan 29 2020

Review for Dr. Ostrom

Jeanette Morris Washington, MO Jan 28 2020

Review for Dr. Mirza

Takes time to cover all issues, orders prescriptions and test so they show up on MyMercy. Office responds promptly to messages and requests for prescription refills.

Scott Snyder Jan 28 2020

Review for Dr. Ayers

Jan 22 2020

Review for Dr. Ewald

Denise Jan 21 2020

Review for Dr. Radoulova

I go to him about every 3 months and I am very satisfied with his ability to help me.

Patricia Harden in Sullivan, MO - Jan 16 2020

Review for Dr. Ghosh

not the best bedside manner, I believe he is intelligent, sometimes I feel like he doesn't like me. I plan to get a 2nd opinion on my treatment plan because of the cost and severity of the side effects, hopefully, he is spot on

RA pt. Jan 15 2020

Review for Dr. Ghosh

Great doctor, takes time in appointment to go over every question. He remembers me and my background. Staff pleasant and returns calls in timely manner with helpful information.

Jan 09 2020

Review for Dr. Ferrara

Lesa Forester Dec 27 2019

Review for Dr. Hueser

Dr. Bandi and his entire office have been 5 star to me over many, many years. He takes all the time I need to answer Questions. He has expertly guided me through several different treatments. I would recommend him all day, every day.

Max Storm Dec 24 2019

Review for Dr. Bandi

I have been treated by Dr. Salama for over 2 years. Very thorough, very interested in improving my health, very professional. Could not ask for a better Primary Care doctor.

David Wilson Dec 24 2019

Review for Dr. Salama

Excellent doctor. Clear and concise with his assessment and advice.

Dec 13 2019

Review for Dr. Stokes

Worst bedside manner imaginable. Receptionists are horrid. They are snotty and very unhelpful. Dr. Bain and her staff, aside from Nicole Larrison and Amy Klepper who are AMAZING, are extremely cold hearted. Would NEVER recommend her or her office.

Lauren Nicole Dec 11 2019

Review for Dr. Bain

Doctor is very detailed and goes above and beyond to encourage you to be healthy and make better choices. Does not push something you do not need.

Nov 27 2019

Review for Dr. Holzem

Dr. Guss is not only very knowledgeable and good at what he does, he is also very caring and has a great sense of humor. After 24 years in St. Louis and several primary care physicians, these past 7 years with Dr. Guss have been amazing!

JD Nov 21 2019

Review for Dr. Guss

Mary Byrne Eigel Nov 21 2019

Review for Dr. Menges

Not available. Not able to have difficult conversation with end stage patient. Does not return calls, and cancels appts even for those most in need. There are many qualified cardiologists. Go somewhere else

Nov 19 2019

Review for Dr. Ferrara

Nov 18 2019

Review for Dr. Ostrom

Former Patient Nov 18 2019

Review for Dr. Moore

Dr.Rose takes the time to go over things he makes you feel like family. He doe'snt demish you or discount how you are feeling he will figure out the root cause even if it means sending tou to another physian.

Lauren K Nov 16 2019

Review for Dr. Rose

She is absolutely amazing love her she is good with explaining my appointment wasn’t for another couple months but I had ear infection she got me in right away most of all she makes her patients feel comfy I would recommend anyone I know to her she really is amazing dr and she has great staff

Arijeta Nov 12 2019

Review for Dr. Gjorgjievski

If you see this man walk in your exam room ask for a different doctor. Unless you have a very simple situation that can not possibly be messed up. Do not trust him farther then a simple sinus infection.

Nov 10 2019

Review for Dr. Colter

Dr. Rose has exceeded my expectations. He spends extra time when needed and he is quick to respond to messages. He is an excellent doctor.

Oct 18 2019

Review for Dr. Rose

Deborah Byrd Oct 15 2019

Review for Dr. Gaeta

Amazing human being.

Bre Oct 11 2019

Review for Dr. Schloss

Diane W. in Ballwin, MO - Oct 06 2019

Review for Dr. Hu

Never again Waste of time

JC Oct 06 2019

Review for Dr. Rau

T.J. Sep 24 2019

Review for Dr. Ball

Jc Aug 27 2019

Review for Dr. Smith

He is a fantastic Dr who really cares about you and listens to everything you have to say. He's very sincere in what he has to offer and genuinely cares about people.

