SSM Health St. Joseph Hospital - St. Charles

69%

Patients that would definitely recommend

1% lower than the national average

SSM Health St. Joseph Hospital - St. Charles is a medical facility located in Saint Charles, MO. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2021)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2021)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2021)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2021)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Better than Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023, 2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2021

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

1% lower than the national average

69%

Would definitely recommend

1% lower than the national average

SSM Health St. Joseph Hospital - St. Charles

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%52%

SSM Health St. Joseph Hospital - St. Charles

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%73%

Providers

Provider Reviews

He was on time, listened and was thorough! Cared about outcomes even tho I am a senior. He was very professional and didnt rush appt.

May 27 2023

Review for Dr. Quigley

May 25 2023

Review for Dr. Brown

May 25 2023

Review for Dr. Brondz

Very professional and dedicated to your needs. Takes his time and listens to your needs. You can tell he loves his work and that tells a lot how about this man.

Don Beem May 24 2023

Review for Dr. Margolis

This passed summer Dr. Hacker, removed my right foot and ankle. I had very little pain. I was so impressed with him.

May 23 2023

Review for Dr. Hacker

Location

SSM Health St. Joseph Hospital - St. Charles

300 1st Capitol Dr, Saint Charles MO 63301

CallDirections

(636) 947-5000

Frequently Asked Questions

Where is SSM Health St. Joseph Hospital - St. Charles located?

SSM Health St. Joseph Hospital - St. Charles is located at 300 1st Capitol Dr, Saint Charles, MO 63301. Find other locations and directions on Healthgrades.

Has SSM Health St. Joseph Hospital - St. Charles won any recent awards from Healthgrades?

Yes, SSM Health St. Joseph Hospital - St. Charles has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, , and 5 more in the past two years.

Is SSM Health St. Joseph Hospital - St. Charles highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does SSM Health St. Joseph Hospital - St. Charles score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at SSM Health St. Joseph Hospital - St. Charles?

Phone number, appointment information, and directions can be found on Healthgrades SSM Health St. Joseph Hospital - St. Charles profile..

How does SSM Health St. Joseph Hospital - St. Charles rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

300 1st Capitol Dr

Saint Charles, MO 63301

Directions

(636) 947-5000