Mercy Hospital Springfield

76%

Patients that would definitely recommend
6% higher than the national average


Mercy Hospital Springfield is a medical facility located in Springfield, MO. This hospital has been recognized for Patient Safety Excellence Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020, 2019)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

5 ratings were better than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

6 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Mercy Hospital Springfield

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Mercy Hospital Springfield

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Dr. Chuks is an amazing Doctor that is full of knowledge. He has helped me tremendously in the past and I will continue to go to him for my pain management.

Jen W. May 07 2021

Review for Dr. Chiaghana

Dr. Ridgley and staff are always caring and compassionate..The staff works well together and is on time. Dr. Ridgley listens and always helps with whatever the problem may be.

Diane martin May 01 2021

Review for Dr. Ridgley

Dr. Jessica Ridgley is so helpful and competent. She has helped me so much! Her assistant, Lesley is great as well! They are both professional, caring and competent.

Margaret Blauvelt Apr 20 2021

Review for Dr. Ridgley

Apr 19 2021

Review for Dr. Gammon

DI Apr 14 2021

Review for Dr. Ridgley

Location

Mercy Hospital Springfield

1235 E Cherokee St, Springfield, MO 65804

Frequently Asked Questions

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