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Cox Medical Center South

Cox Medical Center South is a medical facility located in Springfield, MO. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, Outpatient Joint Replacement Excellence Award™, and more.

72%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)

Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023, 2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • In-Hospital Fall Associated Fracture Rate

3 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

6% higher than the national average

72%

Would definitely recommend

8% higher than the national average

Cox Medical Center South

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Cox Medical Center South

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Myself, my wife and my daughter all go to Dr Burnett. She listens to what we have to say. She makes us part of the decision making process and she is very nice and knowledgeable.

David D Jul 18 2024

Review for Dr. Burnett

I changed hospitals due to insurance, so I needed a new primary care physician. My only request was a DO, and the only one nearby to me that was accepting new patients was Dr. Burnett. I was a little nervous when I googled her and could find only one, one star review but anyone can make a bad...

Jul 17 2024

Review for Dr. Burnett

Carolyn Clark is a phenomenal provider and I truly felt heard when I went to see her. She provided me with excellent care, and I was in-and-out for my visit at a reasonable time. I didn't have to wait very long, and all of the staff was extremely kind. Cannot say enough good things about her.

Jul 17 2024

Review for Carolyn Clark

Carolyn Clark was an amazing provider. She listened to my concerns and was intentional. She provided exceptional care and I would highly recommend her to anyone.

Jul 17 2024

Review for Carolyn Clark

Frequent use of unpleasant and judgmental tone of voice, more blaming directed to child. Rest of office staff was wonderful.

Jul 15 2024

Review for Dr. Schaller

Location

Cox Medical Center South

3801 S National Ave, Springfield MO 65807

CallDirections

(417) 269-6000

Frequently Asked Questions

Where is Cox Medical Center South located?

Cox Medical Center South is located at 3801 S National Ave, Springfield, MO 65807. Find other locations and directions on Healthgrades.

Has Cox Medical Center South won any recent awards from Healthgrades?

Yes, Cox Medical Center South has been awarded with America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, Outpatient Joint Replacement Excellence Award™, and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.

Is Cox Medical Center South highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Cox Medical Center South score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Cox Medical Center South?

Phone number, appointment information, and directions can be found on Healthgrades Cox Medical Center South profile..

How does Cox Medical Center South rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3801 S National Ave

Springfield, MO 65807

Directions

(417) 269-6000