Aug 16 2019

Review for Dr. Donegan

Dr Rinder has done all 4 of my stents. My right artery was 99% blocked and he was still managed to fit a stent. He is very personable and truly cares about his patients. When we relocate I plan to keep him as my cardiologist. I wouldn’t go anyone else.

Aug 14 2019

Review for Dr. Rinder

Timothy Phillips Aug 13 2019

Review for Dr. Dubois

Routine vasectomy lead to emergency amputation. DON'T DO IT. Use an actual Urologist.

Kurt Aug 01 2019

Review for Dr. Jansen

New patient appointment. Dr Ostrom had fully reviewed medical history before the appointment. He sat with us for an hour and was so thorough and patient. He has a great personality to top that all off! My whole family is switching to him.

Fred Jul 25 2019

Review for Dr. Ostrom

Dr Holzem is a fantastic doctor. He really cares about my health. His office staff is wonderful with all of my needs. They make sure that all of my questions are answered.

Jul 11 2019

Review for Dr. Holzem

Absolutely worst eye doctor experience ever! Staff not friendly or helpful. Unwilling to give me my daughters prescription for fear of ordering else where. Doctors bedside manner also atrocious.

Jul 01 2019

Review for Dr. Korenfeld

Russell in Eureka, MO - Jun 19 2019

Review for Dr. Moore

Jun 14 2019

Review for Dr. Ball

Dr Rickmeyer has been my doctor for almost my entire. I good not ask for a better understanding physician. He always takes his time with me and explains things to me to where I understand. I admire and look up to Dr Rickmeyer, and I could not ask for a better Doctor

faith davis Jun 12 2019

Review for Dr. Rickmeyer

Very personable, is very detailed on giving all information that is available. Very comfortable visits.

Gail Jun 05 2019

Review for Dr. Matthews

May 29 2019

Review for Dr. Holzem

Dr. Hill is an Angel, she diagnosed me quickly, and found the right medication. Her demeanor is excellent and I felt like I was with a trusted friend. She is the BEST.

May 25 2019

Review for Dr. Hill

Very professional highly recommend

May 22 2019

Review for Dr. Stolker

May 15 2019

Review for Dr. Ball

May 09 2019

Review for Dr. Rodgers

May 09 2019

Review for Dr. Colter

May 07 2019

Review for Dr. Michaels

May 06 2019

Review for Dr. Guss

I am in my fifth year seeing Dr. Donegan after my diagnosis of DCIS back in 2014. He is always kind and caring and the visits go off without a hitch; I would recommend him if you are in need of an oncologist. He never seems rushed and answers all your questions.

May 02 2019

Review for Dr. Donegan

Apr 30 2019

Review for Dr. Lee

Dr. Logan has been my neurologist for over 30 years. He is a caring, intelligent physician with a good sense of humor.

Apr 22 2019

Review for Dr. Logan

Apr 19 2019

Review for Dr. Verdine

Terrible

Apr 19 2019

Review for Dr. Moore

She doesn't pay attention,Judges patients by their outward appearance. Lousy.She's okay for a Cold,or a Flu Shot. Wouldn't see her on anything Serious.Could be Fatal for you. She underestimated a serious condition on me,ignoring me. I'm suffering because of it. She wouldn't listen.

Apr 19 2019

Review for Dr. Moore

Apr 17 2019

Review for Dr. McDowell

Not good....

Apr 16 2019

Review for Dr. Scheer

Dr. Negron treated our father at MO Baptist in February 2019--he was SO compassionate and thorough. We cannot say enough positive things about this man--his heart and his skill!

Apr 05 2019

Review for Dr. Negron

Dr Rukhman has exceeded my expectations with my care. She is professional and caring and I recommend her to many.

Apr 04 2019

Review for Dr. Rukhman

Very professional and compassionate. Best doctor I ever had.

Apr 03 2019

Review for Dr. Negron

I would recommend her to anyone

Apr 01 2019

Review for Dr. Garretto

Location

Mercy Hospital Washington

901 E 5th St, Washington, MO 63090

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